Tag Archives: product

For Sale – OR TRADE HP ENVY 13-ah0003na (4EY21EA#ABU) i7, Intel + MX150, 16GB RAM, 500GB SSD, Warranty 31/1/21

HP ENVY – 13-ah0003na Product number 4EY21EA#ABU
i7 8th gen
Windows 10 Pro
Touch Screen
1920 x 1080 screen
Intel UHD Graphics 620
Nvidia MX150 graphics
16GB RAM
500GB SSD
Windows 10 Pro
USB C plus USBC to HDMI 2 converter
2 x USB 3
Backlit keyboard
Fingerprint reader

Comes boxed (original box) with charger, USB C to HDMI 2 converter for UHD Screen or TV as well as normal HDMI

Will trade for MacBook Pro 13” 2017 or newer

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Jira Roadmaps connect to Confluence, await Code Barrel

Atlassian’s Jira Roadmaps began to sync up with the rest of its cloud-based product line this week, and more integrations will become available this quarter, as users await further streamlining of the company’s tools.

Jira Roadmaps, which offer high-level views into team projects and their projected delivery timelines, became available for the latest version of Jira Software Cloud in October 2018. Jira Software Cloud is distinct from Jira Server, a much older on-premises version of the nearly 20-year-old product.

This week’s updates include several refinements to the Roadmaps workflow interface, such as clearer visualizations of dependencies between Roadmap projects, and finer-grained workflow editing features in the top-level UI. Most significantly, users can now add multiple live Jira Roadmaps images to Confluence documents that offer business managers an organization-wide view of software projects, a key component of enterprise BizDevOps strategy.

“We use Confluence for our internal wiki,” said Chester Dean, director of business technology operations at Looker, a business intelligence firm in Santa Cruz, Calif. “The new integration will give us access to embedded visualizations of next-gen workflows.”

Looker, which Google acquired in June 2019, uses its own project-tracking tools within the previous version of Jira, known as Jira classic, which Atlassian also offers to customers through a partnership between the two companies. Looker still uses the older version of Jira along with the latest version, dubbed Jira next-gen, as users can get started quickly on projects in the newer edition, but the company still relies on some older features.

“We get people to model what they want in next-gen, then build it in classic,” he said. “Next-gen reduces the amount of admin time it takes to learn and understand how to use Jira, but it isn’t yet ready to replace classic for us.”

Jira Roadmaps in Confluence
Atlassian’s Jira Roadmaps can now be embedded in Confluence documents

Jira Roadmaps, Code Barrel offer ease of use

One feature the latest version of Jira lacks is the ability to link workflows between different projects, but an Atlassian spokesperson said that feature is in the works. Dean said he understands that the priority for Atlassian is to keep Jira Roadmaps and the latest version of Jira Software Cloud current.

“There are a bunch of [vendors] building project management tools, and Atlassian has to be there for the next generation of developers,” he said.

Next month, Atlassian will also roll out integration between the latest version of Jira and the Jira automation tools it acquired with Code Barrel last fall. Code Barrel’s rules builder software automates routine tasks for Jira administrators, such as automatically pre-populating issues with associated subtasks.

Non-technical teams at Looker such as marketing and customer service have taken to the latest version of Jira because of such usability features, Dean said.

Still, Dean isn’t alone in wanting more cohesion between the two versions of Jira Software Cloud, as well as between the multiple products in the overall Jira line. Jira Roadmaps for the older version of the product are not yet generally available, but were previewed at the Atlassian Open summit in Boston last October, and users at that event also said they’d like to share information more easily between the two versions of the product.

However, Jira Roadmaps workflows are fundamentally designed to be independent from one another, so that Jira administrators don’t have to manage changes. This may complicate upgrades for users of the older version, but in the long run, analysts warn that enterprises should expect such disruptions.

“From one generation to another, there are new ways of working,” said Thomas Murphy, an analyst at Gartner. “Customers are used to a certain way of doing things, but those features might operate differently than they expect in a new product.”

Atlassian’s software integration balancing act

While cloud-only users wish for more features in common between Jira next-gen and classic, enterprise companies in on-premises and hybrid cloud environments would also like to see some next-gen Jira features added to Atlassian’s Jira Server.

But the company has made clear that its emphasis will be on cloud and next-gen products, and it says more than half of its enterprise customers have already moved to the cloud version. Some 45% of Jira users have also moved to next-gen as of this month, the company said. At this point, Jira Software Cloud and Server products are developed separately on different codebases, which introduce different constraints, making it unlikely they will share features.

In part, this is because Atlassian increasingly competes with Agile planning and DevOps software vendors that don’t offer on-premises products at all, such as Zendesk and GitLab, Gartner’s Murphy said. Another competitive product, Microsoft’s Azure DevOps, offers the same features both on-premises and in the cloud, but Azure DevOps users face their own integration and upgrade challenges as Microsoft moves toward GitHub.

Meanwhile, Atlassian sweetened the cloud deal for reluctant enterprise users when it shored up its cloud security features and began offering a cloud SLA last year, after a move to AWS in 2018 improved its reliability. In November 2019, the company introduced Atlassian Forge, a framework software partners and IT pros can use to convert popular plugins available for on-premises products for use with the cloud suite, which had been another major hindrance to enterprise cloud migration.

Atlassian has pledged to streamline and rationalize all of its Jira products, which include Portfolio for Jira and Jira Align, based on Atlassian’s acquisition of AgileCraft in 2019, and link them through a unified data repository. Company spokespeople said this week that work will continue throughout 2020, along with CI/CD pipeline integration for Jira, likely to be launched at Atlassian Summit in early April.

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Aruba SD-Branch gets intrusion detection, prevention software

Wireless LAN vendor Aruba has strengthened security in its software-defined branch product by adding intrusion detection and prevention software. The vendor is aiming the latest technology at retailers, hotels and healthcare organizations with hundreds of locations.

Aruba, a Hewlett Packard Enterprise company, also introduced this week an Aruba SD-Branch gateway appliance with a built-in Long Term Evolution (LTE) interface. Companies often use LTE cellular as a backup when other links are temporarily unavailable.

The latest iteration of Aruba’s SD-Branch has an intrusion detection system (IDS)  that performs deep packet inspection in monitoring network traffic for malware and suspicious activity. When either is detected, the IDS alerts network managers, while the new intrusion prevention system (IPS) takes immediate action to block threats from spreading to networked devices. The IPS software takes action based on policies set in Aruba’s ClearPass access control system.

Previously, Aruba security was mostly focused on letting customers set security policies that restricted network access of groups of users, devices and applications. The company also provided customers with a firewall.

“But this IDS and IPS capability takes it a step further and allows enterprises that have deployed Aruba to quickly detect and prevent unwanted traffic from entering and exiting their networks,” said Brandon Butler, an analyst at IDC.

The latest features bring Aruba in line with other vendors, Butler said. In general, security is part of a “holistic” approach vendors are taking toward SD-branch.

Other features vendors are adding include WAN optimization, direct access to specific SaaS and IaaS providers, and a management console for the wired and wireless LAN. Software-defined WAN (SD-WAN) technology for traffic routing is a staple within all SD-branch offerings.

Aruba LTE gateway

The new gateway appliance is a key component of Aruba’s SD-Branch architecture. The multifunction hardware includes a firewall and an SD-WAN.

The device integrates with Aruba’s ClearPass and its cloud-based Central management console. The latter oversees the SD-WAN, as well as Aruba access points, switches and routers.

The new SD-Branch gateway with an LTE interface is the latest addition to the 9000 series Aruba launched in the fourth quarter of last year. The hardware is Aruba’s highest performing gateway with four 1 Gb ports and an LTE interface that delivers 600 Mbps downstream and 150 Mbps upstream.

Certification of the device by all major carriers will start this quarter, Aruba said.

Other network and security vendors providing SD-branch products include Cisco, Cradlepoint, Fortinet, Riverbed and Versa Networks. All the vendors combine internally developed technology with that of partners to deliver a comprehensive SD-Branch. Aruba, for example, has security partnerships with Zscaler, Palo Alto Networks and Check Point.

The vendors are competing for sales in a fast-growing market. Revenue from SD-branch will increase from $300 million in 2019 to $2.6 billion by 2023, according to Doyle Research.

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McAfee launches security tool Mvision Cloud for Containers

Cybersecurity company McAfee on Tuesday announced McAfee Mvision Cloud for Containers, a product intended to help organizations ensure security and compliance of their cloud container workloads.

Mvision Cloud for Containers integrates container security with McAfee’s cloud access security broker (CASB) and cloud security posture management (CSPM) tools, according to the company.

“Data could … move between SaaS offerings, IaaS custom apps in various CPSs, containers and hybrid clouds. We want security to be consistent and predictable across the places data live and workloads are processed. Integrating CASB and CSPM allows McAfee to provide consistent configuration policies and DLP/malware scanning that does not restrict the flexibility of the cloud,” said John Dodds, a director of product management at McAfee.

According to Andras Cser, vice president and principal analyst for security and risk management at Forrester, when it comes to evaluating a product like Mvision, it’s worth looking at factors such as “price, cost of integration, level of integration between acquired components and coverage of the client’s applications.”

Mvision Cloud uses the zero-trust model application visibility and control capabilities by container security startup NanoSec for container-based deployments in the cloud. McAfee acquired NanoSec in September in a move to expand its container cloud security offerings.

Mvision Cloud for Containers builds on the existing McAfee Mvision Cloud platform, integrating cloud security posture management and vulnerability scanning for container workloads so that security policies can be implemented across different forms of cloud IaaS workloads, according to the company.

Other features of McAfee Mvision Cloud for Containers include:

  • Cloud security posture management: Ensures the container platforms run in accordance with Center for Internet Security and other compliance standards by integrating configuration audit checks to container workloads.
  • Container images vulnerability scanning: Identifies weak or exploitable elements in container images to reduce the application’s risk profile.
  • DevOps integration: Ensures compliance and secures container workloads; executes security audits and vulnerability scanning to identify risk and send security incidents and feedback to developers within the build process; and monitors and prevents configuration drift on production deployments of the container workloads.

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A year of bringing AI to the edge

This post is co-authored by Anny Dow, Product Marketing Manager, Azure Cognitive Services.

In an age where low-latency and data security can be the lifeblood of an organization, containers make it possible for enterprises to meet these needs when harnessing artificial intelligence (AI).

Since introducing Azure Cognitive Services in containers this time last year, businesses across industries have unlocked new productivity gains and insights. The combination of both the most comprehensive set of domain-specific AI services in the market and containers enables enterprises to apply AI to more scenarios with Azure than with any other major cloud provider. Organizations ranging from healthcare to financial services have transformed their processes and customer experiences as a result.

These are some of the highlights from the past year:

Employing anomaly detection for predictive maintenance

Airbus Defense and Space, one of the world’s largest aerospace and defense companies, has tested Azure Cognitive Services in containers for developing a proof of concept in predictive maintenance. The company runs Anomaly Detector for immediately spotting unusual behavior in voltage levels to mitigate unexpected downtime. By employing advanced anomaly detection in containers without further burdening the data scientist team, Airbus can scale this critical capability across the business globally.

“Innovation has always been a driving force at Airbus. Using Anomaly Detector, an Azure Cognitive Service, we can solve some aircraft predictive maintenance use cases more easily.”  —Peter Weckesser, Digital Transformation Officer, Airbus

Automating data extraction for highly-regulated businesses

As enterprises grow, they begin to acquire thousands of hours of repetitive but critically important work every week. High-value domain specialists spend too much of their time on this. Today, innovative organizations use robotic process automation (RPA) to help manage, scale, and accelerate processes, and in doing so free people to create more value.

Automation Anywhere, a leader in robotic process automation, partners with these companies eager to streamline operations by applying AI. IQ Bot, their unique RPA software, automates data extraction from documents of various types. By deploying Cognitive Services in containers, Automation Anywhere can now handle documents on-premises and at the edge for highly regulated industries:

“Azure Cognitive Services in containers gives us the headroom to scale, both on-premises and in the cloud, especially for verticals such as insurance, finance, and health care where there are millions of documents to process.” —Prince Kohli, Chief Technology Officer for Products and Engineering, Automation Anywhere

For more about Automation Anywhere’s partnership with Microsoft to democratize AI for organizations, check out this blog post.

Delighting customers and employees with an intelligent virtual agent

Lowell, one of the largest credit management services in Europe, wants credit to work better for everybody. So, it works hard to make every consumer interaction as painless as possible with the AI. Partnering with Crayon, a global leader in cloud services and solutions, Lowell set out to solve the outdated processes that kept the company’s highly trained credit counselors too busy with routine inquiries and created friction in the customer experience. Lowell turned to Cognitive Services to create an AI-enabled virtual agent that now handles 40 percent of all inquiries—making it easier for service agents to deliver greater value to consumers and better outcomes for Lowell clients.

With GDPR requirements, chatbots weren’t an option for many businesses before containers became available. Now companies like Lowell can ensure the data handling meets stringent compliance standards while running Cognitive Services in containers. As Carl Udvang, Product Manager at Lowell explains:

“By taking advantage of container support in Cognitive Services, we built a bot that safeguards consumer information, analyzes it, and compares it to case studies about defaulted payments to find the solutions that work for each individual.”

One-to-one customer care at scale in data-sensitive environments has become easier to achieve.

Empowering disaster relief organizations on the ground

A few years ago, there was a major Ebola outbreak in Liberia. A team from USAID was sent to help mitigate the crisis. Their first task on the ground was to find and categorize the information such as the state of healthcare facilities, wifi networks, and population density centers.  They tracked this information manually and had to extract insights based on a complex corpus of data to determine the best course of action.

With the rugged versions of Azure Stack Edge, teams responding to such crises can carry a device running Cognitive Services in their backpack. They can upload unstructured data like maps, images, pictures of documents and then extract content, translate, draw relationships among entities, and apply a search layer. With these cloud AI capabilities available offline, at their fingertips, response teams can find the information they need in a matter of moments. In Satya’s Ignite 2019 keynote, Dean Paron, Partner Director of Azure Storage and Edge, walks us through how Cognitive Services in Azure Stack Edge can be applied in such disaster relief scenarios (starting at 27:07): 

Transforming customer support with call center analytics

Call centers are a critical customer touchpoint for many businesses, and being able to derive insights from customer calls is key to improving customer support. With Cognitive Services, businesses can transcribe calls with Speech to Text, analyze sentiment in real-time with Text Analytics, and develop a virtual agent to respond to questions with Text to Speech. However, in highly regulated industries, businesses are typically prohibited from running AI services in the cloud due to policies against uploading, processing, and storing any data in public cloud environments. This is especially true for financial institutions.

A leading bank in Europe addressed regulatory requirements and brought the latest transcription technology to their own on-premises environment by deploying Cognitive Services in containers. Through transcribing calls, customer service agents could not only get real-time feedback on customer sentiment and call effectiveness, but also batch process data to identify broad themes and unlock deeper insights on millions of hours of audio. Using containers also gave them flexibility to integrate with their own custom workflows and scale throughput at low latency.

What’s next?

These stories touch on just a handful of the organizations leading innovation by bringing AI to where data lives. As running AI anywhere becomes more mainstream, the opportunities for empowering people and organizations will only be limited by the imagination.

Visit the container support page to get started with containers today.

For a deeper dive into these stories, visit the following

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Adobe digital experience platform adds small businesses offerings

Adobe has extended its Adobe digital experience product portfolio to small and midmarket businesses in an effort to provide enterprise-grade capabilities such as agility, scalability and flexibility to businesses with fewer resources.

The product portfolio for SMBs includes:

  • Magento Commerce: According to Adobe, this product provides agility and scalability through a portfolio of cloud-based omnichannel platforms. It is designed to enable users to integrate digital and physical shopping experiences. Through the integration of Adobe Stock with Magento Commerce, SMBs with an Adobe Stock subscription will be able to access more than 130 million assets such as images, templates, 3-D assets and stock videos.
  • Marketo Engage: As part of Adobe Marketing Cloud, Marketo Engage enables users to target individual leads or accounts at scale, as well as measure business impact across customer touchpoints. Additionally, according to Adobe, Marketo Engage offers access to more than 65,000 markets globally to enable users to share best practices to build and formalize marketing strategies.
  • Adobe Analytics Foundation: Adobe Analytics Foundation was designed to bring the enterprise-grade features of Adobe Analytics to SMBs through the Adobe digital experience platform. Customers can implement the tool at the appropriate level for their organization, and then scale up as needed.
  • Adobe Sign for Small Business: According to Adobe, the new Adobe Sign for Small Business offers enterprise-grade e-signature capabilities tailored to small businesses in an effort to help digitize signing documents for customer onboarding, contracts, approvals, payments and invoices.
  • Creative Cloud for Teams: This product enables companies to deploy Adobe digital experience applications. The Creative Cloud Libraries let teams share assets and folders securely, while collaborating and managing changes.

While digitalization was once more of an enterprise-centric theme, SMBs have increasingly taken on the challenge. Historically, it has been more difficult for smaller businesses to digitize their operations due to cost and scale, but in recent years, it has been on the rise. According to Gartner Research, SMBs’ IT spending is predicted to be at a 4.2% compound annual growth rate for the next five years.

Dig Deeper on Digital experience management

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Unit4 ERP software aims to prioritize people experience

Unit4 this week refocused its enterprise resource planning product, calling it the People Experience Suite, in an effort to make user experience an integral part of its enterprise resource planning platform.

Unit4 ERP product People Experience Suite is a cloud-based platform that combines functions of enterprise resource planning (ERP), human capital management (HCM) software and planning, and analytics software. According to the company, the suite improves the user experience, as well as enable non-IT specialists to run ERP tasks.

Unit4 ERP has an extendable architecture that allows non-IT personnel to change and configure services within the organization through localizations and best practice, work traditionally done by IT professionals. “This is all accomplished by providing low/no-code tooling that is easily accessible by citizen developers,” said Claus Jepsen, deputy CTO at Unit4.

The People Platform is an important component of the People Experience Suite, which provides tools for making Unit4 applications able to automate repetitive administrative tasks. It also lets enterprises integrate third-party applications and add customer extensions.

According to Jepsen, Unit4’s Extension and Integration Kit technologies enable the platform to integrate with any third-party application; however, in order to gain access to the technology a company needs to be a Unit4 partner. Meanwhile, customer extensions are “additions to the core ERP that fulfill specific customer needs, but aren’t seen as general applicable functionalities to be part of ERP,” Jepsen said.

David Wilson, founder and CEO t Fosway Group, said that although there are currently a lot of talk from other vendors about user experience, Unit4’s functional capability across the whole ERP space means it has the potential for more than just improving the user experience for companies and their employees.

The key difference between Unit4 and some other HCM vendors, Wilson said, is that its offering provides the capability to manage key business processes, as well as financials.

“So, whilst they are focusing on people experience, the scope of the experience will be wider than HR. … It also means Unit4’s analytics will be able to cross-analyze HR activity with business outcomes natively within the platform,” he said. “But obviously at the moment, it’s still a work in progress. It’s more of a statement of direction rather than necessarily a full deliverable reality today.”

Unit4’s competitors include Workday, NetSuite and SAP. Workday is a cloud-based ERP system vendor that specializes in HCM and financial management applications. Oracle NetSuite offers businesses of different sizes upgrades and customization. SAP’s ERP system enables enterprises to run their business processes, including accounting, sales, human resources and finance, in an integrated environment.

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8×8 Video Meetings replaces outdated offering in X Series

8×8 has replaced its old online meetings product with a new one that offers more features and is easier to use. The platform is available only to businesses subscribed to 8×8’s unified communications suite, but the company said it may make the service available as a stand-alone app in the future.

The old 8X8 video conferencing product — built with a mix of technologies, including some from Vidyo — didn’t cut it for many customers, executives said. The company used the Jitsi open source video conferencing software that it acquired from Atlassian last year to build the new product, called 8×8 Video Meetings.

“The feedback that we heard from our customers, and where we saw the market going, really necessitated that we … swap out our whole meetings product for a new and modern video communications solution,” said Meghan Keough, 8×8’s vice president of marketing.

The new platform lets guests join meetings without having to install a plug-in or download an app. 8×8 follows the lead of Cisco, BlueJeans, Highfive and others in embracing WebRTC, the latest standard for internet-based communications.

8×8 Video Meetings also gives users their own virtual meeting rooms and lets them live-stream meetings to YouTube. Other new features include more detailed analytics and the ability to remotely control a user’s desktop while in a meeting, which could be useful for IT troubleshooting.

“I like what 8×8 has done,” said Wayne Kurtzman, analyst at IDC. “They basically updated the system, made it more usable in more places in an enterprise and are not charging more for it.”

8×8 also rolled out an early access program for software to manage video conferencing hardware in conference rooms. The product offers a way to connect third-party video cameras from vendors like Logitech and Crestron (powered by minicomputers by Mac and Intel) to 8×8’s video services.

In July, Gartner named 8×8 one of four leaders in the unified communications as a service (UCaaS) market, alongside Microsoft, Cisco and RingCentral. But the research firm previously cautioned that 8×8 offered an unintuitive video conferencing platform with a limited set of features.

8×8 Video Meetings is part of the vendor’s X Series offering, which combines calling, messaging, meetings and contact center.

The company has attempted to differentiate itself from competitors by its own technology, rather than relying on partners. RingCentral, nearly twice as large as 8×8 by revenue, relies on Zoom for video calling and Nice inContact for contact center.

“8×8 is trying to be a complete one-cloud solution for communication and collaboration,” Kurtzman said.

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