Tag Archives: Integrated

Dreamforce brings Salesforce products upgrades

Users can anticipate more Einstein AI features to be integrated with Salesforce products and more news about the CRM vendor’s recent acquisitions and how they will play pivotal roles in the Salesforce platform.

Salesforce is expected to unveil the Einstein and acquisition developments at Dreamforce, the company’s annual customer conference in San Francisco that attracts nearly 150,000 attendees.

Analysts said they expect substantial upgrades to core Salesforce systems and more use cases for Einstein and how recent acquisitions of CloudCraze and MuleSoft fit into the Salesforce ecosystem.

“Salesforce is trying to tell the story that they are the customer success platform for all companies, B2B, B2C and companies that operate in both industries,” said John Bruno, an analyst at Forrester.

Bruno added that he expects more keynotes than usual from companies like Adidas that show how Salesforce products allow companies to work with a variety of customers, from both the business and consumer sectors.

“I think you’ll hear a tight story around exactly how Salesforce and CloudCraze and Commerce Cloud fit for B2B and B2C companies,” Bruno said. “Is it going to be prime time ready? No, but they will target that story because Salesforce hasn’t told that story great.”

Attendees at Dreamforce 2017 in San Francisco
Users can learn about new upgrades and features for all Salesforce products at Dreamforce conference.

New Quip Slides system

Meanwhile, Salesforce said Sept. 17, a week before Dreamforce, that it will be showing at the conference PowerPoint-esque upgrade to its content collaboration platform, Quip, called Quip Slides.

Quip Slides is an AI-assisted platform to help workgroups create interactive presentations mainly for internal meetings and training. It features real-time collaboration, charting, live data, feedback prompts and engagement insights.

Another feature in Quip is Salesforce partner-built Live Apps, which enable work teams to embed Box and Dropbox files into Quip.

Integrating the Integration Cloud

The CloudCraze acquisition was just one of several the San Francisco-based CRM giant made to improve its suite of products. Salesforce spent $6.5 billion to acquire MuleSoft and build out what it’s calling the Integration Cloud.

What Salesforce is recognizing is there’s a whole different set of roles for how you manage customers now.
John Brunoanalyst, Forrester

Paul Greenberg, founder and analyst at The 56 Group, said he sees the name “Integration Cloud” as a misnomer, but that he thinks the MuleSoft purchase is a pivotal acquisition to bolster Salesforce.

“Despite its silly name as Integration Cloud, MuleSoft was a smart acquisition as it gives Salesforce access to all these different layers of service and does a lot of things Salesforce couldn’t previously do,” Greenberg said. “For integrations to succeed, it’s not just about building on the Salesforce platform. Without MuleSoft it was harder to build out integrations.”

With many organizations working to upgrade legacy systems and update their processes and provide  customers with a modern experience, the ability to connect legacy systems to current platforms is often laborious. Salesforce hopes its Integration Cloud will help ease that transition.

“We’ve ended up in a hybrid world,” said Michael Fauscette, chief research officer at G2 Crowd. “We’ve created so many data silo issues and it’s incumbent on the platform players to provide the ability to get past that.”

Continuing with business transformation

In addition to the expected unveiling of Integration Cloud and B2B commerce use cases, Salesforce is anticipated to continue its strategy of bringing together different customer-facing departments to help curate better customer experiences.

“I don’t think it’s a fully mature or fully conscious Salesforce strategy, but Salesforce is drilling down toward more personalization,” Greenberg said. “Salesforce’s Connections conference was the first step to that public story where we saw Marketing Cloud, Sales Cloud and Service Cloud becoming cross clouds in more significant ways than ever before.”

Bruno, from Forrester, agreed that organizational transformation and how Salesforce products can help is a major theme for Salesforce.

“What Salesforce is recognizing is there’s a whole different set of roles for how you manage customers now,” Bruno said. “I can see themes where [Salesforce] recognizes businesses have changed, customer engagement has changed and they are trying to provide solutions to account for that.”

More than just Salesforce products

Beyond the larger topics around its new acquisitions and customer empowerment, all of the core Salesforce products are expected to receive upgrades and users will be able to attend sessions with roadmaps outlining the future for Salesforce products.

“A core part of Dreamforce is about unveiling new innovations and it’s what customers have come to expect,” said Brigitte Donner, VP and conference chair for Dreamforce, at Salesforce. “We have more product keynotes planned than ever before.”

Donner added that the theme for Dreamforce is “change,” extending beyond just Salesforce products to larger social issues, with the first climate summit planned at Dreamforce this year, as well as Salesforce bringing back an equality summit.

Dreamforce takes place Sept. 25 to 28. Check SearchSalesforce.com for daily conference coverage.

Cisco Viptela integrated with IOS XE on ISR, ASR

Cisco has integrated its Viptela software-defined WAN with the company’s IOS XE network operating system, effectively making the cloud-controlled SD-WAN product an option for distributing network traffic from Cisco ISR and ASR routers.

Announced this week, the integration means companies using Cisco’s legacy SD-WAN product, Intelligent WAN — often used with the Integrated Services Router (ISR) — can switch to a much simpler system. IWAN’s complexity precluded broad market adoption, so when Cisco acquired Viptela last year for $610 million, many analysts predicted the company would eventually migrate customers to Viptela.

Connecting Cisco Viptela to IOS XE adds a cloud-controlled element to IOS XE hardware through the SD-WAN product’s vManage console. The cloud-based software is the centralized component for configuration management and monitoring network traffic going to and from the ISR and Aggregation Services Router (ASR) hardware.

As a router network operating system, IOS XE includes dozens of services beyond routing and switching, such as encryption, authentication, firewall capabilities and policy enforcement.

Next for Cisco Viptela

In March, Cisco launched cloud-based predictive analytics for Viptela, called vAnalytics. The software, which companies access through vManage, provides network managers with answers to what-if scenarios.

Over the next 18 months, Cisco plans to merge vManage into DNA Center, a centralized software console for managing campus networks built on top of Cisco’s Catalyst 9000 campus switches. The integration would provide network managers with a single view of their LAN, WAN and campus networks.

Companies use SD-WAN for traffic distribution across broadband, Long Term Evolution and MPLS links connecting campuses and remote offices to the internet and the corporate data center. In the first quarter, companies refreshing their campus and branch networks contributed to a more than 5% increase year to year in 1 Gb Ethernet revenue and a nearly 16% rise in port shipments, according to IDC.

Cisco claimed organizations use more than 1 million ISR and ASR routers globally. ASR routers are designed for high-bandwidth applications, such as video streaming, while ISR systems are for small or midsize networks found in small businesses and branch offices.

Microsoft adds live broadcasting software to Teams

Microsoft has added live broadcasting software to Microsoft Stream and integrated the service with Yammer and Microsoft Teams. The move should help Microsoft compete against main rival Cisco, which has made the video platform Webex the centerpiece of its collaboration portfolio.

The vendor will soon give Microsoft Teams users the ability to host one-to-many live events from within the team collaboration app. The feature, released in preview this week, will eventually replace Skype Meeting Broadcast, although Microsoft did not provide a timeline for that transition.

Enterprises can use the live broadcasting software added to Microsoft Stream this week in a variety of ways. For example, companies could use the software to conduct in-house town halls or product launches.

Microsoft Stream works with webcams and lets presenters share files and their screens while attendees comment in real time. Microsoft has also partnered with video encoding vendors, including Telestream and Haivision, so that businesses can integrate Stream with third-party cameras.

Microsoft plans to give more customers access to advanced AI features in Stream later this quarter, including automated, searchable, speech-to-text transcripts. Stream also uses facial recognition to identify speakers, creating an interactive list of speakers that viewers can use to navigate the recording.

Microsoft live broadcasting software improves Office 365

The enterprise market for live broadcasting software is crowded with vendors, from consumer options like YouTube and Venmo to pure-play webcasting services like On24 and TalkPoint. Most web conferencing platforms, such as Cisco Webex and Zoom, can also host webinars.

Microsoft is trying to stand out by offering an integrated portfolio that connects the live events of Microsoft Stream with collaboration apps like Microsoft Teams. Combining the software makes sense because businesses already use Teams for messaging and online meetings, according to Adam Preset, an analyst at Gartner.

“Technology vendors that can keep their customers inside an ecosystem can add more value if everything works together nicely,” Preset said. “That can also displace competitors who would have a tougher time breaking in even if their solutions are more mature or stronger in other areas.”

Stream’s integration with Microsoft Teams means that messages and content related to both daily work and company-wide meetings will exist in the same place, making it easier to start and continue conversations stemming from those live events, Preset said.

Cisco has also sought to provide a one-stop-shop for collaboration by merging its team collaboration app, Cisco Webex Teams (formerly Cisco Spark), with its industry-leading web conferencing platform, Cisco Webex.

Skype for Business customers that use that platform’s live broadcasting feature will soon be forced to transition to Microsoft Stream. However, Microsoft’s recently demonstrated willingness to open the Teams platform to developers could lead to other live broadcasting services being integrated with the product.

“The pool of people running large events in Skype Meeting Broadcast isn’t as large as those using Skype for Business Online for daily messaging and meetings,” Preset said. “That smaller set of event organizers will be looking at a large set of alternatives for delivering broadcasts.”

For Sale – MacBook Pro (15-inch, 2016)

  • Touch Bar with integrated Touch ID sensor
  • Space Gray
  • 15.4-inch Retina display
  • 2.6GHz quad-core Intel Core i7, Turbo Boost up to 3.5GHz, with 6MB shared L3 cache
  • 256GB PCIe-based onboard SSD
  • 16GB of 2133MHz LPDDR3 onboard memory
  • Radeon Pro 450 with 2GB of GDDR5 memory and automatic graphics switching
    Intel HD Graphics 530
  • Four Thunderbolt 3 (USB-C) ports

Have for sale, the above well-specced 15″ MBP in space grey, bought from the Apple refurb store and as been well cared for and is in excellent condition.

Comes in a white box with the charger.

Under AppleCare until January 2019 and also included is a lovely Tucano hard case to protect this investment.

Asking for £1400 delivered, or collection welcomed.

May consider a trade for something a little more portable such as 13″ MBP, new 2018 iPad or possibly Surface Pro or equivalent.

Price and currency: 1400
Delivery: Delivery cost is included within my country
Payment method: BT
Location: North London, N22
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

For Sale – MacBook Pro (15-inch, 2016)

  • Touch Bar with integrated Touch ID sensor
  • Space Gray
  • 15.4-inch Retina display
  • 2.6GHz quad-core Intel Core i7, Turbo Boost up to 3.5GHz, with 6MB shared L3 cache
  • 256GB PCIe-based onboard SSD
  • 16GB of 2133MHz LPDDR3 onboard memory
  • Radeon Pro 450 with 2GB of GDDR5 memory and automatic graphics switching
    Intel HD Graphics 530
  • Four Thunderbolt 3 (USB-C) ports

Have for sale, the above well-specced 15″ MBP in space grey, bought from the Apple refurb store and as been well cared for and is in excellent condition.

Comes in a white box with the charger.

Under AppleCare until January 2019 and also included is a lovely Tucano hard case to protect this investment.

Asking for £1400 delivered, or collection welcomed.

May consider a trade for something a little more portable such as 13″ MBP, new 2018 iPad or possibly Surface Pro or equivalent.

Price and currency: 1400
Delivery: Delivery cost is included within my country
Payment method: BT
Location: North London, N22
Advertised elsewhere?: Advertised elsewhere
Prefer goods collected?: I prefer the goods to be collected

______________________________________________________
This message is automatically inserted in all classifieds forum threads.
By replying to this thread you agree to abide by the trading rules detailed here.
Please be advised, all buyers and sellers should satisfy themselves that the other party is genuine by providing the following via private conversation to each other after negotiations are complete and prior to dispatching goods and making payment:

  • Landline telephone number. Make a call to check out the area code and number are correct, too
  • Name and address including postcode
  • Valid e-mail address

DO NOT proceed with a deal until you are completely satisfied with all details being correct. It’s in your best interest to check out these details yourself.

MacBook Pro (15-inch, 2016)

  • Touch Bar with integrated Touch ID sensor
  • Space Gray
  • 15.4-inch Retina display
  • 2.6GHz quad-core Intel Core i7, Turbo Boost up to 3.5GHz, with 6MB shared L3 cache
  • 256GB PCIe-based onboard SSD
  • 16GB of 2133MHz LPDDR3 onboard memory
  • Radeon Pro 450 with 2GB of GDDR5 memory and automatic graphics switching
    Intel HD Graphics 530
  • Four Thunderbolt 3 (USB-C) ports

Have for sale, the above well-specced 15″ MBP in space grey, bought from the Apple refurb store and…

MacBook Pro (15-inch, 2016)

MacBook Pro (15-inch, 2016)

  • Touch Bar with integrated Touch ID sensor
  • Space Gray
  • 15.4-inch Retina display
  • 2.6GHz quad-core Intel Core i7, Turbo Boost up to 3.5GHz, with 6MB shared L3 cache
  • 256GB PCIe-based onboard SSD
  • 16GB of 2133MHz LPDDR3 onboard memory
  • Radeon Pro 450 with 2GB of GDDR5 memory and automatic graphics switching
    Intel HD Graphics 530
  • Four Thunderbolt 3 (USB-C) ports

Have for sale, the above well-specced 15″ MBP in space grey, bought from the Apple refurb store and…

MacBook Pro (15-inch, 2016)

MacBook Pro (15-inch, 2016)

  • Touch Bar with integrated Touch ID sensor
  • Space Gray
  • 15.4-inch Retina display
  • 2.6GHz quad-core Intel Core i7, Turbo Boost up to 3.5GHz, with 6MB shared L3 cache
  • 256GB PCIe-based onboard SSD
  • 16GB of 2133MHz LPDDR3 onboard memory
  • Radeon Pro 450 with 2GB of GDDR5 memory and automatic graphics switching
    Intel HD Graphics 530
  • Four Thunderbolt 3 (USB-C) ports

Have for sale, the above well-specced 15″ MBP in space grey, bought from the Apple refurb store and…

MacBook Pro (15-inch, 2016)

MacBook Pro (15-inch, 2016)

  • Touch Bar with integrated Touch ID sensor
  • Space Gray
  • 15.4-inch Retina display
  • 2.6GHz quad-core Intel Core i7, Turbo Boost up to 3.5GHz, with 6MB shared L3 cache
  • 256GB PCIe-based onboard SSD
  • 16GB of 2133MHz LPDDR3 onboard memory
  • Radeon Pro 450 with 2GB of GDDR5 memory and automatic graphics switching
    Intel HD Graphics 530
  • Four Thunderbolt 3 (USB-C) ports

Have for sale, the above well-specced 15″ MBP in space grey, bought from the Apple refurb store and…

MacBook Pro (15-inch, 2016)