Tag Archives: Consumer

Bing helps you learn more about the news in less time

Being an informed consumer of the news is more challenging today than it used to be. We live in a busy world where dozens of headlines compete for our attention every day. On top of that, it’s difficult to know if you’re getting all sides of a story or just leaning into an echo chamber, and it can feel like a full-time job to seek out various points of view.

At Bing, we want to empower users to get an overview of the news in less time. That’s why we built the Bing spotlight that provides overviews of news topics that you can see right in the Bing search results when you search for major developing news stories.

Spotlight shows users the latest headlines, a rundown of how the story has developed over time, and relevant social media posts from people around the web. Spotlight also shows diverse perspectives on a given topic so users can quickly get a well-rounded view on the topic before deciding what they want to go deeper on and read by clicking on any of the articles.

Spotlight is currently available on Bing desktop and mobile web in the US.


 

Users’ trust in the news we present is of the utmost importance to Bing, and we’re committed to providing a well-rounded view of news from diverse, quality sources.

To start, Bing monitors millions of queries and news articles every day and identifies impactful stories that evolve over a period of weeks or months. We look at various user signals such as queries and browser logs, and document signals from publishers such as how many publishers cover a story, their angles, and how prominently they feature the story on their site.  For controversial topics, in the Perspectives module, we show different viewpoints from high-quality sources. For a source to be considered high quality, it must meet the Bing News PubHub Guidelines, which is a set of criteria that favors originality, readability, newsworthiness, and transparency. Top caliber news providers identify sources and authors, give attribution and demonstrate sound journalistic practices such as accurate labeling of opinion and commentary. Behind the scenes, we leverage our deep learning algorithms and web graphs of hundreds of millions of web sites in the Bing index to identify top sources for national news, per category, query, or article. Our goal is to provide broader context for impactful stories, from politics to business to major disasters, and much more.

To try the new experience, search for major news topics like self-driving cars on Bing.com, or find the latest spotlights on the Bing.com homepage carousel.

Providing different perspectives in our spotlight experience is part of a broader effort to help our users be more informed with various perspectives on a range of topics, from news to common health questions. We’re working hard to expand the range of topics covered by this approach, including expanding the numbers of topics spotlight covers, to help you become more informed in less time and effort. We hope you’re as excited about these updates as we are!

6 enterprise AR use cases

While augmented reality in the consumer space gets the most attention, it’s the enterprise that is going to figure out the “killer AR application,” according to John Werner.

Werner, vice president of strategic partnerships at Meta, a Silicon Valley startup focused on AR products, might be right, judging by the enterprise AR use cases shared at the recent LiveWorx event in Boston. Though it’s still early days for enterprise AR, the superimposition of digital information on real world environments is staking a claim in the workplace.

The four enterprise areas where AR is gaining a foothold are logistics, manufacturing, HR and productivity, but AR’s potential in the enterprise stretches beyond that, according to Shel Israel, author and CEO at Transformation Group LLC.

At the LiveWorx event Werner, Israel and other AR experts detailed some of the top enterprise AR use cases. Here are six of them.

1. Training millennials

Multinational conglomerate Honeywell is using Microsoft’s HoloLens technology to train millennials in maintenance. HoloLens is one of the most well-known AR headsets, with applications ranging from the game room to the meeting room.

Neena Kamath, program manager of the AR/VR team at Microsoft, explained how, at Honeywell, employees with years of knowledge about equipment and maintenance are starting to age-out of the industry, potentially leaving the company without imparting that knowledge to younger workers.

Instead of having these experts sit down and write out training documents — which takes a long time and often doesn’t capture all of the necessary information — Honeywell is having them wear the AR headsets and record and narrate everything that they do.

Don’t give them a book to read to learn about this; let them go out there in the field and do this and learn from it.
Neena Kamathprogram manager of the AR/VR team, Microsoft

“With folks coming in from the millennial generation, there is this expectation that things are out there contextually in the world around you,” Kamath said. “Don’t give them a book to read to learn about this; let them go out there in the field and do this and learn from it.”

The results have already been promising, with a noticeable reduction in training time and an increase in employee’s knowledge retention.

“If you learn something by reading a textbook or a manual, you retain about 20% to 30% of it after about three months because you’re not using all of [that knowledge] every day,” Kamath said. “When you learn it digitally, in your world, trying to do the maintenance on the actual equipment, you retain about 80% of it three months later. It’s a pretty significant difference.”

2. Storm damage assessment

The Electric Power Research Institute Inc., or EPRI, and Duke Energy are partnering on an enterprise AR use case involving storm damage assessment.

When a hurricane, tornado, earthquake or other natural disaster strikes, surveyors are sent out to assess the damage and note how much and which type of equipment is needed for repairs. With paper and pencil in hand, these surveyors are generally 50% accurate on their first pass, said Andy Lowery, co-founder and CEO at RealWear. A second pass is then required and that additional assessment cycle takes about two days. That redundancy is costly. With an average outage affecting approximately 250,000 people, every day that power is out represents a loss of around $8 million in revenue, Lowery said.

The energy partnership’s solution was to create an AR application in which surveyors, wearing a headset in situ, would access a back-end system that had “before” pictures of every single piece of the distribution system that Duke Energy maintains. Using Bluetooth beacons and triangulation, the AR device would then use AR arrows to direct a person to take an “after” picture of the damage that was perfectly aligned with the “before” picture. After the technician walks through the entire space, the device automatically generates a report with all the pictures, details what equipment need to be ordered and beams it up to the cloud.

With the AR application, Duke Energy has reduced errors to zero, making for an instantaneous one- to two-day savings of $8 to $16 million per potential outage.

3. Rendering 3D objects

Meta is using AR to experiment with a “print preview” function for 3D printing that would render soon-to-be-printed objects in a 1:1 ratio, allowing designers to walk around and interact with the objects they’re building. This might be able to help companies move faster, save money and get things right before production.

“Often when you create these 1:1 ratios and walk around it, you’re like ‘wait a second, this is off,'” Werner said. “We’ve almost been seduced by two-dimensional objects — whether it’s through television or movies, we’re always seeing things in 2D. I think what all of us are doing is bringing 3D objects that you can interact with,” he said, referring to the other AR companies that are also testing out this new process.

He said the same process can be applied to construction and real estate, with every step from design to construction to selling rendered in 3D using AR devices.

4. Recruitment

Jaguar Land Rover and the British band Gorillaz have partnered on a recruitment initiative that uses AR and VR to attract young technical talent.

“We’re going through this massive change over the next decade where software is going to become so much more prevalent in vehicles,” said Alex Heslop, head of electrical engineering at Jaguar Land Rover. “We have to find a new way of recruiting talent that perhaps wouldn’t traditionally look at the automotive industry.”

Dubbed “Crack the Code,” the result is an AR app challenge that mixes AR, VR and the real world. Gorillaz’s virtual garage is brought to life in front of potential candidates, creating challenges to tease out peoples’ capabilities in software architecture, app development, graphics performance capability and more. Applicants who crack the code get a shot at a full-time position at Jaguar.

5. Maintenance and repair

Toms River Municipal Utilities Authority in New Jersey is using AR headsets to visualize the underground infrastructure of utility lines — in real time — before workers start digging. This helps workers with planning and maintenance efforts, and helps them avoid embarrassing mistakes and unwanted blackouts, Israel said. The system uses a geocalibration process to align the rendered visuals to the physical world, anchoring to visible geographic information system features such as sewer manholes. The interface supports hand gestures and voice commands, allowing workers to operate hands-free as they gather other on-site information.

6. Logistics

DHL, the logistics giant, is using AR headsets in warehouses to help with order picking — something the company has deemed “vision picking.” The display on the AR glasses identifies location numbers, scans product bar codes, identifies the number of items that need to be picked and shows workers where each item should be placed in the trolley. The technology increased productivity by 15% and dramatically reduced error rates. With the AR glasses, training and onboarding required 50% less time — results which have prompted rollouts in DHL warehouses worldwide.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.