Microsoft Visitor Center in Redmond, Washington

When it comes to our mission of empowering everyone on the planet to achieve more, it’s all about the journey. Where we’ve been, where we are, and where we’re headed. At the new Microsoft Store and Visitor Center, we’re excited to take you on that journey.

Whether you prefer a guided tour or you just want to explore on your own, you can dive into all things Microsoft. Explore the future of AI. Build a new world with Minecraft. Put your gaming skills to the test. Learn about our company journey from garage startup to global leader.

And don’t forget to check out the expanded Store to see the latest technology and pick-up Microsoft branded products that you can’t get anywhere else.

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Author: Angelica Street

DXC, Citrix partner on Saab digital workspace platform

John Moore and Spencer Smith

Citrix and DXC Technology, a Citrix partner, are collaborating on a digital workspace platform for aerospace and defense company Saab, a project that underscores Citrix’s goal of moving beyond its roots in virtualization.

Working together, Citrix and DXC are providing a digital workspace through which Saab offers its 16,000 employees distributed access to information and tools, as well as SaaS, web and mobile applications. Citrix contributes its Citrix Workspace, which centralizes access to enterprise applications and files, and provides user access from any device through single sign-on. At Saab, Citrix Workspace runs under DXC’s MyWorkStyle offering, a collaboration platform that lets organizations share information and interact via email, voice, video and documents.

Saab’s digital workspace platform was introduced in 2015, with global rollout continuing over the last few years.

“The environment continues to evolve to provide additional benefits,” said

Christer Nordberg, account general manager at DXC.

DXC’s work at Saab dates back to at least 2000, when its predecessor company, CSC, entered a strategic IT partnership with the aerospace and defense contractor. DXC launched in 2017 following the merger of CSC and HPE’s IT services line of business.

Citrix’s global systems integrator ties

DXC is one of about 30 companies classified as Citrix System Integrators, according to Tim Minahan, executive vice president of business strategy and chief marketing officer at Citrix. That Citrix partner category includes such global systems integrator firms and outsourcing companies as IBM and Fujitsu. Citrix System Integrators may use Citrix technology as part of an overarching digital transformation project or to support a customer’s infrastructure initiative, Minahan said.

Tim Minahan, executive vice president, business strategy and chief marketing officer at CitrixTim Minahan

The Citrix-DXC offering aims to address two challenges at Saab. First, Saab needed to enable employees to access corporate technology wherever they happened to be — Saab, based in Stockholm, operates in more than 80 locations around the world.

Second, the defense firm, which handles classified data, needed a way to provide contractors and subcontractors with access to applications and data, while maintaining a secure environment that restricts access to sensitive information. To that end, Citrix Workspace lets administrators tailor access for each user, Minahan explained. A contractor or subcontractor can be granted access to only the applications and content they need to execute their role on a particular project. For example, a contractor could be provided access to a CAD/CAM application or a specific engineering drawing. Citrix Workspace uses the Citrix Cloud service for administration and control.

Key features

“One of the key features is that [Saab’s digital workspace] allows companies to handle information in a secure way, while keeping their business very agile and fast,” Nordberg said. “This is really important in a world with increased levels of cyberthreats and regulations” such as the General Data Protection Regulation, which protects information in the cloud.

The environment continues to evolve to provide additional benefits.
Christer Nordbergaccount general manager, DXC

Craig Stilwell, vice president of worldwide partner strategy and sales at Citrix, said cloud-driven offerings such as Citrix Workspace have opened an “amazing opportunity to really go beyond virtualization” — a key theme at the Citrix Partner Summit, held earlier this month. The company’s traditional app and desktop virtualization products represent the preferred way to work for about 30% of a given organization’s users. Citrix Workspace, however, gives the vendor and its Citrix partner allies a way to approach the other 70% of users, dramatically expanding the addressable market, Stilwell said.

LogicMonitor readies partner program

LogicMonitor, a provider of a cloud-based performance monitoring platform, plans to unveil the company’s first formal channel program in February.

The multilevel channel initiative will include a partner portal, deal registration and education among other features. Mark Banfield, chief revenue officer at LogicMonitor, based in Santa Barbara, Calif., said managed service providers (MSPs) represent a critical route to market for the company, especially in the small and medium-sized business sector.

LogicMonitor sells its monitoring technology to MSPs and enterprise IT customers. In addition to the new partner program, LogicMonitor is dedicating personnel such as account managers and customer success managers to specifically focus on MSP customers.

MSPs can also anticipate a LogicMonitor community event that will debut in June in Austin, Texas. A date has yet to be set for the conference, dubbed Level Up.

LogicMonitor, meanwhile, has rolled out two new offerings for monitoring microservices and containerized applications: Kubernetes container monitoring and LM Service Insight.

Kubernetes container monitoring is “particularly relevant for DevOps teams looking to quickly deploy apps and services,” Banfield said.

LM Service Insight, meanwhile, enables the grouping of resource that supports a particular application, service or cluster, according to LogicMonitor. Banfield said that offering lets administrators monitor services, not just the individual technologies underneath those services. This approach provides “better visibility into the availability and performance” of service, he added.

OneLogin partners with Ingram Micro

OneLogin, an identity and access management vendor, revealed plans to grow its U.S. channel footprint through a new a distribution agreement with Ingram Micro.

Under the agreement, Ingram Micro will offer OneLogin’s unified access management platform to its North American solution providers. The vendor will also join Ingram Micro’s cloud marketplace and augment other products in the distributor’s portfolio, according to Matthew Hurley, vice president of global channels, strategic alliances and professional services at OneLogin, based in San Francisco.

“We are immediately embarking with Ingram on a western United States [channel] coverage model,” Hurley said. He noted that OneLogin has built a channel partner presence in eastern and central U.S.

OneLogin has been amid a recent period of expansion. Earlier this month, the company closed $100 million in growth financing.

Public cloud expansion continues

Public cloud adoption is poised to continue in 2019, according to a NetEnrich survey. According to the survey, 85% of respondents cited moderate or extensive production use of cloud infrastructure and 80% said they had moved at least a quarter of their applications and workloads to public cloud platforms.

As for cloud worries, 33% of respondents identified security as the biggest concern with cloud migration, while 20% cited privacy. NetEnrich, based in San Jose, Calif., polled 100 IT decision-makers at companies with 500 or more employees.

Other news

  • Cloud and managed services provider Rackspace introduced a suite of managed database services for AWS. The new services aim to help customers use Amazon Aurora, Amazon Redshift, AWS Glue and Amazon Athena, according to Rackspace.
  • ID Agent, a dark web monitoring and identity theft protection company, said it bolstered its Goal Assist support services program for its MSP partners. Goal Assist will feature hands-on assistance in customer interactions, sales team training and prospect meeting support, ID Agent said.
  • MSP software vendor ConnectWise made several changes to its executive leadership team. The vendor promoted the company’s executive vice president and COO, Jason Magee, to president and COO. Chief product officer Craig Fulton will now serve as chief customer success officer, a newly created role, ConnectWise said. Additionally, the company named Jeff Bishop, vice president of Ecosystem, as its new chief product officer.
  • Zix Corp., an email security vendor, has agreed to acquire AppRiver, a provider of cloud-based cybersecurity offerings. AppRiver works with a network of 4,500 MSPs.
  • Navisite said it has been recognized as a Microsoft Azure Expert Managed Service Provider. Navisite, based in Andover, Mass., is part of Spectrum Enterprise, the enterprise arm of Charter Communications Inc.
  • Intapp is targeting professional services firms with its Intapp Walls 7.0 product, which the company describes as an ethical walls and confidentiality management offering.

Market Share is a news roundup published every Friday.

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Wanted – Basic Desktop PC for Light Gaming

I’ve got complete PC…was very expensive when built…just gathering dust.

Plus I’m in Nottingham.

Quick specs from memory:

ANTEC Mesh Air Midi CASE with ANTEC 620 WATT PSU.

ASUS ROG MAXIMUS 5 1155 Motherboard

Intel Quad Core I7-2600K 3400MHz 8MB Cache LGA1155

8GB DDR3 1600MHZ CORSAIR Vengeance LP Memory.

256GB SAMSUNG 830 Series SSD

1GB Gigabyte GTX 560Ti OC, 40nm, 4000MHz GDDR5

LG BLURAY DVDRW Drive

Probably need to upgrade the video card…but the rest of the specs will more than support a 1070ti…if you go to 1080 I’d up the memory to 16gb.

Windows 10 genuine installed…

Would like £300 for it though…

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Author:

Microsoft Visitor Center in Redmond, Washington

When it comes to our mission of empowering everyone on the planet to achieve more, it’s all about the journey. Where we’ve been, where we are, and where we’re headed. At the new Microsoft Store and Visitor Center, we’re excited to take you on that journey.

Whether you prefer a guided tour or you just want to explore on your own, you can dive into all things Microsoft. Explore the future of AI. Build a new world with Minecraft. Put your gaming skills to the test. Learn about our company journey from garage startup to global leader.

And don’t forget to check out the expanded Store to see the latest technology and pick-up Microsoft branded products that you can’t get anywhere else.

Go to Original Article
Author: Angelica Street

RingCentral contact center expands with Connect First acquisition

UCaaS vendor RingCentral announced its intent to acquire contact center provider Connect First. The acquisition will add an outbound and customer engagement platform to RingCentral’s contact center portfolio.

Based in Boulder, Colo., Connect First’s cloud-based customer engagement platform primarily serves midsize enterprises. Its customers include the American Society for the Prevention of Cruelty to Animals, Carnival Cruise Line, PBS and United Way. Its cloud contact center uses a microservices architecture, and its capabilities are available through web-based APIs for third-party integrations.

RingCentral, based in Belmont, Calif., needed to add support for outbound customer interactions and campaign management, according to Sheila McGee-Smith, president of McGee-Smith Analytics in Amhearst, N.H. Acquiring Connect First gives the unified communications as a service (UCaaS) vendor technology that will complement its existing contact center portfolio.

Connect First’s platform includes features that focus on outbound and blended customer experience, including the following:

  • preview, progressive and predictive outbound modes that maximize agent effectiveness;
  • Telephony Consumer Protection Act tools to manage compliance rules and regulations;
  • dynamic agent scripting to guide agents through customer interactions;
  • call blending to manage outbound and inbound interactions; and
  • real-time and historical reporting and analytics.

The acquisition is in keeping with RingCentral’s plan to expand its customer engagement services. Last year, it acquired cloud customer engagement platform Dimelo for an undisclosed amount. Dimelo’s contact center technology serves as the basis for RingCentral’s Engage platform, which manages customer interactions through an AI-based routing engine.

UC and contact centers are meeting in the market

RingCentral isn’t the only UC vendor focused on bringing the contact center into the cloud. As enterprises seek tighter integration between communications and contact center infrastructure, it makes more sense for providers to add contact centers to their cloud offerings.

Other vendors, such as Avaya, 8×8 Inc. and Vonage, have also adopted contact centers as a service as a way to remain competitive with contact center providers, while offering customers a unified customer engagement experience.

Upon completion of the merger, RingCentral’s customer engagement portfolio will include RingCentral Contact Center for inbound communications, RingCentral Engage for customer engagement, and Connect First for outbound and blended customer contact.

Financial details of the deal have not been disclosed. The acquisition is expected to close in the first quarter of 2019.

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Windows 10 Tip: Did your child get a new laptop? Help keep them safe | Windows Experience Blog

Did your child get a new laptop during the holidays? They – and you – are probably excited to explore the possibilities and potential of this technology, especially for their education. You’re likely also concerned, because we all know the online world is full of dangers, such as identity theft, phishing and spam. But there are ways to counter the dangers and keep your family safe while they’re using their new devices.

One thing you can do is set up a family group of accounts, which helps families stay connected and keeps kids safer on Windows 10, Xbox One devices and Android devices running Microsoft Launcher.
Sign in with your Microsoft account, select Create a family group, and invite family members to join. Once they accept the invitation, you can do things like block inappropriate apps and websites, receive activity reports and set screen time limits. Once you set up your group, you can add or remove members.
Check it out in action:

Other things you can do for your family:

Make sure your child is safe through location sharing.
Turn on Ask a Parent, which requires adult approval for the things your child wants to buy in Microsoft Store, except what they get with gift cards or money in their Microsoft account.
Schedule events on your family calendar.
Track kids’ spending and add money to their Microsoft accounts. Sign in with your Microsoft account, find your child’s name, then select More options> Spending.

Through its videos, Windows Community can help you get to know Microsoft Family features and settings and protect your family online.
On some specific websites and apps, parents who want to protect their kids will need to adjust safety settings.
If you like this, check out more Windows 10 Tips.
Editor’s note: Additional video links were added after publication.
Updated January 22, 2019 2:58 pm

Wanted – Basic Desktop PC for Light Gaming

I’ve got complete PC…was very expensive when built…just gathering dust.

Plus I’m in Nottingham.

Quick specs from memory:

ANTEC Mesh Air Midi CASE with ANTEC 620 WATT PSU.

ASUS ROG MAXIMUS 5 1155 Motherboard

Intel Quad Core I7-2600K 3400MHz 8MB Cache LGA1155

8GB DDR3 1600MHZ CORSAIR Vengeance LP Memory.

256GB SAMSUNG 830 Series SSD

1GB Gigabyte GTX 560Ti OC, 40nm, 4000MHz GDDR5

LG BLURAY DVDRW Drive

Probably need to upgrade the video card…but the rest of the specs will more than support a 1070ti…if you go to 1080 I’d up the memory to 16gb.

Windows 10 genuine installed…

Would like £300 for it though…

Go to Original Article
Author:

msft – Bing

Microsoft Corporation is an American multinational corporation headquartered in …

Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer web browser. Its flagship hardware products are Xbox game console and the Microsoft Surface series of tablets. It is the world’s largest software maker measured by revenues. It is also one of the world’s most valuable companies.

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Author: Angelica Street

Yealink, Crestron release first Microsoft Teams phones

Users of Microsoft Teams now have access to desk and conference room phones certified to work with the cloud-based collaboration app — nearly two years after the app’s launch. Microsoft Teams desk phones were previously only available in limited preview.

Telephony has been a significant stumbling block for businesses seeking to migrate from Skype for Business to Teams. Microsoft recently added to Teams most of the advanced calling features that an enterprise could need. But until recently, no generally available desk phones supported all those features.

The Yealink T56 and T58 desk phones, the Yealink CP960 conference phone and the Crestron M100 conference phone are the first IP devices certified to run Teams natively. Those devices can also run Skype for Business.

“It’s a big credibility step for the phone system to have physical IP phones,” said Tom Arbuthnot, principal solutions architect at Modality Systems, a Microsoft-focused systems integrator. “It makes it a more credible PBX story than it was at the end of 2018.”

Certification is expected soon for additional Microsoft Teams phones from Polycom, AudioCodes and Crestron.

Still, with only four IP phones currently certified, Teams users have significantly fewer options than users of Skype for Business. Microsoft has approved more than 30 phones to run Skype over the past couple of years.

Microsoft will support on-premises deployments of Skype for Business through at least 2023, but the vendor has signaled that it may phase out the cloud version of the platform, Skype for Business Online, even sooner.

Users can connect Skype phones to Teams through a cloud gateway. However, those devices have limited functionality when used with Teams. For example, users cannot answer calls from a call queue using the Skype devices, nor can they conference a third person into an ongoing call.

Polycom and HP releases Microsoft Teams room system.
Polycom and HP partnered to release this Microsoft Teams room system last month.

As Microsoft continues to push users to switch from Skype to Teams, many companies will need to decide whether to invest in a new set of phones for Teams. Alternatively, businesses can make calls through the Teams softphone client and mobile app.

Despite initial predictions that unified communications clients would dramatically reduce demand for desk phones, many users still prefer physical devices to softphone clients — particularly in the verticals such as law and finance, Arbuthnot said.

“It will be a big decision point for customers,” he said. “If you’ve invested in hundreds or thousands of those Skype for Business handsets, you’d want to test that experience [using the gateway] and understand it before you commit to Teams.”

Microsoft is also in the process of certifying meeting room systems for Teams. The latest offering, a partnership between HP and Polycom, hit the market last month.

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Author:

Wanted – Basic Desktop PC for Light Gaming

I’ve got complete PC…was very expensive when built…just gathering dust.

Plus I’m in Nottingham.

Quick specs from memory:

ANTEC Mesh Air Midi CASE with ANTEC 620 WATT PSU.

ASUS ROG MAXIMUS 5 1155 Motherboard

Intel Quad Core I7-2600K 3400MHz 8MB Cache LGA1155

8GB DDR3 1600MHZ CORSAIR Vengeance LP Memory.

256GB SAMSUNG 830 Series SSD

1GB Gigabyte GTX 560Ti OC, 40nm, 4000MHz GDDR5

LG BLURAY DVDRW Drive

Probably need to upgrade the video card…but the rest of the specs will more than support a 1070ti…if you go to 1080 I’d up the memory to 16gb.

Windows 10 genuine installed…

Would like £300 for it though…

Go to Original Article
Author: