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Hyper-V Quick Tip: Safely Shutdown a Guest with Unresponsive Mouse

Q: A virtual machine running Windows under Hyper-V does not respond to mouse commands in VMConnect. How do I safely shut it down?

A: Use a combination of VMConnect’s key actions and native Windows key sequences to shut down.

Ordinarily, you would use one of Hyper-V’s various “Shut Down” commands to instruct a virtual machine to gracefully shut down the guest operating system. Otherwise, you can use the guest operating system’s native techniques for shutting down. In Windows guests running the full desktop experience, the mouse provides the easiest way. However, any failure of the guest operating system renders the mouse inoperable. The keyboard continues to work, of course.

Shutting Down a Windows Guest of Hyper-V Using the Keyboard

Your basic goal is to reach a place where you can issue the shutdown command.

Tip: Avoid using the mouse on the VMConnect window at all. It will bring up the prompt about the mouse each time unless you disable it. Clicking on VMConnect’s title bar will automatically set focus so that it will send most keypresses into the guest operating system. You cannot send system key combinations or anything involving the physical Windows key (otherwise, these directions would be a lot shorter).

  1. First, you need to log in. Windows 10/Windows Server 2016 and later no longer require any particular key sequence to bring up a login prompt — pressing any key while VMConnect has focus should show a login prompt. Windows 8.1/Windows Server 2012 R2 and earlier all require a CTRL+ALT+DEL sequence prior to making log in available. For those, click Action on VMConnect’s menu bar, then click Ctrl+Alt+Delete. If your VMConnect session is running locally, you can press the CTRL+ALT+END sequence on your physical keyboard instead. However, that won’t work within a remote desktop session.

    You can also press the related button on VMConnect’s button bar immediately below the text menu. It’s the button with three small boxes. In the screenshot above, look directly to the left of the highlighted text.
  2. Log in with valid credentials. Your virtual machine’s network likely does not work either, so you may need to use local credentials.
  3. Use the same sequences from step 1 to send a CTRL+ALT+DEL sequence to the guest.
  4. In the overlay that appears, use the physical down or up arrow key until Task Manager is selected, then press Enter. The screen will look different on versions prior to 10/2016 but will function the same.
  5. Task Manager should appear as the top-most window. If it does, proceed to step 6.
    If it does not, then you might be out of luck. If you can see enough of Task Manager to identify the window that obscures it, or if you’re just plain lucky, you can close the offending program. If you want, you can just proceed to step 6 and try to run these steps blindly.
    1. Press the TAB key. That will cause Task Manager to switch focus to its processes list.
    2. Press the up or down physical arrow keys to cycle through the running processes.
    3. Press Del to close a process.
  6. Press ALT+F to bring up Task Manager’s file menu. Press Enter or N for Run new task (wording is different on earlier versions of Windows).
  7. In the Create new task dialog, type 
    shutdown /s /t 0. If your display does not distinguish, that’s a zero at the end, not the letter O. Shutting down from within the console typically does not require administrative access, but if you’d like, you can press Tab to set focus to the Create this task with administrative privileges box and then press the Spacebar to check it. Press Enter to run the command (or Tab to the OK button and press Enter).

Once you’ve reached step 7, you have other options. You can enter cmd to bring up a command prompt or powershell for a PowerShell prompt. If you want to tinker with different options for the shutdown command, you can do that as well. If you would like to get into Device Manager to see if you can sort out whatever ails the integration services, run devmgmt.msc (use the administrative privileges checkbox for best results).

Be aware that this generally will not fix anything. Whatever prevented the integration services from running will likely continue. However, your guest won’t suffer any data loss. So, you could connect its VHDX file(s) to a healthy virtual machine for troubleshooting. Or, if the problem is environmental, you can safely relocate the virtual machine to another host.

More Hyper-V Quick Tips

How Many Cluster Networks Should I Use?

How to Choose a Live Migration Performance Solution

How to Enable Nested Virtualization

Have you run into this issue yourself? Were you able to navigate around it? What was your solution? Let us know in the comments section below!

A quick take on the State of Hybrid Cloud survey

What does hybrid cloud mean to IT professionals, and why are so many companies using it? Microsoft conducted a survey with research firm Kantar TNS in January 2018, asking more than 1700 respondents to chime in. Surveys were collected from IT professionals, developers, and business decision makers to identify how they perceive hybrid cloud, what motivates adoption, and what features they see as most important. Survey participants in the United States, the United Kingdom, Germany, and India were asked their thoughts about hybrid, which for the survey was defined as consisting of “private cloud or on-premises resources/applications integrated with one or more public clouds”. We’ve created a summary infographic of the survey that you can review. A few survey highlights:

  • Hybrid is common, with a total of 67 percent of respondents now using or planning to deploy a hybrid cloud. Many of those hybrid users have made the move recently, 54 percent of users in the past two years.
  • Cost, a consistent IT experience, and the ability to scale quickly were all given as important reasons for moving to hybrid cloud.
  • The perceived benefits of hybrid cloud, as well as some of the challenges, vary by the geographic location of respondents. For example, increased security was the top benefit cited in the United Kingdom and Germany, while the top United States benefit was better scalability of compute resources.
  • The top use case given for hybrid cloud was controlling where important data is stored at 71 percent. Using the cloud for backup and disaster recovery was a close second at 69 percent.

image

We invite you to download and share our infographic on the state of today’s hybrid cloud. For a more complete review of the State of Hybrid Cloud 2018 survey findings, watch the on-demand webinar Among the Clouds: Enterprises Still Prefer Hybrid in 2018.

For more information about hybrid networking, identity, management and data on Azure, you can also check out this new Azure Essentials segment, Integrating Azure with your on-premises infrastructure.


State of Hybrid Cloud 2018 survey

Participants for this online survey were recruited from (non-Microsoft) local market lists selected by Microsoft and the international research firm Kantar TNS, which was hired to conduct the outreach. Survey participants included IT professionals, professional developers, and business decision makers/influencers who use, are planning, or have considered a hybrid cloud deployment. Surveyed company sizes were from mid-market to enterprise (250+). The survey was conducted January 4 – 24, 2018. For the purposes of this survey, hybrid cloud was defined as follows. Hybrid cloud consists of private cloud or on-premises resources/applications integrated with one or more public clouds.

For Sale – M-Audio Audiophile 2496

Card was taken from a computer, fully working.

It does not come with and leads or installation disks, however the leads can be bought quite cheaply on eBay.

M-Audio

Price and currency: £25
Delivery: Delivery cost is included within my country
Payment method: PP gift or BT
Location: LONDON
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Trade – EVGA 1060 6GB for RX 580 8gb

Hi All,

Bit of a long shot, but does anyone fancy a trade? Im looking at doing a bit of work on a mac and seen that AMD will be supported more in their next OSX. Based on this would anyone like a direct trade for a RX580 8Gb for a EVGA 1060 6G. The 1060 still has a few years warranty on it and it is this one:
EVGA GeForce GTX 1060 SC GAMING, 06G-P4-6163-KR, 6GB GDDR5, ACX 2.0 (Single Fan)

Would ideally prefer a Sapphire 580

Price and currency: 10
Delivery: Delivery cost is included within my country
Payment method: Paypal
Location: BELFAST
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – M-Audio Audiophile 2496

Card was taken from a computer, fully working.

It does not come with and leads or installation disks, however the leads can be bought quite cheaply on eBay.

M-Audio

Price and currency: £25
Delivery: Delivery cost is included within my country
Payment method: PP gift or BT
Location: LONDON
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – M-Audio Audiophile 2496

Card was taken from a computer, fully working.

It does not come with and leads or installation disks, however the leads can be bought quite cheaply on eBay.

M-Audio

Price and currency: £25
Delivery: Delivery cost is included within my country
Payment method: PP gift or BT
Location: LONDON
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – M-Audio Audiophile 2496

Card was taken from a computer, fully working.

It does not come with and leads or installation disks, however the leads can be bought quite cheaply on eBay.

M-Audio

Price and currency: £25
Delivery: Delivery cost is included within my country
Payment method: PP gift or BT
Location: LONDON
Advertised elsewhere?: Not advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – Or Trade 27” Apple thunderbolt Display

Apple 27” Thunderbolt Display for an extra £230 (does have a crack in top right corner)

Can post the Mac mini easy enough, the monitor could be sent also but would rather collection.

Ideally looking to trade for a similar or larger HDMI monitor.

Price and currency: Whitford Devon
Delivery: Delivery cost is not included
Payment method: PayPal,BT or Trade
Location: Whitford Devon
Advertised elsewhere?: Now also advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – Or Trade 27” Apple thunderbolt Display

Apple 27” Thunderbolt Display for an extra £230 (does have a crack in top right corner)

Can post the Mac mini easy enough, the monitor could be sent also but would rather collection.

Ideally looking to trade for a similar or larger HDMI monitor.

Price and currency: Whitford Devon
Delivery: Delivery cost is not included
Payment method: PayPal,BT or Trade
Location: Whitford Devon
Advertised elsewhere?: Now also advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – Acer XB240HA 1080p 144hz Gsync Monitor

Evening,

Selling my 24″ Gsync monitor as I’m upgrading to a 27″.

It does have have minor cosmetic marks on the stand due to my keyboard but the screen itself is great.

It comes boxed and I’m happy to send via courier if pickup is not possible.

Looking for £165 to cover postage though happy to negotiate!

Thanks

Price and currency: 165
Delivery: Delivery cost is included within my country
Payment method: PPG OR BT
Location: Chichester
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.