Tag Archives: national

Celebrating 30 Years of Microsoft Solitaire with Those Oh-So-Familiar Bouncing Cards – Xbox Wire

Today, on National Solitaire Day, we are celebrating the 30th anniversary of the beloved Microsoft Solitaire and saying ‘Thank You!’ to all the players over the past 30 years!

With a worldwide appeal, Microsoft Solitaire Collection, as it is known today, hosts over 35 million players each month, from more than 200+ countries and territories, in 65 different languages. And after 30 years, Microsoft Solitaire is still one of the most played games on the planet every day, with more than 100 million hands played daily around the globe.

The Solitaire we all know and love was first called Windows Solitaire on Windows 3.0 in 1990. The game helped people learn how to drag and drop items on their computer screens using a mouse, which was novel at the time.

Today, at the start of year 31, Microsoft Solitaire is played on computers, laptops, tablets, and phones in every corner of the globe, arguably by one of the most diverse gaming audiences in the world. Its Microsoft Solitaire’s unmatched familiarity and availability that’s contributed to its unending popularity, with more than half a billion players in the past decade alone, which no doubt added to the game being inducted into the Video Game Hall of Fame in 2019.

We’re celebrating the 30th Anniversary by inviting all players to join our record-breaking event today, with our goal to reach the most games of Microsoft Solitaire completed in one day. Join us as we embark on this record-breaking mission by downloading Microsoft Solitaire Collection for free on WindowsiOS, or Android, or play right through your browser! You can also visit our 30th Anniversary Event page on Facebook for more details and extra Anniversary fun. And don’t miss Major Nelson’s interview with a pair of Solitaire experts discussing the coveted winnability rate of the game.

Whether you play to take a break and relax or to test your brain for a challenge, we offer you, our players, a sincere round of applause for your passion and dedication. For that, there’s something new that I couldn’t be more pleased to introduce for the Microsoft Solitaire community: Microsoft Solitaire t-shirts and mugs are available now for the first time ever!

No matter where you shuffle the deck from – whether it’s the US, Japan, Brazil, China, or the UK – coincidentally, that’s in order the territories with the most Microsoft Solitaire players, or the Cocos Islands, Anguilla, Vatican City, Barbados, or New Zealand, in order the territories with the most players per capita (I love this stat!) – thank you for creating this amazing community!

It really is something special that a game called Microsoft Solitaire has brought together so many people for so many years. 

Enjoy your next hand of Microsoft Solitaire.

Microsoft Solitaire Collection

Xbox Game Studios

Check out the new look and feel of Microsoft Solitaire Collection on Windows 10! Solitaire remains the most played computer game of all time, and for good reason. Simple rules and straightforward gameplay make it easy to pick up for everyone. Solitaire has been part of Windows for more than 25 years, and the Microsoft Solitaire Collection makes it the best experience to date with five different card games in one: Klondike This version is the timeless classic that many people just call “Solitaire.” Try to clear all the cards from the table using one or three-card draw, while using traditional scoring or the Vegas scoring system. Spider Eight columns of cards await your attempts to clear them with the fewest moves possible. Start out playing with a single suit until you’re comfortable, and then see how you fare when using two or even all four suits in a game. FreeCell Use four extra cells to move cards around as you try to clear all cards from the table. More strategic than the Klondike version, FreeCell rewards players who think several moves ahead. TriPeaks Select cards in a sequence, either up or down, to earn points and clear the board. How many boards can you clear before you run out of deals? Pyramid Pair two cards that add up to 13 in order to remove them from the board. Try to reach the top of the pyramid. See how many boards you can clear and how high you can score in this highly addictive card game! Daily Challenges Players receive new challenges each day. Complete enough Daily Challenges in a month to earn badges and compete with your friends. Star Club Even more challenges arranged in collections and packs you can unlock by earning stars. Choose Your Theme The Microsoft Solitaire Collection features several beautiful themes, from the simplicity of “Classic” to the serenity of an Aquarium that comes to life before you while you play. You can even create custom themes from your own photos! Xbox Live Integration Sign in with your Microsoft account to earn achievements, compete with your friends on the leaderboards, and track your personal gameplay statistics. If you sign in with a Microsoft account, your progress is stored in the cloud so you can play the game on any device without missing a beat!

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Author: Microsoft News Center

Xbox Sessions: Travis Kelce and Richard Sherman Go Head to Head in Madden NFL 20 on Xbox One Before Next Sunday’s Super Showdown – Xbox Wire

One of the biggest days in American sports is almost here. Practically a national holiday, all eyes will be on the upcoming showdown between the Kansas City Chiefs and San Francisco 49ers on February 2 in Miami, Florida. To celebrate the championship, we’re giving you a preview of the big game on Xbox One as Travis Kelce and Richard Sherman join the annual Game Before the Game episode of Xbox Sessions on Tuesday, January 28, sponsored by our friends at TurboTax.

Kelce and Sherman will put their skills and talent to the test and go head to head in EA Sports Madden NFL 20 with the winner receiving 50 Xbox One consoles and a copy of Madden NFL 20 for their charity of choice. Kelce will be playing for his organization, Eighty-Seven & Running, while Sherman will represent for Blanket Coverage, the Richard Sherman Family Foundation. Just a few days before the big game itself, the two superstars will play Tuesday, January 28, at 3:30 p.m. PT / 6:30 p.m. ET in Miami and will be joined by our very own Rukari Austin as host, sideline reporter, and referee.

What’s more, this episode of Xbox Sessions will be live streamed on Xbox Facebook, Twitter, YouTube, Mixer and Twitch channels so fans can tune in to watch the two players battle on the proverbial gridiron and cheer on their favorite team, while listening to color-commentary and play-by-plays throughout the competition.

Will the Madden NFL 20 showdown on Xbox One predict the real turnout on February 2? Be sure to tune in to see who comes out on top. If you miss tomorrow’s preview of the big game, you can catch the action later on the Xbox YouTube, Facebook, Twitter, Mixer and Twitch channels! And don’t forget to grab a copy of Madden NFL 20, Madden NFL 20: Superstar Edition, or Madden NFL: Ultimate Superstar Edition at 50% off their original price between January 28 and February 3.

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Author: Microsoft News Center

January Patch Tuesday fixes cryptography bug found by NSA

Microsoft closed a flaw in a key cryptographic feature it discovered with help from the National Security Agency as part of the January Patch Tuesday security updates.

Microsoft issued fixes for Windows, Internet Explorer, Office, several .NET technologies, OneDrive for Android and Microsoft Dynamics for January Patch Tuesday to close 49 unique vulnerabilities, with eight rated as critical. Microsoft said there were no exploited or publicly disclosed vulnerabilities. This month’s updates were the last free security fixes for Windows 7 and Windows Server 2008/2008 R2 as those operating systems left extended support.

Windows cryptographic library flaw fixed

The bug that drew the most attention from various security researchers on January Patch Tuesday is a spoofing vulnerability (CVE-2020-0601), rated important, that affects Windows 10 and Windows Server 2016 and 2019 systems. The NSA uncovered a flaw in the crypt32.dll file that handles certificate and cryptographic messaging functions in the Windows CryptoAPI. The bug would allow an attacker to produce a malicious program that appears to have an authenticated signature from a trusted source.

A successful exploit using a spoofed certificate could be used to launch several types of attacks, such as deliver a malicious file that appears trustworthy, perform man-in-the-middle campaigns and decode sensitive data. An unpatched system could be particularly susceptible because the malicious file could appear legitimate and even skirt Microsoft’s AppLocker protection.

“The guidance from us would be, regardless of Microsoft’s ‘important’ classification, to treat this as a priority one and get the patch pushed out,” said Chris Goettl, director of product management and security at Ivanti, a security and IT management vendor based in South Jordan, Utah.

Goettl noted that companies might not be directly attacked with exploits that use the CryptoAPI bug, but could be at risk from attacks on the back-end system of a vendor or another outside entity, such as when attackers embedded the NotPetya ransomware in tax software to slip past defenses.

Chris Goettl, director of product management and security, IvantiChris Goettl

“It’s not a very common occurrence because good code-signing certificates can establish a level of trust, while this [vulnerability] invalidates that trust and allows an attacker to try and spoof that. It introduces a lot of potential for risk, so we recommend people close [CVE-2020-0601] down as quickly as possible,” he said.

Bugs in Windows remote connection technology patched

January Patch Tuesday also closed three vulnerabilities related to Remote Desktop Services rated critical.

CVE-2020-0609 and CVE-2020-0610 are both remote code execution vulnerabilities in the Remote Desktop Gateway that affect server operating systems on Windows Server 2012 and newer. Microsoft said both CVEs can be exploited pre-authentication without any interaction from the user. Attackers who use the exploit can run arbitrary code on the target system, then perform other tasks, including install programs, delete data or add a new account with full user rights.

CVE-2020-0611 is a remote code execution vulnerability in the Remote Desktop Client that affects Windows 7 and newer on desktops, and Windows Server 2008 R2 and newer on server systems, when the attacker tricks a user to connect to a malicious server. The threat actor could then perform a range of actions, such as install programs, view or change data, or make a new account with full user rights.   

Legacy operating systems reach end-of-life

January Patch Tuesday marks the last time Microsoft will provide security updates and other fixes for the Windows 7, Windows Server 2008 and 2008 R2 operating systems unless customers pay to enter the Extended Security Updates (ESU) program. Companies must also have Software Assurance coverage or subscription licenses to purchase ESU keys for the server operating systems. Users will need to add the ESU key to systems they want to keep protected. ESU for those systems will end in three years.

Companies that plan to keep these legacy operating systems and have signed up for the ESU program should install the servicing stack updates Microsoft released for all three operating systems on January Patch Tuesday, Goettl said. Administrators also need to deploy and activate the ESU key using Microsoft’s instructions.

ESU is an expensive option. For on-premises server workloads, organizations will need either Software Assurance or a subscription license at a cost of about 75% of the license cost each year.  

ESU does not add new or updated features, just security fixes.

For organizations that plan to keep these operating systems running without the safety net of ESU, there are a few ways to minimize the risk around those workloads, including adding more security layers and removing the workload from a direct connection to the internet, Goettl said.

“If there’s an application or something that needs to run on Windows 7, then virtualize that environment. Get the users on the Windows 10 platform and have them connect into the Windows 7 environment to access that critical app. You will it spend more money doing it that way, but you will reduce your risk significantly,” he said.

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Success of healthcare APIs hinges on data safety, patient awareness

The Office of the National Coordinator for Health IT is steadfast in fostering interoperability through healthcare APIs. But health IT leaders are asking for more nuance: specifically, how APIs can also keep patient data safe.

During ONC’s 3rd Interoperability Forum this week, Don Rucker, national coordinator for health IT, made it clear that the federal agency is dedicated to pursuing greater patient access to data through healthcare APIs, or code that enables software programs to talk to each other.

Earlier this year, ONC and the Centers for Medicare and Medicaid Services proposed new rules on interoperability and information blocking. The proposed rules would require healthcare organizations to use APIs, which ONC hopes will create a market for healthcare apps and inject competition into the mix.

“We are very serious in getting the American public to have the benefits of interoperability on their smartphone,” he said.

Rucker and ONC are focused on the interoperability rule and getting patient data access through apps, as well as keeping data secure. But during the forum, a panel of healthcare experts raised other issues that could affect the use of healthcare APIs.

Patient data safety

We are very serious in getting the American public to have the benefits of interoperability on their smartphone.
Don RuckerNational coordinator for health IT

Based on more than 2,000 comments on the proposed rules from the healthcare community, ONC is taking a harder look at a growing concern: secondary uses of data when healthcare apps store medical records.

Indeed, concerns about patient data safety were voiced even before the comment period on the rules concluded. During a hearing in May held by the U.S. Senate Committee on Health, Education, Labor and Pensions, several Senate members questioned whether patient data would be safe in an app ecosystem.

The community’s worry has to do with end-user license agreements, which users are asked to sign off on when using an app. The agreements are often cumbersome, long and filled with small print that, in part, detail potential secondary uses of data, something a patient could overlook or accept blindly.

The agreements “don’t work in this modern world,” Rucker said, and the agency is working to find more transparent ways of getting patient consent.

Patient awareness

Healthcare organizations are not yet required to use APIs so that patients can download their electronic health information into healthcare apps — nor are they incentivized to make it known when they do. Indeed, another concern the panel raised had less to do with functionality and more to do with awareness.

Philip Parker, CEO at Boston-based Coral Health, said as a tech company with a healthcare app, he works closely with EHR vendors and provider organizations to connect to APIs they have available. One of the issues he sees is lack of patient awareness about the availability of healthcare APIs enabling them to download their data into an app.

“There’s a big gap there where patients aren’t asking for this yet because they don’t know about it, and it makes it difficult,” Parker said.

While ONC’s proposed rule requiring organizations to use healthcare APIs has not been finalized, early adopters have seen dismal results, according to new research in the “Journal of the American Medical Association.”

Researchers studied 12 U.S. health systems with at least nine months of experience using healthcare APIs. From March to December 2018, the study found that only 0.7% of patients who logged into their patient portal also used an API to download their health data into an app.

The study acknowledged that because the capability is new, few applications are able to access and use electronic health information. But it also stressed that there has been “little effort by healthcare systems or health information technology vendors to market this new capability to patients, and there are not clear incentives for patients to adopt it.”

While APIs will be a good way to share information once patients become more familiar with the capability, another challenge is the content, according to panelist Jim Barnett, director of strategic intelligence analysis at AARP. Clinical or claims data doesn’t always make sense to consumers and can be difficult to interpret, he said. “We need more work there,” he said.

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AI, data analytics, recruiting tech among HR priorities, leaders say

LAS VEGAS — HR leaders at top national companies want tech that delivers insights and improves talent management. The top HR priorities included boosting candidate and employee experience through stellar technology. That was the message to vendors and attendees at the 2018 HR Technology Conference & Expo from a panel on what it takes to create top-notch HR. Improved recruiting platforms, AI, data analytics and user-driven learning platforms were all listed as important.

The HR chiefs from Accenture, BlackRock, Delta Air Lines, Johnson & Johnson and The Walt Disney Co., who appeared on a panel, discussed their technology priorities and interests. They weren’t picking and choosing vendors, and they made a point of avoiding mentioning any of the vendors at the conference.

But this group of global HR leaders had a clear idea of what they thought was important to conference attendees and vendors. It was a strategic, but pointed, overview of how they are using technology and what their firms want from it.

Stellar HR requires a candidate-focused recruiting system

Johnson & Johnson interviews a million people a year to hire 28,000 individuals. “So, how do you make sure that they [the candidates] have visibility [into] how they’re tracking through the process, like you would track a Domino’s pizza or a UPS or a FedEx package?” asked Peter Fasolo, executive vice president and chief human resources officer (CHRO) at Johnson & Johnson, based in New Brunswick, N.J.

At BlackRock, talent is an ongoing executive board-level discussion, said Matt Breitfelder, managing director and chief talent officer. The New York-based company is using technology to help improve the diversity of its hiring.

The firm wants diversity on its teams, so its employees are “challenging each other to think more clearly about what they’re seeing in markets,” Breitfelder said.

BlackRock is using tools in its hiring process to make sure it is “not just replicating an industry that has tended to have one way of thinking,” Breitfelder said. “We know it’s about teams, not about individual stars.”

Data analytics makes us more human

We democratized all of our learning.
Ellyn Shookchief leadership and human resource officer at Accenture

“Data analytics makes us more human, because our own data analytics shows there’s a lot of liberal arts majors who make great investors, which is very counterintuitive,” Breitfelder said. 

Delta Air Lines has begun using machine learning and AI technologies to help discover “good predictors of success” in its hiring, said Joanne Smith, the company’s executive vice president and CHRO. “That’s going to help us get smarter and smarter and smarter about hiring,” she said.

Learning and a focus on employee experience

Learning technology was also mentioned as a priority, and Accenture explained why that is. In response to the competition in the labor market, the firm decided to go big on training employees on entirely new skills.

“We democratized all of our learning,” said Ellyn Shook, chief leadership and human resource officer at Accenture, based in Dublin. Learning “is now in real time, on demand and available to our people anytime, anywhere, any device,” she said.

Some 300,000 of Accenture’s 450,000 employees have taken advantage of it in the last two years, which includes some “leading-edge technical areas that there would be no way we could have hired at that scale,” Shook said.

A common theme for the conference panel was the need for consumer-like HR technologies.

“Help me do what I’m doing. Help my employees be better at what we’re doing. But have a consumer mindset to it,” said Jayne Parker, senior executive vice president and CHRO of Disney.

National FFA Organization and Microsoft announce initiative to bring transformational innovation to over 650,000 students nationwide – Stories

FARGO, N.D., and REDMOND, Wash. — July 26, 2018 — The National FFA Organization and Microsoft Corp., on Thursday announced their collaboration to bring innovative technology, science, research and entrepreneurship to the classrooms of the more than 650,000 FFA student members nationwide through an initiative known as Blue 365.

FFA logoFFA members are the future of the food industry, which is relying on this generation to meet unparalleled challenges to feed a growing world population. In a modern world where the food and agriculture industries are reliant on precision agriculture, big data, cloud technology, robotic systems, advanced communications and other sophisticated technologies, Blue 365 will serve as a catalyst for evolving sustainability, innovative efficiency and preparing the future leaders who will solve the world’s critical agricultural challenges. At an event in Fargo today, National FFA CEO Mark Poeschl and Microsoft’s Brad Smith and Mary Snapp were joined by North Dakota Governor Doug Burgum, USDA State Director Clare Carlson, and North Dakota State FFA President Brianna Maddock.

“Today’s FFA members are our future industry leaders,” Poeschl said. “The future relies on connecting diversity of innovational approach, solutions-orientation and cutting-edge technology. We are excited that Microsoft shares our vision of Blue 365. Through agricultural education and FFA, our members are evolving their skill sets for the 21st century demands; they will be the change in our industry. Blue 365 can be the spark needed to create the next big idea in agriculture.”

Blue 365 will be unveiled in Indianapolis, Indiana, this October at the 91st National FFA Convention & Expo, the nation’s largest student convention. With the vision and commitment of title sponsors Microsoft and AgriNovus Indiana, The Blue Room, a 17,000-square-foot interactive space, will showcase the cutting-edge technology, research and innovation happening across the spectrum. Through experiential learning and specific focus on the most critical challenges facing our communities — from respecting the planet to the urgent matter of feeding the world — The Blue Room experience serves to inspire and equip students to activate their potential.

“While digital technology is transforming every part of the American economy, not everyone is acquiring the skills to thrive,” said Brad Smith, president, Microsoft. “As a company, we’re focused on ensuring everyone, regardless of their geography or circumstance, has access to the digital skills they need to compete and prosper. And our partnership with the National FFA will expand this work, helping students across the country prepare for digital jobs and the farms of the future.”

Microsoft’s participation in Blue 365 is part of its commitment to helping people who may be impacted by technological advances and builds on its TechSpark initiative launched last year. TechSpark is a civic program fostering greater opportunity and job creation in smaller metropolitan areas. The initiative is in six regions, including in North Dakota, and focuses on five program areas: digital transformation, digital skills and computer science education, career pathways, rural broadband connectivity, and support for nonprofits.

“Technology is changing every job, every industry and every organization, and agriculture is no exception,” Burgum said. “Today’s announcement from Microsoft and FFA will provide a valuable tool for our educators as they work to equip students with the skills necessary to succeed in a 21st century economy. Given FFA’s long and storied history in North Dakota and Microsoft’s commitment to investing in the future of our young people, Blue 365’s potential to support student learning is undeniable.”

“FFA students across America will lead the food and agriculture industry into the future. They must have opportunities to integrate digital skills into both their classroom studies and project-based learning,” said Mary Snapp, corporate vice president and lead for Microsoft Philanthropies. “Our partnership will help ensure that curriculum is up to date so that these young leaders can use technology to drive innovation in farms of the future, sustain and renew our planet, and enrich their communities.

The National FFA Organization provides leadership, personal growth and career success training through agricultural education to 653,359 student members who belong to one of 8,568 local FFA chapters throughout the U.S., Puerto Rico and the U.S. Virgin Islands.

About National FFA Organization

The National FFA Organization is a national youth organization of 653,359 student members as part of 8,568 local FFA chapters in all 50 states, Puerto Rico and the U.S. Virgin Islands. The FFA mission is to make a positive difference in the lives of students by developing their potential for premier leadership, personal growth and career success through agricultural education. The National FFA Organization operates under a federal charter granted by the 81st United States Congress and it is an integral part of public instruction in agriculture. The U.S. Department of Education provides leadership and helps set direction for FFA as a service to state and local agricultural education programs. For more, visit the National FFA Organization online at FFA.org and on Facebook, Twitter and the official National FFA Organization blog.

About National FFA Foundation

The National FFA Foundation builds partnerships with industry, education, government, other foundations and individuals to secure financial resources that recognize FFA member achievements, develop student leaders and support the future of agricultural education. Governed by a 19-member board of trustees composed of educators, business leaders, individual donors and FFA Alumni, the foundation is a separately registered nonprofit organization. About 82 percent of every dollar received by the foundation supports FFA members and agricultural education opportunities. For more, visit FFA.org/Give.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777,

[email protected]

Kristy Meyer, National FFA Organization, (800) 293-2387, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

National Oilwell Varco selects Microsoft Dynamics 365 to enhance sales and service operations | Stories

REDMOND, Wash. — July 18, 2018 — On Wednesday, National Oilwell Varco, a leading provider of technology, equipment and services to the global oil and gas industry, and Microsoft Corp. announced an agreement to collaborate on digitally enhancing NOV’s sales platform and field service operations to deliver premier experiences, including project management and drilling operations, to the oil and gas industry.

As oil and gas producers continue to push to optimize productivity and minimize downtime, NOV is leveraging Microsoft Dynamics 365 to streamline business processes, access real-time data and insights, and revolutionize field service operations with a digital, mobile-first approach. With Microsoft cloud-powered solutions, NOV is enriching legacy systems and processes to drive consistency and visibility across platforms. The goal is to increase revenue generation while reducing revenue leakage and improve service margins through greater efficiencies, higher levels of customer satisfaction, and better retention rates. Using Microsoft Dynamics 365 is enabling employees across NOV’s departments to be more adaptable, reliable and efficient.

“At NOV, we’re passionate about delivering the highest level of customer service,” said Clay Williams, chairman, president, and CEO. “Field service is the link between our customers and manufacturing, and with Microsoft Dynamics 365 and Power BI, we’re able to better understand our customers’ needs, identify the appropriate resources for each task, and effectively address the issue, creating a seamless experience.”

Microsoft Dynamics 365 unifies customer relationship management and enterprise resource planning solutions, allowing NOV’s sales and commercial teams to effectively identify and capture field service opportunities and service managers to better allocate jobs and resources. Field technicians can also access detailed job descriptions complete with customer information, service needs, and the equipment necessary to accurately and efficiently complete the task.

“NOV continues to invest in state-of-the-art technology and innovations to support the goal of delivering premier customer service,” said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft. “Today, NOV is doubling down on its commitment to customers with Microsoft’s intelligent cloud and business applications by enabling customer- and data-driven insights and actions.”

About NOV

National Oilwell Varco, Inc. (NYSE: NOV) is a leading provider of technology, equipment, and services to the global oil and gas industry. NOV has been pioneering innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations since 1862. The depth and breadth of NOV’s offerings support customers’ full-field, drilling, completion, and production needs. NOV powers the industry that powers the world. Visit www.nov.com for more information.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

National Oilwell Varco selects Microsoft Dynamics 365 to enhance sales and service operations | Stories

REDMOND, Wash. — July 18, 2018 — On Wednesday, National Oilwell Varco, a leading provider of technology, equipment and services to the global oil and gas industry, and Microsoft Corp. announced an agreement to collaborate on digitally enhancing NOV’s sales platform and field service operations to deliver premier experiences, including project management and drilling operations, to the oil and gas industry.

As oil and gas producers continue to push to optimize productivity and minimize downtime, NOV is leveraging Microsoft Dynamics 365 to streamline business processes, access real-time data and insights, and revolutionize field service operations with a digital, mobile-first approach. With Microsoft cloud-powered solutions, NOV is enriching legacy systems and processes to drive consistency and visibility across platforms. The goal is to increase revenue generation while reducing revenue leakage and improve service margins through greater efficiencies, higher levels of customer satisfaction, and better retention rates. Using Microsoft Dynamics 365 is enabling employees across NOV’s departments to be more adaptable, reliable and efficient.

“At NOV, we’re passionate about delivering the highest level of customer service,” said Clay Williams, chairman, president, and CEO. “Field service is the link between our customers and manufacturing, and with Microsoft Dynamics 365 and Power BI, we’re able to better understand our customers’ needs, identify the appropriate resources for each task, and effectively address the issue, creating a seamless experience.”

Microsoft Dynamics 365 unifies customer relationship management and enterprise resource planning solutions, allowing NOV’s sales and commercial teams to effectively identify and capture field service opportunities and service managers to better allocate jobs and resources. Field technicians can also access detailed job descriptions complete with customer information, service needs, and the equipment necessary to accurately and efficiently complete the task.

“NOV continues to invest in state-of-the-art technology and innovations to support the goal of delivering premier customer service,” said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft. “Today, NOV is doubling down on its commitment to customers with Microsoft’s intelligent cloud and business applications by enabling customer- and data-driven insights and actions.”

About NOV

National Oilwell Varco, Inc. (NYSE: NOV) is a leading provider of technology, equipment, and services to the global oil and gas industry. NOV has been pioneering innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations since 1862. The depth and breadth of NOV’s offerings support customers’ full-field, drilling, completion, and production needs. NOV powers the industry that powers the world. Visit www.nov.com for more information.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.