Tag Archives: Technical Decision Makers

Microsoft Office 365 is the formula for enhanced connectivity at BASF

UNTERSCHLEISSHEIM
,
Germany
—

Sept. 30
, 2014

—
BASF is focused on innovative technology. To enable its 112,000 staff members to collaborate even more efficiently, the company relies on a collaborative communication infrastructure based on a Microsoft solution. By mid-2015, all employee accounts are to be migrated to Microsoft Office 365.

Because BASF decided to implement Office 365, all its staff members will be empowered to access their emails and documents from anywhere. At the same time, the intuitive use of the graphical user interface of Office ensures that they work productively in an integrated environment. The Office 365 cloud solution can be scaled more flexibly than stationary IT and be expanded easily and rapidly as the size of the organization grows.

BASF uses Office 365 for modern knowledge organization

“The goal of the global implementation of Microsoft Office 365 is to establish an efficient and user-friendly IT solution that supports our business processes optimally — and works independent of the devices our staff members use,” said Wiebe van der Horst, senior vice president, Global Process & Enterprise Architecture of the BASF Group Information Services & Supply Chain Operations.

BASF uses the Microsoft cloud as an integrated platform to connect phones, tablets and traditional computers. As a result, staff members benefit from a highly state-of-the-art working environment. In the future, BASF will also rely on Microsoft technology for managing the company’s smartphones. Using Windows Intune, BASF will be able to administer the mobile devices far more efficiently from the cloud.

“Microsoft supports BASF in this comprehensive and complex project by being available as a partner,” said Thomas Schröder, general manager, Enterprise and Partner Group, Microsoft Deutschland GmbH, who is responsible for Microsoft’s key accounts and partners. “The key criterion for BASF was the ability to transition smoothly, with the support of IT tools, so ongoing operations were not impaired.”

Experience in this field and high-quality standards in security as well as the ease of use and scalability of Office 365 were crucial for the decision in favor of the Microsoft solution as compared with competitors.

Microsoft helps companies combine a more flexible style of working with the opportunities of digital technology and security. The company recently published a manifesto for the new workplace aimed at reshaping the understanding of digital collaboration. By establishing the Office 365 Trust Center, Microsoft also created a standard for security in the cloud.

About Microsoft Deutschland GmbH

Microsoft Deutschland GmbH, founded in 1983, is a subsidiary of Microsoft Corporation, Redmond, U.S.A., the world’s leading manufacturer of standard software, services and solutions, generating $77.85 billion in revenue and $26.76 billion in operating income (in fiscal year 2013; as of June 30, 2013). Alongside its headquarters in Unterschleissheim near Munich, Microsoft Deutschland GmbH operates six regional offices in Germany and employs more than 2,700 staff members. In association with 36,500 partners, Microsoft Deutschland GmbH serves companies of all sizes across all industries. The Advanced Technology Labs Europe (ATLE) in Munich is focused on research in IT security, privacy, mobility, mobile applications and Web services.

For more information about BASF:



www.basf.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Schools choosing Microsoft to help bring the digital transition to life

REDMOND, Wash.

June 29,
201
4

On Sunday, at the International Society for Technology in Education (ISTE) conference, Microsoft Corp. announced that the Pasadena Independent School District (ISD) in Texas is adding to the growing momentum of schools choosing Microsoft technology and resources to help transform the student learning experience in the classroom. After a two-year pilot at schools around the district, Pasadena ISD will give students and teachers 12,900 Dell Venue 11 Pro Tablets with Windows 8.1 and Microsoft Office 365 with OneNote. A primary consideration in the district’s decision was the innovative digital inking technology available in Windows 8.1 that is brought to life with OneNote and a touchscreen device like the Dell notebook.

“There is a massive transition to digital happening across the country and around the world in education, and schools looking to prepare their students for the world beyond the classroom are empowering their students and teachers by providing devices, services, training and other elements needed for improved student outcomes,” said Margo Day, vice president of U.S. education at Microsoft. “At Microsoft, we are proud to be a partner with so many great schools that are leading the way forward for education and in preparing our youth for tomorrow’s workforce.”

After carefully evaluating its device options, Pasadena ISD concluded that the inking capabilities in Windows 8.1, combined with the power of OneNote, gave students and teachers the most engaging experience possible. The district originally looked at a Windows 7-based netbook, but when it saw how digital inking on a tablet can duplicate the pen-and-paper experience, it captured peoples’ imaginations. The district saw the possibilities for things like real-time note taking, art projects and annotations, and determined that was the best option for students.

Pasadena joins a growing list of schools around the country that have recently chosen Microsoft devices and services to help bring technology and Microsoft YouthSpark resources into the classroom to improve student outcomes and opportunities, including the following:

  • Baltimore County Public Schools (BCPS). As part of Baltimore County Public Schools’ Students & Teachers Accessing Tomorrow (S.T.A.T.) initiative, the district is rolling out 150,000 HP Elitebook 810 Revolve devices running Windows 8.1 to all students and teachers over the next four years. The initiative is aimed at fundamentally shifting teaching and learning in the district. Also, through the Microsoft Student Advantage offer, the district, which is already providing Microsoft Office to faculty and staff, will also offer the productivity suite to students at no additional cost. BCPS has developed a thoughtful approach to all the critical components to an effective one-to-one computing (1:1) initiative that also includes ongoing training for educators. Its curriculum offices are currently developing a framework and template for use in BCPS One, the new digital portal for curriculum and instruction, assessments, student data, reporting, and analysis.

  • Bureau of Indian Education: In support of President Obama’s ConnectED Initiative and to accelerate the speed at which students in Bureau of Indian Education schools in the U.S. experience the benefits of a move to digital environments, Microsoft is working with Verizon Wireless to bring 10 tribal K–12 schools to digital 1:1 environments, which will include digital textbooks, content filtering and device management. The devices provided as part of the initiative are Nokia Lumia 2520 tablets. Data plans, network build-out, and appropriate educator and student training are included in the agreement. Build out of the network and implementation will take place in the coming months.

  • Chester County School District. This South Carolina district is in a close-knit, rural community, yet the school district also wanted to ensure that its young people had a global perspective. The district worked with local Internet providers to create Wi-Fi hotspots in strategically placed locations, such as parks and libraries, and provided students with Windows 8 devices. The devices were selected based on the district’s education priorities, a long battery life and durability.

  • Cincinnati Country Day School (CCDS). One of the first schools in the nation to go 1:1 in 1996, CCDS has been on the cutting edge of the digital transition for a long time. The school is now deploying Microsoft Surface Pro 3 devices for its students in grades 5–12 and faculty. According to the school, these devices meet all three critical elements for technology in the classroom: the importance and value of reading and writing to the way students learn; the school’s focus on the creative process; and tools that are versatile enough to support a variety of projects and experiments, regardless of subject.

  • Fresno Unified School District (FUSD). The fourth-largest district in California with 75,000 students is currently rolling out 15,000 ASUS Transformer T100 devices running Windows 8.1 to third through eighth graders. The district chose the Windows platform to meet Smarter Balanced Assessment Consortium’s requirements for testing and the district’s Bring Your Own Device (BYOD) vision.

  • Houston Independent School District (HISD). The largest school district in Texas and seventh-largest in the U.S., HISD purchased Microsoft solutions to help it improve student outcomes, solve privacy concerns and amend manageability worries that plague many other education technology implementations. Microsoft Office 365 and HP Elitebook Folio 9470m Ultrabooks running Windows are helping to support HISD’s more than 14,000 students and 1,200 teachers in the first phase of its PowerUp initiative to transform how teachers teach and how students learn.

  • Leon County Schools. The Florida district has been deploying Windows 8.1 devices to its 34,000 students, allowing them to keep the business-class tools already in use today and provide maximum flexibility for both elementary and high school levels.

  • Miami-Dade County Public Schools (M-DPS). The nation’s fourth-largest school district, initiated its digital convergence project, rolling out 150,000 HP devices running Windows 8.1, with tablets for seventh-grade civics and ninth-grade world history classes, and laptops at the elementary level. In addition, more than 10,000 interactive boards will be added to classrooms across the district, and all 350,000 students will receive Microsoft Office Professional Plus for free as part of Microsoft Student Advantage. One-third of MDCPS schools will also be Microsoft IT Academy schools, receiving specific IT skills training and certification testing. Finally, the first wave of M-DPS teachers have begun training with Microsoft Expert Educators.

  • West Virginia. West Virginia Department of Education, as part of a statewide agreement is allowing all its public schools to upgrade to Windows 8.1, as well as providing Office 365 and Office 365 ProPlus to students, teachers and staff, resulting in lower costs and broader access for schools and families in the state.

This digital transition is not just happening in the U.S., but also in schools around the world where technology is empowering students. In Thailand, for example, the Office of the Basic Education Commission recently signed a memorandum of understanding that will provide all 8 million students and 400,000 teachers in the country with access to Microsoft Office 365 for Education.

About Microsoft in Education

Microsoft is deeply committed to working with governments, communities, schools and educators to use the power of information technology to deliver technology, services and programs that provide anytime, anywhere learning for all. Since 2003, Microsoft has partnered with educators to impact more than 207 million students in 119 countries. Through TEACH.Org, Microsoft and other partners, candidates are provided with free access to the online tools and resources necessary to pursue a career in teaching. For more information: http://www.microsoft.com/education.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Microsoft acquires Parature to add leading customer self-service suite to Microsoft Dynamics CRM

REDMOND, Wash. — Jan. 7, 2014 — Microsoft Corp. on Tuesday announced that it has reached a definitive agreement to acquire Parature, a leading provider of cloud-based customer engagement solutions. The acquisition will add world-class customer self-service capabilities to further accelerate the Microsoft Dynamics vision of helping organizations deliver amazing customer experiences.

“Customers are more connected and better informed than ever before. Organizations are looking for business solutions that can strengthen their ability to connect with customers on their own terms, using whatever device and whatever channel they prefer,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. “Parature is a perfect fit for every business and will enable us to offer customers one of the best cloud-based solutions for customer self-service. This is a compelling combination for organizations committed to delivering the best service experience that consistently exceeds their customers’ expectations.”

As a provider of cloud-based customer service software to midsize and enterprise organizations, Parature has a well-earned reputation for outstanding customer service with 70 million users worldwide and more than 500 well-known brands, including Ask.com, the United States Environmental Protection Agency, IBM, Saba Software Inc., Tagged Inc. and Threadless. The company also received the 2013 Frost & Sullivan Customer Value Enhancement Award for using social media to help organizations deliver outstanding customer service.

Parature’s approach to its solutions enables organizations to take advantage of an extendable knowledge base available through self-service portals on the Web and Facebook, support ticketing, mobile customer care on virtually any device the customer chooses to use, social customer support, and chat for both traditional customer service scenarios and proactive sales engagement to create new, revenue-generating opportunities for the business. These capabilities complement the existing Microsoft Dynamics CRM customer-care solution with core strengths in workflow, extensibility and process-driven user experiences that allow contact center agents to do their best work.

Microsoft will continue to offer Parature solutions and support all new and existing customers as the company works to further enhance these offerings.

The terms of the agreement are not being disclosed. More information on this announcement, including product integration plans and timeline, will be shared at Parafest 2014 (Feb. 24–25) in Las Vegas and Convergence 2014 (March 4–7) in Atlanta. A blog by Bob Stutz speaking about this announcement Tuesday can be found at https://community.dynamics.com/crm/b/crmconnection/archive/2014/01/07/microsoft-dynamics-crm-and-parature-a-match-made-for-you.aspx.

More information about Parature is available at http://www.parature.com, and more on Microsoft Dynamics CRM can be found at http://www.microsoft.com/en-us/dynamics/crm.aspx.

Those interested can follow and engage with the Microsoft Dynamics community on Twitter at @MSDynamicsCRM, hashtags #MSDynCRM and #CRM2013, and on Facebook at https://www.facebook.com/msftdynamics.

About Microsoft Dynamics

At the heart of every successful business are the people who make things happen. Microsoft Dynamics designs modern business solutions that empower individuals with intuitive tools that allow them to do their best work. Our proactive, easy-to-use business applications adapt to the way people and systems work, enabling businesses to rapidly deploy and be forward-looking in an ever-changing world.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

NBC Olympics’ production of the 2014 Olympic Winter Games to utilize Microsoft for live and on-demand streaming

NEW YORK

— Feb.
6
, 2014

Microsoft Corp. has been selected to be the cloud encoding and hosting platform provider for NBC Olympics, a division of the NBC Sports Group, during its production of the 2014 Olympic Winter Games in Sochi, Russia, Feb. 6–23. As a result, viewers will be able to watch Winter Olympics programming via more than 50 live high-definition streams and on demand. The announcement was made today by Richard Cordella, senior vice president and general manager, Digital Media, NBC Sports Group, and Scott Guthrie, acting lead of Microsoft’s Cloud and Enterprise Group.

Through the power of cloud computing, NBC will use Windows Azure Media Services, a highly scalable video service platform hosted in Microsoft’s datacenters, to publish and stream coverage of the 2014 Sochi Winter Games. Whether on an Internet-connected TV, tablet or smartphone, viewers will be able to access live and on-demand content via the NBC Sports Live Extra app available free on Windows 8 and Windows RT devices, Windows Phone, Android, and iOS. In addition, viewers can go to NBCOlympics.com to view live or on-demand Olympics events on a PC or Mac — all being streamed with support from Windows Azure Media Services.

Microsoft customers watching the Winter Olympics will benefit from a connected viewing experience across any Windows Phone 8 or Windows 8, Windows RT, Windows 8.1 or Windows RT 8.1 device.

“During the 2012 London Olympics Games, viewers with connected devices watched, on average, six hours of NBC Olympics’ coverage a day, and we anticipate this demand will continue to grow for the upcoming Sochi Olympic Games,” Guthrie said. “To meet that demand, Windows Azure is leading the way by providing end-to-end live streaming of the Winter Olympics entirely in the cloud, including encoding, transcoding and streaming, for the first time in history. Our partnership with NBC Olympics delivers an immersive viewing experience, bringing the 2014 Olympic Winter Games to viewers’ fingertips, thanks to our powerful cloud technology and One Microsoft approach.”

“We are pleased to be working once again with Microsoft, and we are confident that Windows Azure Media Services will help us provide the most robust streaming experience ever for a Winter Olympics,” Cordella said.

Microsoft has a broad partner ecosystem that extends to the cloud. To deliver NBC Olympics on-demand and live streaming coverage of the 2014 Olympic Winter Games, Microsoft is working with Adobe Systems Inc. and its Primetime TV publishing and monetization platform, including Adobe Primetime Player SDKs for Android, iOS, Windows, Mac OS and other platforms, to ensure full scalability and monetization of video streams across millions of U.S. households. In addition, Microsoft is working with iStreamPlanet and its cloud-based, live video workflow solution Aventus to power live video ingest and multiple bit rate encoding, including ad insertion, for NBC’s streaming coverage of the Olympic Games.

About NBC Olympics

A division of the NBC Sports Group, NBC Olympics is responsible for producing, programming and promoting NBCUniversal’s Olympic coverage. It is renowned for its unsurpassed Olympic heritage, award-winning production, and ability to aggregate the largest audiences in U.S. television history.

For more information on NBC Olympics’ coverage of the Sochi Olympics, please visit: http://nbcsportsgrouppressbox.com/.

About
Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.