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Execs: Content management in the cloud not as easy as it looks

TORONTO — Companies like Oracle, SAP and Microsoft are pushing content management in the cloud, and they’re joined by OpenText, which announced the containerization of its systems for use on public clouds, such as Microsoft Azure, Google Cloud and AWS.

“Friends don’t let friends buy data centers.” That was OpenText CEO and CTO Mark Barrenechea’s recurring joke during his OpenText Enterprise World 2018 keynote, during which the company unveiled its cloud- and DevOps-friendly OT2 platform.

Barrenechea later clarified to reporters that while some customers are standardizing on AWS and Azure, most OpenText cloud customers are on OpenText’s private cloud. Opening OpenText apps and microservices, such as its Magellan AI tools, to the public clouds will also open up new markets for content management in the cloud, Barrenechea said.

But several speakers from the stage — including celebrity nonfiction writer and Toronto native Malcolm Gladwell — cautioned that while the cloud might bring convenience and freedom from data center upkeep, it also brings challenges.

The two most frequently mentioned were data security and process automation, as well as a related issue: automating bad or unnecessarily complicated processes that should have been fixed before their digital transformations.

Data security getting more complicated

If you have 854,000 people with top-secret clearances, I would venture to say that it’s no longer top-secret.
Malcolm Gladwellauthor

The internet of things and mobile devices comprise a major security vulnerability that, if left unsecure, can multiply risk and create entry points for hackers to penetrate networks. Opening up content management in the cloud — and the necessary multiplication of data transactions that comes with it — can spread that risk outside the firewall.

Persistent connectivity is the challenge for Zoll Medical’s personal defibrillators, said Jennifer Bell, enterprise CMS architect at the company. Zoll Medical’s IoT devices not only connect the patient to the device, but also port the data to caregivers and insurance providers in a regulatory-compliant way, which mandates data security the whole time.

“Security is huge, with HIPAA [Health Insurance Portability and Accountability Act] and everything,” she said.

IT leaders are just beginning to grasp the scale of risks.

At the National Institute of Allergy and Infectious Diseases (NIAID), even “smart microscopes” with which researchers take multi-gigabyte, close-up images have to check in with their manufacturer’s servers every night, said Matt Eisenberg, acting chief of NIAID’s business processes and information branch.

“Every evening, when the scientists are done with those devices, it has to phone home and recalibrate. And this is blowing the infrastructure guys away, because they’re not used to allowing this kind of bidirectional communication from something that really doesn’t look or feel like a computer or a laptop,” Eisenberg said.

Best-selling author Malcolm Gladwell giving conference keynote
Author Malcolm Gladwell delivering keynote at OpenText Enterprise World 2018

Meanwhile, Gladwell warned that data security threats are coming from every direction, inside and outside of organizations, and from new perpetrators.

Also coming under the spotlight was security of content management in the cloud when Chelsea Manning and Edward Snowden were able to steal sensitive military documents and hand them over to WikiLeaks, Gladwell said.

Government data security experts are having a hard time preventing another such breach, he continued, because security threats are rapidly changing. The feds, however, haven’t; they’re stuck with Cold War-era systems and processes that focused on a particular enemy and their operatives.

“It’s no longer that you have a short list of people high up that you have to worry about. Now, you have to worry about everyone,” Gladwell said. “If you have 854,000 people with top-secret clearances, I would venture to say that it’s no longer top-secret.”

Cloud: BPM boon or problem?

Content management in the cloud by way of SaaS apps can also bring process automation, AI and analytics tools to content formerly marooned in on-premises data silos. It can also extend a workforce beyond office walls, giving remote, traveling or field-based workers access to the same content their commuting co-workers get.

That’s if it’s done right.

Kyle Hufford, digital asset management director at Monster Energy, based in Corona, Calif., serves rich media content to an international marketing team that must comply with many national, state and local regulations, as well as standardized internal processes, approval trees and branding rules.

His job, he said, is opening access to Monster Energy’s sometimes-edgy content worldwide, while ensuring end users stay compliant.

The work starts with detailed examination of how a process is done before moving it into the cloud.

“People think there [are] complexities around approvals and how to get things done,” Hufford said. “In reality, they can take a 15-step process and make it a two- or three-step process and save everybody time.”

Panelists at OpenText Enterprise World 2018 conference
Panelists at OpenText Enterprise World 2018 conference, from left to right: Marl Barrenechea, OpenText CEO and CTO; Gopal Padinjaruveetil, vice president and chief information security officer at The Auto Club Group; Jennifer Bell, enterprise content management architect and analyst at Zoll Medical; Kyle Hufford, director of digital asset management at Monster Energy; and Matt Eisenberg, acting chief of the U.S. NIAID business process and information management branch.

As mature companies like SAP, Microsoft, OpenText and Oracle make big pushes into the cloud and bring their big customers along to migrate from on-premises systems, process issues like these are bound to happen, said Craig Wentworth, principal analyst for U.K.-based MWD Advisors.

Wentworth advised enterprise IT leaders to take a critical look at the vendor’s model in the evaluation stage before embarking on a project for content management in the cloud.

“I worry that, sometimes … software firms that have been around for a long time [and add] cloud are coming to it from a very different place than those who are born in the cloud,” Wentworth said. “Whilst they will be successful certainly with their existing customers, they’ve got a different slant to it.”

Corsair LPX Vengence 8gb (2×4) 2133mhz

Hi there,

these are taken out of a perfectly fine PC, just upgraded to 16gb single module so they’re of no use to me any more.

Model num – CMK8GX4M2A2133C13

I’m sticking at £60 so no offers please. Postage is inc.

Cheers

C

Price and currency: 60
Delivery: Delivery cost is included within my country
Payment method: Bank transfer or Paypal
Location: Dundee, Scotland
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I…

Corsair LPX Vengence 8gb (2×4) 2133mhz

8GB DDR3 SODIMM

Looking for a single 8GB stick of ram for my Thinkpad anyone got one they’re looking to shift?

Location: WAKEFIELD

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8GB DDR3 SODIMM

2017 cloud computing headlines show upside, hurdles for CIOs

CIOs are moving to the cloud in force. They’re also running into some thorny problems and want to learn how others are dealing with them. Just take a look at SearchCIO’s 2017 cloud computing headlines: One was about untangling the mess of cloud services organizations are now relying on; another was on pitching the economics of cloud to C-level executives. One focused on the common problems IT organizations face when deploying cloud, and another highlighted the undoing of cloud migration: moving from cloud back to solid ground.

These headlines called attention to red-hot trends such as serverless computing, an unexpected adjustment in market research outfit Gartner’s ranking of cloud providers and why cloud remains atop IT execs’ investment priorities.

They’re the 10 most-viewed cloud stories on the site this year, and they’re listed below. So without further ado — SearchCIO’s top 2017 cloud computing headlines.

10. ‘Cloud computing challenges today: Planning, process and people’

This video, filmed at Cloud Expo in New York in June, gets takes from three cloud experts on what trips people up in the cloud today. Ed Featherston, vice president and principal architect at Cloud Technology Partners, said companies don’t do enough planning. Sumit Sarkar, chief data evangelist at data integration vendor Progress Software, expressed concern that data is getting harder to access as companies plug more technologies into their cloud architectures. And Accenture managing consultant Greg Bledsoe said companies moving to the cloud need to work in wholly different ways: “Companies are still managing their cloud infrastructure as if it were physical infrastructure.”

9. ‘Function as a service, or serverless computing: Cloud’s next big act?’

Serverless computing takes away the laborious tasks of provisioning and managing servers, putting a new emphasis on code. “All you’re doing is writing your software code and then you’re packaging it and you’re letting someone else worry about whether the environment is ready for you,” said Kuldeep Chowhan, a principal engineer at Expedia, which is among a growing number of companies using the cloud service. Unlike other forms of cloud, users don’t have to spin up virtual machines. There are cautions, though. For example, it won’t work in every computing environment.

8. ‘Unclouding: How one company reversed the cloud migration process’

Go ahead: Move to the public cloud. If you don’t like it, come back. According to a study cited in this feature story on “unclouding,” or shifting from cloud infrastructure back to physical servers, 40% of organizations that have used the public cloud have moved some or all of their cloud deployments back in-house because of security, cost or manageability concerns. The story follows Nightingale Informatix Corp., a Canadian cloud medical records provider, which built and was testing a public cloud system. Then, a telecom acquired the company and decided to discontinue the public-cloud-based system. That’s when the unclouding began.

7. ‘Multi-cloud environments are everywhere, but managing them is just beginning’

Companies today have so many cloud services tied to so many departments — many without IT’s blessing — they don’t know what belongs to whom. Identifying and then connecting them so they work as though they were one computing system is the right idea, IT consultant Judith Hurwitz told SearchCIO, but “They really don’t know where to start.” In this feature, AstraZeneca’s CIO, Dave Smoley, and Matt Cadieux, CIO at Formula One racecar team Red Bull Racing, share their stories about the multi-cloud fast lane.

6. ‘Selling the value of cloud computing to the C-suite’

When corporate IT goes cloud, its economics will invariably and drastically change, Mark Tonsetic, formerly of consulting outfit CEB, wrote in this tip. IT leaders need to hash that out with CFOs and other C-level executives. Tonsetic listed five “imperatives for getting this conversation right,” including the long-term savings executives expect from a cloud move and what will be done with those savings; tradeoffs the organization may have to make between short-term migration costs and long-term efficiencies; and how public cloud use will affect how IT serves the business.

5. ‘IT Priorities 2017: Tech leaders remain invested in cloud options’

Each year, TechTarget conducts its IT Priorities survey to determine what is topmost in the minds of senior IT leaders. In 2017, it was cloud computing. In this report, SearchCIO relays results of the survey of 971 IT professionals on the technology endeavors their companies would undertake this year. Sixty-four percent said they would increase their budgets for cloud services. The reason, said Quality Consulting’s vice president of operations, Jim Hope, who SearchCIO interviewed for this story, is economics. “They are looking for cheap,” he said.

4. ‘AWS cloud platform will share cloud computing heights, CEO Jassy says’

Amazon Web Services, Amazon’s cloud business, may be the world’s top cloud platform provider, but it won’t be the only one, chief executive Andy Jassy said. In this news story, written at Gartner’s annual Symposium/ITxpo, Jassy told the gathered audience of IT leaders that companies will continue to invest in multiple cloud providers, choosing one main vendor for most of their data and applications and putting a small amount in other provider’s clouds. What they won’t do is divide their workloads evenly among vendors, he said. CIOs often start out planning to, but it’s hugely difficult, so “very few end up going that route.”

3. ‘OpenStack in the enterprise: Are you up for the challenge?’

OpenStack is a hit at big corporations. AT&T, Disney, Volkswagen, Walmart and PayPal all use the open source cloud system. And it’s no wonder. PayPal’s Jigar Desai, vice president of cloud and platforms, said OpenStack has given the company the public-cloud-like dexterity it needed to move fast and at scale. “OpenStack has been a fantastic journey for us,” Desai told SearchCIO in this feature story. But the technology requires a lot of upfront investment and skills to make it work, so smaller companies may not have the wherewithal. “Is it what you want?” asked Forrester Research analyst Lauren Nelson. “Is it the right choice for you?

2. ‘Amazon cloud outage: A CIO survivor’s guide’

In SearchCIO’s Searchlight news analysis column, industry observers offered advice for keeping the lights on even when cloud infrastructure has failed, as AWS did in February, taking down wide swaths of the internet. First, IT leaders need to keep calm, analysts said, and then evaluate their architecture and incident response. They should determine their tolerance for risk — and then decide whether to build applications that could withstand events such as outages. That’s a hard, costly thing to do. “Every additional nine of availability, so to speak, gets exponentially more expensive,” said Gartner analyst Lydia Leong.

1. ‘AWS, Azure tie for top spot in 2017 Gartner ranking’

Gartner releases rankings for major cloud providers every year, assessing them on the technical capabilities of their offerings, as well as things like management and support. AWS grabbing the top spot has been practically a given, with the real activity among the catchers-up. This year, there were two No. 1s: AWS and Microsoft Azure, declared analyst Elias Khnaser at Symposium/ITxpo. With companies now relying on AWS along with Azure and next on the list, Google, or other providers — making multi-cloud a reality for most CIOs — “We’re moving beyond which provider is best,” he said.

For Sale – AMD FX-6300 & Asus 970 Pro Gaming Aura

I’ve decided to sell my FX-6300 & 970 Pro cpu & motherboard prior to fitting it. They’re both brand new still packaged up.

Only selling as moved house and had a baby, funds are tight and decided to get a second hand I5 from Humanitarian just to put me on for now.

It’s the same kit found here, just minus the RAM.

Artillery AMD FX-6300 CPU 8GB RAM Silver Motherboard & Processor Bundle | maplin

Offers welcome, delivery is included in the price however I can also be available for collection.

PayPal gift (or +fees), bank transfer or cash on collection from Doncaster.

Price and currency: 120
Delivery: Delivery cost is included within my country
Payment method: PayPal or Bank Transfer
Location: Doncaster
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I have no preference

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Wanted – Gaming Mouse (Logitech Preferred)

I wouldn’t mind a G500 (even though they’re a good few years old), or a newer mouse – I’ll consider any mouse to be fair.

Location: North Lincolnshire

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Windows file server migration tool eases data transfer dread

websites. They’re just objects stored on a file system. So, why is it rarely simple to transfer a bunch of them?

A Windows file server migration should be straightforward. Windows admins have the xcopy disk operating system command, robocopy and the Copy-Item PowerShell cmdlet at their disposal, with a source, destination and even a Recurse parameter to find every item in all subfolders. But unforeseen issues always seem to foul up large file migrations.

IT professionals typically overlook two topics before they perform a large Windows file server migration: Microsoft’s New Technology File System (NTFS)/share permissions and open file handles. A typical scenario illustrates these concepts.

Say you’ve got a 500 GB file server with each employee’s home folder stored on the \FILESRVUsers file share. The IT department plans to map the folder as a network drive, via Group Policy Objects, on every user’s desktop. But when it’s time to move those home folders, things go wrong. It could be that the disk that stores the home folders is direct-attached. In that case, the admins must migrate it to a storage area network or transfer the data to a different logical unit number. All of that important data must move.

In this scenario, data isn’t just cold storage — this data changes every day. It also has a specific permission structure setup: Employees have full rights to their folders, managers have access to their employees’ folders and other miscellaneous NTFS permissions are scattered about. The organization depends on 24/7 availability for this data.

Commercial tools are available to aid in a large Windows server file migration, including Quest’s Secure Copy and Swimage. Microsoft offers the free File Server Migration Toolkit (FSMT), which recreates shares. FSMT is a great alternative to fiddling the switches in robocopy.

Use FSMT for file transfers

FSMT is a Windows feature, so the user installs it via PowerShell on the destination server:

Install-WindowsFeature Migration –ComputerName DESTINATIONSRV

Once FSMT installs, stay on the destination server, and use the SmigDeploy utility to create the deployment shares. The SmigDeploy tool makes the share on the destination server and performs the required setup on the source server. The syntax below assumes that the source server runs Windows Server 2012 and has an AMD64 architecture, while the share to migrate the profiles to is at E:Users.

Microsoft offers the free File Server Migration Toolkit, which recreates shares.

smigdeploy.exe /package /architecture amd64 /os WS12 /path E:Users

Use a similar command if the source server runs an earlier version of Windows Server.

Once this script generates the E:Users folder, create a share for it:

New-SmbShare -Path D:Users -Name Users

Next, copy the deployment folder from the destination server to the source server:

Copy-Item -Path \DESTINATIONSRVUsers -Destination \SOURCESRVc$ -Recurse

Register FSMT on the source server to continue. From the source server, change to the C:UsersSMT_ws12_amd64 folder, and issue the command SmigDeploy.exe to make FSMT ready for use.

To perform the Windows file server migration, go to the destination server, and import the PowerShell snap-in that the feature installed:

Add-Pssnapin microsoft.windows.servermanager.migration

Once the snap-in loads, type Receive-SmigServerData. This sets up the destination server to receive data from the source server once it’s initiated. Go to the source server, and send all of the data to the destination:

Send-SmigServerData -ComputerName DESTINATIONSRV -SourcePath D:Users -DestinationPath C:Users -include all -Recurse

Enter the administrator password if prompted, then watch as the files and folders flow over to the destination server. This FSMT process copies the data and keeps permissions in place during the Windows file server migration.

Local area network design gets boost from SDN

Imagine organizing a conference and not being sure who the attendees are or what they’re interested in. It could be a disorganized mess — or it could be organized using policies to identify attendees’ interests.

Using pure software-defined networking in local area network design could function along similar lines.

Full SDN in local area network design could be forever on the horizon, but not all aspects of it. Some enterprises are looking at “SDN-lite” elements that enable centralized automation of policies that govern users. For example, the ability to automate LAN policies can cut down on the massive amount of manual labor required to provide users and devices with the ever-changing access they need to different parts of the network.

In this month’s cover story, we look at the elements of SDN that have begun to filter into local area network design.

Also in this issue, network pros are seeing fast-paced evolution in their fields. What does that mean for their skill sets? At one university, it meant retraining the IT staff. See how Oral Roberts University is transitioning to cloud unified communications, as the IT team is taking on greater data analytics and computing roles.

Finally, in our Subnet Q&A, find out how first responders in the Santa Clara County Fire Department are using new technologies to stay more connected while battling fires and responding to medical emergencies. 

For Sale – AMD FX-6300 Black Edition & Asus 970 Pro Gaming Aura

I’ve decided to sell my FX-6300 & 970 Pro cpu & motherboard prior to fitting it. They’re both brand new still packaged up.

Only selling as moved house and had a baby, funds are tight and decided to get a second hand I5 from Humanitarian just to put me on for now.

It’s the same kit found here, just minus the RAM.

Artillery AMD FX-6300 CPU 8GB RAM Silver Motherboard & Processor Bundle | maplin

Offers welcome, delivery is included in the price however I can also be available for collection.

PayPal gift (or +fees), bank transfer or cash on collection from Doncaster.

Price and currency: 150
Delivery: Delivery cost is included within my country
Payment method: PayPal, Bank Transfer, Cash on Collection
Location: Doncaster
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – AMD FX-6300 Black Edition & Asus 970 Pro Gaming Aura

I’ve decided to sell my FX-6300 & 970 Pro cpu & motherboard prior to fitting it. They’re both brand new still packaged up.

Only selling as moved house and had a baby, funds are tight and decided to get a second hand I5 from Humanitarian just to put me on for now.

It’s the same kit found here, just minus the RAM.

Artillery AMD FX-6300 CPU 8GB RAM Silver Motherboard & Processor Bundle | maplin

Offers welcome, delivery is included in the price however I can also be available for collection.

PayPal gift (or +fees), bank transfer or cash on collection from Doncaster.

Price and currency: 150
Delivery: Delivery cost is included within my country
Payment method: PayPal, Bank Transfer, Cash on Collection
Location: Doncaster
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.