Category Archives: Surface

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Introducing Surface Book 2, the most powerful Surface Book ever

When you think about Microsoft and you hear our mission – to empower every person and every organization on the planet to achieve more – it’s powerful. As product makers, we have to believe in the reasons we build our products. From Office to Windows to Surface, this is a notion that drives us.
As a team we work together to create products with seamless interactions from the silicon to the software. You see this across the entire Surface family – Pen, Dial, touch, voice – they opened so many doors to allow people to work and create in new ways.
When we launched Surface Book two years ago we set out to build the most powerful and versatile laptop, to breakdown the boundaries between what you can imagine and what you can create, and we’ve been so inspired by how people have used Surface Book through their entire creative process.
But people still want more, and creators continue to push the limits of what technology can do. So, we built the laptop of the future for the creators making the future. A laptop powerful enough to fuel the next wave of computing across mixed reality, artificial intelligence, machine learning, and immersive gaming.  A laptop that empowers the designers, developers, artists, and scientists to imagine and build without limits and without compromises. To achieve more.
We can’t wait to see what you will do with Surface Book 2.
Introducing the new Surface Book 2 – the most powerful Surface laptop yet

Surface Book 2 removes the barrier between the desktop and the laptop by giving mobile professionals the power of a desktop, the versatility of a tablet, and the freedom of a light and thin laptop in one beautifully designed device. Whether you’re a developer, a digital artist, a designer, or an accountant, you can bring your ideas to life anywhere, because Surface Book 2 is a portable powerhouse.
We made no compromises building the most powerful Surface laptop ever. When the team talks about Surface Book 2 they call it Beauty and the Beast. Gorgeous design meets unstoppable power in this laptop. With the latest 8th Gen Intel Core processors and NVIDIA GeForce GTX 1050 and 1060 discrete graphics options, Surface Book 2 is up to five times more powerful than the original and is twice as powerful as the latest MacBook Pro. All this power and Surface Book 2 still provides all-day battery life – up to 17 hours of video playback. That’s 70% more than the latest MacBook Pro.
The new level of performance provided by Surface Book 2, along with the all-day battery life is what will continue to make this product perfect for product designers, gamers, architects, and developers who need the power of a desktop but crave the mobility of a laptop that doesn’t weight 8-10lbs. Surface Book 2 with the 13” weighs 3.38lbs and the 15” Surface Book 2 at 4.2lbs, there has never been this much computational power in a mobile form factor this light. This is a product that can stay with you from the moment your inspiration strikes to making it a reality.
You can show off your meticulously designed PowerPoint deck or complex Pivot tables in Excel with Surface Book 2’s stunningly vibrant and crisp PixelSense Display with multi-touch, Surface Pen, and Surface Dial on-screen support. You won’t believe how much the colors and 3D images will pop in PowerPoint on these machines. The 15” Surface Book 2 delivers almost seven million dazzling pixels – 45% more than the MacBook Pro – giving artists and professionals alike amazing pixel density on an even larger creative canvas.

In product making, we believe every detail matters. And you see that come to life in the detachable display and hinge of Surface Book 2, which has been redesigned to provide a smoother, faster detach into Tablet or Studio Mode. And when you detach to sketch an idea or watch a video, the Surface Book 2 turns into the world’s thinnest and lightest 8th Gen Intel Core i7 PC, giving customers a powerful portable studio for those who want a single, device that can follow you from concept to sketch to creation. Surface Book 2 brings you a full array of ports, including USB-A, USB-C, and full-size SD card reader which makes it easy to connect other devices, accessories and memory cards without the need for a bag full of dongles.
The best of Office and Windows
Whether you’re a finance manager running Excel models with millions of rows of data, an animator using 3D and morph transitions to present in PowerPoint, or a writer using the Surface Pen and intelligent ink to edit in Word – we developed Surface Book 2 to remove the boundaries between your ideas and creation. Giving you the seamless integration you need to do even more extraordinary work.
All that power and versatility also make this the ideal laptop for some of the most exciting features of the Windows 10 Fall Creators Update. The Photos app will give you new ways to personalize and share your visual stories. And a range of new experiences allows you to create and interact with 3D objects. Use them in PowerPoint, Word, Excel, or the Mixed Reality Viewer app to view 3D in the real world. The Fall Creators Update is also the best version of Windows for PC gamers, giving them the performance boost of Game Mode and access to faster streaming through Mixer, experiences that show beautifully on Surface Book 2.

Great PC gaming and Windows Mixed Reality experiences
Surface Book 2 is designed to play as hard as it works. So when you’re done with work for the day and you want to game, Surface Book 2 is powerful enough to handle the most popular PC games at 1080p and 60 FPS – in some cases matching the graphics performance of game consoles like Xbox One. With built-in Xbox One Wireless support on the 15” you can pair your Xbox One controllers and compatible headsets to play with no cords or additional dongles required. And with so much innovation in the mixed reality space, we’re proud to share that Surface Book 2 is ready for Windows Mixed Reality Ultra. Connect a compatible headset and controller for apps and experiences with crisper visuals and a higher refresh rate (90 frames per second), including the highest-performance VR games.

The power to create
From the early days of Surface Pro to the launch of the original Surface Book, we’ve had incredible feedback from photographers and artists who loved the ability to shoot tethered or draw on a super portable device that could also run Adobe Creative Cloud desktop applications. The power of Surface Book 2 will help artists and professionals across the creative spectrum take their work to the next level. More power means faster renders and effects so you can make quick edits and decisions to get you to your finished work. And a deeper partnership with Adobe means even better integration between Surface Book 2 and the Adobe Creative Cloud, including new Surface Dial functionality coming to Photoshop to keep you in your flow and let you easily access and modify your most frequently used brush settings.
As a team, we believe that products are a reflection of the people who make them, and the people who use them. We put our heart and soul into building a laptop of the future, for people who want to create the future – creators who see no limits, data scientists designing deep neural networks, engineers, architects, movie makers, and gamers. Surface Book 2 is a tool for everyone who wants to achieve more.
And I’m so pumped to get these products into customers’ hands. To see what you will do with the most powerful Surface laptop. Be the first to experience and pre-order the Surface Book 2 at a Microsoft Store or retailer near you. Surface Book 2 13” will be available for pre-order beginning November 9th in the United States and additional markets around the world, along with Surface Book 2 15” in the United States at your local Microsoft Store and Microsoft.com. Delivery will begin on November 16th.

Announcing Windows 10 S devices for Firstline Workers

For years at Microsoft, our goal was to put a computer on every desk. Now as we strive to empower every person and every organization on the planet to achieve more, we see a significant opportunity to bring technology to all workers, especially those on the front line. These two billion Firstline Workers are the people who serve as the first point of contact between an organization and its customers or products. A critical part of empowering this workforce is providing custom technology experiences and streamlined, secure devices that help them get their work done and build skills.
Today at Ignite, we shared our vision for empowering these workers, currently underserved by technology, with Microsoft 365 F1, a new plan designed to maximize the impact of the Firstline Worker. Microsoft 365 F1 also makes it easy to train and upskill employees, with Microsoft Stream to share dynamic role-based content and video, and SharePoint to easily distribute onboarding and training materials and manage institutional knowledge in one secure place.
Windows 10 S devices for Firstline Workers
Today, we also announced new commercial devices with Windows 10 S for Firstline Workers from our OEM partners HP, Lenovo, Acer, and Fujitsu starting at $275, with availability beginning later this year. Simple, secure, and easy to manage, Windows 10 S devices minimize total cost of ownership for Firstline Workers:

Simple to use: Windows 10 S delivers a familiar Windows 10 experience so Firstline Workers can get productive right away. It is designed for performance, start-ups are quick and built to stay that way so that productivity never slows down, even on entry-level devices. It offers more seamless integration with hosted VMs for remote desktop and apps for firstline worker scenarios. And it is fully integrated with OneDrive, empowering Firstline Workers to work from anywhere.
Streamlined for security: Designed with Firstline Workers in mind, Windows 10 S has the goal of preventing the most common cyber attacks like ransomware and exploits. Applications built on the Universal Windows Platform or Centennial are delivered via the Windows Store ensuring they have been verified for security and integrity. And with Microsoft Edge, Firstline Workers are protected against phishing attacks and malicious software.
Easy to manage: Windows 10 S was designed with Modern IT in mind, including cloud-based identity and management with Azure Active Directory and Microsoft Intune. Together with Windows Update for Business, organizations can manage and update Windows 10 S devices using the power and convenience of the cloud.
In a future update, organizations will be able to deploy Windows 10 Enterprise capabilities such as Credential Guard, Application Guard and benefit from centralized management of the Store, Cortana and other features on Windows 10 S devices with a Microsoft 365 subscription. With the new Windows 10 Enterprise in S mode, customers will be able to experience Windows 10 Enterprise with all the benefits of Windows 10 S – streamlined for security and low total cost of ownership.
New Windows 10 capabilities for Firstline Workers and beyond
With Microsoft 365, organizations benefit from self-service deployment, simplified management, proactive insights, and always up to date platform resulting in a low total cost of ownership for businesses.
For example, with innovations such as Windows AutoPilot, IT admins can customize the Windows 10 devices out of box setup experience with the cloud and empower employees to enroll their new device, complete with the company configuration and apps ready to go. Great for Firstline scenarios, Windows Autopilot removes the need for IT to touch the device or manage updates in person.
Today, we shared that OEM partners Lenovo, HP, Panasonic, Toshiba, and Fujitsu will join Surface in supporting Windows AutoPilot beginning in January 2018 by providing device IDs to companies on select orders.
Another important scenario for many businesses is the ability to customize and lock down devices to specific tasks or experiences for Firstline Workers and kiosks. In the Windows 10 Fall Creators Update, organizations can quickly setup and maintain locked down single purpose devices with improved tools in Windows Assigned Access. In future updates, we are also building additional lockdown, customization, and anti-theft capabilities.
No matter whether you are a Firstline worker, Information worker or IT admin, with Microsoft 365, you have everything at your fingertips to enable you to achieve more. We look forward to sharing more details at Ignite!
– Bernardo

We stand behind Surface

The Surface Team’s mission is and has always been to make devices that deliver great experiences to our customers and fans. It’s the motivation for everything we do, and we are proud of the Surface devices we have built.

This is why today’s Consumer Reports survey is disappointing. While we respect Consumer Reports, we disagree with their findings. Surface has had quite a journey over the last few years, and we’ve learned a lot. In the Surface team we track quality constantly, using metrics that include failure and return rates – both our predicted 1-2-year failure and actual return rates for Surface Pro 4 and Surface Book are significantly lower than 25%. Additionally, we track other indicators of quality such as incidents per unit (IPU), which have improved from generation to generation and are now at record lows of well below 1%.
Surface also ranks highly in customer satisfaction. 98% of Surface Pro 4 users and Surface Book users say they are satisfied with their device*, and our Surface Laptop and new Surface Pro continue to get rave reviews.
A part of being product makers is listening to our customers and pushing ourselves to evolve and improve with every generation of devices we create. We’re forever seeking innovation, encouraging positive change. It’s what we do, and what our customers do, but I can promise you one thing that will never change is our commitment to our customers and our dedication to ensuring your Surface experience only gets better.
We are proud of our products and the amazing things our customers are doing with them. We stand firmly behind the quality and reliability of the Surface family of devices, and I can confidently tell you there has never been a better time to buy a Surface.
*Based on January -June 2017 study of consumers in the US, UK, Germany, France, China, Japan, and Australia, conducted by research company IPSOS, commissioned by Microsoft.

Microsoft and the NFL: Exemplifying digital transformation in sports

In addition to the Sideline Viewing System that coaches and players use, there is a new way that Microsoft Surface will be transforming the game this season.
Surface Pro 4 is an integral part of the new Instant Replay system.
Instant Replay
Over the last four years, Microsoft Surface has helped empower players and coaches to make better, faster and more accurate decisions on the sidelines and in the coach’s booths.
Beginning this season, NFL referees will have a similar on-field experience as other NFL personnel by utilizing Microsoft Surface throughout the updated Instant Replay process.
As already seen during the preseason, in all NFL stadiums this season, there will be two portable instant-replay systems, one at each end of the field. Each will feature a Microsoft Surface Pro 4 and a headset that will be brought directly to referees on the field when they need to review a call or during a coach’s challenge, enabling faster access. Video will stream to the Surface devices via a wired connection, allowing the referee to review the play while conferring with the in-stadium instant replay booth as well as the NFL in New York. Final decisions will be made by the NFL officiating staff in New York in consultation with the referee.
An Instant Replay system is positioned at each end of the field, ready to be deployed.
Referees reviewing a play on the new Instant Replay system featuring Surface Pro 4.
With other aspects of the replay system already running on Windows 10, Microsoft is excited to support the NFL replay system from start to finish with the addition of Microsoft Surface on the field.
Surface as an end-to-end solution
The power and versatility of Microsoft Surface make it a valuable tool for players, coaches, referees and front office personnel as the game evolves. Surface and Windows 10 together offer unparalleled versatility that can adapt to handle the technology demands of an NFL game or organization.

Microsoft is proud to have every NFL team using Microsoft Surface within their organization in some capacity. Ranging from Surface devices serving as playbooks, to film reviews being conducted on Surface Hubs, to in stadium usage to business operations teams using Surface devices in their front office. It is clear that NFL teams have embraced Microsoft as a true technology partner.

Medical devices
In addition to the expanded use of Microsoft Surface in Instant Replay and the use of Microsoft products in team operations, this season, each NFL team’s medical staff will also be able to use Surface while making real-time decisions about player safety and health on the sidelines. Medical staffs will have access to the NFL’s Game Management System, an app that displays key moments in every game and allows for data collection and sharing across games.
As the official technology partner of the NFL, we are excited about the expanded role that our products will play this season. Both in the games themselves and in how NFL teams run their businesses. Here’s to a great season!