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Microsoft study: Teens are better than adults at finding help with online issues – Microsoft on the Issues

It’s World Kindness Day – and we’re calling on teens across the globe to assist adults with online issues. That’s because, according to our latest research conducted in 25 countries, teens are considerably better than adults at tracking down useful resources to help resolve digital difficulties.

Both demographic groups say risk is a significant problem when it comes to life online. Both also admit that finding help can be hard. Some 74% of teens and 73% of adults say online risks are a “big problem,” while 65% of teens say they know where to find useful resources, compared to just 39% of adults. Both percentages are up from last year when 60% of teens and 37% of adults said they knew where to turn for assistance. In addition, 41% of teenagers and 44% of grown-ups said tracking down resources to assist with online risks can be “somewhat to extremely” difficult.

The findings are from Microsoft’s latest research into aspects of digital civility – encouraging safer, healthier and more respectful online interactions among all people. The study, “Civility, Safety and Interaction Online – 2019,” polled teens aged 13-17 and adults aged 18-74 about their exposure to 21[1] different online risks. This latest research builds on similar studies we’ve undertaken each year for the last three years. Previous projects polled the same demographic groups in 14, 22 and 23 countries, respectively. A total of 12,520 individuals participated in this year’s study, and we’ve surveyed more than 44,000 people on these topics since 2016. Full results of this latest poll will be released in conjunction with international Safer Internet Day 2020 on February 11.

Confidence in facing online risks

While two-thirds of teens say they know where to find help with online risks, their self-assuredness in managing online risk exposure is slightly lower than that of adults. Just under half of the teens surveyed (48%) said they were confident in handling online risks versus just over half of the adults (52%). To help build those confidence levels, check out our resources guide, which offers primary and secondary sources for all 21 risks covered in our survey. Additional information about a wide  range of online activities and potential risks and harm can be found on the resources page of our website.

A lack of confidence in knowing where to find help can contribute to concerns about online risks in general. Additionally, as survey results have shown for the past few years, consequences and pain from online risk exposure are real. According to our latest findings, 71% of teens and 65% of adults are “somewhat to extremely” worried about encountering online risks, while even higher percentages of both groups have faced consequences from digital risk exposure: three quarters of teens (75%) and 77% of adults. Consequences range from declining to participate in social media and heightened stress levels, to losing trust in others online or offline, losing sleep and even contemplating suicide. This year, 14% of respondents said they had thoughts of suicide following an online issue, double the percentage from two years ago.

Chart showing online safety

Microsoft’s Digital Civility Challenge

We’re making this preliminary research available on World Kindness Day to again call attention to Microsoft’s Digital Civility Challenge – four basic tenets for life online to encourage kinder, more empathetic and more respectful interactions. We’d never want to thwart debate, discussion or the free flow of ideas; it’s just important that those interactions take place free of name-calling and abuse. Specifically, we’re encouraging people to:

  • Live the “Golden Rule” and treat others as you would like to be treated by leading with empathy, compassion and kindness, and affording everyone respect and dignity both online and off.
  • Respect differences by honoring diverse opinions and perspectives and, when disagreements surface, engage thoughtfully by avoiding name-calling and abuse.
  • Pause before replying to comments or posts you disagree with and refrain from posting or sending anything that could hurt someone, damage a reputation or threaten someone’s safety.
  • Stand up for yourself and others if it’s safe and prudent to do so; report illegal and abusive content and behavior, and preserve evidence.

As we approach the close of 2019 and prepare for Safer Internet Day 2020, we’ll be ushering in not only a new year, but a new decade. We’ll kick off 2020 with a series of predictions from teens and adults about various aspects of online life over the next ten years. By embracing the Digital Civility Challenge and other common-sense habits and practices, we can help make the 2020s the safest and most respectful decade yet.

To learn more about digital civility and how you can help advance these practical ideals for online interaction, visit www.microsoft.com/digitalcivility. For more on digital safety generally, visit our website, “like” us on Facebook and follow us on Twitter.

[1] The 21 risks span four broad categories: behavioral, sexual, reputational and personal/intrusive.

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Author: Microsoft News Center

DreamWorks animates its cloud with NetApp Data Fabric

Although it’s only been around since 2001, DreamWorks Animation has several blockbuster movies to its credit, including How to Train Your Dragon, Kung Fu Panda, Madagascar and Shrek. To get the finished product ready for the big screen, digital animators at the Hollywood, Calif., studio share huge data sets across the internal cloud, built around NetApp Data Fabric and its other storage technologies.

An average film project takes several years to complete and involves up to tens of thousands of data sets. At each stage of production, different animation teams access the content to add to or otherwise enhance the digital images, with the cloud providing the connective tissue. The “lather, rinse, repeat” process occurs up to 600 times per frame, said Skottie Miller, a technology fellow at the Los Angeles-area studio.

“We don’t make films — we create data. Technology is our paintbrush. File services and storage is our factory floor,” Miller told an audience of NetApp users recently.

‘Clouds aren’t cheap’

DreamWorks has a mature in-house cloud that has evolved over the years. In addition to NetApp file storage, the DreamWorks cloud incorporates storage kits from Hewlett Packard Enterprise (HPE). The production house runs the Qumulo Core file system on HPE Apollo servers and uses HPE Synergy composable infrastructure for burst compute, networks and storage.

Miller said DreamWorks views its internal cloud as a “lifestyle, a way to imagine infrastructure” that can adapt to rapidly changing workflows.

“Clouds aren’t magic and they’re not cheap. What they are is capable and agile,” Miller said. “One of the things we did was to start acting like a cloud by realizing what the cloud is good at: [being] API-driven and providing agile resources on a self-service basis.”

We don’t make films — we create data. Technology is our paintbrush. File services and storage is our factory floor.
Skottie MillerTechnology fellow, DreamWorks Animation

DreamWorks set up an overarching virtual studio environment that provides production storage, analytics on the storage fabric and automated processes. The studio deploys NetApp All-Flash FAS to serve hot data and NetApp FlexCache for horizontal scale-out across geographies, especially for small files.

The DreamWorks cloud relies on various components of the NetApp Data Fabric. NetApp FAS manages creative workflows. NetApp E-Series block storage is used for postproduction. NetApp HCI storage (based on SolidFire all-flash arrays) serves Kubernetes clusters and a virtual machine environment.

To retire tape backups, DreamWorks added NetApp StorageGrid as back-end object storage with NetApp FabricPool tiering for cold data. The company uses NetApp SnapMirror to get consistent point-in-time snapshots. Along with StorageGrid, Miller said DreamWorks has adopted NetApp Data Availability Services (NDAS) to manage OnTap file storage across hybrid clouds.

“NDAS has an interesting characteristic. Imagine a cloud thumb drive with a couple hundred terabytes. You can use it to guard against cyberattacks or environmental disasters, or to share data sets with somebody else,” Miller said.

The need for storage analytics

The sheer size of the DreamWorks cloud — a 20 PB environment with more than 10,000 pieces of media — underscored the necessity for deep storage analytics, Miller said.

“We rely on OnTap automation for our day-to-day provisioning and for quality of service,” he said.

In addition to being a NetApp customer, DreamWorks and NetApp have partnered to further development of Data Fabric innovations.

A DreamWorks cloud controller helps inform development of NetApp Data Fabric under a co-engineering agreement. The cloud software invokes APIs in NetApp Kubernetes Service.

The vendor and customer have joined forces to build an OnTap analytics hub that streams telemetry data in real time to pinpoint anomalies and automatically open service tickets. DreamWorks relies on open source tools that it connects to OnTap using NetApp APIs.

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Wanted – portable hard drives

I have a Toshiba Canvio 3TB available. It’s opened but unused. Was planning to use for archiving purposes but went cloud-based instead.

Also have a 500GB Seagate drive that’s been swapped into a 2TB Seagate portable enclosure. It was an immediate swap into a new laptop, and has been used only as an iTunes library backup so only written to a couple of times.

Both USB3.

£60 for the 3TB + £10 for the 500GB if bought together.

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Data silos and culture lead to data transformation challenges

It’s not as easy as it should be for many users to make full use of data for data analytics and business intelligence use cases, due to a number of data transformation challenges.

Data challenges arise not only in the form of data transformation problems, but also with broader strategic concerns about how data is collected and used.

Culture and data strategy within organizations are key causal factors of data transformation challenges, said Gartner analyst Mike Rollings.

“Making data available in various forms and to the right people at the right time has always been a challenge,” Rollings said. “The bigger barrier to making data available is culture.”

The path to overcoming data challenges is to create a culture of data and fully embrace the idea of being a data-driven enterprise, according to Rollings.

Rollings has been busy recently talking about the challenges of data analytics, including taking part in a session at the Gartner IT Symposium Expo from Oct. 20-24 in Orlando, where he also detailed some of the findings from the Gartner CDO (Chief Data Officer) survey.

Among the key points in the study is that most organizations have not included data and analytics as part of documented corporate strategies.

Making data available in various forms and to the right people at the right time has always been a challenge.
Mike RollingsAnalyst, Gartner

“The primary challenge is that data and data insights are not a central part of business strategy,” Rollings said.

Often, data and data analytics are actually just byproducts of other activities, rather than being the core focus of a formal data-driven architecture, he said. In Rollings’ view, data and analytics should be considered assets that can be measured, managed and monetized.

“When we talk about measuring and monetizing, we’re really saying, do you have an intentional process to even understand what you have,” he said. “And do you have an intentional process to start to evaluate the opportunities that may exist with data, or with analysis that could fundamentally change the business model, customer experience and the way decisions are made.”

Data transformation challenges

The struggle to make the data useful is a key challenge, said Hoshang Chenoy, senior manager of marketing analytics at San Francisco-based LiveRamp, an identity resolution software vendor.

Among other data transformation challenges is that many organizations still have siloed deployments, where data is collected and remains in isolated segments.

“In addition to having siloed data within an organization, I think the biggest challenge for enterprises to make their data ready for analytics are the attempts at pulling in data that has previously never been accessed, whether it’s because the data exists in too many different formats or for privacy and security reasons,” Chenoy said. “It can be a daunting task to start on a data management project but with the right tech, team and tools in place, enterprises should get started sooner rather than later.”

How to address the challenges

With the data warehouse and data lake technologies, the early promise was making it easier to use data.

But despite technology advances, there’s still a long way to go to solving data transformation challenges, said Ed Thompson, CTO of Matillion, a London-based data integration vendor that recently commissioned a survey on data integration problems.

The survey of 200 IT professionals found that 90% of organizations see making data available for insights as a barrier. The study also found a rapid rate of data growth of up to 100% a month at some organizations.

When an executive team starts to get good quality data, what typically comes back is a lot of questions that require more data. The continuous need to ask and answer questions is the cycle that is driving data demand.

“The more data that organizations have, the more insight that they can gain from it, the more they want, and the more they need,” Thompson said.

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Microsoft Ignite 2019 conference coverage

Editor’s note

For Microsoft, it’s all cloud, all the time.

No matter the market — education, developers or enterprise — the technology giant continues to expand and heavily market its cloud offerings to those groups. And for good reason. Sales related to cloud products continue to go through the roof, totaling $11 billion in a recent earnings release.

It’s not all from traditional server workloads running on Azure. Microsoft says it has more than 180 million users on its Office 365 collaboration platform. The company expects its investments in AI, a good portion of which will have its roots in Azure, will pay off in the future.

This guide highlights the company’s recent moves in the marketplace. Check back during the Microsoft Ignite 2019 conference, being held Nov. 4 to 8 in Orlando, Fla., for articles about product updates and new offerings.

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For Sale – Apple Mac Mini Late 2014 3.0Ghz i7, 16Mb RAM, 256Gb SSD

Apple Mac Mini Late 2014 3.0Ghz i7, 16Mb RAM, 256Gb SSD

Top of the range in it’s day. In good condition.
Due to being a used item, there are some normal minor usage marks on the case.
The Mac mini is compatible to the latest Mojave.
Comes with power cord only.
Makes an excellent Plex, Emby and Roon server.
Currently used for video editing and Photoshop/Illustrator work.
Still a fast and relevant Mac.
£550 – sensible offers accepted.

Location
Stone, Staffordshire
Price and currency
£550 ono
Delivery
Royal Mail
Prefer goods collected?
I have no preference
Advertised elsewhere?
Advertised elsewhere
Payment method
Bank Transfer or Paypal Friends and Family

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AWS ups Java support, joins Java Community Process

Although it’s nearly 25 years old, the Java programming language has gained renewed interest lately from major cloud platform providers — namely, AWS and Microsoft.

For instance, this week AWS joined the Java Community Process (JCP), the governing body that manages the process of adding new features or specifications to the Java language and platform.

After more than 25 years being a workhorse programming language for enterprise applications and systems development, there is a ton of Java code out in the wild. And as more organizations move their Java workloads to the cloud, cloud platform providers are vying for those organizations to bring their Java apps to these vendors’ clouds.

‘You have to play nice with the community’

Amazon itself runs thousands of Java production services. And over the last few years, AWS has been courting Java developers in earnest.

“Java has the largest developer community, with between 10 million and 15 million developers,” said Holger Mueller, an analyst at Constellation Research in San Francisco. “If you want to attract enterprise workloads, you have to play nice with the community. And then you want to influence it on doing the ‘right’ things for the cloud era.”

In 2016, the company started building its own distribution of OpenJDK, the free and open source implementation of the Java Platform, Standard Edition. Amazon uses its OpenJDK distribution, known as Corretto, to run AWS and other Amazon services, said Yishai Galatzer, manager of the Artifacts and Languages Group in the AWS Developer Tools unit, in a blog post.

Galatzer’s team builds and distributes Amazon Corretto and built the Java Development Kit (JDK) that powers Amazon’s services, he said. Last year, Amazon released Corretto as an open source project.

In addition, Amazon began to contribute its patches to the OpenJDK project and also last year started to help maintain the OpenJDK 8 and OpenJDK 11 projects, Galatzer said. And with a focus on security, Amazon joined the Java Vulnerability Group to help address security issues in JDK 8 and JDK 11, he said. In that same vein, Amazon released in July its Amazon Corretto Crypto Provider, which implements standard Java Cryptography Architecture interfaces and provides high-performance cryptographic operations for all the OpenJDK operations, Galatzer said.

Now, with its membership in the Java Community Process, AWS has a direct line to influencing the future of Java — a matter of particular importance, as Java evolves to suit the requirements for cloud-native computing.

Amazon is trying to engage with the developer community, so it really makes sense to jump on the trend train.
Cameron PurdyCEO, Xqiz.it

“Amazon is trying to engage with the developer community, so it really makes sense to jump on the ‘trend train,'” said Cameron Purdy, CEO of Xqiz.it in Lexington, Mass., and former senior vice president of development at Oracle, where he oversaw key Java projects.

In recent years, AWS hired key Java experts, including Java creator James Gosling and Arun Gupta, who held core Java evangelism roles at both Sun Microsystems and Oracle after it acquired Sun in 2010.

Purdy says AWS’ interest in a role on the JCP seems quite natural for two reasons: “First, Amazon has hired some of the former Sun Java evangelism team, and they’re eager to engage with that community,” he said. “And second, Amazon now has their own distribution of the OpenJDK, so it makes sense to be involved.”

However, more cynical observers surmise that Amazon’s membership in the Java Community Process could be a condition of the company gaining the Java Technology Compatibility Kit license agreement that Amazon needs in order to claim that Corretto is a compatible OpenJDK implementation.

Moreover, Oracle gains as it gets Amazon’s brand attached to the JCP, and Amazon is now part of the patent non-aggression pact that supports Java.

Microsoft ramping up its Java presence

Meanwhile, Microsoft has made its own strong moves in the Java market, including its acquisition of jClarity in August to optimize its Azure cloud platform to run Java workloads. The jClarity acquisition also brings the core team behind the AdoptOpenJDK distribution of OpenJDK under the auspices of Microsoft.

Also, earlier in October, Microsoft and Pivotal teamed up to deliver Azure Spring Cloud, a service for Spring Boot apps designed to help developers build scalable microservices without the need to configure underlying infrastructure.

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Google hires former Microsoft Office exec to run G Suite

Google has hired a former top executive of Microsoft Office and Cortana to run G Suite. It’s Google’s latest move in a campaign to break Microsoft’s stranglehold on office productivity tools as businesses move to the cloud.

Javier Soltero, a veteran tech executive and entrepreneur, started this week as vice president of G Suite, a cloud-based competitor to Microsoft Office 365 that includes email, collaboration, word processing and file storage apps.

Soltero spent four years at Microsoft after the tech giant acquired his startup Acompli Inc., which made a mobile email app. Soltero served as corporate vice president of Outlook, followed by the Office product group, and finally Cortana, Microsoft’s AI voice assistant.

Soltero joins Google at a time when the vendor is investing heavily in its enterprise products. Google Cloud, which includes its public cloud platform, as well as G Suite, was on track to reach $8 billion in annual revenue as of July, and the division has significantly expanded its headcount this year.

Soltero is taking over for Prabhakar Raghavan, who recently left the cloud division to become Google’s senior vice president in charge of advertising and commerce. Soltero will report directly to Google Cloud CEO Thomas Kurian, who joined the company in early 2019.

Soltero brings experience that will help Google with its strategy for attracting enterprises. The plan includes providing advanced collaboration, AI, machine learning and Internet of Things (IoT) technologies, said Wayne Kurtzman, an analyst at IDC.

“Thomas Kurian, as Google Cloud CEO, has been effective at growing the Google Cloud offering, and backing it with the needed talent internally,” Kurtzman said.

Before founding Acompli, Soltero spent three years as CTO for cloud software and applications at VMware, after it acquired open source software vendor SpringSource. Soltero co-founded the application monitoring and management vendor Hyperic, which merged with SpringSource in 2009.

To compete with Office 365, Google launched an enterprise calling service this past spring, Google Voice for G Suite. The company is also in the process of transitioning its business users from messaging app Hangouts to the newer Hangouts Chat, a team collaboration app similar to Microsoft Teams.

Google also recently launched a video conferencing platform, Hangouts Meet, and has been adding features and admin controls commonly sought by medium and large businesses.

In February, Google announced that more than 5 million businesses were subscribed to G Suite, up roughly 25% over the past year. Anecdotally, analysts said the offering generally appeals to small businesses. Yet, some big names, such as Verizon and Colgate-Palmolive, also use G Suite.

Microsoft has not said how many businesses subscribe to Office 365. But in a quarterly earnings report Wednesday, the company said the cloud-based productivity suite had more than 200 million monthly active business users.

In a 2018 survey of more than 135,000 organizations worldwide, security vendor Bitglass Inc. found that more than half used Office 365, while roughly a quarter reported using G Suite.

Meanwhile, the research firm Gartner previously found that Microsoft’s cloud email offerings (Outlook and Exchange Online) had been growing at roughly twice the rate of Gmail among public companies in recent years.

“I’m incredibly excited to start this new adventure at Google Cloud, continuing to grow its much loved and widely used communications and collaboration products for both consumer and enterprise users,” Soltero said in a statement.

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