Tag Archives: down

Wanted – Wanted – ATX PSU 450w+, modular if possible – South Wales area.

I’ve been let down by an eBay seller and a retailer so my gaming build has been on hold for a week. I’d like to get it finished before we all go into lockdown.

Does anybody have a PSU for sale? 450w or more, 80+ efficiency, modular if possible.

Local collection would be great (Swansea/South Wales area).

Thanks

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Preferred Mutual relies on VMware virtual desktops during pandemic

On Tuesday, Preferred Mutual Insurance Co. decided to shut down its headquarters and satellite offices, asking its employees to start working from home for the foreseeable future.

The New Berlin, N.Y.-based firm, which provides property and casualty insurance to more than 232,000 customers in New York, New Jersey, Massachusetts and New Hampshire, was aided in its effort to set up a remote-work infrastructure by its use of virtual desktop products.

Ben Moore, Preferred Mutual’s lead systems engineer, said the company has been a VMware customer for years, using its workspace software VMware Workspace One and its desktop and app virtualization product VMware Horizon (formerly called Horizon View).

Moore recently spoke about his company’s evolving remote-work situation, and how he saw virtual desktop technology assisting in the transition.

How did Preferred Mutual’s relationship with VMware begin? Why did you decide to pursue the products you use?

Ben Moore, lead systems engineer, Preferred MutualBen Moore

Ben Moore: I started at Preferred about nine years ago, and they were already a small VMware customer, mostly for server virtualization. We went fully virtualized, from a server aspect, within a couple of years. It was right around version four of [virtual desktop software] VMware View that we started looking into [desktop virtualization] heavily. [Managing] a few hundred endpoints — imaging Windows on [them], having hard drives fail or things like that — it was a nightmare for a small service desk. We looked at virtualizing it, bringing it back inside the data center and going the thin client route. It made things much easier to manage.

What software do Preferred employees use?

Moore: We use Microsoft Office 365 — Word, Excel, Outlook, PowerPoint, all of that. Our call center runs off the VDI environment as well. We run softphones [software used for making telephone calls] when people work from home, and we allow the softphones to run right within the virtual desktop and just pass through the audio and microphone [into the virtual desktop environment].

Right now, all our call center employees are working remotely out of their house. It’s pretty impressive that VMware allows us to do that — to go that far without a VPN client.

[We also use] a number of specialized apps for our claims system — document retention, imaging, [etc.].

Preferred decided to send its employees home this week. Have you seen issues emerge as a result of that decision?

Moore: We really haven’t had any issues crop up. The biggest thing was making sure people took their hardware when they left the building. The majority of our people are running HP thin clients. Everybody was already 100% using Horizon View for their day-to-day work. They just connected to their home Wi-Fi, and [Wednesday] — for that many impacted users — was a quiet day for our service desk.

As the coronavirus pandemic could make provisioning a challenge, companies may be forced to rely on employee devices to enable a remote-work expansion. Your company has a bring-your-own-device policy; what are your thoughts on security?

Moore: We give all our employees the option of either using a work device or utilizing their own home machines. From a zero-trust perspective, we have our policies in place with Horizon View, where you can’t transfer files back and forth between your View client and the local machine, copy and paste is disabled, [etc.]. We’ve got all the security aspects in place from that perspective.

For us, accessing your VDI desktop from either a company-owned laptop that has the View client installed on it versus using it from my personal desktop at home — there’s really no difference. There’s no VPN client, there’s no local network access — all I’m doing is seeing the screen and sending the keyboard and mouse commands through the View client.

We see very little risk and little to no difference, regardless of what device you’re accessing it from.

We have some users who live and die by Apple laptops, or they want to use their Android device. Personally, I use a Chromebook on occasion. Having that flexibility to say, ‘Hey, use what you’re comfortable with, but here’s your VDI client to access corporate stuff,’ works well.

Remote work means employees must have a workable internet connection. Was that a challenge?

Moore: Leading up to this pandemic response, that was a big concern, as far as what people had available. In our area — we’re in the middle of nowhere — there’s a lot of employees who live where all they have is low-speed DSL, if that.

We did send out a survey, last week, asking employees to provide information on their home internet — the type, their provider, a speed test — so we could gather that information and see what we were looking at.

So far, the only providers that we’ve seen issues with are people who have satellite internet. We’ve got a couple of employees on satellite internet, and the latency was 600-plus milliseconds. You’re talking almost half a second to a full second between clicking a mouse and having it take effect; it makes it almost unusable. … For those employees who didn’t have internet, which is rare, or had internet like that, we provided them with LTE hotspots.

This work-from-home situation has been a sudden one for everyone. What are your thoughts on the transition?

Moore: I can’t imagine what companies are going through right now, even just trying to acquire equipment. Everyone’s trying to do it all at the same time. I’m sure distributors are already feeling the pressure and are backed up. It would be a whole different story right now if we weren’t using VDI.

Editor’s note: This interview has been edited for clarity and length.

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Dia daoibh! Tá Gaeilge againn! – Microsoft Translator Blog

Microsoft Translator adds Irish as a new language.

Irish language support

Our ongoing mission to break down language barriers continues with Irish: Today, we have added Irish Gaelic to Microsoft Translator. Irish Gaelic, usually referred to as the Irish Language or just Irish, and commonly known in Irish itself as Gaeilge (pronounced “gwael-guh”), is the latest addition to the Microsoft Translator family of languages. This brings Irish to all scenarios powered by Microsoft Translator, including Custom Translator, which helps customers to build translation systems for domain-specific terminology and style.

Neural machine translation technology has recently achieved impressive quality gains, characterized by highly fluent and accurate output, even for low-resourced languages such as Gaeilge. Using deep learning, we have iteratively refined our machine translation models. With today’s release, our commitment to deliver high-quality machine translation for Gaeilge moves to the next stage, as we prepare to continuously improve translation quality based on feedback from our users.

The Irish Language 

Irish is an official language of the country of Ireland, and also has official status in the European Union. It is classified as a Celtic language, a family of languages that includes Welsh, Scottish Gaelic, Breton, Manx, and Cornish, first appearing over 2,500 years ago. Irish is spoken as a first language in a number of regions of Ireland and taught in all schools across the country.

Professor Andy Way, head of the MT-team at the ADAPT Research Centre Ireland, shared his support by stating” We are very pleased to hear of the launch of Microsoft’s new neural MT system for Irish.” His colleague, Dr. Teresa Lynn, Research Fellow specializing in Irish language technology at ADAPT, added “Microsoft’s launch of their Irish-language NMT system is wholly complementary to the work we have been doing in the ADAPT over the past few years towards improving Irish machine translation in public administration. With this new release, the wider Irish language community now have the opportunity to enjoy the benefits of advanced language technology.” Likewise, Cllr. Peter Kavanagh, Green Party Irish Language Spokesperson and Co-founder of Pop Up Gaeltacht, said “It’s very positive to see Microsoft launching an Irish language machine translation engine.”

Irish Gaelige is available now, or in the next few days, on all Microsoft Translator apps, add-ins, Office, Translator for Bing, and through the Azure Cognitive Services Translator API for businesses and developers.

What you can do with Microsoft Translator

Translate real-time conversations, menus and street signs, websites, documents, and more using the Translator app for Windows, iOS, Android and the web. Use the Microsoft Translator Text and Speech API, both members of the Azure Cognitive Services family, to help globalize your business and customer interactions. Create a more inclusive classroom for both students and parents with live captioning and cross-language understanding.

For more information on Microsoft Translator please visit: https://www.microsoft.com/translator/.

Go raibh míle maith agaibh go léir!

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Author: Microsoft News Center

For Sale – TP-link hubs and wifi setup many items will split…

IMG_0884.JPG

I have broken down my wifi setup and looking for the BT home whole home.. so i have the following that will be gathering dust…

TP link Archer VR900 AC1900 witless dual band gigabit VDSL/ADSL modem Router In Black..bought from currys about a year ago.. £60

TP link TD-W9980 N600 witless Dual Band Gigabit VDSL2 Modem Router In Black .. About three years old.. £40

TP-Link AC1350 Wi-Fi Dual Band Gigabit Ceiling Mount Access Point, MU-MIMO, Support 802.3af/at/Passive PoE, Easily Mount to Wall or Ceiling In White.. Bought Amazon in July this year.. £55 SOLD OFF FORUM

TP-link TL-WA801ND 300mps Witless N Access point In White Currys about a year ago… £25 SOLD ZUB

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For Sale – TP-link hubs and wifi setup many items will split…

IMG_0884.JPG

I have broken down my wifi setup and looking for the BT home whole home.. so i have the following that will be gathering dust…

TP link Archer VR900 AC1900 witless dual band gigabit VDSL/ADSL modem Router In Black..bought from currys about a year ago.. £60

TP link TD-W9980 N600 witless Dual Band Gigabit VDSL2 Modem Router In Black .. About three years old.. £40

TP-Link AC1350 Wi-Fi Dual Band Gigabit Ceiling Mount Access Point, MU-MIMO, Support 802.3af/at/Passive PoE, Easily Mount to Wall or Ceiling In White.. Bought Amazon in July this year.. £55 SOLD OFF FORUM

TP-link TL-WA801ND 300mps Witless N Access point In White Currys about a year ago… £25 SOLD ZUB

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Avaya revenue slump expected to continue in 2020

Avaya shares closed down 5% Wednesday after the company failed to hit its financial targets for the fourth fiscal quarter and predicted that revenue would likely decline again in 2020.

Avaya brought in $723 million in the three months ended Sept. 30, despite projecting revenues between $735 million and $755 million. The quarter capped a year of disappointing returns, with the company generating just under $2.89 billion after initially telling investors it would sell between $3.01 billion and $3.12 billion worth of products and services.

Avaya attributed its underperformance in the fourth quarter in large part to a delay in executing a 10-year $400 million deal to sell phone systems and contact center software to the Social Security Administration. A competing vendor has challenged the contract, sparking a procurement review that Avaya expects will further delay revenues at least through the current quarter.

Meanwhile, the Avaya revenue slump is projected to continue in fiscal 2020, which began Oct. 1, with the company forecasting receipts of $2.81 billion to $2.89 billion. But analysts credit Avaya for at least significantly slowing the rate of its revenue decline in the two years since emerging from bankruptcy in late 2017.

Company executives said 2020 would be a transformational year for Avaya as it finally introduces a unified communications as a service (UCaaS) offering in partnership with RingCentral. The product will plug a gap in the vendor’s portfolio, which cloud-based competitors had exploited to steal the longtime customers of Avaya’s on-premises gear.

But Avaya is poised to face a significant challenge in a few years, said Steve Blood, analyst at Gartner. Many large enterprises aren’t ready to replace on-premises communications gear because they spent a lot of money on it. But, eventually, that calculation will change.

In the meantime, Avaya is selling maintenance and other services to those customers. The company has highlighted the growth of its software and services segment, which now represents 83% of total revenue, up from 71% in fiscal 2015.

“Avaya will talk about that as having loyal customers,” Blood said. “We will look at that differently. We don’t think they are so much loyal as they need a stop-gap to hold off while they build their strategy with other providers.”

Avaya’s answer to that impending problem has been to invest in a single-tenant cloud product called ReadyNow. It gives each customer a separate instance of the software on servers in an Avaya data center. The architecture allows for a higher level of security and customization than would be possible in a multi-tenant cloud. Avaya said its large enterprise customers prefer that approach.

Partnerships have emerged as another critical aspect of Avaya’s cloud strategy. Avaya is now relying on vendors like RingCentral and Afiniti to deliver innovative products and features. Just last week, Avaya announced it would partner with Google to bring a suite of AI capabilities to contact center customers in 2020.

Avaya plans to begin reporting to investors the percentage of revenue attributable to cloud, partnerships and emerging technologies combined. As of last quarter, that figure stood at 15%, but Avaya expects it will reach 30% once the RingCentral partnership ramps up.

The cloud alone accounted for 11% of revenue in fiscal 2019. That’s up from 10% last fiscal year but below the company’s original estimate of 12% to 14%. Avaya has sold nearly 4 million licenses for cloud telephony and contact center software, up from 3.5 million at the end of fiscal 2018.

Meanwhile, Avaya is retooling its executive team. On Tuesday, Avaya announced that its top cloud executive, Gaurav Passi, was no longer with the company.

Anthony Bartolo will become chief product officer overseeing on premises and cloud portfolio next month. He is currently a top executive at Tata Communications, a networking and communications service provider, and previously spent four years with Avaya.

As part of the shuffle, Chris McGugan, currently senior vice president of solutions and technology, will become CTO.

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For Sale – TP-link hubs and wifi setup many items will split…

519Av4XHBmL._AC_SL1000_.jpgIMG_0884.JPG

I have broken down my wifi setup and looking for the BT home whole home.. so i have the following that will be gathering dust…

TP link Archer VR900 AC1900 witless dual band gigabit VDSL/ADSL modem Router In Black..bought from currys about a year ago.. £65

TP link TD-W9980 N600 witless Dual Band Gigabit VDSL2 Modem Router In Black .. About three years old.. £45

TP-Link AC1350 Wi-Fi Dual Band Gigabit Ceiling Mount Access Point, MU-MIMO, Support 802.3af/at/Passive PoE, Easily Mount to Wall or Ceiling In White.. Bought Amazon in July this year.. £55

TP-link TL-WA801ND 300mps Witless N Access point In White Currys about a year ago… £25 SOLD ZUB

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Odaseva introduces high availability for Salesforce

Salesforce users will be able to continue to work even if Salesforce goes down, thanks to Odaseva’s new addition.

Odaseva ultra high availability (UHA) works similarly to high availability (HA) for any non-SaaS environment. If there’s a Salesforce outage, such as a planned maintenance or an unexpected failure, a customer’s Salesforce account would failover to an emulated Salesforce account in Odaseva. Users can continue to view, edit and update the emulated records like normal. When Salesforce is back up, Odaseva will re-synchronize the two environments, performing what is essentially a failback.

Odaseva UHA is in early access and will be released as an add-on to the Odaseva platform in early 2020. Pricing is not yet available.

Salesforce has become so mission-critical to some organizations that they can’t afford any downtime. Odaseva CEO Sovan Bin said Odaseva UHA isn’t strictly necessary for smaller businesses that can shrug off a small Salesforce outage, but there are places such as call centers that need Salesforce access 100% of the time. These organizations stand to lose hundreds of thousands of dollars for every hour they can’t conduct business, while suffering from lost opportunities and damage to their brand.

“The real damage is because you’ve stopped doing business,” Bin said.

Odaseva provides backup and data governance for Salesforce data. Developed by Salesforce certified technical architects — the highest Salesforce expertise credential — Odaseva Data Governance Cloud offers archiving and automated data compliance on top of data protection features. Odaseva claims its compliance and data governance tools differentiate it from Salesforce backup competitors such as OwnBackup and Spanning.

Data protection and backup only address the integrity of data, but HA addresses its availability and accessibility. Christophe Bertrand, senior analyst at IT analyst firm Enterprise Strategy Group (ESG), said HA is lacking for SaaS application data. He said he didn’t know any other vendor with a similar product or feature.

“Not only is it unique, other vendors aren’t even exploring HA for Salesforce,” Bertrand said.

Bertrand added that other SaaS applications such as Office 365, Box and ServiceNow also have an availability gap, even as they become mission-critical to businesses. When these services go down, companies may have to stop working. Bertrand estimated the cost of downtime averages to higher than $300,000 per hour for most enterprises. Although many vendors provide backup, no one has yet provided a failover/failback offering.

“Ninety-nine-point-whatever percent uptime is not enough. That’s still 15 hours of downtime per year,” Bertrand said.

Screenshot of Odaseva UHA interface
Odaseva UHA users can continue making changes to Salesforce records even if Salesforce is offline.

Odaseva also introduced some new capabilities to its platform this week. It is now integrated with Salesforce Marketing Cloud, which allows users to back up emails, leads, contact information and marketing campaign files stored in Marketing Cloud. Before this integration, customers would have to develop a backup mechanism for Marketing Cloud themselves, which would include complex processes of extracting the data and replicating it.

Odaseva also extended its compliance automation applications to cover more than GDPR. Odaseva has data privacy applications that automatically perform anonymization, right of access, right of erasure and other privacy tasks in order to keep compliant with GDPR. Automated compliance now covers CCPA, HIPAA and a number of privacy regulations in non-U.S. countries such as PIPA (Japan), PIPEDA (Canada) and POPIA (South Africa).

The Salesforce Marketing Cloud integration and compliance automation extensions are available immediately.

Bin said Odaseva will focus on DevOps next. Salesforce Full Sandbox environments can be natively refreshed every 29 days. To help customers accelerate development, Bin said Odaseva will come up with a way to work around that limit and enable more frequent refreshes in a future release.

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ONC urged to slow down for the sake of patient data security

Seven healthcare leadership organizations have called for federal agencies to slow down their work on proposed interoperability and information blocking rules, which are expected to be finalized by the end of 2019. Their major concern is patient data security.

In a letter to the House Committee on Energy and Commerce, healthcare organizations including the American Medical Association (AMA), the College of Healthcare Information Management Executives (CHIME) and the American Health Information Management Association (AHIMA) outlined their concerns with security of healthcare data apps and a lack of security guidelines enabling third-party access to patient data.

They also worry there will be confusion about exceptions to information blocking and are concerned about implementation timelines for regulation requirements.

In February, the Office of the National Coordinator for Health IT (ONC) and the Centers for Medicare and Medicaid Services (CMS) proposed rules that would require healthcare organizations to use FHIR-enabled APIs to share data with healthcare apps. They also seek to define exceptions to information blocking, or unreasonably preventing patient data from being shared. The goal of the proposed rules is to foster greater data sharing and easier patient access to healthcare data.

“The use of APIs and third-party applications has the potential to improve patient and provider access to needed health information,” the letter said. “It also brings us into uncharted territory as patients leave the protections of HIPAA behind.”

The organizations stated that they support the work to improve information sharing through the use of APIs, but they noted it is “imperative that policies be put in place to prevent inappropriate disclosures to third-parties and resultant harm to patients.”

Letter underscores patient data security concern

It’s not the first time ONC has heard concerns about patient data security.

During a U.S. Senate Committee on Health, Education, Labor and Pensions meeting in May, committee chairman Sen. Lamar Alexander cautioned ONC to take interoperability slow and address issues such as privacy concerns when downloading patient data to healthcare apps.

The letter echoes that caution, suggesting that certified APIs should be required to have more security features and provide patients with privacy notices and transparency statements about whether data will be disclosed or sold.  Additionally, the letter notes a lack of security guidelines for providers as they bring third-party apps into their systems, and urges ONC to require API vendors to mitigate threats and security issues that could impact the provider connected to the API.

While healthcare apps and patient data security is the biggest sticking point, healthcare leaders also outlined other areas of concern such as “reasonable timelines” for implementing the final rules, and making exceptions to information blocking clearer. The healthcare leaders asked that ONC provide more examples of actions that would satisfy the exception requirements before the final rules are implemented.

‘Getting it right’

Healthcare leaders then requested ONC continue with the rulemaking process instead of finalizing the rules as they are now, and take more time to work through the issues outlined in the letter.

Lauren Riplinger, vice president of policy and government affairs at AHIMA, said the letter is a formal message to Congress to stress the importance of slowing down and “getting it right.”

She wants the community to “make sure we’re defining things properly, that the implementation periods make sense, and that it’s reflective of the environment and landscape in which we’re currently at as we work toward implementation of these final rules — whenever it gets finalized.”

They say Mars, and this letter says Hawaii. Eventually, everyone will say the moon. That’s where we’re headed.
John HalamkaExecutive director of the health technology exploration center, Beth Israel Lahey Health

In response to the letter, ONC prepared a statement that said the organization is “mindful of the need to balance concerns of incumbent stakeholders with the rights of patients to have transparency and actionable choice in their healthcare.”

John Halamka, executive director of the health technology exploration center at Beth Israel Lahey Health in Boston, said when it comes to rulemaking, it’s better for ONC to ask for Mars and settle for the moon, which he said was the intended goal to begin with.

Because it’s part of the rulemaking process, federal agencies no doubt anticipated pushback from the healthcare community, Halamka said. Ultimately, he believes ONC is headed in the right direction, and the letter asking for the time necessary to work through the details is understandable. Fine tuning of the proposed rules, or sub-regulatory guidance, is crucial, he said. “They say Mars, and this letter says Hawaii,” Halamka said. “Eventually, everyone will say the moon. That’s where we’re headed.”

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Sizing up the Office 365 protection options

When a cyberattack takes down a company that serves thousands, if not millions, of customers, the damage can take a financial toll, as well as dent the company’s reputation.

In April, a ransomware attack hit The Weather Channel, taking down several systems and causing a short outage. When the company confirmed the high-profile incident on Twitter, it was another in a long line of reminders to administrators that no company is immune to cyberattacks. A move from on-premises Exchange to the Microsoft cloud should include a closer examination of all the Office 365 protection offerings to prevent a security breach.

While there were few details on the methods used to infiltrate the company’s systems, these types of attacks typically originate from an attachment or link in an email. Often, a link in an email is more successful for the attacker since it can evade most common endpoint protection systems that rely on virus signatures to detect viruses and ransomware. Attackers use email more frequently by tricking unsuspecting users to click on links by masking the sender’s identity through spoofing. To thwart these attacks, administrators of Exchange Online and Office 365 should constantly evaluate ways to improve their email protections.

To help keep phishing emails and viruses from making it to the mailboxes of the end users, Office 365 administrators have a number of options, even when they use Exchange Online, which Microsoft manages on the back end. There are a number of comprehensive tools that can integrate with the Office 365 email service for additional protection against suspicious content that targets employees. Here is a short list of some of the more popular products Exchange administrators should consider to expand security coverage on the hosted email platform.

Cisco

Better known for its networking business, Cisco has invested significantly in recent years in its products designed to protect infrastructure and services, including those based in Office 365. Some of the company’s offerings have additional complimentary services, such as web filtering and identity management, that can help Exchange administrators increase their cybersecurity defenses.

To help keep phishing emails and viruses from making it to the mailboxes of the end users, Office 365 administrators have a number of options, even when they use Exchange Online, which Microsoft manages on the back end.

Differentiators

  • ability to combine Office 365 email protections with web filtering and multifactor authentication for stronger protections covering multiple fronts;
  • web filtering to boost end-user protections by blocking suspicious content or malicious IP addresses;
  • an end-user reporting mechanism within Outlook to flag emails that may have passed through the system and are considered spam or malicious; and
  • a strong reputation in the marketplace and trusted by many in the IT field.

Pricing

  • Cisco Email Security Premium bundle for one year: $21.99 per user.

Symantec

Symantec continues to reinvent itself and expand its security products and services. The company delivers cybersecurity protection on multiple fronts, starting with server side and endpoint protection and moving to hosted email protection.

Symantec also takes a unique approach to its virus and threat protection by adding AI into some of its products to boost its ability to detect and block attacks that other products miss.

Differentiators

  • the use of behavioral analytics and AI to identify malicious and abnormal activities within Office 365 apps, such as email, OneDrive, SharePoint, Teams and Yammer;
  • user access controls to help block suspicious users and alert IT; and
  • detection and protection against ransomware infections in Office 365.

Pricing

  • Symantec Protect for email protection: $3.95 per user/month.
  • Symantec Safeguard for email protection with image control and policy-based encryption: $7.95 per user/month.

Microsoft

Given that Microsoft is the hosting provider and owner of Office 365, it’s important that the company continues to release security products and services to protect its users and systems against attackers. But, despite the company’s best efforts, enterprises are still not fully aware of all Microsoft offers in its security suite.

Differentiators

  • Microsoft incorporates its security features into Office 365 with no limitations or need for APIs and integration.
  • Microsoft security plans are more cost-effective and, in some cases, already bundled with other services. For example, the Advanced Threat Protection (ATP) Plan 2 is included in Office 365 E5 or Exchange Online Protection, which is also in the E3 and E5 subscriptions.
  • Microsoft offers threat protection within its Office suite products to block malicious code execution in tools such as Word, Excel and PowerPoint.
  • Microsoft security and compliance tools are accessible through the Office 365 admin portal to make it easier on administrators to manage their environment.

Pricing

  • Office 365 ATP Plan 1 (configuration, protection and detection): $2 per user/month.
  • Office 365 ATP Plan 2 (all ATP Plan 1 features plus automation, investigation, remediation and education): $5 per user/month.

Protection tools can only go so far

Those are just a few of the security-based options for administrators to look over as part of their review process to protect their Office 365 services. Other notable contenders in this space include Barracuda, Trend Micro, Mimecast and Proofpoint — just to name some of the companies that have Office 365 protection offerings.

It’s important to note that tools alone will not be enough in the ongoing fight against outside threats. It doesn’t take much to spoof an email address and trick an end user into handing over credentials to a seemingly legitimate source. End-user awareness and education must be part of every administrator’s security plan.

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