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Today’s post was written by Ron Markezich, corporate vice president for Microsoft.
Disruption in the payment industry is all about simplification, expedience, and secure global connections. Mastercard is leading the charge to a “world beyond cash,” creating products and services such as the company’s new digital wallet, Masterpass, and tokenization solutions that improve the security of digital payments. These advances continue the company’s long history of innovation, rooted firmly in its culture and people. That’s why it’s so exciting that Mastercard uses Microsoft 365 to incentivize and engage its employees through highly secure, modern workplaces—where creative collaboration happens as quickly and seamlessly as any Mastercard payment.
Here’s what Ed McLaughlin, president of Mastercard Operations and Technology, has to say about the company’s adoption of Microsoft Cloud solutions:
“Mastercard connects people, financial institutions, merchants, and businesses across the globe. As one of the largest technology companies in the payments space, we give our employees the tools they need to deliver continual innovation to our customers and do it securely. We selected Microsoft 365 to support a modern workplace for our 11,900 employees, giving them the capability to collaborate on the fly and deliver their best work.”
I like to think of how we are amplifying the ingenuity and creative thinking that goes on every day at Mastercard through continuous improvements to the Office 365 platform. For example, we are weaving Microsoft machine learning and AI capabilities throughout Office 365 apps. One new feature, Insights in Excel, automatically highlights patterns, outliers, and trends in data, so employees see different perspectives on their business information to spark new ideas.
I’m looking forward to seeing the next iteration of Mastercard’s take on disruption in the global payment ecosystem!
In today’s Microsoft second quarter earnings call, CEO Satya Nadella showcased how customers are using our technology to create digital business solutions. The 56 percent year-over-year growth in commercial cloud revenue — with broad-based growth across geographic markets and industry segments — is fueled by customer and partner success.
Just this week, we announced news with Publicis Groupe, Columbia Sportswear and PTC. Communications and advertising giant Publicis Groupe is building its new AI-powered platform, Marcel, on Microsoft Azure and Office 365 to empower its 80,000 employees worldwide. Columbia Sportswear, innovator in active outdoor apparel, announced its choice of Dynamics 365 and Azure to its enhance worldwide consumer experience. Plus, PTC, a leader in product lifecycle management solutions that include Internet of Things (IoT), augmented reality and 3D computer-aided design for the industrial sector, has selected Azure as its preferred cloud platform.
Below are more customer highlights from this quarter.
In the industrial sector, United Technologies Corp. (UTC) builds and services millions of products, from elevators in some of the world’s tallest buildings to aerospace equipment. UTC is using Dynamics 365 and Azure to help its massive field organization better predict and respond to customer needs. Chevron announced Azure as its primary cloud for intelligent, digitized oil fields in order to increase revenues, reduce costs and improve the safety and reliability of operations.
Consumer product companies are innovating with the Microsoft cloud, too. Kohler has built a legacy of blending home comfort and style through innovation. This year marks Kohler’s entrance into the connected home market with a new line of kitchen and bathroom products, Kohler Konnect. For example, with Azure IoT, Kohler Konnect products respond to voice and in-app commands to manage bath temperature or start a shower.
In real estate, CBRE entered the smart building market with a customizable, connected workplace solution to give property investors and occupants a single, seamless access point to building amenities and services. Powered by Azure IoT, the CBRE 360 mobile apps will allow users to locate colleagues and navigate the workplace, reserve workspaces, and access food and beverage services, as well as basic building and high-end concierge services.
In retail, national grocery chain Kroger is leveraging Azure to power its EDGE (Enhanced Display for Grocery Environment) solution — a grocery-store shelf with digital screen displays showing prices, nutritional information and more. The system manages high volumes of data, better connects store management and customers and ensures stock does not run low. Home-improvement company Lowe’s worked with Fellow Robots to deploy autonomous LoweBots to assist with inventory data and shelf intelligence. As the LoweBot scans inventory on the shelves, Azure helps Lowe’s keep constant tabs on inventory and frees store employees to assist customers. Merkal Calzados, Spain’s leading retailer of affordable footwear, has chosen Dynamics 365 for retail, finance, operations, and customer service to transform how it selects and sources product, improve marketing and accelerate omnichannel growth.
One of the world’s largest casual dining companies, Bloomin’ Brands, Inc., chose Azure to help its digital transformation across approximately 97,000 team members and almost 1,500 restaurants. The parent company of Outback Steakhouse, Bonefish Grill, Carrabba’s and Fleming’s Steakhouse, Bloomin’ Brands is using Azure advanced analytics, machine learning and Power BI to enable guest engagement and convenience through mobile apps, websites and e-commerce, including the customer loyalty program.
In the healthcare sector, UMB Healthcare Services, a division of UMB Bank, continues to improve its health savings account (HSA) solution, powered on Azure, by creating a seamless customer experience for 1.2 million HSA accounts. For example, ReceiptVault allows HSA owners to safely manage their health care receipts in one place, which is an important tax requirement.
Aurora Health Care operates 15 hospitals, more than 150 clinics and 70 pharmacies throughout eastern Wisconsin and northern Illinois, Premera Blue Cross is the largest health plan in the Pacific Northwest, and UPMC is one of the largest integrated health care delivery networks in the U.S. These partners are working with us on a new AI-powered health bot project, currently in private preview. Powered by Cognitive Services and enriched with medical content, the bots give customers self-service access to their health-related questions and information.
In the government space, Kansas City’s Azure-powered solution from Opti improves water quality and saves local citizens and companies money. The solution uses a wide range of data to control rainwater entry into the sewer system and could reduce the overall cost of the program by almost a billion dollars over 25 years.
In the world of payment technology, Mastercard selected Microsoft 365 to support a modern workplace that empowers its employees’ teamwork and innovation. One of the largest companies in the payments space, Mastercard connects consumers, financial institutions, merchants and businesses in more than 210 countries and territories to achieve their vision of a world beyond cash. The company is also leveraging Azure for apps, including Masterpass, a digital mobile wallet and rewards program application.
In the auto industry, Volkswagen Group Digital is piloting new forms of workplaces. The company recently deployed Surface Books, Surface Pros, Surface Studios and Surface Hubs in its 10X service design lab and Future Centers, and to run its collaboration application, DEON. DB Schenker, a division of Deutsche Bahn AG, focuses on logistics across air, land, sea freight as well as contracts logistics. The company turned to Windows 10 to help safeguard its business with intelligent, built-in security and to empower the productivity of its global, mobile workforce.
Across the globe, industry leaders are choosing Microsoft to power their business strategies and new products, or support culture change. I am constantly inspired by our customers’ and partners’ digital ambitions and innovation, and I am eager to continue partnering with them on their digital journey.
Tags: Azure, Cloud, Internet of things, IoT
Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team.
We’re launching into 2018 by bringing great new value to Office 365 subscribers, with updates that enhance how teams work together and unlock new ways to create and manage content across devices. Read on for details.
Get more done in Microsoft Teams
New features for Microsoft Teams enable you to interact with apps in new ways, customize your personal workspace, and take quick actions.
Find and use apps in new ways—Now you can include interactive cards from apps in conversations the same way you would add an emoji or GIF. With one click, you can bring important information, like a task from Trello, into a channel conversation or chat. Finding new apps and services in Teams is now easier with the new Store, where you can search for apps by name or category, such as “Project management” or “Analytics & BI.”
Command apps and take quick actions across Teams—We also introduced the new command box in Microsoft Teams, a single point of entry that integrates your search and command experiences. Now you can quickly interact with apps, perform tasks, and navigate throughout Teams directly from the command box, in addition to searching across people, messages, files, and apps.
Work together more effectively with updates to iOS and Mac
New Office 365 capabilities for iOS and Mac enhance how teams create content together, make it easier to produce advanced documents, presentations, and spreadsheets from anywhere, and introduce new ways to search, preview, and interact with files.
Co-authoring for iOS and Mac—We made it easier for individuals to work together across devices with the general availability of co-authoring in Word, PowerPoint, and Excel for iOS and Mac. Now, whether you work on a Mac, PC, or mobile device, you’ll know who else is working with you in a document, see where they’re working, and view changes. Co-authoring is already available on the Office desktop applications for Windows, Office for Android, and Office Online. Learn more at the Microsoft Tech Community.
Automatically save your work on Mac—Today also marks the general availability of AutoSave in Word, Excel, and PowerPoint on Mac for Office 365 subscribers who store their documents in OneDrive and SharePoint. Whether you’re working alone or with others, your latest changes are now automatically stored in the cloud, so you never need to worry about hitting the Save button again. You can also view and restore content from earlier versions of the document at any time with support for version history.
Drag and drop content and files on iOS—The Office and OneDrive iOS apps now support drag and drop for content and files. One of the most common and powerful tasks when creating content is integrating photos, graphs, and other objects from a variety of sources. Now Office 365 subscribers on iPad and iPhone can easily drag and drop content into documents, presentations, and spreadsheets from other Office apps or OneDrive. Support for drag and drop for iOS also enables you to move files to and from OneDrive and other sources—such as SharePoint or iMessage—making it easier to organize content scattered across different apps and services.
Access OneDrive files from more iOS apps—OneDrive for iOS now natively supports the new iOS 11 Files app. This means iPhone and iPad users can upload, access, edit, and save content to OneDrive or SharePoint from any iOS app that supports File app integration—a top requested feature. Users can also tag their favorite OneDrive and SharePoint files from within the Files app, making it easier to find and use the content that matters to you.
Preview more file types with OneDrive for iOS—We redesigned the OneDrive for iOS app with a more detailed list view, making it easier to scan file names, see relevant information, and sort files by specific attributes. The updated OneDrive for iOS app also creates crisp thumbnails and supports previews for over 130 file types, including Adobe Photoshop and 3D objects, so you can open, view, and share the right content without leaving the app.
Search across your organization with Outlook for iOS—The new search experience in Outlook for iOS leverages the Microsoft Graph to surface results from your top contacts, upcoming travel itineraries, package deliveries, recent attachments, and more. Together with proactive search suggestions and a unified design, it now provides consistent, personalized results that enable you to discover information from across your organization faster.
Improve reading skills with Learning Tools for Mac—Word for Mac now supports Immersive Reader and Read Aloud, tools previously available in Word for Windows and mobile apps. These tools enable content to be viewed in ways that are optimized for learning differences and allow documents to be read back with simultaneous highlighting. These features make it easier to recognize and correct errors as you write, improving reading and editing accuracy for everyone—especially users with learning disabilities such as dyslexia.
- New ways to share on Yammer—Earlier this month, we introduced new ways for users to share engaging company-wide content from wherever they are with the Yammer mobile app. Users can now post announcements to groups, add animated GIFs, and more.
- Powerful inclusive learning tools—Last week at Bett, we introduced a range of powerful new tools that make teaching and learning in schools more inclusive and collaborative, including built-in dictation across Office 365 and the expansion of Learning Tools to Mac and iPhone.
Learn more about what’s new for Office 365 subscribers this month at: Office for Windows desktops | Office for Mac | Office Mobile for Windows | Office for iPhone and iPad | Office for Android. If you’re an Office 365 Home or Personal customer, be sure to sign up for Office Insider to be the first to use the latest and greatest in Office productivity. Commercial customers on both Monthly Channel and Semi-Annual Channel can also get early access to a fully supported build through Targeted Release (Clients, Services). All updates in this blog have reached general availability and are beginning to roll out to Office 365 subscribers. Microsoft Teams updates are rolling out automatically and you can expect to see them in your Teams desktop client soon. For iOS and Mac updates, check for updates on your device. Some devices may receive these updates later than others.
Today’s post was written by Ron Markezich, corporate vice president for Microsoft.
I have known Andrew Wilson since he became Accenture CIO more than four years ago, and I continue to be impressed by what a strong IT organization he has built. Andrew not only motivates the IT organization, but he also takes a strong leadership role across the company, encouraging everyone to adopt new technology to transform the business. Just look at the stats. More than 420,000 Accenture employees in 120 countries embody the digital transformation experience. One of the first global corporations to migrate to Office 365, Accenture has 484,000 Exchange Online mailboxes. Consultants work in creative teams and stay engaged with the company through 20,000 SharePoint Online sites, and more than 25,000 employees are enthusiastic early adopters of Microsoft Teams. Cloud-first file storage is the norm, with employees enjoying mobile access to 900 million files or 2.2 petabytes of corporate data in OneDrive. And with employees racking up more than 309 million minutes of Skype for Business Online conferencing every month, it’s clear that they’re empowered to communicate on any device, when and where they need to. Mobility at this level does not come at the expense of security, because Accenture has the world’s largest deployment of Microsoft Enterprise Mobility + Security to manage approximately 450,000 identities and 104,000 mobile devices.
At Microsoft Ignite 2017, Brad Nyers, managing director at Accenture, walked us through the company’s global rollout of Windows 10. This will be the world’s largest Windows 10 deployment—comprising 450,000 users by the end of 2018—and it also includes Office 365 ProPlus and OneDrive. It was fascinating to hear about this latest example of Accenture using Microsoft technology to boost its own agility and productivity, so it can help drive its customers’ digital transformation stories.
To streamline the Windows 10 deployment, Accenture built the In-Place Upgrade Tool (IPU), which checks for adequate disk space and whether security tools are up to date. Employees with Windows 10–ready computers are notified via email. They follow a link to get the IPU package from OneDrive and perform the installation themselves. For employees whose devices are not ready, Accenture automatically generates remediation lists and points people to documentation that explains how to migrate their files to the cloud.
Storing data in OneDrive also helps employees who receive a new Windows 10 device. Because their data is in the cloud, when they get a new device, all they have to do is authenticate to access their information and get back to being productive. Accenture created a streamlined imaging process that layers its security tools and Office 365 ProPlus to achieve huge time savings for the company.
I’m excited to hear about the value that Microsoft technologies provide Accenture as it leads the way with a digital transformation that’s truly changing how its workforce—now 75 percent millennial—enacts the company’s mission. For a deeper dive into how “Accenture runs on Microsoft,” read the full story.
Today’s innovations in technology are opening new doors for retailers. The ability to infuse data and intelligence in all areas of a business has the potential to completely reinvent retail. Here’s a visual look at the top technologies we see enabling this transformation in 2018 and beyond, and where they’ll have the greatest impact.
Today’s post was written by Gary Steen, chief technology officer at TalkTalk Telecom Group.
TalkTalk Telecom Group is a value provider of telecom services in the United Kingdom. We believe that reasonably priced, reliable telecom services should be available to everyone, and we provide both businesses and consumers with landline, mobile, broadband, and many other services.
However, because we’re a value provider, we need to be creative when it comes to spending on advertising, infrastructure and other items. We win by outthinking and outmaneuvering the competition. This means enabling our people to think creatively and differently about how they approach problems.
That’s why we’re rolling out Microsoft 365 Enterprise to all our 2,500 employees. We are rethinking our entire culture of work—how decisions are made and how people work. In the past, all decisions went through our London office, and all work happened in the office. But we can’t move quickly enough with this location-bound paradigm, and we can’t attract the best people with an old-school, office-based mentality. People do their best work when they work when, where, and how they want.
So we designed and opened a brand new office in Manchester, England, where two-thirds of our U.K. employees now work. We got rid of all offices and replaced them with open collaboration spaces with Wi-Fi. We’ve made it easy for people to work together and self-form into teams to make the best decisions and make them quickly.
By deploying Microsoft 365, we’ve also made it possible for employees to be fully functional, productive, and engaged when outside the office. With Microsoft 365, working at home or in another remote location is completely on par with working in the office.
And that’s been transformative for us culturally. People can leave the office early to avoid traffic and dial into meetings from home. They can bounce out at midday to pick up their children and still review documents. This freedom is critical to employees feeling that they can be themselves and fit work into the rest of their lives.
With tools such as Skype for Business Online, we can grab one another instantly and easily. We can open documents during calls and review content in real time. We can also work more nimbly with our customers, which range from mom-and-pop shops to multinationals. We’ve federated Skype for Business Online with many of our customers, so we’re more multichannel; we can not only talk on the phone with them or send an email but also send instant messages and connect straightaway. Our customers have noticed that we’re a faster moving organization.
The fact that Microsoft 365 includes so many integrated services simplifies the workload for my team. By standardizing on Windows 10 Enterprise, we get rid of the myriad versions of Windows that we were previously supporting. Before, we were buying new systems that came with Windows 10 and downgrading the operating system to make them consistent with the rest of our estate! With Windows 10 being part of our Microsoft 365 license, we can roll it out faster and ensure that all our systems have up-to-date security, which is critical with more remote and mobile work styles.
Security is always a key consideration. Using Windows 10 in conjunction with Microsoft Intune and the other Microsoft Enterprise Mobility + Security services gives us the confidence that all our devices are secure. The fact that we have a multilayered approach to security with Microsoft lets us implement security patches much faster.
There is such a rapid rate of change in telecom services that we have to move quickly to stay ahead. Microsoft 365 is a critical part of our strategy to outthink, outmaneuver, and outpace our competition by empowering every one of our employees.
Read the case study for more on the TalkTalk modern workplace.
Microsoft has released two new features with today’s update to Microsoft Pix for iOS, an app powered by a suite of intelligent algorithms developed by Microsoft researchers to take the guesswork out of getting beautiful photos and videos.
The first of these features, Photosynth, helps create photos that take in more of the perspective or scene you are standing in front of, whether it is wide, tall, or both. It does this by allowing you to freely pan and capture from side to side, up and down, back and forth, and even go back to the start to include any parts of the scene you may have missed.
“The idea came after some frustrations I had when trying to take a picture of Snoqualmie Falls. I didn’t want to have to choose which part of the scene to capture, and I wanted it all with detail. Photosynth means you no longer have to choose. I can now capture the whole scene in a way that feels natural. As with all Pix features, we have also worked to give the best image quality by introducing more intelligent ways to compute exposure and stitching,” said Josh Weisberg, principal program manager within Microsoft’s AI & Research organization in Redmond, Washington.
Photosynth, originally a popular platform for turning digital pictures into 3D panoramas, was launched by Microsoft in 2008 and decommissioned in 2017. Photosynth in Pix shares similarities with the original, leveraging some of the underlying technology, with more features inspired by the original to come. Photosynth in Pix allows for faster and smoother capture, while also making use of Pix’s auto-enhancement capabilities which improve white balance, tone correction and sharpness.
The second feature, Pix Comix, was developed during Microsoft’s OneWeek hackathon and makes use of the core Pix feature Moment Capture in an innovative new way: identifying the most interesting frames in a video to generate a comic strip. Pix uses its deep learning model to score and select three high-quality frames, searching specifically for non-blurry photos, faces with eyes open and interesting scenes.
Pix Comix performs this AI processing on device, selecting the best frames and formatting them into a comic strip. From there, you can add and edit speech bubbles that can be moved, rotated and resized to tell your own story.
Listening and responding to customer feedback on Pix remains a top priority as the app continues to improve and its AI capabilities are further developed. Today’s release marks another step forward in Pix’s commitment to turning that user feedback into new ways to make your pictures even better.
Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team.
Earlier today in San Francisco, Harry Shum, executive vice president of Microsoft AI & Research, demonstrated how Microsoft is infusing intelligent technologies across our core products to make artificial intelligence (AI) available to everyone, with the simple goal of helping people deliver their best work.
Office 365 is built on Microsoft’s powerful platform for AI that makes advancements in machine learning and AI accessible to every developer and organization. From document translation to intelligent threat detection, AI is already enhancing the productivity experience of over 120 million commercial Office 365 users.
New Office 365 AI capabilities this month help subscribers discover insights from data, leverage organizational knowledge, arrive on time for events, and more. Read on for details.
Automatically unlock rich insights with AI (preview)
Every day, millions of Office 365 subscribers rely on Excel to perform complex analysis and derive value from their organizations’ data with intelligent tools like Flash Fill and advanced data transformation. For many, however, extracting key insights from a new data set can be intimidating. Today, we’re announcing the preview of Insights in Excel—a new service that automatically highlights patterns it detects, which makes it easier for everyone to explore and analyze their data. Powered by machine learning, Insights helps identify trends, outliers, and other useful visualizations, providing new and useful perspectives on data. Insights begins rolling out in preview to Office insiders this month.
Excel will provide automatic insights.
Master company lingo with machine learning
Every workplace is unique, and understanding the internal acronyms in use across an organization can be essential to success. Today, we announced a new Microsoft Word feature called Acronyms. Powered by machine learning, Acronyms helps people understand shorthand that is commonly used in their own workplaces by leveraging the Microsoft Graph to surface definitions of terms that have been previously defined across emails and documents. Acronyms will begin rolling out to Word Online for Office 365 commercial subscribers in 2018.
Master company acronyms in Word Online.
Get to events on time with Outlook
In 2017, we rolled out several new capabilities in Outlook that help users automatically detect trips and deliveries, triage email, schedule meetings, and more. Today, we’re expanding this set of AI-powered tools by bringing Cortana to the Outlook mobile app to help users stay on top of their day. When it is time to leave for appointments, Outlook will now send a notification—with directions for both driving and public transit—taking into account current location, the event location, and real-time traffic information. Time to leave in Outlook is rolling out to iOS users this month in markets where Cortana is available.
Outlook will notify you when it’s time to leave for your next event.
Bring people, ideas, and content together with Microsoft Whiteboard Preview
This month, we also announced the preview of Microsoft Whiteboard for Windows 10 devices—a freeform digital canvas where people, ideas, and content can come together. Microsoft Whiteboard Preview is built for teams who ideate and work together across multiple devices and locations. Unlike traditional whiteboards, the app uses AI to recognize freeform drawings and turn them into standard shapes, so it’s easier to create great-looking tables, diagrams, and flowcharts using only a pen. Users can work together in real-time on shared content and automatically save to the cloud to pick their work up later from another device. Microsoft Whiteboard is now available in preview from the Windows Store.
Find text in images with intelligent search
Earlier this year, we introduced the ability for OneDrive and SharePoint to automatically recognize the content within images and detect whiteboards, screenshots, receipts, and more. Today, we are expanding this capability to automatically extract searchable text from those images, making it easier to find a wide range of content, including receipts and business cards, using memorable search terms and without needing to know where the images are stored. Text in image search is currently rolling out and will be available to all Office 365 commercial subscribers by the end of December.
Search for text in images stored in Office 365.
Learn more about what’s new for Office 365 subscribers this month at: Office on Windows desktops | Office for Mac | Office Mobile for Windows | Office for iPhone and iPad | Office on Android. If you’re an Office 365 Home or Personal customer, be sure to sign up for Office Insider to be the first to use the latest and greatest in Office productivity. Commercial customers on both Monthly Channel and Semi-Annual Channel can also get early access to a fully supported build through Targeted Release (Clients, Services). This site explains more about when you can expect to receive the features announced today.
- Insights in Excel is starting to roll out in preview to Office 365 commercial subscribers enrolled in Office Insiders, in the United States this month. Because this feature is powered by machine learning, it will provide increasingly advanced analysis as usage of the feature grows over time.
- Acronyms will be rolling out to Word Online for Office 365 commercial subscribers enrolled in Office Insiders in 2018.
- Time to leave is rolling out to Outlook for iOS users in our Insider program this month, and then to all Outlook for iOS users in coming months. We also plan to make it available in Outlook for Android 2018.
- Microsoft Whiteboard Preview is now available for Windows users in the Windows Store.
- Text in image search is currently rolling out to Office 365 commercial subscribers and will be available worldwide by the end of 2017.
Today’s post was written by Ron Markezich, corporate vice president for Microsoft.
To say that KeyBank is growing is an understatement. The bank just announced that it ranks ninth in the U.S. according to the Small Business Administration. This represents a 43 percent jump in dollar volume from 2016 levels, more than doubling its loan commitment since 2015.
KeyBank accounts for this success by focusing on serving small businesses that help to build prosperous communities across the country. This financial services company is also banking on the Microsoft Cloud platform to provide employees with the highly secure, modern workplace they need to deliver the responsive service that customers expect in today’s digital business environment.
Here’s how Keith Silvestri, chief technology officer of KeyBank, describes his company’s decision to work with Microsoft:
“At KeyBank, meeting our clients’ business needs is our primary focus. Key grows by building enduring relationships through client-focused solutions and great service. To meet those needs and to ensure our competitive edge, we have begun our journey to both private and public cloud platforms for select applications. Having met our strict compliance, security, and risk requirements, Microsoft was our choice as a strategic partner in this journey. With its alignment to our digital-first approach, adopting Microsoft 365, which includes Office 365, Windows 10, and the Enterprise Mobility + Security Suite, and moving to the Azure cloud platform, will position us to achieve our technology goals faster. We look forward to offering our clients new possibilities and enhanced capabilities through our partnership with Microsoft.”
It’s great to know that KeyBank trusts Microsoft Cloud services to empower employees, meet its regulatory obligations, and safeguard its customers’ financial data with comprehensive, intelligent cloud protection services.