Tag Archives: focused

S/4HANA Cloud integrates Qualtrics for continuous improvement

SAP is focused on better understanding what’s on the minds of their customers with the latest release of S/4HANA Cloud.

SAP S/4HANA Cloud 1911, which is now available, has SAP Qualtrics experience management (XM) embedded into the user interface, creating a feedback loop for the product management team about the application. This is one of the first integrations of Qualtrics XM into SAP products since SAP acquired the company a year ago for $8 billion.

“Users can give direct feedback on the application,” said Oliver Betz, global head of product management for S/4HANA Cloud at SAP. “It’s context-sensitive, so if you’re on a homescreen, it asks you, ‘How do you like the homescreen on a scale of one to five?’ And then the user can provide more detailed feedback from there.”

The customer data is consolidated and anonymized and sent to the S/4HANA Cloud product management team, Betz said.

“We’ll regularly screen the feedback to find hot spots,” he said. “In particular we’re interested in the outliers to the good and the bad, areas where obviously there’s something we specifically need to take care of, or also some areas where users are happy about the new features.”

Oliver BetzOliver Betz

Because S/4HANA Cloud is a cloud product that sends out new releases every quarter, the customer feedback loop that Qualtrics provides will inform developers on how to continually improve the product, Betz said.

“This is the first phase in the next iteration [of S/4HANA Cloud], which will add more granular features,” he said. “From a product management perspective, you can potentially have a new application and have some questions around the application to better understand the usage, what customers like and what they don’t like, and then to take it in a feedback loop to iterate over the next quarterly shipments so we can always provide new enhancements.”

Qualtrics integration may take time to provide value

It has taken a while, but it’s a good thing that SAP has now begun a real Qualtrics integration story, said Jon Reed, analyst and co-founder of Diginomica.com, an analysis and news site that focuses on enterprise applications. Still, SAP faces a few obstacles before the integration into S/4HANA Cloud can be a real differentiator.

Jon ReedJon Reed

“This isn’t a plug-and-play thing where customers are immediately able to use this the way you would a new app on your phone, like a new GPS app. This is useful experiential data which you must then analyze, manage and apply,” Reed said. “Eventually, you could build useful apps and dashboards with it, but you still have to apply the insights to get the value. However, if SAP has made those strides already on integrating Qualtrics with S/4HANA Cloud 1911, that’s a positive for them and we’ll see if it’s an advantage they can use to win sales.”

The Qualtrics products are impressive, but it’s still too early in the game to judge how the SAP S/4HANA integration will work out, said Vinnie Mirchandani, analyst and founder of Deal Architect, an enterprise applications focused blog.

“SAP will see more traction with Qualtrics in the employee and customer experience feedback area,” Mirchandani said. “Experiential tools have more impact where there are more human touchpoints — employees, customer service, customer feedback on product features — so I think the blend with SuccessFactors and C/4HANA is more obvious. This doesn’t mean that S/4 won’t see benefits, but the traction may be higher in other parts of the SAP portfolio.”

Vinnie MirchandaniVinnie Mirchandani

SAP SuccessFactors is also beginning to integrate Qualtrics into its employee experience management functions.

It’s a good thing that SAP is attempting to become a more customer-centric company, but it will need to follow through on the promise and make it a part of the company culture, said Faith Adams, senior analyst who focuses on customer experience at Forrester Research.

Many companies are making efforts to appear to be customer-centric, but aren’t following through with the best practices that are required to become truly customer-centric, like taking actions on the feedback they get, Adams said.

“It’s sometimes more of a ‘check the box’ activity rather than something that is embedded into the DNA or a way of life,” Adams said. “I hope that SAP does follow through on the best practices, but that’s to be determined.”

Bringing analytics to business users

SAP S/4HANA Cloud 1911 also now has SAP Analytics Cloud directly embedded. This will enable business users to take advantage of analytics capabilities without going to separate applications, according to SAP’s Betz.

It comes fully integrated out of the box and doesn’t require configuration, Betz said. Users can take advantage of included dashboards or create their own.

“The majority usage at the moment is in the finance application where you can directly access your [key performance indicators] there and have it all visualized, but also create and run your own dashboards,” he said. “This is about making data more available to business users instead of waiting for a report or something to be sent; everybody can have this information on hand already without having some business analyst putting [it] together.”

Dana GardnerDana Gardner

The embedded analytics capability could be an important differentiator for SAP in making data analytics more democratic across organizations, said Dana Gardner, president of IT consultancy Interarbor Solutions LLC. He believes companies need to break data out of “ivory towers” now as machine learning and AI grow in popularity and sophistication.

“The more people that use more analytics in your organization, the better off the company is,” Gardner said. “It’s really important that SAP gets aggressive on this, because it’s big and we’re going to see much more with machine learning and AI, so you’re going to need to have interfaces with the means to bring the more advanced types of analytics to more people as well.”

Go to Original Article
Author:

Ecstasy programming language targets cloud-native computing

While recent events have focused on Java and how it will fare as computing continues to evolve to support modern platforms and technologies, a new language is targeted directly at the cloud-native computing space — something Java continues to adjust to.

This new language, known as the Ecstasy programming language, aims to address programming complexity and to enhance security and manageability in software, which are key challenges for cloud app developers.

Oracle just completed its Oracle Open World and Oracle Code One conferences, where Java was dominant. Indeed, Oracle Code One was formerly known as JavaOne until last year, when Oracle changed its name to be more inclusive of other languages.

Ironically, Cameron Purdy, a former senior vice president of development at Oracle and now CEO of Xqiz.it (pronounced “exquisite”), based in Lexington, Mass., is the co-creator of the Ecstasy language. Purdy joined Oracle in 2007, when the database giant acquired his previous startup, Tangosol, to attain its Coherence in-memory data grid technology, which remains a part of Oracle’s product line today.

Designed for containerization and the cloud-native computing era

Purdy designed Ecstasy for what he calls true containerization. It will run on a server, in a VM or in an OS container, but that is not the kind of container that Ecstasy containerization refers to. Ecstasy containers are a feature of the language itself, and they are secure, recursive, dynamic and manageable runtime containers, he said.

For security, all Ecstasy code runs inside an Ecstasy container, and Ecstasy code cannot even see the container it’s running inside of — let alone anything outside that container, like the OS, or even another container. Regarding recursivity, Ecstasy code can create nested containers inside the current container, and the code running inside those containers can create their own containers, and so on. For dynamism, containers can be created and destroyed dynamically, but they also can grow and shrink within a common, shared pool of CPU and memory resources. For manageability, any resources — including CPU, memory, storage and any I/O — consumed by an Ecstasy container can be measured and managed in real time. And all the resources within a container — including network and storage — can be virtualized, with the possibility of each container being virtualized in a completely different manner.

Overall, the goal of Ecstasy is to solve a set of problems that are intrinsic to the cloud:

  • the ability to modularize application code, so that some portions could be run all the way out on the client, or all the way back in the heart of a server cluster, or anywhere in-between — including on shared edge and CDN servers;
  • to make code that is portable and reusable across all those locations and devices;
  • to be able to securely reuse code by supporting the secure containerization of arbitrary modules of code;
  • to enable developers to manage and virtualize the resources used by this code to enhance security, manageability, real-time monitoring and cloud portability; and
  • to provide an architecture that would scale with the cloud but could also scale with the many core devices and specialized processing units that lie at the heart of new innovation — like machine learning.

General-purpose programming language

Ecstasy, like C, C++, Java, C# and Python, is a general-purpose programming language — but its most compelling feature is not what it contains, but rather what it purposefully omits, Purdy said.

For instance, all the aforementioned general-purpose languages adopted the underlying hardware architecture and OS capabilities as a foundation upon which they built their own capabilities, but additionally, these languages all exposed the complexity of the underlying hardware and OS details to the developer. This not only added to complexity, but also provided a source of vulnerability and deployment inflexibility.

As a general-purpose programming language, Ecstasy will be useful for most application developers, Purdy said. However, Xqiz.it is still in “stealth” mode as a company and in the R&D phase with the language. Its design targets all the major client device hardware and OSes, all the major cloud vendors, and all of the server back ends.

“We designed the language to be easy to pick up for anyone who is familiar with the C family of languages, which includes Java, C# and C++,” he said. “Python and JavaScript developers are likely to recognize quite a few language idioms as well.”

Ecstasy is not a superset of Java, but [it] definitely [has] a large syntactic intersection. Ecstasy adds lots and lots onto Java to improve both developer productivity, as well as program correctness.
Mark FalcoSenior principal software development engineer, Workday

Ecstasy is heavily influenced by Java, so Java programmers should be able to read lots of Ecstasy code without getting confused, said Mark Falco, a senior principal software development engineer at Workday who has had early access to the software.

“To be clear, Ecstasy is not a superset of Java, but [it] definitely [has] a large syntactic intersection,” Falco said. “Ecstasy adds lots and lots onto Java to improve both developer productivity, as well as program correctness.” The language’s similarity to Java also should help with developer adoption, he noted.

However, Patrick Linskey, a principal engineer at Cisco and another early Ecstasy user, said, “From what I’ve seen, there’s a lot of Erlang/OTP in there under the covers, but with a much more accessible syntax.” Erlang/OTP is a development environment for concurrent programming.

Falco added, “Concurrent programming in Ecstasy doesn’t require any notion of synchronization, locking or atomics; you always work on your local copy of a piece of data, and this makes it much harder to screw things up.”

Compactness, security and isolation

Moreover, a few key reasons for creating a new programming language for serverless, cloud and connected devices apps are their compactness, security and isolation, he added.

“Ecstasy starts off with complete isolation at its core; an Ecstasy app literally has no conduit to the outside world, not to the network, not to the disk, not to anything at all,” Falco said. “To gain access to any aspect of the outside world, an Ecstasy app must be injected with services that provide access to only a specific resource.”

“The Ecstasy runtime really pushes developers toward safe patterns, without being painful,” Linskey said. “If you tried to bolt an existing language onto such a runtime, you’d end up with lots of tough static analysis checks, runtime assertions” and other performance penalties.

Indeed, one of the more powerful components of Ecstasy is the hard separation of application logic and deployment, noted Rob Lee, another early Ecstasy user who is vice president and chief architect at Pure Storage in Mountain View, Calif. “This allows developers to focus on building the logic of their application — what it should do and how it should do it, rather than managing the combinatorics of details and consequences of where it is running,” he noted.

What about adoption?

However, adoption will be the “billion-dollar” issue for the Ecstasy programming language, Lee said, noting that he likes the language’s chances based on what he’s seen. Yet, building adoption for a new runtime and language requires a lot of careful and intentional community-building.

Cisco is an easy potential candidate for Ecstasy usage, Linskey said. “We build a lot of middlebox-style services in which we pull together data from a few databases and a few internal and external services and serve that up to our clients,” he said. “An asynchronous-first runtime with the isolation and security properties of Ecstasy would be a great fit for us.”

Meanwhile, Java aficionados expect that Java will continue to evolve to meet cloud-native computing needs and future challenges. At Oracle Code One, Stewart Bryson, CEO of Red Pill Analytics in Atlanta, said he believes Java has another 10 to 20 years of viability, but there is room for another language that will better enable developers for the cloud. However, that language could be one that runs on the Java Virtual Machine, such as Kotlin, Scala, Clojure and others, he said.

Go to Original Article
Author:

For Sale – Selling my Ryzen 1700X Build without GPU

20180822_183514.jpg

Hi there.

I’m selling my Ryzen 1700X system as I’m upgrading to a more workstation focused build for my college work that I start in September but keeping my main GPU for my next system.

I was looking for around £600-500 for this build at least but if this could be price checked, I would greatly appreciate that. Thank you.

Specs are :
AMD Ryzen 1700X CPU 8 core CPU
Gigabyte Gaming B350 Motherboard
16GB DDR4 Corsair 3000mhz Ram
Noctua NH-U12S SE-AM4 CPU Cooler
256GB Samsung Evo 850 Solid State Drive
Phanteks P400 Case
650W EVGA Supernova G2 Gold PSU Power Supply 80+

I do have a spare old Asus Nvidia GT610 card for basic test purposes and usage.

If you’re interested in this PC, I can post using the box for the Coolermaster case I bought.
PM or comment if you are.

Price and currency: £600
Delivery: Delivery cost is included within my country
Payment method: Paypal
Location: Glasgow
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – Selling my Ryzen 1700X Build without GPU

Hi there.

I’m selling my Ryzen 1700X system as I’m upgrading to a more workstation focused build for my college work that I start in September but keeping my main GPU for my next system.

I was looking for around £600-500 for this build at least but if this could be price checked, I would greatly appreciate that. Thank you.

Specs are :
AMD Ryzen 1700X CPU 8 core CPU
Gigabyte Gaming B350 Motherboard
16GB DDR4 Corsair 3000mhz Ram
Noctua NH-U12S SE-AM4 CPU Cooler
256GB Samsung Evo 850 Solid State Drive
Phanteks P400 Case
650W EVGA Supernova G2 Gold PSU Power Supply 80+

I do have a spare old Asus Nvidia GT610 card for basic test purposes and usage.

If you’re interested in this PC, I can post using the box for the Coolermaster case I bought.
PM or comment if you are.

Price and currency: £600
Delivery: Delivery cost is included within my country
Payment method: Paypal
Location: Glasgow
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I have no preference

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

Evergreen Services Group: New deal to up MSP revenue to $40M

Evergreen Services Group, a holding company focused on purchasing managed service providers, is on the cusp of its fifth acquisition, a move that will bring the investor’s MSP revenue to more than $40 million.

The company, based in San Francisco, launched in 2017 as a spinoff of Alpine Investors, a private equity firm. Evergreen has received a $100 million equity commitment from Alpine to launch its acquisition campaign, which got underway seven months ago, according to Ramsey Sahyoun, head of M&A at Evergreen.

Evergreen’s investments include Executech, an MSP in the Salt Lake City area; Wolf Consulting and Jenlor, MSPs in greater Pittsburgh; and Interlaced LLC, an MSP in San Diego specializing in Apple environments.

Next up is an acquisition of an Austin, Texas, MSP that Evergreen Services Group expects to announce next week.

M&A in the MSP market

Evergreen’s acquisitions are in line with the general consolidation trend ongoing in the MSP market. A number of investment groups, including Fusion Agiletech, Converge Technology Partners and Great Hill Partners in conjunction with Reliam Inc., for example, are in the process of building IT services company platforms.

Sahyoun said Evergreen offers a different opportunity for MSPs in the M&A landscape. He said Evergreen purchases 100% of a company and generally pays in cash upfront, noting that other investors strike deals based on earn-outs or seller notes.

In addition, Evergreen takes a long-term view as it acquires companies, Sahyoun said.

“We are not going to smash a few MSPs together and sell in three or four years,” he said. “We are fortunate … to have a long-term financial backer behind this vision of ‘Let’s do this over many years and not just try to make a quick buck.'”

The long-range view enables Evergreen to invest in its acquired companies. Sahyoun said investments in sales and marketing, as well as in service delivery, sets up the acquired companies to have sustainable growth.

The companies Evergreen has acquired thus far will operate as stand-alone, independent platforms, he explained. Evergreen’s approach is to treat companies above the $1 million EBITDA threshold as platforms and those below that mark as add-on acquisitions that would be tucked into one of Evergreen’s platforms.

While Evergreen Services Group doesn’t plan to integrate the platform companies, there will be coordination among its holdings. Sahyoun said Evergreen recently started to bring executives from the companies together in a peer-group format in which they can share best practices and discuss business challenges. In addition, Evergreen provides a subject-matter expert directory and playbook on its website to help companies through such tasks as selecting an IaaS provider or collecting accounts receivable.

Chart showing recent transactions in the IT services industry
Evergreen Services Group is among the investment organizations looking to do deals in the MSP market.

Looking for SMB focus, MRR

Evergreen’s acquisition approach is to look for MSPs serving the small and medium-sized business market that have more than half of their business coming from monthly recurring revenue (MRR).

We look for companies that have a good, predictable stream of revenue.
Ramsey Sahyounhead of M&A, Evergreen Services Group

“That is what we value and what gets us excited about this industry,” Sahyoun said of MRR. “We look for companies that have a good, predictable stream of revenue.”

Customer satisfaction and high retention rates are also important factors in assessing acquisition candidates. To determine customer satisfaction, Evergreen Services Group goes through a process of talking to a subset of an acquisition candidate’s customers as part of its post-letter-of-intent due diligence.

Sahyoun said the company uses a third-party vendor to conduct the customer surveys, which yield such information as net promoter scores.

In general, Sahyoun suggested the recent uptick in acquisition activity in the MSP market signals a greater confidence in the companies following the MSP business model.

“The business has gotten fundamentally better over time,” he said, noting the shift from break-fix to MMR revenue. “That is a big part of what is driving investor interest.”

Other news

  • Microsoft made several announcements ahead of its annual partner conference, Microsoft Inspire. Among the disclosures is a free version of Microsoft Teams; a Whiteboard app for Windows 10 that is also slated for iOS; an expanded Azure Data Box offering; and new programs and resources that aim to help partners take advantage of Microsoft’s global customer and partner ecosystems. Microsoft also unveiled an Azure Expert MSP program, two Cloud Practice Playbooks and four Digital Transformation eBooks. Microsoft Inspire will run July 15 to 19 in Las Vegas.
  • Accenture has acquired Kogentix, a Schaumburg, Ill., company that focuses on big data and AI services. Kogentix employs about 220 big data engineers, data scientists, machine learning engineers and software developers, according to Accenture.
  • IT management software company SolarWinds has acquired Trusted Metrics, a threat monitoring and management vendor. SolarWinds said it will launch SolarWinds Threat Monitor, a tool for MSPs and managed security services providers, as a result of the buyout. In related news, private equity investment firm and SolarWinds backer Thoma Bravo revealed plans to purchase a majority interest in identity and access management player Centrify.
  • More than half of North American channel partners expect to see an increase in IT spending in 2018 compared with last year, according to a mid-year survey of 363 partner companies undertaken by OneAffiniti, a channel marketing solutions provider.
  • Dataguise, a data privacy protection and compliance vendor, unwrapped the DgSecure Partner Program for selling the company’s data governance enablement software. The program provides training and certification; incentives; demo software; sales leads and sales enablement tools; and market development funds (MDF). Partners can also access deal registration and marketing materials through the Dataguise partner portal, the vendor said.
  • Networking vendor Ruckus Networks unveiled a program for enabling partners to sell Ruckus Cloud Wi-Fi. The Cloud-Ready Specialization Program offers tools, training, technical support and incentives and is open to Select- and Elite-level Ruckus Ready partners, the vendor said. Ruckus also provides Smart Cities, Large Public Venue and Education specializations.
  • Yamaha Unified Communications, an audio and video conferencing vendor, introduced a global partner program. The program features three tiers — Basic, Emerging and Prime — with incremental benefits and incentives. At the Basic level, partners can access deal registration, a demo program, special discounts, product training and post-sales technical support. Emerging and Prime partners can tap volume incentive rebates and marketing support such as MDF, according to Yamaha UC.
  • WhiteHat Security, an application security provider, and RiskIQ, a digital threat management firm, are integrating their platforms. The integration gives joint customers “a detailed inventory of web-facing properties, which we can onboard into WhiteHat Sentinel for continuous scanning,” according to John Atkinson, vice president of strategic alliances at WhiteHat Security. As a result, channel partners can provide a “comprehensive solution for dynamic application security testing.”
  • Cybersecurity vendor Bitdefender expanded its security offerings for MSPs. New products include Patch Management, Advanced Threat Security, and Endpoint Detection and Response, available within the Bitdefender Cloud Security for MSP endpoint security suite. The three new offerings can be purchased via monthly usage-based licensing, Bitdefender said.
  • LogiGear, a software-testing vendor, said Royal Cyber, a solution provider based in Naperville, Ill., has joined its roster of value-added resellers. Royal Cyber will provide automation testing using LogiGear’s TestArchitect technology, LogiGear said.

Market Share is a news roundup published every Friday.

TD builds on its reputation for excellent customer service with digital banking services powered by the Microsoft Cloud – Transform

TD Bank Group (TD) is sharply focused on building the bank of the future. A future where digital is one of the core driving forces of its transformation journey; where data provides insights into the bank’s customer beliefs, needs and behaviors; and where technology will be the centerpiece of the bank’s delivery model.

In a short time, the bank has made tremendous progress. While TD continues to make the necessary investments in its digital transformation, it does so with the customer at the center. TD has always delivered spectacular in-person customer experiences – that’s how it became the sixth largest bank in North America.

Phrases like artificial intelligence, big data and cloud services didn’t exist in the industry several years ago, but now they’re part of everyday discussions across TD. The bank’s digital and data-driven transformation allows more meaningful and personal engagements with customers, fuels application development, and informs branch and store service delivery by gathering insights to better serve customers the way they want to be served, with precision and close attention to their specific needs.

[embedded content]

TD generates close to 100 million digital records daily, and has more than 12 million digitally active customers. With the Microsoft Cloud to help harness that data, TD can deliver on their promise of legendary service at every touchpoint.

“After all, we’re talking about people’s money,” says Imran Khan, vice president of Digital Customer Experience at TD. “No one gets up in the morning and says, ‘I want a mortgage or a new credit card.’ They say, ‘I want to own a home, invest in my children’s education, start a business, take a holiday with my family, plan for a happy and secure retirement.”

TD knew early on that to innovate quickly it required a flexible platform that harnessed customer data and delivered actionable insights. With Microsoft Azure and data platform services to help provide the power and intelligent capabilities TD was in search of, the financial institution continues to live up to its rich reputation.

Cisco Intersight to take data center networking to the cloud

Cisco’s new cloud-based system for managing converged infrastructure in the data center is currently focused mostly on the computing layer. In the future, however, network management will become a critical component.

On Thursday, the hardware-maker introduced Cisco Intersight, a software-as-a-service system that will eventually become a full-fledged management option for the company’s Unified Computing System (UCS) and HyperFlex, a hyper-converged infrastructure platform. To meet that goal of a complete management system, Cisco plans to add capabilities for network operators.

“The goal is that you have a consistent policy framework across the data center,” said Ken Spear, product marketing manager for UCS at Cisco. “We’re simplifying things, so that also has to occur at the [network] fabric level.”

Cisco Intersight and networking

Intersight, which is available as a tech preview, will contain some of the capabilities of UCS Manager, with others added over time. The SaaS system will also include the Cisco Integrated Management Controller, which is used to connect UCS Manager to external servers.

Eventually, Cisco will tack on UCS Director, an orchestrator that ties together hypervisor, network, storage and compute. UCS Director can be used to configure Layer 4-7 services, such as load balancers and firewalls. Director does this by providing a UCS connector to Cisco’s software-defined networking platform, Application Centric Infrastructure.

UCS Director’s integration into Cisco Intersight will mark the start of the system’s network management piece, Spear said. “That’s when it will tie into networks.”

The details of that tie-in are unavailable, but it’s safe to assume that network operators will benefit from the performance metrics, telemetry and device-tracking data Intersight will gather and analyze. Network managers will also get access to Intersight’s analytics and machine learning capabilities, which will help with maintenance, troubleshooting and automation.

The goal of Cisco Intersight

Cisco’s grand plan is to provide context data to every IT group — network, storage, server and virtualization, said Torsten Volk, an analyst at Enterprise Management Associates, based in Boulder, Colo.

“Intersight aims to bridge the traditional data center silos — with their individual element managers — so that policies, cost control, telemetry and performance metrics can be centrally applied,” Volk said.

Cisco is building a ‘one-stop shop for management of everything data-center-related.’
Andrew Froehlichpresident of West Gate Networks

In essence, Cisco is building a “one-stop shop for management of everything data-center-related,” said Andrew Froehlich, a TechTarget contributor and president of the network consultancy West Gate Networks in Loveland, Colo.

“It’s a great play by Cisco, since they are one of the few companies to offer products for almost every data center function,” Froehlich said.

Intersight is available as a tech preview that’s limited to telemetry collection. In the fourth quarter, Cisco plans to release an Essentials version that will include analytics, system monitoring and operational capabilities. The service will cost $12.49 per month for each physical server. Cisco plans to release more expensive versions incorporating additional features later.

Intersight fits into Cisco’s strategy of increasing recurring revenue from software and cloud-based services over the next several years to offset declining hardware sales. The move toward software and the cloud also helps Cisco in its goal of simplifying network infrastructure complexity.