Tag Archives: People

Amazon, Intel, NBCUniversal spill buying secrets at HR Tech 2018

LAS VEGAS — Amazon’s talent acquisition organization has more than 3,500 people, including 2,000 recruiters, and is very interested in testing out new technology. That is probably welcome news to vendors here at HR Tech 2018. But Amazon and other big HR technology users warned against being dazzled by vendors’ products and recommended following a disciplined and tough evaluation process.

“I think it’s important to stay abreast with what’s happening in the market,” said Kelly Cartwright, the head of recruiting transformation at Amazon. “I’m really, really passionate about doing experiments and pilots and seeing whether or not something can work,” she said, speaking on a talent acquisition technology panel at HR Tech 2018.

It’s important to “block out time and take those [vendor] calls and listen to what those vendors have to say because one of them actually might have a solution for you that can be a game changer,” Cartwright said.

A warning about new HR tech

But Cartwright also had a clear warning for attendees at the HR Tech 2018. It won’t help to make the investment in a new technology until “you really clarify” what it is you want to use it for, she said.

What has to happen first in investigating HR trends and new technologies is to “start with a clear problem that you’re trying to solve for,” Cartwright said. She illustrated her point with example questions: Is the problem improving diversity in the pipeline? Or is it ensuring that there are enough potential candidates visiting your recruiting website?

Endorsing this approach was Gail Blum, manager of talent acquisition operations at NBCUniversal, who appeared with Cartwright on the panel.

Blum said NBCUniversal may not always have the budget for a particular new HR technology, but vendors increasingly are offering free pilots. Companies can choose to take a particular problem “and see if that new tool or vendor has the ability to solve that,” she said.

Attendees walk through the expo area at the 2018 HR Technology Conference
New HR tech is in abundance at the 2018 HR Technology Conference & Expo

New tech that doesn’t integrate is next to useless

Critical to any new HR technology is its ability to integrate with existing talent systems, such as an applicant tracking system, Blum said. She wants to know: Will the system have a separate log-in? “That’s always something that we ask upfront with all of these vendors.”

“If you are requiring everyone to have to go to two different systems the usage probably isn’t going to be great,” Blum said, who said that was their experience from some previous rollouts. If the systems don’t integrate, a new technology addition “isn’t really going to solve your problem in the end,” she said.      

There was no disagreement on this panel at HR Tech 2018 about the need to be rigorous with vendors to avoid being taken in by a shiny new technology.

We ask really invasive questions of the vendors.
Allyn Baileytalent acquisition capability adoption transformation leader, Intel

If Intel is going to partner with a talent vendor “it’s a long-term play,” said Allyn Bailey, talent acquisition capability adoption transformation leader at the chipmaker.

“We ask really invasive questions of the vendors,” Bailey said. “The vendors really hate it when we do it,” she said.

But Bailey said they will probe a vendor’s stability, their financing and whether they are positioning themselves to gather some big-name customers and then sell the business. “That freaks me out because my investment with that vendor is around that partnership to build a very customized solution to meet my needs,” she said. 

TechTarget, the publisher of SearchHRSoftware, is a media partner for HR Tech 2018.

Two seconds to take a bite out of mobile bank fraud with Artificial Intelligence

The future of mobile banking is clear. People love their mobile devices and banks are making big investments to enhance their apps with digital features and capabilities. As mobile banking grows, so does the one aspect about it that can be wrenching for customers and banks, mobile device fraud. 

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Problem: To implement near real-time fraud detection

Most mobile fraud occurs through a compromise called a SIM swap attack in which a mobile number is hacked. The phone number is cloned and the criminal receives all the text messages and calls sent to the victim’s mobile device. Then login credentials are obtained through social engineering, phishing, vishing, or an infected downloaded app. With this information, the criminal can impersonate a bank customer, register for mobile access, and immediately start to request fund transfers and withdrawals.

Artificial Intelligence (AI) models have the potential to dramatically improve fraud detection rates and detection times. One approach is described in the Mobile bank fraud solution guide.  It’s a behavioral-based AI approach and can be much more responsive to changing fraud patterns than rules-based or other approaches.

The solution: A pipeline that detects fraud in less than two seconds

Latency and response times are critical in a fraud detection solution. The time it takes a bank to react to a fraudulent transaction translates directly to how much financial loss can be prevented. The sooner the detection takes place, the less the financial loss.

To be effective, detection needs to occur in less than two seconds. This means less than two seconds to process an incoming mobile activity, build a behavioral profile, evaluate the transaction for fraud, and determine if an action needs to be taken. The approach described in this solution is based on:

  • Feature engineering to create customer and account profiles.
  • Azure Machine Learning to create a fraud classification model.
  • Azure PaaS services for real-time event processing and end-to-end workflow.

The architecture: Azure Functions, Azure SQL, and Azure Machine Learning

Most steps in the event processing pipeline start with a call to Azure Functions because functions are serverless, easily scaled out, and can be scheduled.

The power of data in this solution comes from mobile messages that are standardized, joined, and aggregated with historical data to create behavior profiles. This is done using the in-memory technologies in Azure SQL.  

Training of a fraud classifier is done with Azure Machine Learning Studio (AML Studio) and custom R code to create account level metrics.

Recommended next steps

Read the Mobile bank fraud solution guide to learn details on the architecture of the solution. The guide explains the logic and concepts and gets you to the next stage in implementing a mobile bank fraud detection solution. We hope you find this helpful and we welcome your feedback.

Plan to map UK’s network of heart defibrillators could save thousands of lives a year

Thousands of people who are at risk of dying every year from cardiac arrest could be saved under new plans to make the public aware of their nearest defibrillator.

There are 30,000 cardiac arrests outside of UK hospitals annually but fewer than one-in-10 of those survive, compared with a 25% survival rate in Norway, 21% in North Holland, and 20% in Seattle, in the US.

A new partnership between the British Heart Foundation (BHF), Microsoft, the NHS and New Signature aims to tackle the problem by mapping all the defibrillators in the UK, so 999 call handlers can tell people helping a cardiac arrest patient where the nearest device is.

Ambulance services currently have their own system of mapping where defibrillators are located but this is not comprehensive.

It is hoped the partnership can evolve to capture heart data from cardiac arrest patients

“There is huge potential ahead in the impact that technology will have in digitally transforming UK healthcare,” said Clare Barclay, Chief Operating Officer at Microsoft. “This innovative partnership will bring the power of Microsoft technology together with the incredible vision and life-saving work of BHF and the NHS. This project, powered by the cloud, will better equip 999 call handlers with information that can make the difference between life and death and shows the potential that innovative partnerships like this could make to the health of the nation.”

Cardiac arrest occurs when the heart fails to pump effectively, resulting in a sudden loss of blood flow. Symptoms include a loss of consciousness, abnormal or absent breathing, chest pain, shortness of breath and nausea. If not treated within minutes, it usually leads to death.

Defibrillators can save the life of someone suffering from a cardiac arrest by providing a high-energy electric shock to the heart through the chest wall. This allows the body’s natural pacemaker to re-establish the heart’s normal rhythm.

However, defibrillators are used in just 2% of out-of-hospital cardiac arrests, often because bystanders and ambulance services don’t know where the nearest device is located.

Owners of the tens of thousands of defibrillators in workplaces, train stations, leisure centres and public places across the country will register their device with the partnership. That information will be stored in Azure, Microsoft’s cloud computing service, where it will be used by ambulance services during emergency situations. The system will also remind owners to check their defibrillators to make sure they are in working order.

It is hoped that the partnership can evolve to enable defibrillators to self-report their condition, as well as capture heart data from cardiac arrest patients that can be sent to doctors.

Simon Gillespie, Chief Executive of the BHF, said: “Every minute without CPR or defibrillation reduces a person’s chance of surviving a cardiac arrest by around 10%. Thousands more lives could be saved if the public were equipped with vital CPR skills, and had access to a defibrillator in the majority of cases.

Everything you need to know about Microsoft’s cloud

“While we’ve made great progress in improving the uptake of CPR training in schools, public defibrillators are rarely used when someone suffers a cardiac arrest, despite their widespread availability. This unique partnership could transform this overnight, meaning thousands more people get life-saving defibrillation before the emergency services arrive.”

Simon Stevens, Chief Executive of NHS England, added: “This promises to be yet another example of how innovation within the NHS leads to transformative improvements in care for patients.”

The defibrillation network will be piloted by West Midlands Ambulance Service and the Scottish Ambulance Service, before being rolled out across the UK.

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Seven ways to make your internship a success, even after it’s over – Microsoft Life

Nurture your connections

If you haven’t already, use LinkedIn to connect with all the people you worked with in a meaningful way during your time as an intern—your manager, other people on your team, employees you collaborated with in other parts of the company, and fellow interns. Make recommendations and give endorsements where appropriate—this is good professional etiquette, and it will also help you obtain those endorsements from others. If there are connections doing work that interests you, follow their progress and consider engaging with and sharing their content or updates.

In addition to strengthening your LinkedIn network, consider setting up an in-person or Skype check-in session with anyone who was particularly influential or impactful to you—a mentor, an advisor, or a manager. This will give you a chance to build the relationship.

Follow up on projects

Did you work on a project that taught you something valuable during your internship? Ask for an update after your internship ends. This shows the people who you worked with that you are interested and invested in the project’s outcome and success and that you value following up. It also gives you a reason to reach out, give them an update about what you are doing or working on, and perhaps nurture relationships that can help your career down the road. Also, learning what the outcome of the project was will help you incorporate the work you did into your resume and LinkedIn profile and allow you to tell the full story, including the impact of the work.

Showcase your work

Speaking of telling the full story . . . you put in the hard work, built new skills, and had a successful internship. Now you want to make sure that you showcase it so that others, such as recruiters and hiring managers, can clearly see your experience.

Before or soon after your internship is over, update your resume and LinkedIn profile to reflect the role. As you think about what you accomplished during your internship and frame it for your resume, include projects that you worked on, focus on transferable skills, incorporate appropriate terms and keywords, and put some thought into your social media presence.

Keep these tips in mind as you move through your internship adventure, and of course don’t forget to have fun!

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.

For Sale – 2017 13” MacBook Pro (Space Grey) – 2.3GHz i5, 8GB RAM, 128GB HDD

Hi

I am sure a lot of people have claimed because it is actually a consumer right. I am sure you could find out plenty of information online. I think AppleCare is apple’s way of simplifying things – you can just take it into their store anytime. But just so you know, I have never known Apple to turn away any of their hardware……I have had a 3 year old iPad sorted by then FOC but that could be few and far between.

I will provide an email confirmation print out as proof of purchase.