Tag Archives: Insight

With AI-based cloud management tools, context is king

Administrators who struggle to get deeper insight into cloud infrastructure and application performance have a new ally: artificial intelligence.

Some emerging and legacy IT vendors have infused AI technology into their cloud management tools. While their feature sets — such as the ability to analyze host performance, optimize costs and set up alerts — sound similar to those found in more traditional third-party management tools, these AI-based platforms reach a new level of sophistication, providing greater granularity and broader context, according to IT pros.

Travis Perkins PLC, a retail provider for the home improvement and construction markets based in the U.K., uses Dynatrace’s AI-based performance monitoring platform for its on-premises and Amazon Web Services (AWS) environments. Rather than focus on higher-level metrics related to host servers or instances, the tool reports more granularly on aspects like Java runtime code and errors, said Abdul Rahman Al-Tayib, e-commerce DevOps team leader at the company. This enables his team to perform faster and more precise root-cause analysis when something goes wrong, and better assess the overall impact any issues might have on the business.

“When it comes down to investigating or looking into specific elements of performance where we have had challenges, rather than having to do the investigation manually, [Dynatrace combines] it all into one report,” Al-Tayib said. “So, it tells you, ‘This service here failed to fire, and, therefore, it caused this series of events, which was then related back to [a disruption at your] customer.’ You can immediately see where the challenge is.”

To initiate this root-cause analysis, users install a Dynatrace agent on their host machine to identify the various dependencies between resources and help correlate certain events with any issues that arise, explained Alois Reitbauer, chief technology strategist at the company, based in Waltham, Mass.

“If you have a host that is running out of CPU, and the service running on that host has a response-time problem, [the tool can tell] these are related to each other,” Reitbauer said.

More sophisticated anomaly detection, or identifying when an IT service is performing in an abnormal way, is another feature that makes AI-based management tools stand out. To do this, the Dynatrace tool performs auto-baselining — an automatic process that assesses baseline, or standard, system performance by applying different algorithms for metrics such as response time, failure rate and throughput.

After the tool extrapolates what normal performance looks like, it alerts IT teams to any deviations from that behavior. To avoid being bombarded with alerts, users can further specify performance thresholds, and the tool also applies algorithms to assess criticality.

“If I have two hosts that have infrastructure problems … I obviously care more about the problem that might be with a checkout function for a cart in an e-commerce application than the other one that maybe does some background batch processing,” Reitbauer said. “[That] user context, from an infrastructure case, is of main importance.”

This ability for AI-powered cloud management tools to weed out noncritical alerts has been a boon to other users, as well. According to a network and infrastructure capacity planner at a cloud storage provider that uses AWS for its back-end infrastructure, that capability was one of the main reasons his company adopted an AI-based cloud management tool called YotaScale.

[An AI-enabled cloud management tool] tells you, ‘This service here failed to fire, and, therefore, it caused this series of events, which was then related back to [a disruption at your] customer.’ You can immediately see where the challenge is.
Abdul Rahman Al-Tayibe-commerce DevOps team leader, Travis Perkins PLC

The capacity planner, who asked to remain anonymous, conducted evaluations on several third-party cloud management tools, but found that YotaScale allowed him to “suppress a lot of the noise” that can come with those tools’ alerts and recommendations.

For example, a company might spin up some AWS instances for a new research and development project, and those instances tend to have low utilization as the project ramps up, he said. Third-party cloud management tools might recommend to right-size those instances or reserve them via an AWS Reserved Instance, but in this case, those suggestions are irrelevant.

“That’s not how we would really do things in a bootstrapping scenario, where we are trying to bring up a new test or project, and so I’m going to ignore those,” he said.

The benefit of the AI layer in tools such as YotaScale is to analyze IT infrastructure through the lens of various business departments or units, according to the Menlo Park, Calif., company’s CEO, Asim Razzaq. In the example above, that’s through the lens of a research and development team.

“We map that enterprise, organizational way of looking at things to the infrastructure,” Razzaq said. “And then, within that context, deliver optimization [recommendations] and anomaly detection.”

The YotaScale tool achieves this business context via user input. Users adjust certain parameters and dismiss recommendations that don’t fit, teaching the tool to detect what’s most relevant over time.

AI replacing humans? Not so fast

One overarching benefit of these AI-based cloud management tools is they reduce the need for humans to perform a lot of this analysis on their own. But even the most sophisticated tools won’t provide the same level of insight — at least not yet — as an IT professional with 20 years of industry experience, said Chris Wilder, analyst at Moor Insights & Strategy.

“These algorithms will be smarter and smarter based on the anomalies they find, but they still don’t have the experience a person would,” Wilder said. “Data, in my opinion, is not a replacement for human expertise. It’s just something to augment it.”

These AI capabilities are still in their early phases, agreed Jay Lyman, analyst at 451 Research. But they will eventually become a must-have for infrastructure management tool vendors.

“We’ll get to a point before too long where every provider is going to have to have some sort of machine learning and AI in their automation,” Lyman said. “I think it will become pretty much a check-box item.”

For Sale – NETGEAR GC110P-100UKS Insight Managed 8-Port Gigabit Ethernet 62 W PoE Smart Cloud Switch

This is new and boxed, no need for it due to a move. Happy to offer free postage.

The NETGEAR Insight Managed Smart Cloud GC110P is the first 8-port Gigabit Ethernet PoE Switch from NETGEAR with anywhere configuration and management. All you need is the NETGEAR Insight app for easy setup, monitoring and remote/cloud management of your Insight Managed Switches, Insight Managed Wireless Access Points, and Business-class ReadyNAS storage. The NETGEAR Insight GC110P features 8 PoE copper Gigabit Ethernet ports and 2 SFP Fiber ports with a total budget of 62W for maximum flexibility and easy deployment in your network. With its remote cloud manageability, sleek design, PoE power and fanless, silent operation, it’s the most versatile switch on the market for any environment. Now you can setup, manage and monitor your network all from the palm of your hand and from anywhere in the world! Busy retail owners, doctors, small office managers and local schools wish their network would just install itself without the need for an IT consultant or in-house expert. They all wish that they could just forget about their network and be able to concentrate on running their businesses.

Price and currency: 70
Delivery: Delivery cost is included within my country
Payment method: BT/PPG
Location: Southampton
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – NETGEAR GC110P-100UKS Insight Managed 8-Port Gigabit Ethernet 62 W PoE Smart Cloud Switch

This is new and boxed, no need for it due to a move. Happy to offer free postage.

The NETGEAR Insight Managed Smart Cloud GC110P is the first 8-port Gigabit Ethernet PoE Switch from NETGEAR with anywhere configuration and management. All you need is the NETGEAR Insight app for easy setup, monitoring and remote/cloud management of your Insight Managed Switches, Insight Managed Wireless Access Points, and Business-class ReadyNAS storage. The NETGEAR Insight GC110P features 8 PoE copper Gigabit Ethernet ports and 2 SFP Fiber ports with a total budget of 62W for maximum flexibility and easy deployment in your network. With its remote cloud manageability, sleek design, PoE power and fanless, silent operation, it’s the most versatile switch on the market for any environment. Now you can setup, manage and monitor your network all from the palm of your hand and from anywhere in the world! Busy retail owners, doctors, small office managers and local schools wish their network would just install itself without the need for an IT consultant or in-house expert. They all wish that they could just forget about their network and be able to concentrate on running their businesses.

Price and currency: 70
Delivery: Delivery cost is included within my country
Payment method: BT/PPG
Location: Southampton
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – NETGEAR GC110P-100UKS Insight Managed 8-Port Gigabit Ethernet 62 W PoE Smart Cloud Switch

This is new and boxed, no need for it due to a move. Happy to offer free postage.

The NETGEAR Insight Managed Smart Cloud GC110P is the first 8-port Gigabit Ethernet PoE Switch from NETGEAR with anywhere configuration and management. All you need is the NETGEAR Insight app for easy setup, monitoring and remote/cloud management of your Insight Managed Switches, Insight Managed Wireless Access Points, and Business-class ReadyNAS storage. The NETGEAR Insight GC110P features 8 PoE copper Gigabit Ethernet ports and 2 SFP Fiber ports with a total budget of 62W for maximum flexibility and easy deployment in your network. With its remote cloud manageability, sleek design, PoE power and fanless, silent operation, it’s the most versatile switch on the market for any environment. Now you can setup, manage and monitor your network all from the palm of your hand and from anywhere in the world! Busy retail owners, doctors, small office managers and local schools wish their network would just install itself without the need for an IT consultant or in-house expert. They all wish that they could just forget about their network and be able to concentrate on running their businesses.

Price and currency: 70
Delivery: Delivery cost is included within my country
Payment method: BT/PPG
Location: Southampton
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – NETGEAR GC110P-100UKS Insight Managed 8-Port Gigabit Ethernet 62 W PoE Smart Cloud Switch

This is new and boxed, no need for it due to a move. Happy to offer free postage.

The NETGEAR Insight Managed Smart Cloud GC110P is the first 8-port Gigabit Ethernet PoE Switch from NETGEAR with anywhere configuration and management. All you need is the NETGEAR Insight app for easy setup, monitoring and remote/cloud management of your Insight Managed Switches, Insight Managed Wireless Access Points, and Business-class ReadyNAS storage. The NETGEAR Insight GC110P features 8 PoE copper Gigabit Ethernet ports and 2 SFP Fiber ports with a total budget of 62W for maximum flexibility and easy deployment in your network. With its remote cloud manageability, sleek design, PoE power and fanless, silent operation, it’s the most versatile switch on the market for any environment. Now you can setup, manage and monitor your network all from the palm of your hand and from anywhere in the world! Busy retail owners, doctors, small office managers and local schools wish their network would just install itself without the need for an IT consultant or in-house expert. They all wish that they could just forget about their network and be able to concentrate on running their businesses.

Price and currency: 70
Delivery: Delivery cost is included within my country
Payment method: BT/PPG
Location: Southampton
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

Box Skills, machine learning technology pique IT interest

SAN FRANCISCO — Box shops will be able to help users gain more intelligent insight into their content with new machine learning technology in the content management tool.

Box Skills, introduced here at the company’s annual BoxWorks conference, makes it easier to search for visual and audio content and view information about it. Box Feed uses machine learning to curate content for specific users. Plus, new features in Box Relay aim to improve employee workflows. These capabilities caught the interest of attendees at the show.

“It was kind of nice to see Box incorporating [AI] to start relaying things to certain people at the right time in the right place,” said Ryan Foltz, business systems engineer at Barnhardt Manufacturing Company in Charlotte, N.C.

How Box Skills works

Box Skills is a framework that serves as a layer of abstraction between the content organizations upload to Box and the machine learning. It focuses on three areas: Image Intelligence, Audio Intelligence and Video Intelligence.

With the Image Intelligence component, based on Google Cloud Platform technology, Box automatically tags aspects of an image such as the subject, colors and logos, as well as uploads any text from it. Users can click the tags to access other images with similar contents.

The whole workflow looks really nice.
Will Sheppardtechnical support specialist, The Enthusiast Network

Video Intelligence uses Microsoft Cognitive Services to provide facial recognition to identify people in a video. It also can show users where repeated phrases come up, and extracts a transcript of the video that users can apply as closed captioning. Audio Intelligence functions similarly, without the visual aspect, and is based on IBM Watson technology.

Using the new Box Skills Kit for developers, organizations can also customize what information within a file the machine learning technology tracks. The tool can track tone of voice in a phone conversation, for example, or pull out specific words a company is interested in and show within the Box content when those words were said. Developers can also customize information in documents such as invoices or contracts, and have Box extract information such as dates, signatures, payment amounts and vendor names. That not only extracts the data, but allows users to fill that information in automatically moving forward.

Image Intelligence is currently in beta, and Video Intelligence and Audio Intelligence will come to beta in 2018, Box said.

Box Feed puts relevant information in front of users

Box Feed, powered by Box Graph machine learning technology, was also previewed at the conference and will be available next year. This feature can help users find the content most relevant to them. It shows users active content — files they have been working on or are mentioned in — as well as other relevant content, which appears in a feed based on who is working on the file and what the content is. If a user generally collaborates with another user who is working on a document, for example, it will likely show up in the relevant section. It also shows trending files, or ones that many users throughout the organization are accessing. 

As interesting as these new features are, some companies might need some time to apply them. Barnhardt Manufacturing Company, for instance, is an old organization, but its leaders are getting more and more interested in business data intelligence, said Pete Chantry, application systems manager at the company.

 “We’ve got to allow a little bit of time for them to get accustomed to the basic [enterprise content management] features of Box,” Chantry said.

Updates to Box Relay

Box Relay for workflow automation, announced last year and generally available next month, will get some enhancements as well.

First, the add-on will allow workflows to launch automatically, so if a user uploads a resume of a prospective employee for example, the workflow associated with that kind of document will start automatically. Box also plans to release APIs so IT can integrate Relay with existing third-party applications and automated processes. In addition, users will be able to e-sign documents directly in Box. Finally, a new dashboard will let users manage multiple workflows at the same time by showing every active workflow and what step it is on.   

“I like the way that all ties together,” said Will Sheppard, technical support specialist at The Enthusiast Network based in Los Angeles. “The whole workflow looks really nice.”

Other new features in Box Relay include the ability to invite other users to edit a document and assign them tasks with due dates within the document. There is also a new annotation tool that allows users to write a comment on a specific aspect of a document and tag other users to look at that exact area.

In addition, users no longer have to download previous versions of a document; they can preview them with a single click. Plus, when a user accesses a document, Box will highlight any changes that other users have made since the last time he was in it, and show which user made the edits. Finally, users can thread comments and mark them as resolved.   

Like Box Skills, Relay presents some enticing features for IT, but those at Barnhardt Manufacturing Company are unsure of how to apply Relay immediately.

“I don’t know how often we’d use it, but if we had it, it’d certainly be a nice feature for us,” Foltz said.

For Sale – NETGEAR GC110P-100UKS Insight Managed 8-Port Gigabit Ethernet 62 W PoE Smart Cloud Switch

This is new and boxed, no need for it due to a move. Happy to offer free postage.

The NETGEAR Insight Managed Smart Cloud GC110P is the first 8-port Gigabit Ethernet PoE Switch from NETGEAR with anywhere configuration and management. All you need is the NETGEAR Insight app for easy setup, monitoring and remote/cloud management of your Insight Managed Switches, Insight Managed Wireless Access Points, and Business-class ReadyNAS storage. The NETGEAR Insight GC110P features 8 PoE copper Gigabit Ethernet ports and 2 SFP Fiber ports with a total budget of 62W for maximum flexibility and easy deployment in your network. With its remote cloud manageability, sleek design, PoE power and fanless, silent operation, it’s the most versatile switch on the market for any environment. Now you can setup, manage and monitor your network all from the palm of your hand and from anywhere in the world! Busy retail owners, doctors, small office managers and local schools wish their network would just install itself without the need for an IT consultant or in-house expert. They all wish that they could just forget about their network and be able to concentrate on running their businesses.

Price and currency: 100
Delivery: Delivery cost is included within my country
Payment method: BT/PPG
Location: Southampton
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – NETGEAR GC110P-100UKS Insight Managed 8-Port Gigabit Ethernet 62 W PoE Smart Cloud Switch

This is new and boxed, no need for it due to a move. Happy to offer free postage.

The NETGEAR Insight Managed Smart Cloud GC110P is the first 8-port Gigabit Ethernet PoE Switch from NETGEAR with anywhere configuration and management. All you need is the NETGEAR Insight app for easy setup, monitoring and remote/cloud management of your Insight Managed Switches, Insight Managed Wireless Access Points, and Business-class ReadyNAS storage. The NETGEAR Insight GC110P features 8 PoE copper Gigabit Ethernet ports and 2 SFP Fiber ports with a total budget of 62W for maximum flexibility and easy deployment in your network. With its remote cloud manageability, sleek design, PoE power and fanless, silent operation, it’s the most versatile switch on the market for any environment. Now you can setup, manage and monitor your network all from the palm of your hand and from anywhere in the world! Busy retail owners, doctors, small office managers and local schools wish their network would just install itself without the need for an IT consultant or in-house expert. They all wish that they could just forget about their network and be able to concentrate on running their businesses.

Price and currency: 100
Delivery: Delivery cost is included within my country
Payment method: BT/PPG
Location: Southampton
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – NETGEAR GC110P-100UKS Insight Managed 8-Port Gigabit Ethernet 62 W PoE

This is new, boxed.

Description is:

The NETGEAR Insight Managed Smart Cloud GC110P is the first 8-port Gigabit Ethernet PoE Switch from NETGEAR with anywhere configuration and management. All you need is the NETGEAR Insight app for easy setup, monitoring and remote/cloud management of your Insight Managed Switches, Insight Managed Wireless Access Points, and Business-class ReadyNAS storage. The NETGEAR Insight GC110P features 8 PoE copper Gigabit Ethernet ports and 2 SFP Fiber ports with a total budget of 62W for maximum flexibility and easy deployment in your network. With its remote cloud manageability, sleek design, PoE power and fanless, silent operation, it’s the most versatile switch on the market for any environment. Now you can setup, manage and monitor your network all from the palm of your hand and from anywhere in the world! Busy retail owners, doctors, small office managers and local schools wish their network would just install itself without the need for an IT consultant or in-house expert. They all wish that they could just forget about their network and be able to concentrate on running their businesses.

Shipping is included.

Price and currency: £120
Delivery: Delivery cost is included within my country
Payment method: BT/PPG
Location: Southampton
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.