When you picture a pilot in the airport, what image comes to mind? Typically for me, it’s a pilot walking through the terminal to their flight and they’re usually lugging a big, boxy, black square bag behind them. That bag, carried in addition to their luggage, can weigh up to 50 pounds and contains aeronautical navigation charts and flight manuals. Once at the airport, pilots head to the crew lounge to dig through another bin full of charts to update their manuals. Sometimes that process can take one to three hours prior to a flight. Then once on the plane they flip through the binder to find the ones they need for their flight, and use the charts in the air. Now imagine doing that process for each flight segment – often several times a day!
It’s a process most pilots are accustomed to, but today, with the FAA’s official approval, ExpressJet is changing the game for its pilots. With the Microsoft Surface 3 ‘Electronic Flight Bag’ (EFB) using Windows 10 we’re helping take that burden off of ExpressJet pilots. Nearly 4,000 ExpressJet pilots are now using the EFB solution on Windows 10 and can officially access up to 50 pounds worth of navigation charts at the tip of their fingers on their Surface 3 devices.
“Using Windows 10 EFB has increased situational awareness. It helps us in the flight deck to not have to fumble through our bags to find time-sensitive information during critical phases of flight.”
— Renee Devereux, Airline Captain, ExpressJet Airlines
By running Windows 10 on Surface devices, ExpressJet has seen improvements in safe decision-making, employee morale, and communication with team members. “Our job is to provide as seamless and as safe of an operation as we possibly can,” said Greg Wooley, VP – Flight Operations at ExpressJet. “The Jeppesen Windows 10 EFB app allows our pilots to be an active manager of the operation – it’s not just a replacement for paper, it’s a platform for expansion.”
“Now, it’s easier to get to and from work on a daily basis,” shared Renee Devereux, Airline Captain, ExpressJet. “Employees are a lot happier when they don’t have to lug 50 pounds to work with them—it has changed the morale, not to mention I can also use the Surface to manage my email and other tasks when I am on the road.”
“It gets to be pretty tedious, added Wooley. “Typically, only half a pound of the material inside the heavy flight bag would get used on a flight.” The feature-rich Surface 3 with the Jeppesen EFB gives ExpressJet pilots access to real-time data about weather conditions before their flights, making their preflight preparations as efficient as possible. They can also stay up to date on company news and keep in touch with managers, coworkers and their family.
Customers like Delta have seen savings of approximately 1.2M gallons of fuel and 7,500 sheets of paper annually.
The combination of a Microsoft Surface running Windows and the latest Jeppesen software is dominating the electronic flight bag (EFB) space. Customers like Delta have seen savings of approximately 1.2M gallons of fuel and 7,500 sheets of paper annually. Over the last few years, airlines around the world such as Emirates, Delta Airlines, SkyWest, Lufthansa, Belgian Airlines and more have adopted this solution. Now the update to Windows 10 provides more security, more productively, and a familiar user interface.
Windows 10 adoption among business customers is unprecedented, increasingly improving efficiencies with innovative line of business apps across industries. We continue to work with our business customers across all industries to open up new opportunities and help them find better ways to get things done.