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Cisco revenues up, customers warming to new products

Cisco has reported a 6% revenue increase in the quarter ended July 28, as the strong economy contributed to a boost in product sales and customer adoption of new software-driven technology.

Cisco reported on Wednesday its “highest quarterly revenue” of $12.8 billion and predicted a 5% to 7% increase in Cisco revenues year over year in the current quarter, which sent its stock up more than 6% in after-hours trading.

Cisco predicted adjusted net income for the quarter ending in October would range from 70 to 72 cents a share, beating analysts’ projection of 69 cents. Earnings of 70 cents per share for the July quarter beat analysts’ expectations by a penny a share.

The company reported “solid demand” for its products as it continued its transformation into a provider of network software and services from a company dependent on selling high-priced switching and routing hardware. Application sales rose 10% and recurring revenue, a reflection of sales in software subscriptions and services, accounted for 32% of total revenue, up a point from the same period last year.

During a conference call with analysts, Cisco CEO Chuck Robbins attributed the company’s strong quarter to a combination of customers buying more during a strong economy and execution by the Cisco’s sales and product development teams.

“I’m pragmatic to know it’s a combination of both,” Robbins said. “Clearly, the economy has been pretty consistent, and the markets have been positive, so that has certainly helped.”

Cisco revenues show new product sales

Nevertheless, Robbins was pleased with customer reaction to Cisco’s new products, notably the Catalyst 9000 campus switch and the Viptela software-defined WAN, which Cisco acquired last year for $610 million.

Clearly, the economy has been pretty consistent, and the markets have been positive, so that has certainly helped.
Chuck RobbinsCEO, Cisco

Introduced in June 2017, the Catalyst 9000 is the first switch Cisco has sold that requires the customer to buy a subscription to the software running on the hardware.

“I’m very pleased with how the adoption has been from our customers,” Robbins said. As of the end of the July quarter, Cisco had sold the Catalyst 9000 to more than 9,650 organizations.

“You’ll see us over the next coming quarters when we bring new products to market — particularly in the enterprise networking space, but across the portfolio — we will apply that same [software subscription] strategy,” Robbins said.

Viptela is vital in maintaining Cisco’s leading position as a campus networking supplier. The SD-WAN product routes traffic via software to and from campus networks and remote offices. Cisco has integrated the subscription-based Viptela with its Integrated Services Router (ISR) and plans to combine the software with other hardware.

“We’ve begun to see customers actually move forward with deployments,” Robbins said. “It’s early, but we like where we are, and we like what we see.”

Cisco revenues helped by service providers

Cisco also managed to increase sales by 6% to services providers, a customer segment that was down 4% in the previous quarter. Robbins attributed the growth to increased spending by some large customers rather than to purchases of new technology, such as products related to 5G, the next generation of wireless technology.

Robbins said carriers started discussing the infrastructure needs for 5G “in earnest” at Mobile World Congress in Barcelona in February. Nevertheless, he did not expect 5G-related sales to begin for at least a year, picking up in 2020.

AppExchange in Salesforce a slam-dunk for Detroit Pistons’ workflow

The NBA season recently ended, and teams are already preparing for next year, with the draft done and free agency about to begin. While most in the league are awaiting the latest decision of superstar LeBron James, all 30 NBA teams are trying to get better for next season.

The same is true for team business departments, which work behind the scenes to better market and sell to NBA fans. Accomplishing that requires a flexible workflow and software that can help departments run smoother and solve problems that arise.

It’s with that in mind that the Detroit Pistons — one of the more successful franchises in NBA history — uses Salesforce and the AppExchange in Salesforce to better run its business.

Angie Hight is CRM director for the Pistons, working with other business departments in the organization to use Salesforce to solve workflow and efficiency problems.

“I started here five-and-a-half years ago, and I was doing outreach to let others know we have this tool that we can help with,” Hight said. “Somewhere along the line, that has shifted to where they are coming to us now.”

‘It was an old-school process’

Professional sports leagues were among the first industries to adopt the use of analytics and intelligent software to look for difference makers on the field or court, and that same mindset is continuing to flood into the business side of sports.

“We use business intelligence tools to do analysis for data that comes into different systems in the organization,” Hight said. “The biggest area that data is coming from is Salesforce. It’s not just the sales team; it’s in finance and community relations and other departments.”

Salesforce AppExchange screenshot
AppExchange screenshot

With most departments plugging into Salesforce, Hight said she is often inundated with questions from department heads on how to get more out of Salesforce or solve a processes challenge. That’s when Hight turns to the AppExchange in Salesforce.

“We have no internal developer here,” Hight said. “There are times we’ll get a request to build something out that we can’t do, and that’s when we’ll go to the AppExchange in Salesforce.”

One such problem that Hight and the Pistons solved using the Salesforce AppExchange revolved around group night promotions for ticket sales. Previously, the sales department would print out paper flyers, delivering them to various local businesses to distribute or to companies to allocate to their employees.

“It was an inefficient way to get to the customer, and the customers had to fill out that paper sheet with their name and credit card information and send it back,” Hight said. “It was an old-school process. They knew they could sell more tickets with a more automated process, but they didn’t know how to do it.”

Hight perused the AppExchange in Salesforce and ultimately found a form-creation tool that not only attacked the sales department group ticket problem, but it also found uses in other departments.

A multitude of applications

Evaluating the tools to find the best one is challenging, but it’s easier and more accessible to find.
Angie HightCRM director, Detroit Pistons

While Hight and the Pistons have had good luck finding tools in the Salesforce AppExchange, the experience isn’t seamless — mainly due to the explosion of third-party applications that are built on the exchange.

“The only thing that takes me some time is the sheer quantity of applications out there and available,” Hight said. “It’s growing. Five years ago, I’d type in ‘Forms’ and get three tools back. Now, I get pages.”

The trial and error of finding a specific tool can also be frustrating, but with the capability of using the tool in a sandbox in Salesforce AppExchange before licensing, it eases the concern of costs somewhat.

And Salesforce has worked to address the quantity and search difficulties on its AppExchange with better curation and stronger ranking of trusted applications.

“Evaluating the tools to find the best one is challenging, but it’s easier and more accessible to find,” Hight said. “But it’s a longer shopping excursion than it was. They’ve done a good job sorting it — if you’re looking for help within HR or finance, it’s easy to get that. But sometimes what you’re looking for doesn’t fit into a bubble like that.”

The AppExchange in Salesforce is integral to the idea of a Salesforce ecosystem. Salesforce and its partners will generate $859 billion in revenue by 2022.

For Sale – 3 x Monitors: Samsung CF791 34″ UWQHD / 32″ 4K Samsung U32H850 / AND 25″ Dell U2515H QHD

hi,

I’ve messed around for ages to find the right monitor setup, and have ended up with some to sell on

  • I also have a nice QHD/2K IPS Dell U2515H in very good condition – £200
    (there’s a small mark on the stand, and a faint scratch on lower bezel – see pics)

Collection would preferred, but they’ll all come in original boxes etc, so I’d also pack up for courier delivery at your cost/arrangement.

Location: Worthing, West Sussex

______________________________________________________
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  • Landline telephone number. Make a call to check out the area code and number are correct, too
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For Sale – Brand new 120GB Crucial SSD £25 – HyperX HX424C15FBK2 8GB DDR4 £70 brand new

It’s Crucial BX300 CT120BX300SSD1 120 GB SSD brand new. Has not been used. Built a new system but ended up going for a bigger SSD instead. These are £37 new so I think £30 inc is a good price, can’t be posted out until next week so please bare this in mind

HyperX HX424C15FBK2 8GB 2 X 4GB Kit brand new

£68

Price and currency: £25
Delivery: Delivery cost is included within my country
Payment method: bank transfer
Location: stoke on trent
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – 3 x Monitors: Samsung CF791 34″ UWQHD / 32″ 4K Samsung U32H850 / AND 25″ Dell U2515H QHD

hi,

I’ve messed around for ages to find the right monitor setup, and have ended up with some to sell on

  • I also have a nice QHD/2K IPS Dell U2515H in very good condition – £200
    (there’s a small mark on the stand, and a faint scratch on lower bezel – see pics)

Collection would preferred, but they’ll all come in original boxes etc, so I’d also pack up for courier delivery at your cost/arrangement.

Location: Worthing, West Sussex

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.[/lineheight]

For Sale – Brand new 120GB Crucial SSD £25 – HyperX HX424C15FBK2 8GB DDR4 £70 brand new

It’s Crucial BX300 CT120BX300SSD1 120 GB SSD brand new. Has not been used. Built a new system but ended up going for a bigger SSD instead. These are £37 new so I think £30 inc is a good price, can’t be posted out until next week so please bare this in mind

HyperX HX424C15FBK2 8GB 2 X 4GB Kit brand new

£70

Price and currency: £25
Delivery: Delivery cost is included within my country
Payment method: bank transfer
Location: stoke on trent
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – Monitors: Samsung CF791 34″ UWQHD and Dell U2515H FHD

hi,

I’ve messed around for ages to find the right monitor setup, and have ended up with some to sell on

  • I also have a nice 1080p IPS Dell U2515H in very good condition – £200 ono
    (there’s a small mark on the stand, and a faint scratch on lower bezel – see pics)

Collection would preferred, but they’ll all come in original boxes etc, so I’d also pack up for courier delivery at your cost/arrangement.

Location: Worthing, West Sussex

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.[/lineheight]

For Sale – Monitors: Samsung CF791 34″ UWQHD and Dell U2515H FHD

hi,

I’ve messed around for ages to find the right monitor setup, and have ended up with some to sell on

  • A really gorgeous Samsung CF791 UWQHD 34″ AVA screen with Freesync
    I love it (the contrast, clarity and deep blacks are the best I’ve seen on a monitor);
    it just that it doesn’t really work with my X1X, and I have a Nvidia card in the PC, so Freesync no use. The Sammy is in excellent condition and has warranty remaining. Looking for £550 (they’re at least £750 new)
  • A 4K 32″ AVA Samsung U32H850. *Brand new*, boxed, and unused (I’ve had it out and powered it on, it’s a nice screen but I decided to go for an HDR for the X1X)
    Am after £420
  • I also have a nice 1080p IPS Dell U2515H in very good condition – £200 ono
    (there’s a small mark on the stand, and a faint scratch on lower bezel – see pics)

Collection would preferred, but they’ll all come in original boxes etc, so I’d also pack up for courier delivery at your cost/arrangement.

Location: Worthing, West Sussex

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.[/lineheight]

For Sale – WD 6TB RED Hard Drive x 4

Selling 4 of these WD RED 6TB Drives. Was going to use them as part of a proliant set up but never ended up doing anything with them. No Warranty, prefer to sell in 1 lot.

£145 each or £550 for all 4. BT only.

(I’m away with work tomorrow, so will be able to post in the morning or from 27th Jan)

Price and currency: As Stated
Delivery: Delivery cost is included within my country
Payment method: BT
Location: London
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – WD 6TB RED Hard Drive x 4

Selling 4 of these WD RED 6TB Drives. Was going to use them as part of a proliant set up but never ended up doing anything with them. No Warranty, prefer to sell in 1 lot.

£145 each or £550 for all 4. BT only.

(I’m away with work tomorrow, so will be able to post in the morning or from 27th Jan)

Price and currency: As Stated
Delivery: Delivery cost is included within my country
Payment method: BT
Location: London
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.