Microsoft at MWC Barcelona: Introducing Microsoft HoloLens 2 – The Official Microsoft Blog

This evening at a press event to kickoff MWC Barcelona, I had the pleasure of joining CEO Satya Nadella and Technical Fellow Alex Kipman onstage to talk in depth about Microsoft’s worldview for the intelligent cloud and intelligent edge.

As part of today’s press event, we also introduced the world to HoloLens 2.

YouTube Video

This is a tremendously exciting time for Microsoft, our partners, our customers, the computing industry and indeed the world. The virtually limitless computing power and capability of the cloud combined with increasingly intelligent and perceptive edge devices embedded throughout the physical world create experiences we could only imagine a few short years ago.

When intelligent cloud and intelligent edge experiences are infused with mixed reality, we have a framework for achieving amazing things and empowering even more people.

Today represents an important milestone for Microsoft. This moment captures the very best efforts and passion of numerous teams spanning Azure, HoloLens, Dynamics 365 and Microsoft Devices — this truly is a moment where the sum is greater than the parts. From cutting-edge hardware design to mixed reality-infused cloud services, today’s announcements represent the collective work of many teams. And none of this would be possible without our passionate community of customers, partners and developers.

On behalf of everyone on the team, it is my privilege to introduce you to HoloLens 2 and all the announcements we made today to kick off MWC Barcelona.

Introducing HoloLens 2

Side view of sleek black HoloLens 2

Since the release of HoloLens in 2016 we have seen mixed reality transform the way work gets done. We have unlocked super-powers for hundreds of thousands of people who go to work every day. From construction sites to factory floors, from operating rooms to classrooms, HoloLens is changing how we work, learn, communicate and get things done.

We are entering a new era of computing, one in which the digital world goes beyond two-dimensional screens and enters the three-dimensional world. This new collaborative computing era will empower us all to achieve more, break boundaries and work together with greater ease and immediacy in 3D.

Today, we are proud to introduce the world to Microsoft HoloLens 2.

Our customers asked us to focus on three key areas to make HoloLens even better. They wanted HoloLens 2 to be even more immersive and more comfortable, and to accelerate the time-to-value.

Immersion is greatly enhanced by advancements across the board, including in the visual display system, making holograms even more vibrant and realistic. We have more than doubled the field of view in HoloLens 2, while maintaining the industry-leading holographic density of 47 pixels per degree of sight. HoloLens 2 contains a new display system that enables us to achieve these significant advances in performance at low power. We have also completely refreshed the way you interact with holograms in HoloLens 2. Taking advantage of our new time-of-flight depth sensor, combined with built-in AI and semantic understanding, HoloLens 2 enables direct manipulation of holograms with the same instinctual interactions you’d use with physical objects in the real world. In addition to the improvements in the display engine and direct manipulation of holograms, HoloLens 2 contains eye-tracking sensors that make interacting with holograms even more natural. You can log in with Windows Hello enterprise-grade authentication through iris recognition, making it easy for multiple people to quickly and securely share the device.

Comfort is enhanced by a more balanced center of gravity, the use of light carbon-fiber material and a new mechanism for donning the device without readjusting. We’ve improved the thermal management with new vapor chamber technology and accounted for the wide physiological variability in the size and shape of human heads by designing HoloLens 2 to comfortably adjust and fit almost anyone. The new dial-in fit system makes it comfortable to wear for hours on end, and you can keep your glasses on because HoloLens 2 adapts to you by sliding right over them. When it’s time to step out of mixed reality, flip the visor up and switch tasks in seconds. Together, these enhancements have more than tripled the measured comfort and ergonomics of the device.

Time-to-value is accelerated by Microsoft mixed reality applications like Dynamics 365 Remote Assist, Dynamics 365 Layout and the new Dynamics 365 Guides applications. In addition to the in-box value, our ecosystem of mixed reality partners provides a broad range of offerings built on HoloLens that deliver value across a range of industries and use cases. This partner ecosystem is being supplemented by a new wave of mixed reality entrepreneurs who are realizing the potential of devices like HoloLens 2 and the Azure services that give them the spatial, speech and vision intelligence needed for mixed reality, plus battle-tested cloud services for storage, security and application insights.

Building on the unique capabilities of the original HoloLens, HoloLens 2 is the ultimate intelligent edge device. And when coupled with existing and new Azure services, HoloLens 2 becomes even more capable, right out of the box.

HoloLens 2 will be available this year at a price of $3,500. Bundles including Dynamics 365 Remote Assist start at $125/month. HoloLens 2 will be initially available in the United States, Japan, China, Germany, Canada, United Kingdom, Ireland, France, Australia and New Zealand. Customers can preorder HoloLens 2 starting today at https://www.microsoft.com/en-us/hololens/buy.

In addition to HoloLens 2, we were also excited to make the following announcements at MWC Barcelona.

 Azure Kinect Developer Kit (DK)

Front and side view of compact silver Azure Kinect DK device

The Azure Kinect DK is a developer kit that combines our industry-leading AI sensors in a single device. At its core is the time-of-flight depth sensor we developed for HoloLens 2, high-def RGB camera and a 7-microphone circular array that will enable development of advanced computer vision and speech solutions with Azure. It enables solutions that don’t just sense but understand the world — people, places, things around it. A good example of such a solution in the healthcare space is Ocuvera, which is using this technology to prevent patients from falling in hospitals. Every year in the U.S. alone, over 1 million hospital patients fall each year, and 11,000 of those falls are fatal. With Azure Kinect, the environmental precursors to a fall can be determined and a nurse notified to get to patients before they fall. Initially available in the U.S. and China, the Azure Kinect DK is available for preorder today at $399. Visit Azure.com/Kinect for more info.

Dynamics 365 Guides

When we announced Dynamics 365 Remote Assist and Dynamics 365 Layout on October 1, we talked about them as the “first” of our mixed reality applications for HoloLens.

Today, we are proud to announce our latest offering: Microsoft Dynamics 365 Guides.

Dynamics 365 Guides is a new mixed reality app that empowers employees to learn by doing. Guides enhances learning with step-by-step instructions that guide employees to the tools and parts they need and how to use them in real work situations. In addition to the experience of using Guides on HoloLens, a Guides PC app makes it easy to create interactive content, attach photos and videos, import 3D models and customize training to turn institutional knowledge into a repeatable learning tool.

This application will help minimize downtime and increase efficiency for mission-critical equipment and processes and becomes the third Dynamics 365 application that will work on both the previous generation of HoloLens and the new HoloLens 2.

Dynamics 365 Guides is available in preview starting today.

Man wearing HoloLens 2 consults a hologram of a guide as he works on machinery

Azure Mixed Reality Services

Today we also announced two new Azure mixed reality services. These services are designed to help every developer and every business build cross-platform, contextual and enterprise-grade mixed reality applications.

 Azure Spatial Anchors enables businesses and developers to create mixed reality apps that map, designate and recall precise points of interest that are accessible across HoloLens, iOS and Android devices. These precise points of interest enable a range of scenarios, from shared mixed reality experiences to wayfinding across connected places. We’re already seeing this service help our customers work and learn with greater speed and ease in manufacturing, architecture, medical education and more.

Azure Remote Rendering helps people experience 3D without compromise to fuel better, faster decisions. Today, to interact with high-quality 3D models on mobile devices and mixed reality headsets, you often need to “decimate,” or simplify, 3D models to run on target hardware. But in scenarios like design reviews and medical planning, every detail matters, and simplifying assets can result in a loss of important detail that is needed for key decisions. This service will render high-quality 3D content in the cloud and stream it to edge devices, all in real time, with every detail intact.

Azure Spatial Anchors is in public preview as of today. Azure Remote Rendering is now in private preview in advance of its public preview.

Microsoft HoloLens Customization Program

HoloLens is being used in a variety of challenging environments, from construction sites and operating rooms to the International Space Station. HoloLens has passed the basic impact tests from several protective eyewear standards used in North America and Europe. It has been tested and found to conform to the basic impact protection requirements of ANSI Z87.1, CSA Z94.3 and EN 166. With HoloLens 2 we’re introducing the Microsoft HoloLens Customization Program to enable customers and partners to customize HoloLens 2 to fit their environmental needs.

The first to take advantage of the HoloLens Customization Program is our long-standing HoloLens partner Trimble, which last year announced Trimble Connect for HoloLens along with a new hard hat solution that improves the utility of mixed reality for practical field applications. Today it announced the Trimble XR10 with Microsoft HoloLens 2, a new wearable hard hat device that enables workers in safety-controlled environments to access holographic information on the worksite.

Hard hat incorporates HoloLens 2

Open principles

Finally, as we closed things out, Alex Kipman articulated a set of principles around our open approach with the mixed reality ecosystem.

We believe that for an ecosystem to truly thrive there should be no barriers to innovation or customer choice.

To that end, Alex described how HoloLens embraces the principles of open stores, open browsers and open developer platforms.

To illustrate our dedication to these principles, we announced that our friends at Mozilla are bringing a prototype of the Firefox Reality browser to HoloLens 2, demonstrating our commitment to openness and the immersive web. Alex was also joined by Tim Sweeney, founder and CEO of Epic Games, who announced that Unreal Engine 4 support is coming to HoloLens.

In the coming months we will have more announcements and details to share. We look forward to continuing this journey with you all.

Julia

Go to Original Article
Author: Microsoft News Center

Intel Unite Cloud brings flexibility to meeting collaboration

Intel brought cloud capabilities to its collaboration platform, Intel Unite. Designed to give users more flexibility, Intel Unite Cloud Service enables businesses to access the Unite platform without an on-premises deployment.

Intel Unite was originally launched in 2015 to facilitate collaboration across any meeting space, enabling both remote and on-site employees to join and participate in meetings through the software. Intel Unite Cloud Service makes Intel Unite more accessible by providing organizations with choices for how to implement the collaboration software.

The cloud-based software comes with the same features as Intel Unite, such as secure wireless content sharing with rooms, remote users and guests. However, the cloud iteration removes the need for an on-premises PIN server; the vendor claims this will minimize infrastructure costs and IT overhead.

Built on the Intel vPro platform, Intel Unite Cloud Service comes with security, stability and manageability features and gives users access to a broad set of data, from meeting room hardware to connectivity to room usage.

According to Harvard Business Review, 71% of senior managers said meetings are unproductive and inefficient. Intel Unite is intended to reduce the time and resources needed to organize and run meetings and increase meeting productivity.

In an Intel-commissioned report, Forrester found that Intel Unite reduced meeting downtime by up to 15% in comparison to legacy tools and methods, like using cables to connect mobile devices to presentation devices or relying on IT to set up the meeting space.

The report also estimated benefits of up to $743,000 over three years for a composite organization — found from time saved, increased in-meeting productivity and elimination of cabling costs — at a cost of up to $130,000.

Common challenges to successful collaboration tool implementation are ease of adoption and ease of platform use. Intel Unite is compatible with many major meeting room programs — like Skype, Cisco WebEx and Zoom — and, because the cloud service does not depend on a physical product, is easy to deploy.

Go to Original Article
Author:

For Sale – Ryzen 7 1700 gaming PC / iMac 27″ 2010

hi

i have this pc for sale. very nice rig and suitable for 1440p gaming.

Processor: ryzen 7 1700 8 core processor
Memory: 16 gb of adata premier 2666 mhz ddr4 ram
Motherboard: MSI B450 gaming plus
Hard Drive: 2 x 500 GB
Solid state drive: 240 GB SSD
Power supply: Riotoro enigma g2 650 watt gold fully modular
Dedicated graphics card: Gigabyte GTX 1070 8GB
DVD-RW: No
Case: Aerocool midi tower RGB front lighting
Operating system: Windows 10 pro

2)

i have a repaired imac 27″ for sale, mid 2010. the screen was broken so have replaced it.

Spec is core i7 2nd gen, 8 gb of ram, 2 TB hard drive, osx sierra. good overall condition. no mouse or keyboard, they broke ages back.

£375 inc. prefer collection as not really a suitable box for it.

Price and currency: 750
Delivery: Delivery cost is included within my country
Payment method: bank t paypal gift
Location: heybridge, cm9
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

Go to Original Article
Author:

Microsoft at MWC Barcelona: Introducing Microsoft HoloLens 2 – The Official Microsoft Blog

This evening at a press event to kickoff MWC Barcelona, I had the pleasure of joining CEO Satya Nadella and Technical Fellow Alex Kipman onstage to talk in depth about Microsoft’s worldview for the intelligent cloud and intelligent edge.

As part of today’s press event, we also introduced the world to HoloLens 2.

YouTube Video

This is a tremendously exciting time for Microsoft, our partners, our customers, the computing industry and indeed the world. The virtually limitless computing power and capability of the cloud combined with increasingly intelligent and perceptive edge devices embedded throughout the physical world create experiences we could only imagine a few short years ago.

When intelligent cloud and intelligent edge experiences are infused with mixed reality, we have a framework for achieving amazing things and empowering even more people.

Today represents an important milestone for Microsoft. This moment captures the very best efforts and passion of numerous teams spanning Azure, HoloLens, Dynamics 365 and Microsoft Devices — this truly is a moment where the sum is greater than the parts. From cutting-edge hardware design to mixed reality-infused cloud services, today’s announcements represent the collective work of many teams. And none of this would be possible without our passionate community of customers, partners and developers.

On behalf of everyone on the team, it is my privilege to introduce you to HoloLens 2 and all the announcements we made today to kick off MWC Barcelona.

Introducing HoloLens 2

Side view of sleek black HoloLens 2

Since the release of HoloLens in 2016 we have seen mixed reality transform the way work gets done. We have unlocked super-powers for hundreds of thousands of people who go to work every day. From construction sites to factory floors, from operating rooms to classrooms, HoloLens is changing how we work, learn, communicate and get things done.

We are entering a new era of computing, one in which the digital world goes beyond two-dimensional screens and enters the three-dimensional world. This new collaborative computing era will empower us all to achieve more, break boundaries and work together with greater ease and immediacy in 3D.

Today, we are proud to introduce the world to Microsoft HoloLens 2.

Our customers asked us to focus on three key areas to make HoloLens even better. They wanted HoloLens 2 to be even more immersive and more comfortable, and to accelerate the time-to-value.

Immersion is greatly enhanced by advancements across the board, including in the visual display system, making holograms even more vibrant and realistic. We have more than doubled the field of view in HoloLens 2, while maintaining the industry-leading holographic density of 47 pixels per degree of sight. HoloLens 2 contains a new display system that enables us to achieve these significant advances in performance at low power. We have also completely refreshed the way you interact with holograms in HoloLens 2. Taking advantage of our new time-of-flight depth sensor, combined with built-in AI and semantic understanding, HoloLens 2 enables direct manipulation of holograms with the same instinctual interactions you’d use with physical objects in the real world. In addition to the improvements in the display engine and direct manipulation of holograms, HoloLens 2 contains eye-tracking sensors that make interacting with holograms even more natural. You can log in with Windows Hello enterprise-grade authentication through iris recognition, making it easy for multiple people to quickly and securely share the device.

Comfort is enhanced by a more balanced center of gravity, the use of light carbon-fiber material and a new mechanism for donning the device without readjusting. We’ve improved the thermal management with new vapor chamber technology and accounted for the wide physiological variability in the size and shape of human heads by designing HoloLens 2 to comfortably adjust and fit almost anyone. The new dial-in fit system makes it comfortable to wear for hours on end, and you can keep your glasses on because HoloLens 2 adapts to you by sliding right over them. When it’s time to step out of mixed reality, flip the visor up and switch tasks in seconds. Together, these enhancements have more than tripled the measured comfort and ergonomics of the device.

Time-to-value is accelerated by Microsoft mixed reality applications like Dynamics 365 Remote Assist, Dynamics 365 Layout and the new Dynamics 365 Guides applications. In addition to the in-box value, our ecosystem of mixed reality partners provides a broad range of offerings built on HoloLens that deliver value across a range of industries and use cases. This partner ecosystem is being supplemented by a new wave of mixed reality entrepreneurs who are realizing the potential of devices like HoloLens 2 and the Azure services that give them the spatial, speech and vision intelligence needed for mixed reality, plus battle-tested cloud services for storage, security and application insights.

Building on the unique capabilities of the original HoloLens, HoloLens 2 is the ultimate intelligent edge device. And when coupled with existing and new Azure services, HoloLens 2 becomes even more capable, right out of the box.

HoloLens 2 will be available this year at a price of $3,500. Bundles including Dynamics 365 Remote Assist start at $125/month. HoloLens 2 will be initially available in the United States, Japan, China, Germany, Canada, United Kingdom, Ireland, France, Australia and New Zealand. Customers can preorder HoloLens 2 starting today at https://www.microsoft.com/en-us/hololens/buy.

In addition to HoloLens 2, we were also excited to make the following announcements at MWC Barcelona.

 Azure Kinect Developer Kit (DK)

Front and side view of compact silver Azure Kinect DK device

The Azure Kinect DK is a developer kit that combines our industry-leading AI sensors in a single device. At its core is the time-of-flight depth sensor we developed for HoloLens 2, high-def RGB camera and a 7-microphone circular array that will enable development of advanced computer vision and speech solutions with Azure. It enables solutions that don’t just sense but understand the world — people, places, things around it. A good example of such a solution in the healthcare space is Ocuvera, which is using this technology to prevent patients from falling in hospitals. Every year in the U.S. alone, over 1 million hospital patients fall each year, and 11,000 of those falls are fatal. With Azure Kinect, the environmental precursors to a fall can be determined and a nurse notified to get to patients before they fall. Initially available in the U.S. and China, the Azure Kinect DK is available for preorder today at $399. Visit Azure.com/Kinect for more info.

Dynamics 365 Guides

When we announced Dynamics 365 Remote Assist and Dynamics 365 Layout on October 1, we talked about them as the “first” of our mixed reality applications for HoloLens.

Today, we are proud to announce our latest offering: Microsoft Dynamics 365 Guides.

Dynamics 365 Guides is a new mixed reality app that empowers employees to learn by doing. Guides enhances learning with step-by-step instructions that guide employees to the tools and parts they need and how to use them in real work situations. In addition to the experience of using Guides on HoloLens, a Guides PC app makes it easy to create interactive content, attach photos and videos, import 3D models and customize training to turn institutional knowledge into a repeatable learning tool.

This application will help minimize downtime and increase efficiency for mission-critical equipment and processes and becomes the third Dynamics 365 application that will work on both the previous generation of HoloLens and the new HoloLens 2.

Dynamics 365 Guides is available in preview starting today.

Man wearing HoloLens 2 consults a hologram of a guide as he works on machinery

Azure Mixed Reality Services

Today we also announced two new Azure mixed reality services. These services are designed to help every developer and every business build cross-platform, contextual and enterprise-grade mixed reality applications.

 Azure Spatial Anchors enables businesses and developers to create mixed reality apps that map, designate and recall precise points of interest that are accessible across HoloLens, iOS and Android devices. These precise points of interest enable a range of scenarios, from shared mixed reality experiences to wayfinding across connected places. We’re already seeing this service help our customers work and learn with greater speed and ease in manufacturing, architecture, medical education and more.

Azure Remote Rendering helps people experience 3D without compromise to fuel better, faster decisions. Today, to interact with high-quality 3D models on mobile devices and mixed reality headsets, you often need to “decimate,” or simplify, 3D models to run on target hardware. But in scenarios like design reviews and medical planning, every detail matters, and simplifying assets can result in a loss of important detail that is needed for key decisions. This service will render high-quality 3D content in the cloud and stream it to edge devices, all in real time, with every detail intact.

Azure Spatial Anchors is in public preview as of today. Azure Remote Rendering is now in private preview in advance of its public preview.

Microsoft HoloLens Customization Program

HoloLens is being used in a variety of challenging environments, from construction sites and operating rooms to the International Space Station. HoloLens has passed the basic impact tests from several protective eyewear standards used in North America and Europe. It has been tested and found to conform to the basic impact protection requirements of ANSI Z87.1, CSA Z94.3 and EN 166. With HoloLens 2 we’re introducing the Microsoft HoloLens Customization Program to enable customers and partners to customize HoloLens 2 to fit their environmental needs.

The first to take advantage of the HoloLens Customization Program is our long-standing HoloLens partner Trimble, which last year announced Trimble Connect for HoloLens along with a new hard hat solution that improves the utility of mixed reality for practical field applications. Today it announced the Trimble XR10 with Microsoft HoloLens 2, a new wearable hard hat device that enables workers in safety-controlled environments to access holographic information on the worksite.

Hard hat incorporates HoloLens 2

Open principles

Finally, as we closed things out, Alex Kipman articulated a set of principles around our open approach with the mixed reality ecosystem.

We believe that for an ecosystem to truly thrive there should be no barriers to innovation or customer choice.

To that end, Alex described how HoloLens embraces the principles of open stores, open browsers and open developer platforms.

To illustrate our dedication to these principles, we announced that our friends at Mozilla are bringing a prototype of the Firefox Reality browser to HoloLens 2, demonstrating our commitment to openness and the immersive web. Alex was also joined by Tim Sweeney, founder and CEO of Epic Games, who announced that Unreal Engine 4 support is coming to HoloLens.

In the coming months we will have more announcements and details to share. We look forward to continuing this journey with you all.

Julia

Go to Original Article
Author: Microsoft News Center

Zendesk Duet ties sales, service platforms together

With Zendesk Duet, the platform that evolved into a midmarket customer service mainstay is looking to slide into larger enterprises. The platform combines the company’s Sell and Support customer service and sales automation offerings into one package, with new data and process integrations to boost the exchange of knowledge between teams.

At its London showcase on June 12, Zendesk unveiled Zendesk Duet, along with new channel software development kits (SDK) for its Answer Bot, which arose from last month’s acquisition of Smooch, an omnichannel messaging platform startup.

The customer service and CRM software vendor also showed new agent-assist and chatbot automation tools resulting from a partnership with Ada, an AI-powered enterprise content search and retrieval tool that integrates with many popular CRM platforms.

Zendesk resonates among SMBs and growing new-economy startup enterprises that move nimbly, said Gartner analyst Brian Manusama.

Adding Zendesk Sell and other feature additions to its core customer service offering rounds it into a more complete CRM, but it didn’t result in the enterprise growth the company had hoped for. The Duet, Answer Bot and Ada additions will likely help on that front, he added.

“It makes it much more interesting for enterprise companies to engage with them,” Manusama said.

Zendesk Answer Bot goes international

Acquiring Smooch helped Zendesk quickly set up Answer Bot integrations for many messaging apps popular in different regions around the world, said Shawna Wolverton, product senior vice president at Zendesk, based in San Francisco. They include WhatsApp, Facebook Messenger, LINE, WeChat, Telegram, Twitter Direct Messages, Viber, KakaoTalk and customers’ own apps running on iOS and Android

Zendesk customers’ service experience is moving more toward smartphone chat conversations, Wolverton said. That’s where their chatbots and human agents engage their customers — especially outside U.S. borders — on everything from basic order status updates to more complicated problems that spawn service tickets.

“We’ve been great friends and partners with Smooch for a number of years,” Wolverton said. “They were the messaging platform that allowed us to connect Zendesk to a whole number of [chat] apps, but the one we had been focusing on is WhatsApp. Acquiring them is doubling down.”

Screenshot of Zendesk Answer Bot web interface
Zendesk’s Answer Bot, shown here by customer Freshly, now can be deployed across diverse mobile chat platforms popular in different countries, such as Facebook Messenger, LINE, WeChat, Telegram, Twitter Direct Messages, Viber, KakaoTalk, SMS text, RCS, as well as native web iOS and Android apps.

Ada’s agent assist

It makes it much more interesting for enterprise companies to engage with [Zendesk].
Brian ManusamaAnalyst, Gartner

Zendesk’s Answer Bot now hooks into Ada, a machine learning platform that learns how to locate a company’s knowledge base content to answer customer questions, and can be trained by nontechnical employees. The idea, said Ada co-founder and CEO Mike Murchison, is to prompt both chatbots and live agents with likely answers with faster automation, as well as identifying the moment when bot-to-human handoffs must occur.

Ada integrates with other popular CRM platforms, such as Salesforce, and competes with third-party services from LogMeIn, IBM Watson and Google Dialogflow. Murchison said the company has recently found traction in the educational market and is gaining momentum in others, because the system doesn’t require a data scientist to set up.

The Zendesk partnership arose for a number of reasons, including Ada’s multilingual support, which plays into the expansion into the international market that Smooch integrations open up, as well as quick deployment of bots. More than that, however, was the demand.

“They’re one of the leading customer service platforms, and it’s important for us to be there because our customers are there,” Murchison said. “Many have their agents inside Zendesk. You can’t provide an incredible AI experience without appreciating — and paying deep attention to — the agent experience.”

Zendesk Duet is available immediately. Answer Bot for web and Slack are available now, and mobile SDKs for more chat channels are in early access and will be generally available soon, the company said in a press release.

Go to Original Article
Author:

For Sale – CUSTOM BUILT BY PC SPECIALISTS 2013. VIDEO EDITING / GAMING DESK TOP PC OUTFIT.

For Sale

CUSTOM BUILT BY PC SPECIALISTS 2013.

VIDEO EDITING / GAMING DESK TOP PC OUTFIT.

This set up has served me well over the last 6 years. It has never been used for gaming, only general computing plus photo & video editing.

The only failure it suffered in that time being the CMOS watch battery that controls the date.

The PC, keyboard & mouse cost £1150.00 from PC Specialists, & the monitor £178.00 from Amazon UK, bills available.

I’m almost 80 years of age & my eyes are not what they were so I’ve decided to sell on my existing set up & go for a new PC with Windows 10 & a 31inch monitor. Everything is in good working order & from a child pet & smoke free home.

I want £500 for the complete outfit, collected from me, or if by carrier, plus carrier & special packing costs (to be determined.)

If wanted I can leave my photo editing software & lots of other useful software on the PC, or I can clear everything off apart from the operating system, for which I have the discs. Just let me know. Inspection is no problem, I will leave it in operation until I receive my new set up, which I will order once a sale is agreed. The delivery time of my new set up will be 2 weeks from ordering, then this PC can be collected or carriers arranged. All bills manuals etc available for inspection. Only components mentioned here included in the sale.

PC Specification

Case BitFenix Prodigy Mini-ITX Case (Black)

Processor (CPU) Intel® Core™i5 Quad Core Processor i5-4570 (3.2GHz) 6MB Cache

Motherboard ASUS® MAXIMUS VI IMPACT: Mini-ITX, LG1150, USB 3.0, SATA 6GBs, WIFI

Memory (RAM) 16GB KINGSTON DUAL-DDR3 1600MHz (2 x 8GB)

Graphics Card 2GB NVIDIA GEFORCE GTX 760 – 2 DVI, HDMI, DP – 3D Vision Ready

1st Storage Drive 1TB WD CAVIAR BLACK WD1002FAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)

2nd Storage Drive 1TB 3.5″ SATA-III 6GB/s HDD 7200RPM 32MB CACHE

DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM

Power Supply CORSAIR 650W ENTHUSIAST SERIES™ MODULAR TXM-650 V2-80 PLUS®

Power Cable 1 x 2 Metre UK Power Cable.

Processor Cooling INTEL STANDARD CPU COOLER

Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO

Wireless/Wired Networking 10/100/1000 GIGABIT LAN PORT

USB/Thunderbolt Options 2 x USB 3.0 & 4 x USB 2.0 PORTS ON BACK PANEL + MIN. 2 FRONT PORTS

Operating System Genuine Windows 7 Professional 64 Bit w/SP1 – inc DVD & Licence

Windows Recovery Media Windows 7 Professional (64-bit) DVD with paper sleeve

Office Software Apache Open Office Org.

Anti-Virus. Microsoft Security Essentials. Malware Bytes.

Keyboard & Mouse LOGITECH® K120 USB KEYBOARD

Mouse LOGITECH® OPTICAL USB MOUSE.

Spare expansion cages/

MONITOR.

BenQ RL2450HT 24 inch Widescreen LED Monitor (1920×1080), 2ms, VGA, DVI-D, HDMI, Headphone Jack, Black eQualizer, Smart Scaling. Height, rotate & tilt adjustable stand.

BenQ RL2450HT Full Specifications

Connectors. DVI-D PORT 1. HDMI PORTS 2. Headphone output 1. VGA (D Sub) 1. Maximum Resolution 1920 x 1080. 16-9 Aspect Ratio. Supported Graphics Resolution. 1920 x 1080. Refresh Rate. 76Hz. Screen Size 24inch. HD TYPE. Full HD. Screen Surface. Matte. Brightness 250 CD/M sq. Display Number Colours 16.78 million. Dynamic Contrast Ratio 12000000:1. Contrast Ratio 1000:1. Display Technology LCD. Backlight W-LED. Panel Type. TN+FILM. Response Time (GtG) 2Ms. Response Time 2Ms. Pixel Size 0.01 inch. Viewing Angle Horizontal 170 degrees. Vertical 160 degrees. Panel Design. Flat. Colour. Black. Height Adjustment. 4.33 inches. Width. 22.8 inches. Weight. 18.41 lbs. Energy Star. TCO Labelling TCO Displays 5.1. Operational Power Consumption. 27w.
Many more pictures, just PM me.

Price and currency: £499.00
Delivery: Delivery cost is not included
Payment method: Cash on Collection or Paypal
Location: Southport Merseyside UK
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

Go to Original Article
Author: