Tag Archives: able

Microsoft Teams to add smartphone walkie-talkie feature

Workers will soon be able to turn their smartphones into a walkie-talkie using Microsoft Teams. The feature is one of several Microsoft unveiled this week targeting so-called frontline workers, such as retail associates, nurses, housekeepers and plumbers.

The walkie-talkie feature will let groups of employees speak to each other by pressing a button in the Teams mobile app. The audio will travel over Wi-Fi and cellular networks, meaning users will be able to communicate with colleagues anywhere in the world. The feature will be available in private preview in the first half of 2020.

Many retailers, hospitals, airlines and hotels still rely on physical walkie-talkie devices. In recent years, startups like Orion Labs and legacy vendors like Motorola Solutions have begun selling smartphone walkie-talkie apps. Those mobile apps come with benefits like location tracking and integration with other business technologies.

Microsoft’s smartphone walkie-talkie feature is not innovative. But if it works well, the capability could help Microsoft boost adoption of Teams among workers who otherwise wouldn’t use the app. Microsoft has made targeting frontline workers a priority since late 2018.

In addition to the walkie-talkie app, Microsoft said Thursday it would add to Teams a task feature for creating and assigning small projects to employees. The system will give businesses a dashboard to track tasks in real time across multiple departments or store locations. It will launch in the first half of 2020.

Microsoft will also expand the scheduling capabilities of Teams by integrating the app with popular workforce management platforms by Kronos and JDA Software. Those integrations will let businesses keep existing scheduling software in place while giving workers the ability to swap shifts and request time off through Teams.

Microsoft is not the only collaboration vendor targeting frontline workers, said Rob Arnold, analyst at Frost & Sullivan. But Microsoft has a leg up on competitors because it can offer businesses so many complementary cloud services. Those include the customer relationship manager Dynamics 365 as well as e-commerce and Internet of Things (IoT) platforms within Microsoft Azure.

New identity and access features for Microsoft Teams

Additional features targeting frontline workers include SMS sign-in, off-shift access controls and shared-device sign-out. These features will roll out between now and the middle of the year. 

Workers will soon be able to sign into their Azure Active Directory account (which controls access to Teams) using only a mobile phone number. IT admins will decide which groups of employees use the method.

IT admins will also be able to prevent frontline workers from accessing Teams when they are not on the clock. Temporarily blocking access will help businesses comply with labor laws.

Finally, for Android, Microsoft will add an “end shift” button to shared mobile devices and tablets that will clear app logins and browser sessions. Purging that data will prevent employees from accessing information they shouldn’t.  

Collectively, the latest features show that Microsoft wants to take Teams beyond the 30% of corporate employees who work in offices, Irwin Lazar, an analyst at Nemertes Research, said. “I think Microsoft is aggressively trying to expand the reach of Teams.”

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Soundscape app delivers the world in 3D sound with Bing Maps

Imagine being able to navigate through your neighborhood using your hearing alone. Microsoft Soundscape is an application built by the Enable Group in Microsoft Research that helps the blind and low vision explore the world around them using a map delivered in 3D sound. Armed with a stereo headset and the Soundscape app, anyone with a visual impairment can experience a mobile voice-based map that helps empower by providing the independence to traverse your environment and the ability to choose how to get from place to another.

With the help of Bing Maps Local Search and Bing Maps Location Recognition APIs, Soundscape enables you to hear where landmarks are around you to orient yourself, build a richer awareness of your surroundings, and have the confidence to discover what’s around the next corner.

Read the full story at https://www.microsoft.com/en-us/maps/customers/microsoft-soundscape.

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Author: Microsoft News Center

Odaseva introduces high availability for Salesforce

Salesforce users will be able to continue to work even if Salesforce goes down, thanks to Odaseva’s new addition.

Odaseva ultra high availability (UHA) works similarly to high availability (HA) for any non-SaaS environment. If there’s a Salesforce outage, such as a planned maintenance or an unexpected failure, a customer’s Salesforce account would failover to an emulated Salesforce account in Odaseva. Users can continue to view, edit and update the emulated records like normal. When Salesforce is back up, Odaseva will re-synchronize the two environments, performing what is essentially a failback.

Odaseva UHA is in early access and will be released as an add-on to the Odaseva platform in early 2020. Pricing is not yet available.

Salesforce has become so mission-critical to some organizations that they can’t afford any downtime. Odaseva CEO Sovan Bin said Odaseva UHA isn’t strictly necessary for smaller businesses that can shrug off a small Salesforce outage, but there are places such as call centers that need Salesforce access 100% of the time. These organizations stand to lose hundreds of thousands of dollars for every hour they can’t conduct business, while suffering from lost opportunities and damage to their brand.

“The real damage is because you’ve stopped doing business,” Bin said.

Odaseva provides backup and data governance for Salesforce data. Developed by Salesforce certified technical architects — the highest Salesforce expertise credential — Odaseva Data Governance Cloud offers archiving and automated data compliance on top of data protection features. Odaseva claims its compliance and data governance tools differentiate it from Salesforce backup competitors such as OwnBackup and Spanning.

Data protection and backup only address the integrity of data, but HA addresses its availability and accessibility. Christophe Bertrand, senior analyst at IT analyst firm Enterprise Strategy Group (ESG), said HA is lacking for SaaS application data. He said he didn’t know any other vendor with a similar product or feature.

“Not only is it unique, other vendors aren’t even exploring HA for Salesforce,” Bertrand said.

Bertrand added that other SaaS applications such as Office 365, Box and ServiceNow also have an availability gap, even as they become mission-critical to businesses. When these services go down, companies may have to stop working. Bertrand estimated the cost of downtime averages to higher than $300,000 per hour for most enterprises. Although many vendors provide backup, no one has yet provided a failover/failback offering.

“Ninety-nine-point-whatever percent uptime is not enough. That’s still 15 hours of downtime per year,” Bertrand said.

Screenshot of Odaseva UHA interface
Odaseva UHA users can continue making changes to Salesforce records even if Salesforce is offline.

Odaseva also introduced some new capabilities to its platform this week. It is now integrated with Salesforce Marketing Cloud, which allows users to back up emails, leads, contact information and marketing campaign files stored in Marketing Cloud. Before this integration, customers would have to develop a backup mechanism for Marketing Cloud themselves, which would include complex processes of extracting the data and replicating it.

Odaseva also extended its compliance automation applications to cover more than GDPR. Odaseva has data privacy applications that automatically perform anonymization, right of access, right of erasure and other privacy tasks in order to keep compliant with GDPR. Automated compliance now covers CCPA, HIPAA and a number of privacy regulations in non-U.S. countries such as PIPA (Japan), PIPEDA (Canada) and POPIA (South Africa).

The Salesforce Marketing Cloud integration and compliance automation extensions are available immediately.

Bin said Odaseva will focus on DevOps next. Salesforce Full Sandbox environments can be natively refreshed every 29 days. To help customers accelerate development, Bin said Odaseva will come up with a way to work around that limit and enable more frequent refreshes in a future release.

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Salesforce.org Education Cloud updates enhance student engagement

Students will be able to better engage with school staff and track their college coursework with the help of some new features in Salesforce.org Education Cloud.

These features can help students and staff get a better view of the student journey throughout the college lifecycle without having to use external systems and help better connect K-12 schools in the Salesforce ecosystem.

Higher education is an industry that lags in terms of digital transformation, said Joyce Kim, a higher education analyst at Ovum. But Salesforce’s foundation in the enterprise has a lot of applicability to the higher-education model.

“Student retention and completion are really important targets for institutions but having the right data and insights that will help a school achieve those goals is a challenge,” Kim said.

Enriching the student journey

A feature that could have a widespread effect is Salesforce Advisor Link Pathways, which assists in degree planning and helps keep students on track to graduate.

Currently, staff and students in the San Mateo County Community College District (SMCCCD) use a third-party system called DegreeWorks to aid with degree planning. Students currently have access to Salesforce, but they can only see members of their success team and alerts from faculty — such as a student failed a test, and tasks such as applying for a summer internship, resume review and updating a LinkedIn profile. The Pathways feature can bring degree planning right into the Salesforce system, eliminating the need for a third-party app.

“The big thing for staff and students is being able to have everyone integrated onto one system, and be able to take action in real time,” said Karrie Mitchell, vice president of planning for the SMCCCD. “There are so many different systems that are siloed, and Education Cloud brings it all together.”

Student retention and completion are really important targets for institutions but having the right data and insights that will help a school achieve those goals is a challenge.
Joyce KimHigher education analyst, Ovum

Many students take extra credits and extra student loan debt that don’t add up to a degree, and this will help advisers proactively manage and support students to make it to their graduation goal, said Nathalie Mainland, senior vice president and general manager of Education Cloud at Salesforce.org. Salesforce.com acquired Salesforce.org in April 2019 at a price of $300 million.

Another feature that could be beneficial to SMCCCD is the Einstein Analytics template for recruitment and admissions, using the Education Data Architecture as a foundation. These templates may help admission staff find trends in each year’s class, including demographics, areas of study and who’s taking what classes — and prevent the need to manually input information into the system, Mitchell said.

“This gives you a 360-degree view of the student, and that’s critical for us,” said Daman Grewal, CTO at SMCCCD.

Other new features

Also, in the Education Data Architecture, Salesforce is adding application and test score objects, making it easier to bring in data for the recruiting and admission process, such as application data and test scores. Previously, schools were doing custom builds, and now there will be a standardized way to bring this data into the system, Mainland said.

Other new Salesforce Advisor Link features include queue management — the No. 1 most requested feature from customers — and Salesforce Advisor Link for onboarding and pre-advising. Queue management will enable students to proactively make an appointment with their advisers, and the onboarding and pre-advising feature help catch students that received offer letters to be sure they accept and show up on campus.

And while K-12 institutions already have been using Salesforce.org Education Cloud, there is now a K-12 architecture kit. This will accelerate schools’ ability to use Education Cloud and Salesforce technology, and users will no longer have to customize it themselves, Mainland said.

While Oracle, Ellucian, Jenzabar and Campus management are all competing vendors with end-to-end CRM suites, Salesforce is positioned competitively in the higher-education CRM market, Kim said.

“Because of its user-friendly interface and ability to use emerging technologies for things like predictive analytics and automating processes, end users find their products are intuitive and effective,” she said.  

Salesforce plans to dig into this Education Cloud news during Dreamforce, which takes place Nov. 19 to 22 in San Francisco, Mainland said.

The Education Data Architecture and K-12 architecture kits are both free, open source and available to both Salesforce and non-Salesforce users. They will be available on AppExchange and GitHub.

The Education Data Architecture features will be available in January. Everything else will be available by Nov. 18.

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Wanted – Good spec Laptop for £200 tops Essex area

Looking for a Laptop for the family so i can retire my old Win Xp Toshiba.

Would like something thats able to run games like Roblox and Fortnite for my son and run all the obvious Microsoft applications with ease.

Would rather cash on collection in and around the Herts essex area

£200 is my budget

Thanks

Location: Harlow essex

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

Wanted – Good spec Laptop for £200 tops Essex area

Looking for a Laptop for the family so i can retire my old Win Xp Toshiba.

Would like something thats able to run games like Roblox and Fortnite for my son and run all the obvious Microsoft applications with ease.

Would rather cash on collection in and around the Herts essex area

£200 is my budget

Thanks

Location: Harlow essex

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – DDR4 / DDR3 / DDR2

Hynix 4 GB (2 x 2 GB) DDR3 1333 MHz

HMT125U7TFR8C-H9

£12.50 £10 £8 including Delivery , PayPal only.

Might not be able to post until the weekend.



Crucial 4GB ( 2 x 2GB ) DDR2 – 533 MHz

£10 £8 including Delivery , PayPal only

————
Sold
————

HyperX FURY 8 GB (2 x 4 GB) DDR4 2400 MHz Memory Kit

HX424C15FBK2/8

£50 including Delivery , PayPal only. ( Sold pending TheAdmiralCS )

Price and currency: £50 , £15
Delivery: Delivery cost is included within my country
Payment method: PayPal
Location: London
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: Postage only

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – DDR4 / DDR3 / DDR2

Hynix 4 GB (2 x 2 GB) DDR3 1333 MHz

HMT125U7TFR8C-H9

£12.50 £10 £8 including Delivery , PayPal only.

Might not be able to post until the weekend.



Crucial 4GB ( 2 x 2GB ) DDR2 – 533 MHz

£10 £8 including Delivery , PayPal only

————
Sold
————

HyperX FURY 8 GB (2 x 4 GB) DDR4 2400 MHz Memory Kit

HX424C15FBK2/8

£50 including Delivery , PayPal only. ( Sold pending TheAdmiralCS )

Price and currency: £50 , £15
Delivery: Delivery cost is included within my country
Payment method: PayPal
Location: London
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: Postage only

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.