Tag Archives: Business Decision Makers

Microsoft delivers the industry’s complete cloud

SAN FRANCISCO — Oct. 20, 2014 — Monday, at an event in San Francisco, Microsoft Corp. CEO Satya Nadella outlined how Microsoft is using Microsoft Azure, Office 365 and Microsoft Dynamics to deliver the industry’s most complete cloud — for every business, every industry and every geography. Furthering this commitment, Microsoft announced several enhancements to its hyper-scale, enterprise-grade, hybrid cloud platform, including the new Azure G-series of virtual machines and Premium Storage; the general availability of the Microsoft Cloud Platform System, powered by Dell; partnerships with Cloudera Inc. and CoreOS; and a new Azure Marketplace.

“The enterprises of today and tomorrow demand a cloud platform that is reliable, scalable and flexible,” Nadella said. “With more than 80 percent of the Fortune 500 on the Microsoft cloud, we are delivering the industry’s most complete cloud — for every business, every industry and every geography.”

A hyper-scale, enterprise-grade and hybrid cloud infrastructure

Worldwide demand for cloud computing continues to accelerate, and Microsoft is investing to meet this demand. Monday the company announced the latest milestone in the global expansion of Azure, with general availability of Azure in the Australia region next week. By the end of 2014, Microsoft Azure will be operational in 19 regions around the world — at least double the number of any other public cloud provider.

Microsoft also announced the G-series of virtual machines and premium storage for Microsoft Azure. Powered by the latest Intel Xeon processors, the G-series will be the largest virtual machines available in the public cloud to date, while Azure Premium Storage will provide incredible performance per virtual machine. Together they will deliver the enterprise-grade scale and performance that enterprises and developers need to run the most demanding workloads in the cloud.

As enterprises accelerate their adoption of cloud computing, the demand for security enhanced, scalable and reliable hybrid cloud solutions is on the rise. The Microsoft Cloud Platform System (CPS), powered by Dell, brings together Azure, Windows Server and Microsoft System Center to deliver an “Azure-consistent cloud in a box.” With pre-integrated hardware from Dell and software from Microsoft, CPS delivers learnings from Azure to customers and partners with the control of an on-premises appliance. CPS will be available for purchase on Nov. 3.

Enterprise + startups and ISVs = accelerated cloud adoption and innovation

With more than 40 percent of Azure revenue coming from startups and ISVs, the new Azure Marketplace will connect this important ecosystem with enterprise customers everywhere. Now Azure customers will be able to search for and deploy their favorite operating system, service or application with just a couple of clicks. Monday, two new partners join Docker Inc., Oracle and hundreds of others in the Azure Marketplace:

  •  Cloudera, a leader in enterprise analytics and data management, will be Azure certified by the end of 2014. This will provide a quick and easy way to deploy Cloudera Enterprise, connect to Microsoft Power BI and discover new insights, in minutes.
  • CoreOS, the popular container-based Linux operating system, is now available to all Azure customers. Customers can deploy CoreOS images directly from the Azure Marketplace starting Monday. This broadens Microsoft’s first-class support for Linux on Azure.

“Our ecosystem is the backbone of our cloud platform, and our embrace of open source technologies is at the heart,” said Scott Guthrie, executive vice president of Cloud and Enterprise at Microsoft. “By helping to create an open platform powered by choice and flexibility, we are enabling the enterprises and developers of today and tomorrow to connect with each other and create new business opportunities in the mobile-first, cloud-first world.”

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

 

Microsoft Office 365 is the formula for enhanced connectivity at BASF

UNTERSCHLEISSHEIM
,
Germany
—

Sept. 30
, 2014

—
BASF is focused on innovative technology. To enable its 112,000 staff members to collaborate even more efficiently, the company relies on a collaborative communication infrastructure based on a Microsoft solution. By mid-2015, all employee accounts are to be migrated to Microsoft Office 365.

Because BASF decided to implement Office 365, all its staff members will be empowered to access their emails and documents from anywhere. At the same time, the intuitive use of the graphical user interface of Office ensures that they work productively in an integrated environment. The Office 365 cloud solution can be scaled more flexibly than stationary IT and be expanded easily and rapidly as the size of the organization grows.

BASF uses Office 365 for modern knowledge organization

“The goal of the global implementation of Microsoft Office 365 is to establish an efficient and user-friendly IT solution that supports our business processes optimally — and works independent of the devices our staff members use,” said Wiebe van der Horst, senior vice president, Global Process & Enterprise Architecture of the BASF Group Information Services & Supply Chain Operations.

BASF uses the Microsoft cloud as an integrated platform to connect phones, tablets and traditional computers. As a result, staff members benefit from a highly state-of-the-art working environment. In the future, BASF will also rely on Microsoft technology for managing the company’s smartphones. Using Windows Intune, BASF will be able to administer the mobile devices far more efficiently from the cloud.

“Microsoft supports BASF in this comprehensive and complex project by being available as a partner,” said Thomas Schröder, general manager, Enterprise and Partner Group, Microsoft Deutschland GmbH, who is responsible for Microsoft’s key accounts and partners. “The key criterion for BASF was the ability to transition smoothly, with the support of IT tools, so ongoing operations were not impaired.”

Experience in this field and high-quality standards in security as well as the ease of use and scalability of Office 365 were crucial for the decision in favor of the Microsoft solution as compared with competitors.

Microsoft helps companies combine a more flexible style of working with the opportunities of digital technology and security. The company recently published a manifesto for the new workplace aimed at reshaping the understanding of digital collaboration. By establishing the Office 365 Trust Center, Microsoft also created a standard for security in the cloud.

About Microsoft Deutschland GmbH

Microsoft Deutschland GmbH, founded in 1983, is a subsidiary of Microsoft Corporation, Redmond, U.S.A., the world’s leading manufacturer of standard software, services and solutions, generating $77.85 billion in revenue and $26.76 billion in operating income (in fiscal year 2013; as of June 30, 2013). Alongside its headquarters in Unterschleissheim near Munich, Microsoft Deutschland GmbH operates six regional offices in Germany and employs more than 2,700 staff members. In association with 36,500 partners, Microsoft Deutschland GmbH serves companies of all sizes across all industries. The Advanced Technology Labs Europe (ATLE) in Munich is focused on research in IT security, privacy, mobility, mobile applications and Web services.

For more information about BASF:



www.basf.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft technology hits the high seas with Royal Caribbean International

REDMOND, Wash. — Aug. 25, 2014 — Royal Caribbean Cruises International is providing its 40,000 crew members with Windows 8.1 tablets. Crew members of Royal Caribbean’s newest ship, Quantum of the Seas, will be the first to receive the 8-inch Windows-based tablets built by HEXA for the cruise line. The tablets will feature services such as Bing, Skype, Office 365 and OneDrive. Rollout will begin in October and is expected to be completed by the end of December with every shipboard employee in the Royal Caribbean fleet receiving a tablet.

Richard D. Fain, chairman and CEO of Royal Caribbean Cruises, made the announcement Monday in Papenburg, Germany, at a technology reveal of the Quantum of the Seas, a new ship reimagined with technology to take the vacation experience to a whole new level. Fain said, “The Royal Caribbean men and women who provide such great vacations are the real heroes of our fleet, and these gifts demonstrate our appreciation in a tangible way. This technology isn’t only about giving our guests a better vacation — it’s about giving our crew and their families a closer connection than we’ve ever been able to.”

The Windows tablets will enable crew members to keep in closer contact with family members and friends while away from home. With a personal tablet, crew members will be able to keep family members up to date by talking face-to-face via Skype, sharing photos on OneDrive and getting things done with Office 365. With Windows 8.1, the device provides a modern, touch-friendly experience that will easily accommodate the active and mobile lifestyle of crew members.

“Royal Caribbean is using technology to transform experiences for guests and crew members, and we’re thrilled to partner with them on their journey. Microsoft cloud and mobile technologies are going to help Royal Caribbean crew members who represent so many countries around the world stay in touch with their family and friends,” said Jane Boulware, vice president of U.S. Windows Devices. “With a tablet in hand, a father can attend a parent-teacher conference, a mother can review her son’s book report and friends can check each other’s Facebook posts.”

The Quantum of the Seas will include Microsoft technology onboard as well. Guests aboard the Quantum will be able to take advantage of Xbox One consoles on board to play games with friends around the world or enjoy entertainment at sea — all available for the first time through Xbox Live and via the ship’s unprecedented connectivity. The new ship also will leverage a mobile point-of-sale system that is powered by sleek Dell Venue 8 Pro tablets featuring the VeriFone payment sleeve, which includes card swipe, bar code reader and RFID reader.

Read more about the Royal Caribbean news on the Windows for Business Blog. More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Saudi Airlines flies high by improving its business intelligence with Microsoft

REDMOND, Wash.


August 14
, 2014 —


Saudi Airlines

, among the largest airlines in the Middle East, has implemented a business intelligence (BI) solution with Microsoft Corp. that includes Microsoft SQL Server 2012, Power BI for Office 365, Windows Server 2012 and Microsoft SharePoint Server 2013 to analyze, visualize and share data in a unified way, which allows the company to have better business visibility, more engaged employees, and projected savings of millions of dollars per year in the process. This deployment is helping the company gain insight to better manage different aspects of the global aviation operations, and once totally completed, it will also provide management with the necessary consolidated insights into subsidiaries such as Saudi Cargo, Saudi Catering and Saudi Ground Services, and is uniting business information spanning across multiple systems at the airline.

“Before we worked with Microsoft, we had scattered information everywhere. We had many different business intelligence and incentive solutions, separate training and no standard platform to run all the environments,” said Muhammad Albakri, executive vice president of Finance, Saudi Airlines. “The new BI solution from Microsoft maximizes the value of information coming from multiple systems. We’ve started to run analyses and provide results to executives to help them track trends and react quickly and proactively.”

Beginning in 2007, Saudi Airlines spent five years on a major overhaul of its IT infrastructure to automate and integrate the airline’s core planning, scheduling, marketing and sales — including e-commerce, operations and back-office functions. It needed a business intelligence solution that could provide an integrated view of its data across its growing and expanding operations. By working with Microsoft Consulting Services, Saudi Airlines was able to implement the foundation of its business intelligence solution in just 90 days, which provided fast payback time to recoup the investment. The solution is able to pull disparate data together for multiple sources for analysis, and provides dynamic dashboards, enterprise reports and customer reports that allow executives to view any subset of information and any level of detail they require. In addition, the airline is using a Windows 8.1 app to give a consolidated view of the data for its highly mobile workforce.

Since the implementation, the airline is seeing improved operational functions, such as passengers sales, revenue accounting, customer service, marketing and fraud prevention, which has increased Saudi Airline’s overall efficiencies globally and saved millions of dollars annually.

With highly flexible, rich information now readily available through its business intelligence solution, Saudi Airlines has clear visibility into everything going on within its business, with its customers and in the marketplace, giving the airline a strong advantage over competitors.

“For us, the new BI solution is like turning on the headlights of a car on a curvy, dark road,” Albakri said. “Without it, it really would be a sort of guessing game for how to tone our marketing or determine our pricing strategy or our service offering. So for Saudi Airlines it is a competitive advantage; it is a valuable tool.”

More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft announces winners and finalists of 2014 Sales Achievement program

REDMOND, Wash. — July
29, 2014
Microsoft Corp. on Tuesday announced the winners and finalists of the Sales Achievement program. Winners and finalists were recognized at the Microsoft Worldwide Partner Conference 2014, the company’s annual event for industry partners, July 13–17 in Washington, D.C. The Sales Achievement program recognizes global Microsoft partners for achieving exceptional sales results in fiscal year 2014.

“Partners that won this year’s Sales Achievement recognition have demonstrated extraordinary commitment in transforming their businesses to support customers worldwide with Microsoft technology,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft. “As customers’ needs evolved, these partners made the right investments to grow their businesses with Microsoft and are now well-positioned to take advantage of new opportunities in fiscal year 2015 and beyond.”

Categories, winners and finalists appear below:

Azure Sales Achievement



Winner: Softbank


Finalists: ATEA and NEC Corp.

Cloud LSP Sales Achievement



Co-Winners: Insight Enterprises and SoftwareONE


Finalist: Bytes Technology Group

Corporate Accounts LSP Sales Achievement



Winner: Crayon


Finalists: Comparex and PC Connection

EPG Global ISV Sales Achievement



Winner: Redknee


Finalist: Jeppesen, A Boeing Company

EPG System Integrators Sales Achievement



Winner: Hewlett-Packard Company


Finalist: Dimension Data

Office 365 Sales Achievement



Winner: CDW LLC


Finalists: Adelior France and Phoenix Software Ltd.

OEM MNA Sales Achievement



Winner: Fujitsu


Finalists: Dell and Panasonic

OEM Named Sales Achievement



Winner: Trigem


Finalists: Seiko Epson and Wortmann

SMB Distribution Sales Achievement



Winner: Tech Data Europe


Finalists: ComPortal and Synnex, US

SMB RESELLER Sales Achievement



Winner: PERSPICUITY


Finalists: CCB and Palmetto Technology Group

About
the
Microsoft Worldwide Partner Conference

The Microsoft Worldwide Partner Conference provides Microsoft’s partner community the opportunity to interact with leaders from around the globe: innovative partners, Microsoft team members and tech visionaries. Partners have access to key marketing and business strategies, leadership, and information regarding specific customer solutions designed to help partners succeed in the marketplace. Along with informative learning opportunities covering sales, marketing, services and technology, the Worldwide Partner Conference is an ideal setting for to network with thousands of partners from across the world. Attendees come from over 150 countries and represent many of the most successful, top-tier Microsoft partners. More information can be found at http://www.digitalwpc.com.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft acquires Parature to add leading customer self-service suite to Microsoft Dynamics CRM

REDMOND, Wash. — Jan. 7, 2014 — Microsoft Corp. on Tuesday announced that it has reached a definitive agreement to acquire Parature, a leading provider of cloud-based customer engagement solutions. The acquisition will add world-class customer self-service capabilities to further accelerate the Microsoft Dynamics vision of helping organizations deliver amazing customer experiences.

“Customers are more connected and better informed than ever before. Organizations are looking for business solutions that can strengthen their ability to connect with customers on their own terms, using whatever device and whatever channel they prefer,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. “Parature is a perfect fit for every business and will enable us to offer customers one of the best cloud-based solutions for customer self-service. This is a compelling combination for organizations committed to delivering the best service experience that consistently exceeds their customers’ expectations.”

As a provider of cloud-based customer service software to midsize and enterprise organizations, Parature has a well-earned reputation for outstanding customer service with 70 million users worldwide and more than 500 well-known brands, including Ask.com, the United States Environmental Protection Agency, IBM, Saba Software Inc., Tagged Inc. and Threadless. The company also received the 2013 Frost & Sullivan Customer Value Enhancement Award for using social media to help organizations deliver outstanding customer service.

Parature’s approach to its solutions enables organizations to take advantage of an extendable knowledge base available through self-service portals on the Web and Facebook, support ticketing, mobile customer care on virtually any device the customer chooses to use, social customer support, and chat for both traditional customer service scenarios and proactive sales engagement to create new, revenue-generating opportunities for the business. These capabilities complement the existing Microsoft Dynamics CRM customer-care solution with core strengths in workflow, extensibility and process-driven user experiences that allow contact center agents to do their best work.

Microsoft will continue to offer Parature solutions and support all new and existing customers as the company works to further enhance these offerings.

The terms of the agreement are not being disclosed. More information on this announcement, including product integration plans and timeline, will be shared at Parafest 2014 (Feb. 24–25) in Las Vegas and Convergence 2014 (March 4–7) in Atlanta. A blog by Bob Stutz speaking about this announcement Tuesday can be found at https://community.dynamics.com/crm/b/crmconnection/archive/2014/01/07/microsoft-dynamics-crm-and-parature-a-match-made-for-you.aspx.

More information about Parature is available at http://www.parature.com, and more on Microsoft Dynamics CRM can be found at http://www.microsoft.com/en-us/dynamics/crm.aspx.

Those interested can follow and engage with the Microsoft Dynamics community on Twitter at @MSDynamicsCRM, hashtags #MSDynCRM and #CRM2013, and on Facebook at https://www.facebook.com/msftdynamics.

About Microsoft Dynamics

At the heart of every successful business are the people who make things happen. Microsoft Dynamics designs modern business solutions that empower individuals with intuitive tools that allow them to do their best work. Our proactive, easy-to-use business applications adapt to the way people and systems work, enabling businesses to rapidly deploy and be forward-looking in an ever-changing world.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

NBC Olympics’ production of the 2014 Olympic Winter Games to utilize Microsoft for live and on-demand streaming

NEW YORK

— Feb.
6
, 2014

Microsoft Corp. has been selected to be the cloud encoding and hosting platform provider for NBC Olympics, a division of the NBC Sports Group, during its production of the 2014 Olympic Winter Games in Sochi, Russia, Feb. 6–23. As a result, viewers will be able to watch Winter Olympics programming via more than 50 live high-definition streams and on demand. The announcement was made today by Richard Cordella, senior vice president and general manager, Digital Media, NBC Sports Group, and Scott Guthrie, acting lead of Microsoft’s Cloud and Enterprise Group.

Through the power of cloud computing, NBC will use Windows Azure Media Services, a highly scalable video service platform hosted in Microsoft’s datacenters, to publish and stream coverage of the 2014 Sochi Winter Games. Whether on an Internet-connected TV, tablet or smartphone, viewers will be able to access live and on-demand content via the NBC Sports Live Extra app available free on Windows 8 and Windows RT devices, Windows Phone, Android, and iOS. In addition, viewers can go to NBCOlympics.com to view live or on-demand Olympics events on a PC or Mac — all being streamed with support from Windows Azure Media Services.

Microsoft customers watching the Winter Olympics will benefit from a connected viewing experience across any Windows Phone 8 or Windows 8, Windows RT, Windows 8.1 or Windows RT 8.1 device.

“During the 2012 London Olympics Games, viewers with connected devices watched, on average, six hours of NBC Olympics’ coverage a day, and we anticipate this demand will continue to grow for the upcoming Sochi Olympic Games,” Guthrie said. “To meet that demand, Windows Azure is leading the way by providing end-to-end live streaming of the Winter Olympics entirely in the cloud, including encoding, transcoding and streaming, for the first time in history. Our partnership with NBC Olympics delivers an immersive viewing experience, bringing the 2014 Olympic Winter Games to viewers’ fingertips, thanks to our powerful cloud technology and One Microsoft approach.”

“We are pleased to be working once again with Microsoft, and we are confident that Windows Azure Media Services will help us provide the most robust streaming experience ever for a Winter Olympics,” Cordella said.

Microsoft has a broad partner ecosystem that extends to the cloud. To deliver NBC Olympics on-demand and live streaming coverage of the 2014 Olympic Winter Games, Microsoft is working with Adobe Systems Inc. and its Primetime TV publishing and monetization platform, including Adobe Primetime Player SDKs for Android, iOS, Windows, Mac OS and other platforms, to ensure full scalability and monetization of video streams across millions of U.S. households. In addition, Microsoft is working with iStreamPlanet and its cloud-based, live video workflow solution Aventus to power live video ingest and multiple bit rate encoding, including ad insertion, for NBC’s streaming coverage of the Olympic Games.

About NBC Olympics

A division of the NBC Sports Group, NBC Olympics is responsible for producing, programming and promoting NBCUniversal’s Olympic coverage. It is renowned for its unsurpassed Olympic heritage, award-winning production, and ability to aggregate the largest audiences in U.S. television history.

For more information on NBC Olympics’ coverage of the Sochi Olympics, please visit: http://nbcsportsgrouppressbox.com/.

About
Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft Dynamics delivers essential business solutions through apps, devices and services

ATLANTA — March 4, 2014 Microsoft Corp. (Nasdaq “MSFT”) on Tuesday opened its sold-out Microsoft Dynamics Convergence 2014 conference with a keynote address from Kirill Tatarinov, executive vice president, Microsoft Business Solutions. The event offers attendees hundreds of sessions showcasing new innovations the company will deliver in the coming months that will help businesses succeed in a customer-centric world.

In his keynote featuring Microsoft Dynamics customers Chobani Inc., City Harvest Inc., Delta Air Lines, Lotus F1 Team, New Belgium Brewery Co. and Weight Watchers International Inc., Tatarinov called on businesses to change their approach and adopt a customer-centric view to enable them to deliver meaningful customer interactions. In this era of the customer, he underscored the importance of technology combined with cultural changes in the organization as critical for businesses to gain insight into their customers’ needs and deliver experiences that help build lasting relationships.

To help businesses deliver amazing customer experiences, Microsoft unveiled a comprehensive set of new capabilities across its business solutions portfolio. The additions will allow organizations to take advantage of cloud services, run agile operations that exceed customer needs, and help engage them on their terms across the Web, social, apps and mobile fronts to help fuel growth.

“Technology has changed the social fabric, transforming how we engage, connect and interact with one another,” Tatarinov said. “In this era of the customer, experience is the new currency. Microsoft is best positioned to help businesses deliver amazing experiences for people at work and on the go.”

Business
applications
through devices and services

At the event, the company showcased Microsoft Dynamics AX 2012 R3 (expected to be available May 1, 2014), its ERP solution for enterprises. This update introduces a new end-to-end apps and services framework, allowing businesses to develop and distribute modern apps for specific scenarios and mobile devices that can easily and securely connect with Microsoft Dynamics AX. Adding to the growing number of mobile apps, the company announced a new app for shop floor operators that lets them report on production jobs with touch-enabled Windows devices. Customers and partners can learn about Microsoft Dynamics AX’s apps and mobile capabilities at http://blogs.msdn.com/b/dax/archive/2014/03/03/microsoft-dynamics-ax-2012-r3-devices-and-services-framework.aspx.

To rapidly serve more customers in new segments and emerging markets, Microsoft Dynamics AX 2012 R3 adds support for deployment on Windows Azure via infrastructure as a service. This capability delivers high availability of data and disaster recovery data, as critical business data is stored in the cloud and can be retrieved by businesses virtually anytime, anywhere. Pre-configured environments are also available on Windows Azure for businesses to speed deployment, and significantly reduce time to value from Microsoft Dynamics AX 2012 R3, for demonstration, development, testing and production usage.

Powered by Windows Azure, this release of Microsoft Dynamics Lifecycle Services introduces new solutions for serviceability and support to help organizations improve the predictability of implementations and provides them with the agility required to keep up with ever-changing business environments. Early adoption of this service has demonstrated that customers have been able to significantly reduce time spent to define, develop and operate their business application. For example, in cases where early adopter customers needed incident support, more than 65 percent of them were able to address issues and questions on their own through the use of this service.

Reinforcing the value Microsoft Dynamics AX is delivering to businesses, Microsoft released a commissioned Forrester Consulting TEI (Total Economic Impact) study. Based on customer surveys and interviews, Forrester determined that a composite organization using Microsoft Dynamics AX 2012 had a three-year ROI of 92 percent, a payback period of 21 months and benefits of over $6 million,* highlighting the real benefit and time to value this solution delivers to customers.

Microsoft Dynamics AX 2012 R3 is a significant step for the entire industry toward the future of ERP, with apps, devices and services in the cloud as cornerstones of its new capabilities. The advancements it offers in business logic and data model, cloud and new apps, and services and devices scenarios all set the stage for continued future innovation evolving directly from the functionality being delivered today.

Delta Air Lines, a Customer Excellence Award winner for the Enterprise category at Convergence 2014, is an example of a Microsoft customer that is using devices and services to deliver amazing experiences to their customers. Designed and developed by Avanade on the Microsoft Dynamics for Retail mobile point-of-sale platform and running on Nokia Lumia devices powered by Windows Phone 8, Delta is transforming its passengers’ in-flight experience and bringing flight attendants closer to the company’s 160 million plus customers per year.

“Delta’s mission is to provide safe and efficient transportation and outstanding customer service on over 5,000 flights a day to our customers on six continents,” said Joanne Smith, senior vice president – In-Flight Service, Delta. “Technology innovation is essential to helping us connect with our customers and deliver an experience that exceeds their expectations. Partnering with Microsoft gave Delta an opportunity to equip our more than 19,000 in-flight professionals with a combination of devices and services to offer more personalized service on board every flight.”

Delivering on the promise of rapid innovation to more than 40,000 customers and nearly 4 million Microsoft Dynamics CRM users, the company today reinforced the upcoming capabilities in the latest release of Microsoft Dynamics CRM expected in the second quarter of 2014. This release introduces Microsoft Dynamics Marketing to help businesses drive and manage their marketing campaigns, Microsoft Social Listening to empower more employees with deeper insights, and new capabilities such as the Unified Service Desk to help businesses engage with and care for customers in a personalized manner on virtually any device, anywhere.

Giving customers more value, Microsoft Social Listening will be offered at no additional charge as part of the Microsoft Dynamics CRM Online professional licenses; on-premises customers will be offered Microsoft Social Listening for an additional $20 per user, per month.** Microsoft is also introducing a new Microsoft Dynamics CRM Online Enterprise license, priced at $200 per user, per month.** This offers customers all functionality offered in the professional license and access to Microsoft Dynamics Marketing and the new Unified Service Desk. More information about the new pricing and packaging structure can be found at https://community.dynamics.com/crm/b/crmconnection/default.aspx.

Business
m
omentum



As part of the event, Microsoft also announced that the next update of Microsoft Dynamics GP, due in the second quarter of 2014, will deliver new identity management and workflow capabilities, together with new self-service companion apps later this year. Demonstrating new capabilities in Microsoft Dynamics NAV, the company previewed new mobile capabilities for Microsoft Dynamics NAV that are expected to be delivered with its next update in the fourth quarter of 2014.

The company highlighted the investments being made by leading global businesses and system integrators (SIs) such as Accenture and Avanade, IBM and Hitachi Ltd., in building global Microsoft Dynamics practices, giving customers high-quality resources to implement their business applications worldwide. Microsoft also continues to expand the number of global independent software vendors (GISVs) building industry solutions based on Microsoft Dynamics, announcing a new GISV partnership with JustEnough for demand planning and an expansion of its existing partnership with Dominion, a company that focused on automotive dealer solutions.

More information

More information about Microsoft’s Dynamic Business vision can be found at http://www.microsoft.com/en-us/dynamics/about.aspx. More information and news from Convergence 2014 is available at http://www.microsoft.com/presspass/presskits/dynamics. The opening keynote presentation and general session keynote speeches are available on the new virtual event platform for Convergence 2014 at http://www.microsoft.com/dynamics/convergence/atlanta14. Those who want to follow and engage with the Microsoft Dynamics Twitter community can do so at @MSFTDynamics and @MSFTConvergence using #Conv14.

About Microsoft Dynamics

At the heart of every successful business are the people who make things happen. Microsoft Dynamics designs modern business solutions that empower individuals with intuitive tools that allow them to do their best work. Our proactive, easy-to-use business applications adapt to the way people and systems work, enabling businesses to rapidly deploy and be forward-looking in an ever-changing world.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

* Total Economic Impact Study of Microsoft Dynamics AX 2012, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, December 2013

** CRM Online list price shown per user, per month in USD; actual pricing might vary by geography. Other fees may apply for add-on services, such as additional storage, testing and production instances. Prices are exclusive of any fees you may incur to procure Internet connectivity.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft delivers data platform for the era of ambient intelligence

SAN FRANCISCO


April 15
, 201
4

At a customer event in San Francisco, Microsoft CEO Satya Nadella showcased innovations available today with the launch of SQL Server 2014, the newest version of the world’s most widely deployed database, and outlined the company’s path to deliver a platform for ambient intelligence. Nadella stressed the importance of a data culture — one that encourages curiosity, action and experimentation — for everyone and every organization. Microsoft also shared the results of new IDC research that shows companies that take a comprehensive approach to data stand to realize an additional 60 percent return on their data assets — a worldwide opportunity of $1.6 trillion.

“The era of ambient intelligence has begun, and we are delivering a platform that allows companies of any size to create a data culture and ensure insights reach every individual in every organization,” Nadella said.

More of Nadella’s thoughts about ambient intelligence and the future of data can be found on the Official Microsoft Blog.

T
he

data
platform for
a new era

Built for the era of ambient intelligence, Microsoft’s data platform includes new Internet of Things capabilities and provides customers with the building blocks they need to connect their data, refine and analyze it, and deliver insights to people who can take action.

Today, Microsoft expanded its data platform with new products and services, including the following:

  • Launch of SQL Server 2014. The latest version of the world’s most widely deployed database delivers real-time performance with built-in in-memory technology and public cloud scale and disaster recovery with Microsoft Azure.

  • Limited public preview of the Microsoft Azure Intelligent Systems Service. This new Azure service helps customers embrace the Internet of Things and securely connect to, manage and capture machine-generated data from sensors and devices, regardless of operating system.

  • General availability of the Analytics Platform System (APS). APS combines the best of Microsoft’s SQL Server database and Hadoop technology in one low-cost offering that delivers “big data in a box.”

These new solutions build on 12 months of innovation — including Power BI for Office 365, a cloud-based, self-service business intelligence solution with groundbreaking natural language capability; Azure HDInsight for elastic Hadoop in the cloud; PolyBase to bring structured and unstructured data together in a data warehouse appliance; and Power Query for Excel, which makes it easier for people to discover data — to deliver the most comprehensive data platform with real-time performance built into everything.

More information can be found at the Data Platform Insider blog.

Customers
bet on Microsoft to realize

their data dividend

Data is currency for business. New research commissioned by Microsoft and conducted by IDC estimates that organizations could realize a “data dividend” of roughly $1.6 trillion in additional revenue, lower costs and improved productivity over the next four years by putting in place a holistic approach to data that spans datasets, analytics and more. The research was conducted among more than 2,000 mid-sized and large organizations in 20 countries worldwide. More information on the methodology can be found at the Microsoft Cloud & Enterprise News Bytes Blog: http://blogs.technet.com/b/stbnewsbytes.

“Customers who take a comprehensive approach to their data projects realize a higher data dividend than customers who take a point-by-point approach,” said Dan Vesset, program vice president, Business Analytics and Big Data, at IDC. “This new research shows that by combining diverse data sets, new analytics and insights to more people — at the right time — businesses worldwide can tap into a more than trillion-dollar opportunity over the next four years.”

Customers such as Beth Israel Deaconess Medical Center, Condé Nast, Edgenet Inc., KUKA systems GmbH, NASDAQ, telent, Tesla Motors Inc., Virginia Tech and Xerox Corp. are putting Microsoft’s platform to work, driving real business results and increasing their data dividend.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft announces 2014 Partner of the Year winners and finalists

REDMOND, Wash. — May 27, 2014 — On Tuesday, Microsoft Corp. announced the winners and finalists of the 2014 Microsoft Partner of the Year Awards. The annual awards celebrate top Microsoft partners that are solving customer challenges with creative technology solutions. Award winners and finalists, chosen from nominations from around the world, will be recognized at the 2014 Microsoft Worldwide Partner Conference, taking place July 13–17, 2014, in Washington, D.C.

This year, there are 46 awards that celebrate each of the core partner competencies, including cloud technology; Windows 8, Office and SharePoint applications; public sector; citizenship; sales excellence; and many more. More than 2,800 entries were collected from more than 117 countries; the award finalists and winners were selected from a group of nominations based on their commitment to customers, their solutions’ market impact and exemplary use of Microsoft technologies.

“These prestigious award winners and finalists represent the best technology professionals our partner ecosystem has to offer,” said Phil Sorgen, corporate vice president, Worldwide Partner Group, Microsoft. “The 2014 Partner of the Year Award winners and finalists honor our top partners that solve complex business challenges by providing innovative solutions to our mutual customers. Congratulations to each winner on this incredible achievement.”

Categories, winners and finalists appear below. A complete list, including the Microsoft Country Partner of the Year Award winners for 2014, is available at http://www.digitalwpc.com/Awards/Pages/Home.aspx.

Office and SharePoint App Developer Partner of the Year

• Winner: DocuSign

• Finalist: Nintex

• Finalist: AvePoint

• Finalist: Spikes

Windows 8 App Developer Partner of the Year

• Winner: Dell

• Finalist: Wortell

• Finalist: InterKnowlogy

Humanitarian Response Citizenship

• Winner: SELA Canada

• Finalist: SkyAlert

• Finalist: Ignify

• Finalist: Esprinet Iberica S.L.U.

Innovative Technology for Good Citizenship

• Winner: NV Interactive

• Finalist: I a cubed

• Finalist: Ignify

• Finalist: Eastridge

YouthSpark Citizenship

• Winner: Teleios Systems

• Finalist: KPN Consulting

• Finalist: New Signature

• Finalist: Enfinito Consulting Services

Cloud Partner of the Year — Enterprise Customers

• Winner: Caase.com

• Finalist: Dot Net Solutions

• Finalist: Infusion

• Finalist: Quadrasystems.net (India) Private Limited

Cloud Partner of the Year — Excellence

• Winner: Ensyst

• Finalist: Content and Code

• Finalist: iLink Systems, Inc.

• Finalist: Business Network Solutions Sdn Bhd

Cloud Partner of the Year — Packaged Solutions

• Winner: Cloudamour Limited

• Finalist: CDW

• Finalist: Infotech Caribbean Limited

• Finalist: NEC Australia

Cloud Partner of the Year — Small and Medium Business

• Winner: Object Consulting

• Finalist: InfraScience

• Finalist: Quadrasystems.net (India) Private Limited

• Finalist: Northdoor plc

Application Development Partner of the Year

• Winner: Infusion

• Finalist: Kentico Software

• Finalist: EVault, A Seagate Company

• Finalist: Saga d.o.o. Beograd

Application Lifecycle Management Partner of the Year

• Winner: nFocus testing

• Finalist: InCycle Software

• Finalist: GreenSQA S.A.

• Finalist: Canarys Automations Private Limited

Application Integration Partner of the Year

• Winner: Breeze

• Finalist: Fusionex

• Finalist: Neudesic

• Finalist: everis

Business Intelligence Partner of the Year

• Winner: OSIsoft

• Finalist: Accenture/Avanade

• Finalist: Ascribe Ltd.

Data Platform Partner of the Year

• Winner: CSK WinTechnology Corporation

• Finalist: dsp

• Finalist: Hewlett-Packard

• Finalist: Softpoint Cluster Technology

Collaboration and Content Partner of the Year

• Winner: Webzavod

• Finalist: Enlighten Designs

• Finalist: Gimmal

• Finalist: Rightpoint

Communications Partner of the Year

• Winner: Orange Business Services

• Finalist: Modality Systems

• Finalist: Polycom

Messaging Partner of the Year

• Winner: Binary Tree, Inc.

• Finalist: Hewlett-Packard Japan, Ltd.

• Finalist: Quadrasystems.net (India) Private Limited

• Finalist: Mimecast

Project and Portfolio Management Partner of the Year

• Winner: Sensei Project Solutions, Inc.

• Finalist: Corporate Project Solutions

• Finalist: Projility

• Finalist: UMT360

Devices and Deployment Partner of the Year

• Winner: Wortell

• Finalist: Data#3 Limited

• Finalist: Fujitsu Ltd.

• Finalist: Sogeti

Intelligent Systems Partner of the Year

• Winner: CGI IT UK Limited

• Finalist: Omnivex Corporation

• Finalist: NEC Corporation

• Finalist: Accenture/Avanade

Management and Virtualization Partner of the Year

• Winner: Convergent Computing (CCO)

• Finalist: NetApp

• Finalist: Concurrency, Inc.

• Finalist: Infront Consulting Limited

Server Platform Partner of the Year

• Winner: CommVault

• Finalist: KPCS CZ, s.r.o.

• Finalist: XCentral

• Finalist: Citrix

Customer Relationship Management (CRM) Partner of the Year

• Winner: Hitachi Solutions America Ltd.

• Finalist: PowerObjects

• Finalist: Accenture/Avanade

• Finalist: RBA

Enterprise Resource Planning (ERP) Partner of the Year

• Winner: HSO Group

• Finalist: mcaConnect

• Finalist: Tribridge

• Finalist: InterDyn BMI

Digital Advertising Partner of the Year

• Winner: Advance Digital

• Finalist: Cardinal Path

• Finalist: Semdrive

Distributor Partner of the Year

• Winner: Tech Data Europe

• Finalist: Synnex Corporation

• Finalist: ComPortal LLP

Hosting Partner of the Year

• Winner: Triple C Cloud Computing Ltd. & TeamNetcom Ltd.

• Finalist: TeleComputing

• Finalist: nGenx

• Finalist: SherWeb

Learning Partner of the Year

• Winner: Algebra

• Finalist: Global Knowledge

• Finalist: DDLS

• Finalist: Aptech Limited

Mobility Partner of the Year

• Winner: Accenture/Avanade

• Finalist: Blink Systems Assessoria e Informática Ltda

• Finalist: Sparked

OEM Device Partner of the Year

• Winner: COMPAX

• Finalist: DEPO Computers

• Finalist: MouseComputer Co., Ltd.

• Finalist: UNIT.COM.INC

Software Asset Management (SAM) Partner of the Year

• Winner: Softcat Ltd

• Finalist: Sam360

• Finalist: Infraware

• Finalist: Consistent Software Distribution

Identity and Security (Access) Partner of the Year

• Winner: Oxford Computer Group

• Finalist: Kloud

• Finalist: Credexo, Inc.

Volume Licensing Partner of the Year

• Winner: Brasoftware

• Finalist: Softcat

• Finalist: Insight

• Finalist: Softwareone

Midmarket Solution Provider Partner of the Year

• Winner: Comping

• Finalist: Quadrasystems.net (India) Private Limited

• Finalist: Softsource

• Finalist: BlackPoint IT Services

Small Business Partner of the Year

• Winner: Bitscape Infotech Pvt Ltd

• Finalist: Eastridge

• Finalist: XCentral

• Finalist: HCS Business Solutions

Microsoft Dynamics Industry Partner of the Year

• Winner: Edgewater Fullscope

• Finalist: eBECS

• Finalist: Junction Solutions

• Finalist: UXC Eclipse

Microsoft Dynamics Cloud Partner of the Year

• Winner: Zero2Ten

• Finalist: Hands-on Systems

• Finalist: Socius

• Finalist: SMB Suite

Public Sector Partner of the Year — Education

• Winner: ITWORX

• Finalist: Corinth Investment

• Finalist: Learning Possibilities

• Finalist: Dell

Public Sector Partner of the Year — Government

• Winner: HP Enterprise Services UK Ltd

• Finalist: Gimmal

• Finalist: Espacios en Red y Servicios SA de CV

• Finalist: Sparked

Public Sector Partner of the Year — Health

• Winner: Winvision

• Finalist: Rapid Circle

• Finalist: Dell Japan Inc.

• Finalist: icomedias GmbH

Public Sector Partner of the Year — Public Safety/National Security

• Winner: AvePoint

• Finalist: Tribridge

• Finalist: NetApp

• Finalist: Intelecto Ltda

Public Sector Partner of the Year — CityNext

• Winner: ICONICS

• Finalist: OSlsoft

• Finalist: IEG4 Limited

• Finalist: Software Innovation

Sales Specialist Partner of the Year

• Winner: Geno Ceci of ePlus Technology, inc.

• Finalist: Robert Pope of Outsourcery

• Finalist: Varun Abbi of COMPAREX India Private Limited

• Finalist: Mark Seeley of Intellinet

Pre-Sales Technical Specialist of the Year

• Winner: Graham Quinn of Auxilion (I.T. Alliance Group)

• Finalist: Prashanth Subraman of Quadrasystems.net (India) Private Limited

• Finalist: Christopher Hertz of New Signature

• Finalist: Jason Bero of Softchoice

Alliance SI Partner of the Year

• Winner: Accenture/Avanade

Alliance ISV Partner of the Year

• Winner: Sitecore

About Microsoft’s Worldwide Partner Conference

Microsoft’s Worldwide Partner Conference provides Microsoft’s partner community with access to key marketing and business strategies, leadership, and information regarding specific customer solutions designed to help partners succeed in the marketplace. Along with informative learning opportunities covering sales, marketing, services and technology, the Worldwide Partner Conference is an ideal setting for partners to garner valuable knowledge from their peers and from Microsoft. More information can be found at http://www.digitalwpc.com and on the Partner Network home page at http://microsoftpartnernetwork.com.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.