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Hello Windows Insiders, today we’re releasing Windows 10 Insider Preview Build 18980 (20H1) to Windows Insiders in the Fast ring.IMPORTANT: As is normal with pre-release builds, these builds may contain bugs that might be painful for some. If you take this flight, you won’t be able to switch Slow or Release Preview rings without doing a clean-install on your PC.
If you want a complete look at what build is in which Insider ring, head over to Flight Hub. You can also check out the rest of our documentation here including a complete list of new features and updates that have gone out as part of Insider flights for the current development cycle.
Not seeing any of the features in this build? Check your Windows Insider Settings to make sure you’re on the Fast ring. Submit feedback here to let us know if things weren’t working the way you expected.
An update on Cortana
In response to feedback, we are executing a plan to make it easier for all Windows customers to use Cortana. As a first step, starting with today’s build, all Insiders worldwide will see the Cortana icon and the new app. In a future Cortana app update, customers will have the option to use Cortana if they speak a supported language, regardless of their OS display language. The new Cortana app currently supports English (United States)—because Cortana is service backed, we can and will continue to add new languages over the coming months outside the bounds of OS build updates. We expect to support the same set of regions and languages we currently support in retail by 20H1 launch. We will share more details of our language rollout plans as they progress and appreciate your patience during this transition period.
Windows Subsystem for Linux (WSL) improvements
In this build, we’ve added WSL2 support for ARM64 devices! We’ve also added the ability to set your distribution’s default user using the /etc/wsl.conf file. This release also contains multiple bug fixes, including a long-standing issue for legacy Windows symlinks (for example those in the user profile directory.)
For the full details of changes in this latest Insider Preview build, please see the WSL release notes.
Update on the Optional Features settings section improvements
These changes are now available to all Insiders in Fast! Thanks to those who’ve already tried it out and shared feedback. If the experience is just rolling out to you now, we can’t wait to hear what you think! To quickly recap, amongst other things, we’ve added multi-select, search, and generally done work to make this section easier to use:
There was an upgrade block on the previous flight in order to ensure that Insiders with certain versions of Outlook weren’t impacted by an issue in the build, which resulted in some insiders not finding the build when they checked for updates last week. This has been removed with this flight.
We fixed a deadlock in netprofmsvc.dll that was occurring in recent builds. Symptoms for those impacted potentially included upgrade to the build freezing at 98%, or (if you were able to upgrade,) various aspects of the system unexpectedly freezing and becoming unresponsive.
We’ve done some work to help address an issue where Outlook wouldn’t launch if you clicked an incoming email notification.
We fixed an issue impacting touch keyboard reliability in recent builds.
We fixed an issue impacting WIN+(Period) reliability.
We’ve made the decision to return to the retail build version of the Korean IME while we work on addressing feedback Insiders shared with us about the updated IME experience.
We fixed an issue impacting screen snipping reliability in the last few flights.
We fixed an issue that could result in the login screen acrylic on the previous flight sometimes unexpectedly showing squares around UI elements.
We fixed an issue that could result in certain app thumbnails going unexpectedly blank when you right-clicked them in Task View.
We fixed an issue where removable devices were erroneously labeled as HDD in Task Manager’s performance tab. They will now be labeled Removable.
As some Insiders have noticed, to give you the option to save disk space if needed, we’ve converted MS Paint and WordPad into Optional Features. You can choose to uninstall them or reinstall them via Optional Features in Settings.
We’ve made some adjustments to help improve performance of the Apps & Features page in Settings when searching.
We fixed an issue that could result in Settings crashing when updating your account picture.
Ease of Access settings are no longer participating in settings synchronization (roaming). Accordingly, we have now removed the Ease of Access toggle in Settings > Accounts > Sync your settings.
Magnifier reading now works better in applications like Google Chrome and Firefox.
Magnifier reading no longer clicks the application when using the “Read from here” button or the Ctrl + Alt + Left Mouse Click keyboard shortcut.
We fixed an issue where the text cursor indicator would not display when switching between left-to-right and right-to-left languages.
We fixed an issue where the text cursor indicator would sometimes appear on read-only areas of the screen.
We fixed an issue where the text cursor indicator would appear over the Start menu instead of staying in the Search edit box after typing text in the Search edit box.
Improved the ability of reading the title of the window with Narrator while reading messages in Outlook.
Improved auto-reading in Outlook with Narrator to make it more reliable.
Made changes to more reliably read the message headers using Narrator while reading when using the Shift + Tab command while in Scan Mode.
Improved the verbosity of Narrator when reading lists at verbosity level one.
We fixed an issue where an edit field on some webpages was not getting properly updated on a configured braille display when editing the contents with Narrator.
We fixed an issue where certain Local Experience Packs (LXPs) may revert to English.
We fixed an issue resulting in certain Wi-Fi adapters not being able to load (code 10 error) after upgrading from a previous release of Windows and needing to be disabled and re-enabled for it to work.
The Reset this PC cloud download option is not currently calculating the correct amount of space you need to free up if you do not have enough disk space to proceed. To work around this until the fix is available, free up an extra 5GB beyond what is prompted.
The Reset this PC cloud download option is not currently working when specific optional features are installed. The process will begin, but an error will occur and roll back the changes. To work around this issue, remove the optional features before trying the cloud download option. We’ll let you know once this issue has been resolved. The optional features are: EMS and SAC Toolset for Windows 10, IrDA infrared, Print Management Console, RAS Connection Manager Administration Kit (CMAK), RIP Listener, all RSAT tools, Simple Network Management Protocol (SNMP), Windows Fax and Scan, Windows Storage Management, Wireless Display, and WI SNMP Provider.
There has been an issue with older versions of anti-cheat software used with games where after updating to the latest 19H1 Insider Preview builds may cause PCs to experience crashes. We are working with partners on getting their software updated with a fix, and most games have released patches to prevent PCs from experiencing this issue. To minimize the chance of running into this issue, please make sure you are running the latest version of your games before attempting to update the operating system. We are also working with anti-cheat and game developers to resolve similar issues that may arise with the 20H1 Insider Preview builds and will work to minimize the likelihood of these issues in the future.
Some Realtek SD card readers are not functioning properly. We are investigating the issue.
We are looking into an issue where, after updating to this build, adding a new Language Pack reports successful installation but is not installed.
Certain 2D apps (like Feedback Hub, Microsoft Store, 3D Viewer) are incorrectly being treated as having protected content within Windows Mixed Reality. During video capture, these 2D apps block their content from being recorded.
When capturing a repro video while filing a bug via Feedback Hub in Windows Mixed Reality, you won’t be able to select Stop video, due to the protected content issue noted above. If you want to submit a repro video, you will need to wait 5 minutes for the recording to time out. If you’d like to file the bug without a repro video, you can close the Feedback Hub window to end the recording and resume filing your bug when you reopen the app in Feedback > Drafts.
See if you topped our lists on the new August 2019 Windows Insider Leaderboard, and try to make next month’s by giving us feedback for new builds, getting upvotes on your feedback, and completing quests through the Feedback Hub.
Learn more about how you can be on the Leaderboard.
What’s your sign? Check your horoscope with Bing and see what your future holds. Bing makes horoscopes simple and easy to find. Simply choose your sign, and get your daily, weekly, or monthly horoscope!
If you want to be among the first to learn about these Bing features, join our Bing Insider Program.
No downtime for Hustle-As-A-Service,Dona
Enterprise Java has completed its move from Oracle to the Eclipse Foundation in the form of Jakarta EE 8, the new version of the Java Enterprise Edition specification now under the auspices of Eclipse.
“From an industry perspective, this is big news, because it means that we’ve successfully migrated the intellectual property and all the code and all the specs out of Oracle and into a new community-led process,” said Mike Milinkovich, executive director at the Eclipse Foundation.
The transfer to Eclipse represents a move to stability with an eye toward the future, as Java evolves to meet the needs of modern, cloud-native computing environments. In that regard, Eclipse launched a cloud-native Java e-book entitled A Vision for Open Source, Cloud Native Java. The e-book describes what cloud-native Java is, why it matters and where Jakarta EE is headed in the future.
“This is a great first proof point of the Jakarta EE project, and perfectly timed,” said Cameron Purdy, CEO and founder of xqiz.it, a Lexington, Mass., startup focused on a new programming language designed for the cloud. “The real proof lies ahead, with Jakarta EE 9. At that point, we’ll have a much better understanding of the standard’s release cadence and how it will be adapting to the modern cloud architectures that are becoming pervasive.”
In addition to releasing the Jakarta EE 8 specs, the Eclipse Foundation certified Eclipse GlassFish 5.1 as an open source-compatible implementation of the Jakarta EE 8 Platform. GlassFish 5.1 was tested against the Jakarta EE 8 Technology Compatibility Kits for the Full Platform and Web Profiles.
The shift over to Eclipse is also significant because enterprises want to migrate their existing Java systems to the cloud — particularly in hybrid cloud scenarios — and the foundation, led by members like Red Hat and IBM, will help enable that, Milinkovich said.
And just as important, there are millions of developers with Java skills who would like to take those skills to new application scenarios based on microservices, Docker container and Kubernetes, he added.
“We see this is a real opportunity to refresh the demand for and interest in the Java platform for the next 20 years of application development,” he said.
Cameron PurdyCEO, xqiz.it
While the foundation does not yet have an official roadmap for Jakarta EE, short-term targets for the technology include upgrading the support for Java SE to at least Java SE 11, which is a Long Term Support release. Currently, Jakarta EE 8 supports Java SE8.
“There is a long list of requested features, but one of the biggest topics the community will decide in the next few weeks or months is what to do about the namespace,” Milinkovich said.
While negotiating the move of Java EE to Eclipse, Oracle would not allow the Eclipse Foundation to modify the javax package namespace or to use the Java trademarks currently used in Java EE specifications. And Java, including the existing specification names, cannot be used by Jakarta EE specifications.
The foundation has two options for moving from the javax namespace to Jakarta: a “big bang” move where they make wholesale changes all at once, or to tackle the move incrementally, Milinkovich said.
Meanwhile, a key accomplishment here is the ability to bring together large companies that compete with each other commercially in support of a new specification.
Core members of the Eclipse Jakarta EE Working Group include IBM, Payara, Red Hat, Fujitsu and Tomitribe.
“The big takeaway for me is the Eclipse Foundation’s stewardship, both in wrangling the various commercial participants as well as shepherding the traditional Java EE community toward a more modern, cloud-native future,” said Stephen O’Grady, an analyst at RedMonk in Portland, Maine.
Indeed, the sheer level of effort required to even slightly redirect the course of a ship the size of the Java community is difficult to comprehend, so credit to Eclipse for being able to pull this off, O’Grady added.
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Microsoft Azure users will get a hosted version of the HashiCorp Consul service mesh as multi-platform interoperability becomes a key feature for IT shops and cloud providers alike.
Service mesh is an architecture for microservices networking that uses a sidecar proxy to orchestrate and secure network connections among complex ephemeral services. HashiCorp Consul is one among several service mesh control planes available, but its claim to fame for now is that it can connect multiple VM-based or container-based applications in any public cloud region or on-premises deployment, through the Consul Connect gateway released last year.
HashiCorp Consul Service on Azure (HCS), released to private beta this week, automatically provisions clusters that run Consul service discovery and service mesh software within Azure. HashiCorp site reliability engineers also manage the service behind the scenes, but it’s billed through Azure and provisioned via the Azure console and the Azure Managed Applications service catalog.
The two companies unveiled this expansion to their existing partnership this week at HashiConf in Seattle, and touted their work together on service mesh interoperability, which also includes the Service Mesh Interface (SMI), released in May. SMI defines a set of common APIs that connect multiple service mesh control planes such as Consul, Istio and Linkerd.
Industry watchers expect such interconnection — and coopetition — to be a priority for service mesh projects, at least in the near future, as enterprises struggle to make sense of mixed infrastructures that include legacy applications on bare metal along with cloud-native microservices in containers.
“The only way out is to get these different mesh software stacks to interoperate,” said John Mitchell, formerly chief platform architect at SAP Ariba, a HashiCorp Enterprise shop, and now an independent digital transformation consultant who contracts with HashiCorp, among others. “They’re all realizing they can’t try to be the big dog all by themselves, because it’s a networking problem. Standardization of that interconnect, that basic interoperability, is the only way forward — or they all fail.”
John MitchellIndependent consultant
Microsoft and HashiCorp talked up multi-cloud management as a job for service mesh, but real-world multi-cloud deployments are still a bleeding-edge scenario at best among enterprises. However, the same interoperability problem faces any enterprise with multiple Kubernetes clusters, or assets deployed both on premises and in the public cloud, Mitchell said.
“Nobody who’s serious about containers in production has just one Kubernetes cluster,” he said. “Directionally, multiplatform interoperability is where everybody has to go, whether they realize it yet or not.”
For now, Consul has a slight edge over Google and IBM’s open source Istio service mesh control plane, in the maturity of its Consul Connect inter-cluster gateway and ability to orchestrate VMs and bare metal in addition to Kubernetes-orchestrated containers. Clearly, it’s pushing this edge with HashiCorp Consul Service on Azure, but it won’t be long before Istio catches up. Istio Gateway and Istio Multicluster projects both emerged this year, and the ability to integrate virtual machines is also in development. Linkerd has arguably the best production-use bona fides in VM-based service mesh orchestration. All the meshes use the same Envoy data plane, which will make differentiation between them in the long term even more difficult.
“Service mesh will become like electricity, just something you expect,” said Tom Petrocelli, an analyst at Amalgam Insights in Arlington, Mass. “The vast majority of people will go with what’s in their preferred cloud platform.”
HCS could boost Consul’s profile, given Microsoft’s strength as a cloud player — but it will depend more on how the two companies market it than its technical specifications, Petrocelli said. At this stage, Consul doesn’t interoperate with Azure Service Fabric, Microsoft’s original hosted service mesh, which is important if it’s to get widespread adoption, in Petrocelli’s view.
“I’m not really going to get excited about something in Azure that doesn’t take advantage of Azure’s own fabric,” he said.
Without Service Fabric integration to widen Consul’s appeal to Azure users, it’s likely the market for HCS will pull in many new customers, Petrocelli said. Also, whether Microsoft positions HCS as its service mesh of choice for Azure, or makes it one among many hosted service mesh offerings, will decide how widely used it will be, in his estimation.
“If [HCS] is one of many [service mesh offerings on Azure], it’s nice if you happen to be a HashiCorp customer that also uses Azure,” Petrocelli said.
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HashiCorp Terraform offers a new midrange pricing tier that may appeal to teams within enterprises who want to use the infrastructure-as-code tool, but don’t want to wait for a capital commitment to Terraform Enterprise.
HashiCorp Terraform Cloud, a hosted version of the open source-based infrastructure-as-code software, came out as a free offering in 2018, which offered cloud-based state storage for Terraform users outside the Terraform Enterprise subscription user base. This week, HashiCorp added features to the free version, and rolled out a paid version, Terraform Cloud for Teams, that bridges the gap between the Terraform Cloud free tier and Terraform Enterprise.
“How do you collaborate with your peers if you’re not in a regulated corporate setting, if Terraform Enterprise is too big?” said Armon Dadgar, co-founder and CTO of HashiCorp, in a keynote presentation at HashiConf this week.
Additions to the Terraform Cloud free tier will flesh out Terraform for this mid-tier scenario, Dadgar said. In addition to state storage, Terraform Cloud free tier will now support remote plan and apply operations for Terraform infrastructure-as-code templates, as well as team-based workflows and collaboration and a private module registry for internal distribution among teams.
For Terraform teams that do want enterprise governance features, Terraform Cloud for Teams comes with role-based access control for private module registries and support for unlimited collaborators in a version priced at $20 per user per month. For $70 per user per month, Terraform Cloud for Teams also includes Sentinel policy as code and advanced policy and permissions features that can be customized among multiple regions and time zones, and enforced as mandatory or suggestions. The $70 per month version also includes a new cloud infrastructure cost estimation feature that alerts users about the projected costs of infrastructure they are about to provision with Terraform.
There will be overlap in the Terraform Cloud for Teams audience between midsize companies that will never need Terraform Enterprise, industry watchers say, and very large companies where IT teams don’t want to go through the politics of instituting a Terraform Enterprise license agreement.
Armon Dadgar Co-founder and CTO, HashiCorp
“Most big customers face a similar internal dynamic where it’s more and more difficult to get capital budget for IT projects, and top-down license agreements take a very long time,” said John Mitchell, formerly chief platform architect at SAP Ariba, a HashiCorp Enterprise shop, and now an independent digital transformation consultant who contracts with HashiCorp, among others. “Terraform Cloud for Teams offers an Opex-based consumption model, with fewer training issues, that gives enterprise teams an ‘end around’ to be able to use the tool from a political and budgeting standpoint.”
HashiCorp can also use these team-based footholds to upsell the wider enterprise on a Terraform Enterprise license agreement where appropriate, Mitchell said.
Terraform Cloud’s features in both the free tier and paid Teams versions also expanded to include workflow integrations with third-party IT management and DevOps platforms, from GitHub to ServiceNow and Slack, Dadgar said. Those tools could trigger Terraform build and deploy jobs in the past, but Terraform teams can now collaborate within those platforms as well. Terraform Cloud webhooks also let users back Terraform in to a broader IT automation ecosystem, including custom applications.
It’s no coincidence that HashiCorp seems to broaden Terraform’s reach into third-party workflow platforms, as many large enterprise IT vendors race to offer soup-to-nuts DevOps and infrastructure automation platforms for their respective customers. It’s also no secret that HashiCorp might make a juicy acquisition target for such a platform player. However, such speculation has been ongoing for at least a year, without any such acquisition in place, and industry experts are divided on whether HashiCorp will join up with a platform vendor or retain its platform independence while partnering with larger companies.
For HashiCorp loyalists such as Mitchell, HashiCorp’s lack of affiliation with any one infrastructure or software platform provider is key to its appeal.
“The reality is that HashiCorp’s founders have been around long enough to see what happens to most acquisitions done by [large IT vendors],” he said. “Even if the IP technically survives, it’s still part of that bigger machine and economic model. HashiCorp will be more successful long-term than as part of an incumbent, legacy bureaucracy.”
At the same time, HashiCorp faces some of the same business model problems as other independent open core software businesses, as major cloud providers threaten to usurp their value. So far, HashiCorp has taken a slightly different tack than players such as Elastic Inc. and Redis that saw open source software lifted by cloud providers such as Amazon — HashiCorp offers its own managed services with Terraform Cloud, and where a third-party provider offers them, such as Microsoft Azure’s HashiCorp Consul Service, HashiCorp’s site reliability engineers retain control over back-end management.
“That has to be part of their strategy if they’re going to remain independent, figuring out how to block or sidestep the obvious invasion by cloud providers,” Mitchell said.
Other industry watchers don’t count HashiCorp out as an acquisition target just yet.
“Terraform has the advantage of being able to deploy applications, while others have to find a way to plug in with CI/CD tools,” said Tom Petrocelli, analyst at Amalgam Insights in Arlington, Mass. “But in a world where platforms matter, at some point they have to pull what they have together as part of a platform to compete with the likes of Ansible.”
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Business email compromise has cost a staggering amount of money for enterprises, according to the FBI.
The bureau posted a public service announcement Tuesday that showed business email compromise (BEC) attacks have cost organizations worldwide more than $26 billion between June 2016 and July of this year. The three-year total is based on actual victim complaints reported to the FBI’s Internet Crime Complaint Center (IC3). Earlier this year, the IC3’s 2018 Internet Crime Report highlighted business email compromise as an evolving threat that accounted for a growing number of cybercrime-related losses for enterprises.
“The scam is frequently carried out when a subject compromises legitimate business or personal email accounts through social engineering or computer intrusion to conduct unauthorized transfers of funds,” the FBI wrote in its alert.
The FBI also said it tracked a 100% increase in global losses from business email compromise attacks between May 2018 and July of this year. The bureau said the increase was partially due to a greater awareness of the threat, which the FBI said “encourages reporting to the IC3 and international and financial partners.”
Losses from business email compromise attacks have alarmed some in the cyber insurance market. Jeffrey Smith, managing partner at Cyber Risk Underwriters, said during a Black Hat 2019 session that two most common cyber insurance claims his company saw were for ransomware and wire transfer fraud related to email attacks.
“Ransomware isn’t too surprising, but the wire transfer fraud claims we’re seeing are trending in a bad direction,” Smith said. “If you’re sending a wire [transfer], just pick up the phone and call the person who’s getting it.”
In July, insurance giant American International Group (AIG) Inc. reported that business email compromise attacks had become the leading cause of cyber insurance claims, surpassing ransomware. According to AIG’s report, business email compromise accounted for nearly a quarter of all reported cyber incidents in 2018 for the EMEA region.
The FBI alert recommended that employees enable two-factor authentication to protect against threat actors looking to assume control of email accounts. The alert also recommended employees “ensure the URL in emails is associated with the business it claims to be from,” though this step wouldn’t necessarily prevent business email compromise attacks where attackers have gained control of legitimate email accounts within an organization.
Shortly after the FBI alert was issued, the U.S. Department of Justice (DOJ) announced that 281 individuals had been arrested in “Operation reWired,” a global law enforcement effort to take down business email compromise campaigns.
Operation reWired was conducted over a fourth-month period and resulted in seizures of nearly $3.7 million in assets. Arrests were made in the U.S., Nigeria, France, Italy, Japan, Turkey, the U.K. and other countries, with 74 arrests made in the U.S. and 167 arrests in Nigeria; the Justice Department said foreign individuals who conduct business email compromise scams “are often members of transnational criminal organizations, which originated in Nigeria but have spread throughout the world.”
The DOJ didn’t say what the total losses were for the business email compromise scams disrupted by Operation reWired, but it did note that suspects were involved in a range of attacks, including “lottery scams” — where threat actors convince victims to pay phony fees or taxes in order to receive lottery payouts — and “romance scams” — where fake online personas trick victims into making fraudulent transfers or transactions.
“Through Operation reWired, we’re sending a clear message to the criminals who orchestrate these BEC schemes: We’ll keep coming after you, no matter where you are,” said FBI Director Christopher Wray in a statement. “And to the public, we’ll keep doing whatever we can to protect you. Reporting incidents of BEC and other internet-enabled crimes to the IC3 brings us one step closer to the perpetrators.”
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Stibo Systems is helping to advance the market for Master Data Management (MDM) with its latest release. The Stibo Systems 9.2 release of it multidomain MDN solution provides users with new features to manage, organize and make sense of data.
Stibo Systems got its start four years ago and is a division of Denmark-based Stibo A/S, an IT and print technology multinational that was founded in 1794 as a printing company. As part of the 9.2 update, the multidomain MDM system gains enhanced machine learning capabilities to help manage data across multiple data domains.
The update, which became generally available Sept. 4, also includes a bundled integration with the Sisense BI-analytics platform for executing data analytics on the multidomain MDM.
Though MDM is not a term that is heard as often in recent years as big data, Forrester vice president and research director Gene Leganza said MDM is as relevant now as it ever was, despite the significant changes that have come about in the big data era.
“For one thing, the years of stories of firms doing innovative things with data and analytics have gotten business leaders’ attention and anyone who was unaware of the value hidden in their data assets has gotten the message that they cannot afford to leave that value unmined,” Leganza said. “For these data management laggards — and there are a lot of them — newfound enthusiasm to improve their data capabilities usually means getting started with data governance and MDM.”
Simply collecting data, though, isn’t enough. Leganza said all data analysis is a “garbage-in-garbage-out” proposition, and the reliability and trustworthiness of data has never been more important as organizations work harder to evolve into data- and insights-driven cultures. Keeping data clean and usable is where multidomain MDM plays a key role.
Gene LeganzaVice president and director of research, Forrester
Looking at Stibo Systems, Leganza said that in the last few years, the vendor has significantly bolstered its general MDM capabilities and Forrester included them in the Q1 2019 Forrester Wave evaluation of MDM systems, in which Stibo was ranked a “contender.” He noted that the evaluation did not include the features in the new 9.2 release, and adding machine learning to improve data quality and governance is something Forrester had noted customers were asking for.
“This new release strengthens both their product domain dominance as well as their general MDM capabilities, which should serve them well in the marketplace,” Leganza said.
The MDM system is a purpose-built platform for mastering data and the various domains that go into that, whether that be product domain, customer information, supplier details or vendor locations, said Doug Kimball, vice-president of global solution strategy at Stibo Systems.
Kimball said that with a multidomain MDM, Stibo Systems customers can connect data across different pieces of their domain. For example, a company could map customers to products and know where those products are by location, he said.
A sizeable amount of what goes into multidomain MDM is data governance, enabling data traceability, as well as compliance with regulations. The Stibo Systems platform brings data in from wherever a company has it, be it a database, data lake, ERP system or otherwise, Kimball said.
“We do the de-duplication, the matching of records, the address verification and all the things that make the data good and usable,” he said.
Among the changes in the 9.2 release, Kimball noted, is that the Cassandra database is now a database option, providing an alternative to just running an Oracle database.
For the product master data management component, Stibo Systems now has a partnership with Sisense to deliver embedded analytics. It’s now possible to create data visualizations and actionable insights that are effectively embedded in the user experience, Kimball said.
Also in the new release is an application called Smartsheet that can help to bridge the gap between multidomain MDM and a simple Excel spreadsheet.
Kimball said Stibo Systems is working on a new user experience interface that is intended to make it easier for users to navigate the multidomain MDM. The vendor is also working on MDM on the edge.
“We’re looking at the fact that you’ve got all these devices out there: smart watches, refrigerators, beacons, creating all this additional data that needs to be mastered,” Kimball said. “The data is on the edge, instead of being in traditional data stores.”
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The LogMeIn Bold360 suite has been updated to include new security controls and management tools and an updated workload organization feature. According to LogMeIn, the updates are meant to enable customer service teams to work faster and improve overall performance.
The full list of updates includes the following:
This is the latest in a series of updates to LogMeIn Bold360, including improvements to the chatbot in April and the addition of AI features for bots and agents in June. LogMeIn also has a portfolio of unified communication products, including GoToMeeting, GoToWebinar, Grasshopper, Grasshopper Connect and Jive.
LogMeIn Bold360 competes in a crowded costumer experience market, going head-to-head with tech giants such as Salesforce, which will release CRM platform Salesforce Customer 360 in November.
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An integration unveiled this week will make it easier for Slack users to launch and join Fuze meetings. Zoom Video Communications Inc. rolled out a similar integration with Slack over the summer.
Slack is increasingly making it clear that it intends to incorporate voice and video capabilities into its team messaging app through integrations and partnerships, rather than by attempting to build the technology on its own.
Fuze Inc.’s announcement also underscores how big a player Slack has become in the business collaboration industry. Fuze, a cloud unified communications (UC) provider, opted to partner with Slack, even though it sells a team messaging app with the same core capabilities.
The integration lets users launch Fuze meetings by clicking on the phone icon in Slack, instead of typing a command. They will also see details about an ongoing meeting, such as how long it’s been going on and who’s participating.
Furthermore, Slack’s Microsoft Outlook and Google Calendar apps will let users join scheduled Fuze meetings with one click. Slack previously announced support for that capability with Zoom, Cisco Webex and Skype for Business.
Slack gave Fuze special access to the set of APIs that made the latest integrations possible, said Eric Hanson, Fuze’s vice president of marketing intelligence. But the companies later clarified there was no formal partnership between them.
The vendors apparently miscommunicated about how to frame this week’s announcement. Within hours on Tuesday, Fuze updated a blog post to remove references to a “partnership” with Slack, instead labeling it as an “integration.”
In contrast, Slack and Zoom signed a contract to align product roadmaps and marketing strategies earlier this year.
In the future, Fuze hopes to give users the ability to initiate phone calls through Slack. Previously, Slack said it would enable such a feature with Zoom Phone, the video conferencing provider’s new cloud calling service.
Slack declined to comment on any plans to expand the Fuze integration.
“There are still some things that Slack hasn’t made available through this set of APIs yet,” Hanson said. “They have a roadmap in terms of where they want to take this.”
The voice and video capabilities natively supported in Slack are far less advanced than those available from main rival Microsoft Teams, an all-in-one suite for calling, messaging and meetings. But users want to be able to easily switch between messaging with someone and talking to them in real time.
By integrating with cloud communications vendors like Fuze and Zoom, Slack can focus on what it does best — team-based collaboration — while still connecting to the real-time communications services that customers need, said Mike Fasciani, analyst at Gartner.
“One of Slack’s advantages over Microsoft Teams is its ability and willingness to integrate with many business and communications applications,” Fasciani said.
Fuze also competes with Microsoft Teams. Integrations with Slack should help cloud UC providers sell to the vendor’s rapidly expanding customer base. Slack now has more than 100,000 paid customers, including 720 enterprises that each contribute more than $100,000 per year in revenue.
“Even though Fuze has its own [messaging] app, it doesn’t have anywhere near the market share of Slack,” said Irwin Lazar, analyst at Nemertes Research. “I think this shows Slack’s continued view that they don’t want to compete directly with the voice/meeting vendors.”
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