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K2View takes aim at DataOps with new funding

Organizations typically store user data in many different places, often making it a challenge to get a complete view of all the data.

Among the myriad approaches for consolidating data is ingesting data into a data warehouse or data lake to bring different sources together. Startup K2View, based in Dallas and Tel Aviv, Israel, takes a different approach with its fabric platform that aims to unify all sources of data for a given user or entity. It’s an approach that uses what the company calls micro-databases, in which each database includes all the data from different sources for the specific user. 

On Aug. 11, K2View revealed that it raised $28 million to continue to build out and advance its technologies, which fit into a growing segment of the market commonly referred to as DataOps (Data Operations). In this Q&A, Achi Rotem, CEO and co-founder of K2View, discusses his views on DataOps and the challenges of data management at scale.

Why are you now raising money amid the disruption of the COVID-19 pandemic?

Achi Rotem: We didn’t feel like we should take anyone’s money before. We wanted to be absolutely sure there is a market and that we had reference-able customers that can say their business depends on the technology.

Regarding COVID, I think COVID helped us to be honest. Companies understand today better than ever how important it is to be able to move fast and change things quickly. With the architecture companies have today, where the data exists in hundreds of different applications, it’s almost impossible to do.

I think now, they’re coming to us and telling us that they want to provide a better experience to their customers. So I think, for us this pandemic, will help us long term. We have seen some delays on deals because customers have been a bit tighter on spending, but we did not have any cancellations.

Headshot of K2View CEO and co-founder Achi RotemAchi Rotem

How do you define DataOps?

Rotem: You need to be able to make data operational. That might sound simple, but it’s not because today data is locked in specific technology and in a specific structure.

To make data operational and solve operational use cases, that’s what DataOps is all about for us. With DataOps there is a huge opportunity to make all the data a company has operational for business use cases.

What is the K2View “micro-database” approach to DataOps all about?

Rotem: If you put all the data you have in a single technology like a single database data warehouse or data lake, you will not be able to do what we do. We create what we call the micro-database, but it’s essentially a data lake for every customer you have.

You need to be able to make data operational. That might sound simple, but it’s not because today data is locked in specific technology and in a specific structure.

So, if our customer has more than 100 million customers of their own, we have more than 100 million micro-databases. It allows you to have all the data associated with a business entity — we call it digital entities — in real time. Data for each entity is stored in a separate micro-database for that single customer.

We keep the context of the data together so we can go to one place and have all the data and only the data of that one single customer. So, when I want to ask a question about a customer, I can put the entire micro-database in system memory.

It’s a SQL database like any other RDBMS [Relational Database Management System] with tables and indexes and the things you expect from a regular database. But it’s a database that can be created in RAM and stores the data of only one digital entity.

How does K2View ingest and connect to data in the DataOps pipeline?

Rotem: When you configure our technology, every object can be virtualized; it can be a copy of the data, or it can be hybrid of both.

For one of our customers in the U.S., we are sitting on top of 609 systems and we’re getting 5 billion updates per day in real time from them. We need every update from 609 systems in real time to be inserted into the micro-database of each one of their customers. The 609 systems are in different data centers, some of them are on different clouds. We could not just take an ELT [Extract, Load, Transform] to copy all the data as it will never work.

We have to completely rethink data synchronization and ETL and everything we’ve done is about looking at data from the point of view of the business entity.

Editor’s note: This interview has been edited for clarity and conciseness.

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Nutanix launches clusters for AWS

Nutanix took a major step in its cloud integration strategy by making Nutanix Clusters on AWS generally available.

Nutanix Clusters on AWS gives the hyper-converged infrastructure (HCI) vendor’s customers a way to move data and applications between its on-premises nodes and bare-metal Amazon Elastic Compute Cloud (Amazon EC2) instances in the public cloud.

“This lets you run Nutanix software in the public cloud and move workloads between an on-prem data center and the cloud the same as if you were moving between two Nutanix clusters in your own facilities,” said Eric Slack, Evaluator Group’s HCI analyst.

Nutanix Clusters on AWS (NCA) has been in beta since late 2019. Manoj Agarwal, Nutanix SVP of engineering and GM of cloud partners, said the goal is to allow its customers to share data and applications on premises and in the cloud using the same virtualization stack.

“When we talk to customers, it becomes clear that rearchitecting your applications — doing a change of any type of IT operating — is extremely expensive and time-consuming,” Agarwal said. “So, when we talk about what we call the hybrid cloud, we mean you can lift and shift on your side without making any change on your side.”

Agarwal said virtual desktop infrastructure (VDI) and critical applications such as databases are prime workloads for NCA. NCA is also a good fit for disaster recovery, he said.

Analysts see NCA as Nutanix’s answer to VMware Cloud Foundation (VCF), which acts similarly to integrate Dell EMC VxRail and other HCI nodes running VMware’s vSAN to public clouds. VMware and Nutanix dominate the HCI software market, with more than 70% of the share, according to IDC. They also expect Nutanix to integrate with other public clouds, including Microsoft Azure and Google Cloud Platform. VMware also has cloud partnerships with Azure, Google, Oracle and IBM clouds.

“It’s their next evolutionary step in abstracting infrastructure,” Enterprise Strategy Group senior analyst Bob Laliberte said of NCA. “Nutanix started out abstracting individual components of the storage, networking and servers. Then they moved to the rack, then the data center and then multiple data centers. Now they’re looking to use their software to abstract cloud infrastructure. In that way, it’s similar to VCF.”

Nutanix Clusters on AWS dashboard
Nutanix Clusters on AWS allows management of nodes on premises and in AWS through a common dashboard.

NCA look and work the same as on-premises Nutanix HCI clusters. They run in the Nutanix operating system (AOS) and AHV virtualization stack without requiring changes to the user interfaces or application APIs. Organizations can run Nutanix Files, Volumes (block storage) and Buckets (object storage) workloads on AWS EC2. They can also replicate between on-premises nodes and AWS for disaster recovery and backup. Clusters on AWS are managed through the Nutanix Prism dashboard.

Slack said VMware and Nutanix are the only vendors that allow their HCI software stacks to run as instances in the pubic cloud. “Nobody else has that,” he said. “NetApp’s Data Fabric lets you do some of the same things” but NetApp sells traditional storage arrays, not HCI.

While VMware has years-long head start with VCF, Nutanix claims it has greater integration with AWS — particularly on the network side. Instead of using network overlays that create layers of network abstraction for software virtualization by requiring virtual machine management, Nutanix assigns its AHV virtualization layer IP addresses provided by AWS networking. Virtual machines communicate within NCA and EC2 VMs directly through AWS switching. That allows virtual machines to access cloud services without performing any network translation. The native integration can improve performance without adding network latency.

“The network piece is highly integrated, so it automatically works when customers bring it up in the cloud,” Laliberte said. “This required a fair amount of development work. It’s not one-size-fits-all, otherwise Nutanix would have done it for all the clouds. They’ll do integration with the other cloud providers now.”

Besides supporting other cloud providers, Laliberte said he expects Nutanix to add more automation to its clusters in public clouds.

“The next step will be driver of higher levels of automation,” he said. “The first step is to leverage the data to figure out where I should have it, and to monitor it. Then, it’s now that I’ve notified you where it is, push this button to move it. Eventually, it will recognize there’s a workload that’s better off running on premises than in the cloud or vice versa and go ahead and move it for cost optimization. I think that’s ultimately what people are going to want.”

Customers can use existing AWS and Nutanix licenses for NCA. NCA software licenses can run from around $9,000 to $24,000 per node, depending on the performance and capacity of the AWS bare-metal instances and the level of data services that Nutanix provides.

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Intermountain Healthcare relies on virtual hiring to fill CIO role

Intermountain Healthcare will be onboarding a new CIO at the end of this month, making him the first senior executive to be hired virtually by the healthcare organization.

Ryan Smith will take over for longtime Intermountain Healthcare CIO Marc Probst, who announced his retirement earlier this year, before the COVID-19 outbreak and the mandates for nonessential employees to work from home. With remote work in full swing, Dan Liljenquist, senior vice president and chief strategy officer at Intermountain, said the healthcare system had to rely exclusively on virtual hiring to pick its new healthcare CIO.

Smith is a known entity to the healthcare organization. He served in IT leadership roles at Intermountain for 19 years from 1994 to 2013. But the hiring team felt his five years as CIO at Banner Health in Phoenix and, more recently, his two years as senior vice president at Health Catalyst, an analytics software and services provider in Salt Lake City, best prepared him for the position.

Smith will start his new role June 29 the same way he was hired: virtually. Smith said the virtual hiring process has been “quite different” from the traditional recruiting process he’s used to.

“Typically, you would fly in for your on-site interview with key executives in a formal setting,” he said. “It’s a strange feeling to put on a full suit, dress shirt and tie to only walk to another room in your home for an interview where you’re the only one physically in the room.”

Onboarding a CIO during a crisis

But going through the virtual hiring process had its benefits for Smith. It made him realize the importance of video conferencing technology — both the criticality of it running smoothly and the new challenges it presented such as making sure the background is appropriate for the meeting.

Soon-to-be Intermountain Healthcare CIO Ryan SmithRyan Smith

And, Smith said, with every interview he grew more comfortable with the virtual hiring process.

“Coming out of each round of virtual interviews, I was surprised at just how much more comfortable and down to earth the conversations felt,” he said. “There are definitely some benefits to this form of interviewing, while also posing some new challenges.”

Liljenquist said the Intermountain Healthcare hiring team used technology to find and interview finalists for the CIO role, even when it came down to final selection.

It’s a strange feeling to put on a full suit, dress shirt and tie to only walk to another room in your home.
Ryan SmithIncoming CIO, Intermountain Healthcare

“All of us know Zoom and Webex and Microsoft Teams better than we ever thought we would,” he said.

Liljenquist said Smith will be using those same tools to connect to and lead his team. While Smith said it will be different starting his new role remotely, he sees his existing relationships with team members from his time at Intermountain as an advantage. He’s also planning for a remote start as CIO to come with challenges, specifically with “rounding,” where he would normally meet with providers and discuss in person what technology is working and what needs to improve.

As part of the final selection for the new CIO, Liljenquist said Intermountain required Smith and other finalists to give a virtual presentation on what health IT would look like post-COVID-19.

Intermountain Healthcare senior vice president and chief strategy officer Dan LiljenquistDan Liljenquist

In his presentation, Smith said he focused on new realities the healthcare industry will face in the coming months, such as reductions in medical care, the continuation of remote work, increases in digital expectations from patients and increases in merger and acquisition activity across the industry.

“We talked about recommended approaches for leading the IT team in addressing this new normal, entailing business alignment and partnership, innovation, accountability, transparency, customer focus and fiscal responsibility,” Smith said.

In a news release, Intermountain Healthcare said Smith will lead the care transformation information systems team, while partnering with others to “implement innovative digital, data and technology platforms and solutions” that align with the organization’s strategic goals.

“There’s never been a time in our industry when there’s been such a great dependency on the IT organization’s ability to be flexible, to rapidly innovate and to drive results in short periods of time,” Smith said. “I think most of the plans I had in mind coming into this opportunity are still relevant, but the priorities may need to shift given the nature of the environment we find ourselves in.”

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MemVerge pushes big memory computing for every app

Startup MemVerge is making its “Big Memory” software available in early access, allowing organizations to test-drive AI applications in fast, scalable main memory.

MemVerge’s Memory Machine software virtualizes underlying dynamic RAM (DRAM) and Intel Optane devices into large persistent memory lakes. It provides data services from memory, including replication, snapshots and tiered storage.

The vendor, based in Milpitas, Calif., also closed institutional funding of $19 million led by Intel Capital, with participation from Cisco Investments, NetApp and SK Hynix. That adds to $24.5 million MemVerge received from a consortium of venture funds at launch.

The arrival of Intel Optane memory devices drives moves storage class memory (SCM) from a fringe technology to one showing up in major enterprise storage arrays. Other than in-memory databases, most applications are not designed to run efficiently in volatile DRAM. The application code first needs to be rewritten for memory, which does not natively include data services or enable data sharing by multiple servers.

MemVerge Memory Machine at work

Memory Machine software will usher in big memory computing to serve legacy and modern applications and break memory-storage bottlenecks, MemVerge CEO Charles Fan said.

Charles FanCharles Fan

“MemVerge Memory Machine is doing to persistent memory what VMware vSphere did to CPUs,” he said.

Prior to launching MemVerge, Fan spent seven years as head of VMware’s storage business unit. He helped create VMware vSAN hyper-converged software. He previously started file virtualization vendor Rainfinity and sold it to EMC in 2005. MemVerge cofounder Shuki Bruck helped start XtremIO, an early all-flash storage array that now is part of Dell EMC’s midrange storage portfolio. Bruck was also a founder of Rainfinity.

MemVerge revised its product since emerging from stealth in 2019. The startup initially planned to virtualize memory and storage in Intel two-socket servers and scale up to 128 nodes. Fan said the company decided instead to offer Memory Machine solely as a software subscription for x86 servers. Financial services, AI, big data and machine learning are expected use cases.

MemVerge plans to introduce full storage services in 2021. That would allow programming of Intel Optane cards as low-latency block storage and tiering of data to back-end SAS SSDs.

“Our first step is to target in-memory applications and memory-intensive applications that have minimal access to storage. And in this case, we intercept all of the memory services and declare a value through the memory interface for existing applications,” Fan said.

Phase two of Memory Machine’s development will include a software development kit to program modern applications that require “zero I/O persistence,” Fan said.

The combination of Intel Optane with Memory Machine vastly increases the byte-addressable storage capacity of main memory, said Eric Burgener, a vice president of storage at IT analysis firm IDC.

“This is super interesting for AI, big data analytics, artificial intelligence and things like that, where you can load a large working set in main memory and run it much faster than [using] used block-addressable NVMe flash storage,” Burgener said.

“As long as you have a bunch of Optane cards and the MemVerge software layer running on the server, you can take any application and run it at memory speeds, without rewrites.”

Memory as storage: Gaining traction?

The MemVerge release underscores a flurry of new activity surrounding the use of persistent memory for disaggregated compute and storage.

Startup Alluxio in April reached a strategic partnership with Intel to implement its cloud orchestration file software with Intel Optane cards in Intel Xeon Scalable-powered servers. The combination allows disaggregated cloud storage to efficiently use file system semantics, as well as tap into DRAM or SSD media as buffer or page caches, said Alluxio CEO Haoyuan Li said.

Meanwhile, semiconductor maker Micron Technology — which partnered with Intel to initially develop the 3D XPoint media used in Optane devices — recently introduced an open source object storage engine geared for flash and persistent memory. Micron said Red Hat is among the partners helping to fine-tune Heterogeneous Memory Storage Engine for upstream inclusion in the Linux kernel.

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SAP Ariba Discovery now open to all buyers and suppliers

To help mitigate massive disruptions to the global supply chain, SAP is making it easier for buyers and suppliers to connect by providing free access to SAP Ariba Discovery.

The move was announced in conjunction with SAP Ariba Live, an annual conference that was recast as a virtual conference Wednesday due to the ongoing coronavirus pandemic.

Chris HaydonChris Haydon

SAP Ariba Discovery is a service that enables buyers and suppliers to connect on the SAP Ariba Network, which currently includes 4 million suppliers. Buyers have always been able to join the network for free, but suppliers must pay fees after they have made connections with buyers on the network. The supplier fees are being waived until at least June 30, 2020, at which point the situation will be reevaluated and the free access may be extended, said Chris Haydon, president of the SAP procurement solutions area.

The move was made to help alleviate global supply chain disruption because of the coronavirus outbreak crisis, Haydon said.

As the COVID-19 outbreak unfolded, SAP saw SAP Ariba Discovery as a useful tool that enables buyers to find supply sources, regardless if they were an existing SAP Ariba customer, Haydon said.

SAP Discovery Server enables buyers and suppliers to connect on the Ariba Network.

“We wanted to remove the barriers by making it free to any supplier for the next 90 days,” he said. “In many ways, it’s a custom-built tool for this dynamic sourcing of demand, and given the times we’re in, we just thought it was the right thing to do.”

The move was a positive step in a time of crisis, said Predrag Jakovljevic, principal industry analyst with Technology Evaluation Centers, a Montreal-based enterprise technology analysis firm.

Given the times we’re in, we just thought it was the right thing to do.
Chris HaydonPresident of procurement solutions area, SAP

“Opening up the [SAP Ariba Discovery] to all suppliers and buyers without any fees charged by Ariba Network is a nice gesture to help companies navigate during these trying times of disruption,” Jakovljevic said. “If your usual suppliers are unable to help you today, there might be some in regions still not — or less — affected by coronavirus, who are also begging for some business.”

Simple, intelligent procurement UI

At the virtual SAP Ariba Live conference, which happened in the form of a series of video presentations, SAP demonstrated the integrated procurement environment that it calls “intelligent spend management.”

SAP Ariba, SAP Fieldglass and S/4HANA operational procurement are now integrated under a single UI that runs on top of the HANA database, and is connected through SAP Cloud Platform.

The idea is to provide a simpler, common user experience, but intelligent spend management goes further than that, Haydon said.

“Intelligent spend management is a forward-looking way to think about procurement. It’s about using technology that focuses its power on the tasks that can and should be automated or eliminated so you can focus on the aspects of business that can and should have human expertise,” he said. “We need to get beyond focusing only on creating simple screens and UIs and, instead, power procurement to succeed amongst today’s known disruptions and the unknown disruptions of tomorrow.”

This integration of procurement applications and embedding of intelligence could make SAP stronger in the areas of direct procurement and sourcing by integrating data from S/4HANA ERP such as bills of materials (BOMs), routing and manufacturing planning into the process, Jakovljevic said.

“One thing to watch about all that integration with S/4HANA is whether [SAP Ariba] is becoming serious about direct procurement and sourcing, which is much more complicated than buying the office staples,” he said. “Ariba has always been strong in the indirect materials space and perhaps is now getting serious about catching up with the likes of Jaggaer or SourceDay.”

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What we can learn from the current school closures about how to support remote learning | | Microsoft EDU

From time to time, we feature guest blogs from educators who are making a difference in the lives of young people and who are eager to share their success with the Microsoft Education community. These  Changemakers, as we call them, offer insights into the effective use of classroom resources, how to prepare today’s youth for the jobs of tomorrow, and ways that technology can personalize instruction and empower students to lead in their learning. Today’s Changemaker blog was written by Meredith Roe, virtual school program manager for Catholic Education Western Australia. 

The global COVID-19 outbreak is challenging the continuity of learning for schools and other education institutions. Whether you’re at a school that has experience with remote learning, or one that’s learning how to implement it in the moment, there are resources available to help. I’ve found Microsoft Office 365 tools can be especially useful for remote learning. 

The learning opportunity 

Events that close schools can leave us with a sense of loss, sadness and worry, and going remote can come with negative connotations or be considered a second-rate option. However, if we try to see the current crisis, hard as it might be, as a chance for reflection and staff and student skill development, then remote learning seems like less of a burden. Let’s be clear, though, there are important conditions that must be met for remote learning to succeed. I’ve listed the ones that I believe are critical here. 

Staff professional development  

Developing teacher skills ought to be a top priority for any school or system. We can ensure quality learning continues if we prepare teachers through strategic planning and meaningful professional learning opportunities. 

There lots of options for delivering high-quality professional learning. Here are some examples, all of which should be possible to try even during a closure. 

  • Online courses through the Microsoft Educator Community
  • School- or system-led webinars delivered via Teams
  • Access to existing resources in a OneNote or a SharePoint site or many of the other resources that Microsoft have created specifically for remote learning. 

Remember, Teams and OneNote, along with other Office 365 tools, can provide a platform for easy collaboration and communication and access to resources.  

Spending time to skill up for distance learning during ordinary times is worthwhile. If a school ends up not needing to close in the event of an emergency, it will simply have had an opportunity to engage staff in learning that helps integrate technology into the curriculum. It’s hard to argue against that! 

One great resource is the Network of Microsoft Authorized Global Training Partners, which is available to help schools develop a comprehensive professional development plan and staff training. 

Student skill development  

Experience with remote learning can help students gain the skills needed to transition to post-secondary settings, such as college and the workforce. Among other things, it can build resilience and the ability to collaborate and problem solve.

Students need to be given some independence and taught technical skills to be ready for distance learning. Here are some ideas: 

  • Use the Praise app in Microsoft Teams as a badging system and feedback tool when working on skills development.
  • Involve students in your remote learning planning by using Polly, a way to conduct polls in Teams, to determine structure of the class team. 
  • Through Flipgrid you can gather student voice, such as what they perceive as challenges and opportunities during remote learning days. 
  • Microsoft Forms is terrific for feedback, including after a school-closure event is over. 

During the school year, it’s a good idea to promote remote learning as it will provide parents with a springboard for conversations with their children about the importance of keeping learning going.  

Clear expectations  

Clear expectations are essential to make remote learning work. These should include expectations around: 

  • Educator and staff availability
  • Communication tools and strategies 
  • The completion of student work
  • Staff response time to student questions

Ensuring everyone understands these expectations prior to starting remote learning will avoid rash decisions during an emergency. While these plans can be documented in a text-based tool, consider also recording a message in Flipgrid or Stream so staff can access those during the remote learning period if clarification is needed. Also add them to a OneNote document, as a tab in a staff team, for easy access.  

Communication strategy 

During an event that requires schools to move to distance learning, school and system leaders have to communicate regularly with key stakeholders including parents, students, staff, and the relevant authorities. Teams can be a huge help. 

Creating a staff Team will help school leaders and teaching staff remain connected, enable easy sharing of resources, and contribute to a supportive community.  Asking staff to ‘like’ your posts in Teams is an easy way for administrators to make sure all parties are seeing what you’re communicating. And adding the Insights app as a tab in your team will also give you detailed data on staff activity in Posts.  

Staff support 

Remote learning can feel isolating, but with Teams, educators can remain connected to their department leaders, school leaders, and each other. School leaders also need to be visible during remote learning, which can mean: 

  • Being an active member of the team – liking staff posts (emoji’s)
  • Posting a daily staff message of encouragement (announcements)
  • Sharing best practices (through a collaboration space in a Class Notebook, embedded in the Team)
  • Showcasing examples of great work by staff (using the praise tool in Teams)
  • And encouraging the usual banter that would occur in the school corridors and staffroom (gifs, memes).  

Don’t miss the opportunity to also connect and share via Teams calls, which you can record for staff unable to attend the live call, or a Flipgrid video. 

Backup plan 

As educators we know, there will always be a need for a backup plan. It’s true when physically in the classroom, and its true with remote learning. A staff member or student might be without internet, for example. Keep in mind that if students sync their OneNote/Class Notebook before leaving school at the point of closure, they can continue to work offline.   

The more opportunities students and staff are given to use the tools needed to make distance learning a success, the smoother the transition to this type of learning will be. In an ideal world, such a transition would be seamless and the disruption to learning limited. I think that’s achievable with Teams, OneNote, and other Office 365 tools but, going forward, planning and preparation are the key to making this possible! 

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Author: Microsoft News Center

Salesforce adds new features to Trailhead Live and Go mobile app

Salesforce has added two new features to both Trailhead Live and the Trailhead Go mobile app, making it easier to connect with other users and learn on the go.

Trailhead Live, which features training sessions about Salesforce-related topics with instructors in real time, now includes expert-led Q&As during live broadcasts, enabling viewers to ask instructors questions during sessions. Sessions can also now include live chat capabilities, giving viewers the opportunity to speak with one another. Live is no longer only available to desktop users; it is also available on the Trailhead Go mobile app.

“While it’s great to follow a recorded video, the reality is that at some point you want to be able to interact in real time with a trainer,” said Nicole France, vice president and principal analyst at Constellation Research. “Live training sessions — even virtual ones — are the only way to do that.”

Learning on the go

Live was one of the most requested Trailhead features on both the mobile app and desktop site, said Amber Boaz, a Salesforce MVP and Salesforce solution architect at Rapid7.

“Lots of users learn in different ways, and Trailhead Live fills a hole in Trailhead functionality,” Boaz said.

Trailhead is Salesforce’s free customer success learning platform, enabling both users and nonusers to gain skills in the CRM giant’s systems.

Greg Grothaus, a Salesforce administrator at Cloud Pathfinder and a platform app builder, has logged 20 to 30 hours on Trailhead Go since its launch at Dreamforce 2019, and three to five hours with Trailhead Live. For the most part, he finds the app helpful when he doesn’t have access to his laptop or a full web browser and is a way to fill his time when he has a few minutes to spare.

In the old days when we had downtime during a commute, we would listen to audiobooks. Now we can get job skills, for free.
Greg GrothausSalesforce administrator, Cloud Pathfinder

“In the old days when we had downtime during a commute, we would listen to audiobooks,” he said. “Now we can get job skills, for free.”

Grothaus is currently working toward his third Salesforce certification — Sales Cloud consultant. This is the fourth most-sought certification after administrator, platform app builder and platform developer I, according to the Mason Frank Salary Survey 2019/2020. The survey also showed that 94% of survey respondents use the Salesforce training tool.

Boaz also uses the Go app in her spare time, in place of mindlessly scrolling through Twitter or playing Candy Crush.

“Hour for hour though, I do more Trailhead on my laptop than my phone,” she said.

Trailhead Go shortcomings

While the Trailhead Go mobile app makes it convenient for Salesforce users to study for certifications and learn more about the product, it is not a replacement for the desktop site.

Trailhead Go screenshot
This personalized homepage on the Trailhead Go app provides a link to Trailhead Live materials.

Trailhead Go users are able to do the reading portions of training modules from the app, but when they need to do any hands-on work in a sandbox, the app asks users to open a Salesforce training environment, moving them from the app to the full website version of Trailhead.

“To do the work in the sandbox, you really need a mouse and a keyboard,” Grothaus said.

Trailhead Go is currently only available for iOS, while the full site is available on any device.

The reason for an iOS-only mobile app is that a high proportion of the Trailhead audience is likely on some form of iOS device, France said.

“Nevertheless, Salesforce is definitely missing a trick in not making it available to Android users as well,” she said.

Trailhead users who want to take advantage of real-time broadcasts can view the schedule in advance on the Trailhead Live webpage.

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For Sale – Lenovo desktop £70

Making some room for a gaming PC so selling one of the kids’ homework PCs. It’s a Lenovo H50-50 with G3260, 8GB, new 120GB SSD, WiFi card.

In very good cosmetic condition (still has some of the plastic protection film). If you are local you can have the monitor (think 17″ or 19″) for free.

Price and currency
Delivery cost included
Delivery is NOT included
Prefer goods collected?
I have no preference
Advertised elsewhere?
Advertised elsewhere
Payment method
BT, cash

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For Sale – Lenovo desktop £70

Making some room for a gaming PC so selling one of the kids’ homework PCs. It’s a Lenovo H50-50 with G3260, 8GB, new 120GB SSD, WiFi card.

In very good cosmetic condition (still has some of the plastic protection film). If you are local you can have the monitor (think 17″ or 19″) for free.

Price and currency
Delivery cost included
Delivery is NOT included
Prefer goods collected?
I have no preference
Advertised elsewhere?
Advertised elsewhere
Payment method
BT, cash

Last edited:

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